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All Journal JBMP (Jurnal Bisnis, Manajemen dan Perbankan) SELAPARANG: Jurnal Pengabdian Masyarakat Berkemajuan Abdimas Umtas : Jurnal Pengabdian kepada Masyarakat Jurnal Mantik Bisman (Bisnis dan Manajemen): The Journal of Business and Management Journal of Management - Small and Medium Enterprises (SME's) Jurnal Pengabdian kepada Masyarakat Interdisciplinary Social Studies Journal of Tourism Economics and Policy Journal Of Human And Education (JAHE) Jurnal Manajemen dan Bisnis Jurnal Pengabdian Masyarakat Bangsa Journal of Mandalika Literature Journal of Practical Management Studies E-Amal: Jurnal Pengabdian Kepada Masyarakat
Irience R.A. Manongga
Department Of Business Administration, Politeknik Negeri Kupang, Kupang, Indonesia
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Energy Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Medicine & Pharmacology Nursing Physics Public Health Social Sciences Other

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The Influence of Using Online Shopping Applications and Digital Payment on Purchase Decisions of Klik Indomaret Application Users in Kupang City Kamuri, Klaasvakumok J.; Giri, Yanti S.; Manongga, Irience R. A.
Journal of Practical Management Studies Vol. 3 No. 1 (2025): JPMS - March (2025)
Publisher : CV. Jala Berkat Abadi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61106/jpms.v1i1.69

Abstract

The purpose of this study is to examine the impact of utilizing an online shopping application (Klik Indomaret) and digital payment systems on Klik Indomaret application users' purchase decisions in Kupang City. According to the literature review, online shopping applications improve the convenience and efficiency of shopping, while digital payment solutions facilitate and secure transactions. The study used a quantitative approach with multiple linear regression analysis and included 96 Klik Indomaret users. The findings indicate that both the online shopping application and the digital payment system have a considerable influence on purchasing decisions, with a coefficient of determination of 73.6%. The debate emphasizes the value of individualized application features and transaction security in building consumer confidence. The study's conclusion underlines that the deployment of the Klik Indomaret application and digital payment systems has the potential to transform customers' long-term buying habits in Kupang City, boost customer loyalty, and support Indomaret product purchases.
The Impact of The Service Quality of The Cleaning Staff of The Depot Logistics Employee Cooperative in The Servqual Model on Consumer Satisfaction at The East Nusa Tenggara Regional Office of Perum Bulog Ludji Pa, Pieter Alexander; Kabanga, Margaretha S.; Manongga, Irience R. A.
Journal of Practical Management Studies Vol. 3 No. 2 (2025): JPMS - September (2025)
Publisher : CV. Jala Berkat Abadi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61106/jpms.v3i2.96

Abstract

In the era of globalization and increasingly fierce market competition, companies are racing to increase customer loyalty by focusing on service quality. Customer satisfaction is key to success, measured by perceptions of expectations influenced by objective quality and subjective interactions. Good service quality creates positive perceptions, satisfaction, and loyalty. Service quality indicators include physical evidence, empathy, reliability, responsiveness, and assurance. The theory used is from Tjiptono and Chandra (2016), expected service and perceived service. According to Husein Umar, quoted from his book Business Feasibility Studies (2005), "Customer satisfaction is the level of feeling a customer has after comparing what they receive with their expectations." This research uses a quantitative method with a survey. Data were analyzed using multiple linear regression, t-tests, F-tests, and the coefficient of determination with the help of SPSS 30. The research results partially show that service quality in the form of physical evidence (t-count -0.045; Sig. 0.965), empathy (t-count 10.063; Sig. 0.550), and assurance (t-count 0.138; Sig. 0.891) have no significant effect because t-count < t-table (2.023) and Sig. > 0.05, while reliability (t-count 2.227; Sig. 0.032) and responsiveness (t-count 2.454; Sig. 0.019) have a significant effect. The F-test shows that all five variables have a significant combined effect (F-count 27.471; F-table 2.619; Sig. <0.001b) with an R² of 0.755, or 75%.
The influence of human capital on market orientation and micro, small, and medium enterprises (MSMEs) performance Pane, Ayu Sartika; J. Kamuri, Klaasvakumok; Manongga, Irience R.A.; Anabuni, Andrias U.T.
Jurnal Mantik Vol. 9 No. 2 (2025): August: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/mantik.v8i6.6553

Abstract

MSMEs must adapt to globalization and competition, with human resources being crucial for profitability. In Kupang City, MSME actors struggle with competitive strategies, innovation, and collaboration due to low education and skills. This study investigates the impact of human capital on market orientation and performance among 99 MSME actors, using stratified random sampling and Partial Least Squares (PLS) analysis. Results indicate that human capital significantly influences market orientation (49.5% correlation) and MSME performance (path coefficient of 0.228, t-statistic of 2.518, p-value = 0.012). Market orientation also positively affects performance (path coefficient of 0.438, t-statistic of 4.465, p-value = 0.000). The model shows good predictability (R-squared of 0.245 for market orientation and 0.343 for performance). The study concludes that enhancing human capital and adopting effective market orientation strategies are vital for MSME performance improvement, providing empirical support for the literature on these factors in developing countries like Kupang City
Innovation Qris Adoption On MSMES In The Cashless Society Era: The Role Of Smoothness, Security & Convenience Riwu, Yonas Ferdinand; Natonis, Sari Angriany; Aman, Dominikus T. Kopong; Manongga, Irience R Agatha
JURNAL MANAJEMEN DAN BISNIS Vol 4 No 2 (2025): Edisi September 2025- Desember 2025
Publisher : Fakultas Ekonomi Universitas Tjut Nyak Dhien Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36490/jmdb.v4i2.1957

Abstract

Purpose – This study aims to analyze the influence of smoothness, security, and convenience on the decision to use QRIS by MSME actors in Kupang City. The focus of this research is in the context of the adoption of digital payment system technology in the MSME sector. Novelty – The novelty of this research lies in the focus of the MSME study area in Kupang City which has rarely received attention in the QRIS adoption study. This approach provides a more specific contextual understanding, as well as provides practical contributions for regulators and financial service providers. Method – Quantitative approximation was used in this study by collecting data through questionnaires to MSME actors using QRIS. The data analysis technique used was multiple linear regression to determine the influence of each variable on the decision to use QRIS Findings – The results of the study show that smoothness, security, and convenience have a positive and significant influence on the decision to use QRIS. Smoothness and security factors play an important role in forming trust and convenience in transactions, while ease increases the desire of MSMEs to adopt the technology. Limitations and Implications – This study is limited to the scope of MSMEs using QRIS in the Kupang City area, so generalizations to the wider population need to be cautious. The results of this study can be a reference for practitioners, financial service providers, and policymakers to improve QRIS implementation strategies through improving infrastructure, education, and digital literacy in the MSME sector.
Mengubah Sampah Menjadi Peluang Melalui Pemilahan Dan Pemanfaatan Sampah Di Kawasan Wisata Pantai Paradiso Mooy, Dikky; Janri D. Manafe; Enos Kabu; Reysanti M. Djami; Plafianto J. Himpi; Rohani P. Dima; Surya S. Tarigan; Irience R.A. Manongga; Wilhelmina Muni; Supriyani, Supiyani; Caryn E. Mau; Aqnes P.P. Lobo
Journal Of Human And Education (JAHE) Vol. 4 No. 6 (2024): Journal of Human And Education (JAHE)
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jh.v4i6.1946

Abstract

Abstract The community service activity that was carried out on November 23, 2024 was quite successful in attracting community participation and visitors to Paradiso Beach. The activity was packaged in the form of an interesting mini event, this activity successfully combined the transfer of waste sorting knowledge with entertainment. Not only sharing knowledge but also providing entertainment to the surrounding community with regional dances and modern dance as entertainment and preservation of local culture. This event was guided by a professional host to make it more interesting and presenting singers as performers. This event was opened directly by the Head of Oesapa Barat and attended by around 30 local residents and dozens of other visitors to Paradiso Beach. Keyword: Paradiso, Beach, Waste Abstrak Kegiatan pengabdian masyarakat yang telah dilaksanakan pada 23 November 2024 ini tergolong sukses dalam menarik partisipasi masyarakat dan pengunjung Pantai Paradiso. Kegiatan di kemas dalam bentuk mini event yang yang menarik, kegiatan ini berhasil menggabungkan transfer ilmu pemilahan sampah dengan hiburan. Tidak hanya membagikan ilmu tapi juga memberikan hiburan kepada masyarakat sekitar dengan tarian daerah dan modern dance sebagai hiburan dan pelestarian budaya lokal. Adapun acara ini dipandu oleh host professional agar semakin menarik dan menhadirkan penyanyi sebagai pengisi acara. Acara ini dibuka langsung oleh Lurah Oesapa Barat dan dihadiri sekitar 30 warga setempat dan puluhan pengunjung Pantai Paradiso lainnya. Kata Kunci: Paradiso, Pantai, Sampah
IMPACT ANALYSIS OF UTILIZING DIGITAL PAYMENT METHODS ON THE DEVELOPMENT OF IKAT WEAVING BUSINESSES IN KUPANG CITY Kamuri, Klaasvakumok J.; Manongga, Irience R. A.; Anabuni, Andrias U. T.; Giri, Yanti S.
Journal of Management Small and Medium Enterprises (SMEs) Vol 18 No 3 (2025): JOURNAL OF MANAGEMENT Small and Medium Enterprises (SME's)
Publisher : Universitas Nusa Cendana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35508/jom.v18i3.22007

Abstract

This study aims to examine the influence of digital marketing and influencer endorsements on consumer purchase intentions, with trust as a moderating variable. Using a quantitative approach with a sample of 96 Kedaita consumers, data were collected through structured questionnaires and analyzed using multiple regression and moderation analysis. The findings indicate that both digital marketing and influencer endorsement have a positive impact on purchase intention. Moreover, trust strengthens the relationship between the independent variables and purchase intention, indicating its essential role in enhancing the effectiveness of promotional strategies. The results provide us a deeper understanding of how trust functions within digital marketing dynamics, particularly for small businesses. However, the confinement of this study to a specific regional context and consumer segment may limit the generalizability of the results. Future research is suggested to explore other moderating variables and apply broader population samples to validate and expand the insights. Keywords: Digital Payment; Ikat Weaving; Busniness Development
Increasing Rural Household Income through Human Resources Empowerment and Capacity Building to Overcome Stunting Neno, Marianus S.; Manongga, Irience R.A.; Kamuri, Klaasvakumok J.; Aman, Dominikus Kopong T.; Nenohai, Marylin E.S.
Interdisciplinary Social Studies Vol. 2 No. 4 (2023): Regular Issue
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/iss.v2i4.417

Abstract

ackground: Low levels of education and livelihoods have an impact on household income/income. In general, the biggest expenditure of households with low incomes is for food needs, which if viewed further, is mostly on staple food so that there is an imbalance in household consumption which is eventually alleged to be the cause of malnutrition, especially in children. Aim: This study aims to determine strategies for increasing rural household income through empowerment and capacity building of household human resources as an effort to overcome stunting. Method: This is a case study with a qualitative approach. It attempts to capture reality as holistic, complex, dynamic, meaningful and the relationship is interactive/reciprocal. The types of data used in this study are quantitative data types and qualitative data types of required data sources, namely primary data and secondary data. The data needed were collected by means of in-depth interviews, observations, documentation. Findings: The government seeks to overcome stunting in Kupang, TTS and Manggarai Regencies by empowering the community through several stages such as the first stage, namely making the community aware of the importance of increasing self-capacity, in the second stage, namely the transformation stage, opening people's insights in the form of basic knowledge and skills about the role taken in development in the household and in the community. The last or third stage is the improvement of intellectual abilities ranging from skills to skills that can form initiatives and innovation so that it can usher in a pattern of independence.
Management of Improving Household Economic Structure to Overcome Stunting Kamuri, Klaasvakumok J.; Aman, Dominikus Kopong T.; Neno, Marianus S.; Manongga, Irience R.A.; Nenohai, Marylin E.S.
Interdisciplinary Social Studies Vol. 2 No. 4 (2023): Regular Issue
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/iss.v2i4.419

Abstract

Background: The increase in stunting continues to occur in this world, including in Indonesia. the need for the cooperation of various interests to reduce stunting interventions. Various studies have shown that stunting is a lack of nutrition caused by a low household economic structure. Aim: This study aims to determine the management of improving household economic structure as an effort to overcome stunting with case studies conducted on stunted households in Kupang Regency, TTS Regency, and Manggarai Regency. Method: This study uses a qualitative method. Data obtained through documentation techniques. Findings: The results of this study indicate that the management of increasing the household economic structure must be carried out jointly and cannot be carried out by only one sector. Based on several studies, the cause of stunting is a lack of nutrition. Malnutrition is caused by a lack of household welfare, and household economic welfare is caused by low education. So that the main source is education which is still low. Thus, the management of improving the household economic structure needs to start with improving education in Kupang, TTS, and Manggarai districts.
Co-Authors Aman, Dominikus K.T. Aman, Dominikus Kopong T. Anabuni, Andrias U.T. Anderias U. T. Anabuni Aqnes P.P. Lobo Bunga, Markus Caryn E. Mau Dikky Mooy Dominikus K.T.Aman Dominikus Kopong T. Aman Enos Kabu Fanggidae, Apriana H.J. Fanggidae, Ronald Patrick Costantin Giri, Yanti S. Jehezkielomi Kamuri, Klaasvakumok Kabanga, Margaretha S. Ludji Pa, Pieter Alexander Manafe, Janri.D Marianus S. Neno Marianus S. Neno Marianus S.Neno Natonis, Sari Angriany Neno, Marianus S Neno, Marianus S. Nenohai, Marylin E.S. Pane, Ayu Sartika Plafianto J. Himpi Reysanti M. Djami Rohani P. Dima Supriyani, Supiyani Surya S. Tarigan Timuneno, Tarsisius Wilhelmina Muni Yonas F Riwu Yuri S. Fa’ah Yuri Sandra Faah Yuri.S.Fa’ah