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Journal : Ilmu Administrasi Publik

Analysis of User Perceptions of Transport Service Performance in Makassar City Halim, Didin; H, Herman
Jurnal Ilmiah Ilmu Administrasi Publik Vol 10, No 1 (2020)
Publisher : Program Pascasarjana Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jiap.v10i1.14557

Abstract

Changes in the arrangement of transportation system services in Makassar City must be made immediately in realizing public transportation systems that meet the expectations and needs of the community. There are problems with the performance of Pete-Pete's public transport services in terms of reliability, comfort, security, generosity, and timeliness of pete-pete public transport in Makassar City. The purpose of this study is to analyze the description of users' perceptions of public transport and examine the effect of reliability, comfort, security, generosity and timeliness on the performance of public transport in Makassar. This research uses a quantitative approach with data collection techniques through observation, questionnaires and in-depth interviews and documentation studies. The research sample of 150 people as respondents. This study uses SEM analysis with the SmartPLS package program ver. 2.0 ME, to estimate the model, study and test hypotheses. The results of this study indicate that (i) There is a positive influence on the reliability factor on the performance of Pete-Pete transportation in Makassar City, with a contribution of 44.30% (ii) There is a positive influence of comfort factor on the performance of Pete-Pete transportation in Makassar City, with the contribution of 26.35%, (iii) There is no positive effect on the performance of the Pete-Pete transportation performance in Makassar City, with a contribution of only 0.78%. (iv) There is a positive influence of the factor of mercy on the performance of Pete-Pete transportation in Makassar City, with a contribution of 54.23% and (v) There is a positive influence of the timeliness factor on the performance of Pete-Pete transportation in Makassar City, with a contribution of 60.50%.
Redefining the Public as a Thing in the Care Governance Paradigm Ahyar, Muhammad Ahnaf Nadewa Biyangsa; Niswaty, Risma; Baharuddin, Aris; H, Herman
Jurnal Ilmiah Ilmu Administrasi Publik Vol 14, No 2 (2024)
Publisher : Program Pascasarjana Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jiap.v14i2.69992

Abstract

This study examines the redefinition of the public as things in the care governance paradigm. Care governance is an alternative paradigm that can be used to respond to the crisis that occurred in the anthropocene era. The anthropocene era is an era in which human activities have a dominant influence on changes in ecosystems and the order of life on earth, even exceeding the power of nature itself. This era is also marked by rapid and massive changes in the earth's system. This condition demands a change in the way of viewing the public and its relationship with things. This study uses a literature study method by reviewing various relevant sources, such as scientific journals, books, and other publications that discuss the anthropocene, care governance, and the redefinition of the public. The analysis was carried out using an exploratory qualitative approach to deeply understand the concept of the public as things in the context of care governance. The results of the study show that in the care governance paradigm, the public is no longer understood anthropocentrically as a separate and superior entity, but rather as an integral part of the network of life that is interrelated and dependent on things or non-humans. This redefinition requires a collective responsibility to care for and maintain the sustainability of things as part of the sustainability of the public itself
Implementation of the Prosperous Rice Management Program for the Welfare of the Poor in Macanre Subdistrict Halijah, Andi; Nur, Andi Cudai; H, Herman
Jurnal Ilmiah Ilmu Administrasi Publik Vol 14, No 2 (2024)
Publisher : Program Pascasarjana Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jiap.v14i2.65702

Abstract

This research aims to examine the implementation of the prosperous rice management program on the welfare of the poor in Macanre Village, Soppeng Regency. This type of research is descriptive quantitative. Data collection techniques were carried out using observation, questionnaires and documentation. Data collection techniques were carried out by means of observation, questionnaires and documentation. The data analysis techniques used consist of instrument validation and reliability tests, descriptive statistical analysis, data normality tests and inferential statistical analysis. The results of the research show that the implementation of the Prosperous Rice Management Program has been carried out well, with a percentage value of 75%, and the welfare of the Poor in Macanre Village, Soppeng Regency is in the good category with a percentage value reaching 62%. The implementation of the Prosperous Rice Management Program has had a significant influence on the welfare of the poor in Macanre Village, Soppeng Regency with an influence percentage of 14.3% in the Low category.
The Impact of Digital Literacy, Accessibility, and Service Quality on User Satisfaction of PANDAWA BPJS Health Services Nisa, Nur; Akib, Haedar; Niswaty, Risma; H, Herman
Jurnal Ilmiah Ilmu Administrasi Publik Vol 15, No 1 (2025)
Publisher : Program Pascasarjana Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jiap.v15i1.71928

Abstract

This study aims to analyze the impact of Digital Literacy, Accessibility, and Service Quality on User Satisfaction of PANDAWA BPJS Kesehatan in Makassar City. The research involved 100 respondents, ranging from 19 to 58 years old, with a majority being from Tamalate and Rappocini. The validity of the questionnaire showed a significant correlation between the variables X1, X2, X3, and Y, with Pearson's correlation coefficient of 0.6. The reliability of the questionnaire was also high, with a Cronbach's Alpha of 0.980, indicating good internal consistency. The clausical assumption showed that the questionnaire was multicollinear and heteroscedasticity, but normality was not. The regression analysis showed that variables X2 and X3 significantly influenced the effectiveness of the questionnaire, with a p-value of 0.05. However, variable Xl did not significantly influence the questionnaire. The descriptive analysis revealed that 79.8% of the variance in the questionnaire was explained by digital literacy, accessibility, and service quality, with the model being effective in explaining the relationship between variables XI, X2, X3 and Y. The study concludes that digital literacy does not significantly influence the effectiveness of PANDAWA BPJS Kesehatan in Makassar.