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All Journal Jurnal Ekonomi Manajemen Sistem Informasi Tematik : Jurnal Teknologi Informasi Komunikasi Journal Of Business, Finance, and Economics (JBFE) Jurnal Ekonomi Manajemen Akuntansi Jurnal Kajian dan Penelitian Umum International Journal of Educational Development International Journal of Multilingual Education and Applied Linguistics International Journal of Educational Technology and Society Digital Innovation : International Journal Of Management Epaper Bisnis: International Journal Entrepreneurship and Management
April Gunawan Malau
Unknown Affiliation
Arts Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Other

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The Impact of Recruitment Strategies and Crew Competencies on Maritime Operational Performance: A Study of PT Sillo Maritime Perdana Tbk Baruno Winahyu Aji; Syahdan Tanjung; April Gunawan Malau; Agung Kwartama
Jurnal Ekonomi Manajemen Akuntansi Vol. 30 No. 2 (2024): JURNAL EKONOMI MANAJEMEN AKUNTANSI
Publisher : sekolah Tinggi Ilmu Ekonomi Dharma Putra Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59725/ema.v30i2.118

Abstract

The maritime sector is critical for global trade and economic development, yet challenges in workforce development persist, particularly in tanker operations handling dry bulk cargo like agricultural products. This research investigates the interplay between recruitment strategies, crew competencies, and ship operational performance, with a focus on PT Sillo Maritime Perdana Tbk, a key player in Indonesia’s offshore shipping sector. Addressing gaps in aligning workforce development with industry demands, this study explores the effectiveness of recruitment practices and competency development within the operational context of this organization. This study aimed to evaluate the influence of recruitment strategies and crew work competencies, individually and collectively, on improving operational performance at PT Sillo Maritime Perdana Tbk. Using a mixed-methods approach, the research employed Statistical Equation Modeling (SEM) to analyze quantitative data from 117 participants and conducted thematic analysis of qualitative insights from experts, lecturers, graduates, and head workers. The results revealed that recruitment strategies and crew competencies significantly contribute to operational performance, with a combined positive effect observed. Structured recruitment and ongoing skill development tailored to industry demands were identified as critical. The findings also highlighted the transformative role of educational technology in bridging the gap between academic training and operational realities. The study provides actionable insights for PT Sillo Maritime Perdana Tbk and similar organizations, emphasizing the need for collaborative efforts to enhance workforce readiness, operational efficiency, and sustainability in maritime activities.
The Effect of The Implementation of International Maritime Law and The Quality of Ship Crew on The Prevention of Coastal Environmental Pollution with Ship Safety as a Mediation in The Bintan Island Area Andriyan Hendry Ole; Akbar Alim; Bambang Sumali; Marihot Simanjuntak; April Gunawan Malau
Jurnal Ekonomi Manajemen Sistem Informasi Vol. 6 No. 1 (2024): Jurnal Ekonomi Manajemen Sistem Informasi (September-Oktober 2024)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jemsi.v6i1.3110

Abstract

: This study aims to investigate the effect of the implementation of international maritime law and the quality of ship crews on the prevention of coastal environmental pollution with ship safety as a mediating variable in the Bintan Island area. With a focus on the issues of the implementation of maritime regulations that are not yet optimal and the variability of the quality of ship crews, this study uses a quantitative descriptive method approach with a sample of 160 ship crews in Bintan Island. The standard theory in takingThe samples used in this study were obtained using the Nonprobability Sampling technique with Saturated Sampling. Data were collected through a questionnaire that measured the variables of the application of international maritime law, the quality of the ship's crew, ship safety, and prevention of coastal environmental pollution. Data analysis was carried out using Structural Equation Modeling Partial Least Squares (SEM-PLS) to evaluate the relationship between variables. The results of the study indicate that the application of international maritime law has a significant effect on ship safety and prevention of coastal environmental pollution. In addition, the quality of the ship's crew also affects ship safety and pollution prevention efforts. Ship safety has been shown to play a significant role as a mediator in the relationship between the application of international maritime law andquality of ship crews with prevention of coastal environmental pollution. The discussion of these findings indicates that increasing the implementation of international maritime law and improving the quality of ship crews can improve ship safety and reduce environmental pollution. Ship safety plays a crucial role in mediating this relationship. This study concludes that stricter policies and effective training for ship crews will contribute to the protection of the coastal environment in Bintan Island. The implications of these results emphasize the importance of implementing better maritime policies and improving the competence of ship crews to achieve optimal results in preventing coastal environmental pollution.
The Effect of Service Quality and Relationship Quality on Satisfaction and Its Impact on Consumer Loyalty Towards the Distribution of Reefer Container Meat by PT Indogal Trading Rizky Reynaldi; Wilhelmus Hary Susilo; April Gunawan Malau; Imam Fahcruddin
Jurnal Ekonomi Manajemen Sistem Informasi Vol. 6 No. 2 (2024): Jurnal Ekonomi Manajemen Sistem Informasi (November - Desember 2024)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jemsi.v6i2.3163

Abstract

This study aims to examine the influence of service quality and relational quality on customer satisfaction and its impact on customer loyalty in the distribution of refrigerated (reefer) containerized meat by PT Indogal Trading. The primary issue identified is the low levels of customer satisfaction and loyalty, which are affected by service issues such as delivery delays, temperature fluctuations, and suboptimal complaint management. The study population consists of 105 PT Indogal Trading customers in 2023, representing 50 companies, with a sample of 83 respondents selected using simple random sampling. Data were collected through a questionnaire and analyzed using SMART PLS. The findings indicate that service quality and relational quality have a significant effect on both customer satisfaction and loyalty. Furthermore, customer satisfaction mediates the influence of service quality and relational quality on customer loyalty. In conclusion, improving service quality and relational quality can significantly enhance customer satisfaction and loyalty. Managerial recommendations include increasing service consistency, improving temperature management, and enhancing responsiveness to customer complaints to strengthen customer loyalty.
Influence of Promotion and Brand Image on Maritime Education at STIP Jakarta Wardoyo Dwi Kurniawan; April Gunawan Malau; Vidya Selasdini
Journal Of Business, Finance, and Economics (JBFE) Vol 5 No 1 (2024): Journal Of Business, Finance, and Economics (JBFE)
Publisher : Universitas Veteran Bangun Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32585/jbfe.v5i1.5697

Abstract

This research investigates the influence of promotional strategies and brand image on the quality of graduates and student applicant interest at the Maritime Institute of Jakarta (STIP). Utilising qualitative methods, the study examines perceptions from maritime professionals, lecturers, and senior cadets who participated in extensive internships. Key findings highlight the effectiveness of digital marketing campaigns, industry collaborations, and alumni engagement in enhancing STIP's visibility and reputation. Stakeholders perceive STIP positively for its practical training and industry-aligned curriculum, contributing to its strong brand image in maritime education. Employers value graduates' technical proficiency, communication skills, and adaptability, underscoring the institute's role in producing competent professionals for the maritime industry. Trends in student applicant interest reveal growing recognition of STIP Jakarta's academic excellence and career opportunities in the maritime sector. Recommendations include sustaining promotional efforts, strengthening brand identity, and adapting curriculum to meet evolving industry needs. This research contributes to understanding the strategic importance of promotion and brand management in vocational education, particularly within maritime institutions.
Co-Authors Akbar Alim Alamsyah, Jaya Albert Gamot Malau Andriyan Hendry Ole Baihaqi Baihaqi Bambang Sumali Barasa, Larsen Baruno Winahyu Aji Boedojo Wiwoho Soetatmoko Jogo Damayanto Purba Derma Watty Sihombing Dika Handika Munajat Fahmi Umasangadji Fahmi Umasangaji Faisal Aswin Geboy Geboy Hotman Tua Pangaribuan Ida Ayu Putu Sri Widnyani Imam Fahcruddin Jaja Suparman Jan Hotman Malau Jayawarsa, A.A. Ketut Kwartama, Agung Muhammad Sayakfika Retno Sawitri Wulandari Riyanto Riyanto Rizky Reynaldi Ronald Simanjuntak Rosna Yuherlina Siahaan Sajim Budi Setiawan Simanjuntak, M. Marihot Simanjuntak, Marudut Bernadtua Sulthan Pasha Ibrahim Susi Herawati Syahdan Tanjung Tri Cahyadi Vidya Selasdini Wardoyo Dwi Kurniawan Wilhelmus Hary Susilo Winarno Winarno