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Journal : JURNAL LENTERA BISNIS

PENGARUH KUALITAS PRODUK, CITRA MEREK, DAN SOCIAL MEDIA MARKETING TERHADAP KAPUTUSAN PEMBELIAN PRODUK FACIAL WASH NIVEA (STUDI PADA GEN Z DI KOTA BANDUNG) Munindar, Anas Faris; Karamang, Ezra
JURNAL LENTERA BISNIS Vol. 15 No. 1 (2026): JURNAL LENTERA BISNIS, JANUARI 2026
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v15i1.1973

Abstract

This study aims to examine how product quality, brand image, and social media marketing efforts shape the purchasing decisions of Generation Z consumers in Bandung who buy Nivea facial wash products. A quantitative approach was applied using both descriptive and verification designs. A total of 100 individuals who had previously purchased the product were selected through quota and purposive sampling. Data were gathered using an online questionnaire. The collected responses were processed using multiple linear regression with assistance from SPSS. The results indicate that product quality has a meaningful positive influence on consumers’ intention to purchase. Brand image also shows a positive and statistically significant effect. In contrast, social media marketing does not appear to contribute notably to consumers’ buying decisions. These findings suggest that consumers are more strongly guided by their personal experience with the product and their perception of the brand’s credibility rather than by promotional activities on social platforms. The study is expected to help companies design more effective marketing strategies by emphasizing product improvement and strengthening brand reputation among their target audience
PENGARUH HARGA, CITRA MEREK, DAN SOCIAL MEDIA MARKETING TERHADAP MINAT BELI KEMEJA FORMAL PRODUK CARDINAL Saputra, Muhammad Gilang; Karamang, Ezra
JURNAL LENTERA BISNIS Vol. 15 No. 1 (2026): JURNAL LENTERA BISNIS, JANUARI 2026
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v15i1.1974

Abstract

Price, brand image, and social media marketing as they pertain to Cardinal's formal shirt items in Bandung City are going to be the focus of this research. The study takes a quantitative tack by using a descriptive-verificative methodology to measure and analyze the interrelationships of the variables. In order to gather primary data, 105 participants who met the requirements of having bought or shown interest in Cardinal formal shirts and having interacted with the brand's digital marketing efforts were randomly chosen using a purposive sample approach and given a Likert-scale questionnaire. To evaluate the impact of the independent variables on purchase intention, we used multiple linear regression, classical assumption tests, validity and reliability testing, and data analysis. Predicted results show that customers' desire to buy is favorably and considerably affected by a well-planned price strategy, a solid and consistent brand image, and successful social media marketing programs. Cardinal hopes to use the study's strategic findings to improve the efficacy of their marketing, solidify their brand positioning, and maximize their use of social media in order to stay competitive in the ever-changing local fashion business