Garuda - Garba Rujukan Digital

Digital Government (A Study of the Value of Usefulness and Technology Adoption in the Regional Development Information System/SIPD of Palopo City) Wiwi, Wiwi; Andi Cudai Nur; Andi Anugrah Mahyuddin
International Journal Of Public Policy and Bureaucracy Vol. 1 No. 1 (2024): International Journal Of Public Policy and Bureaucracy
Publisher : Universitas Negeri Makassar

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This study aims to analyze the implementation process of the Family Hope Program (Program Keluarga Harapan, PKH) in Alla District and assess its impact on community welfare. Utilizing a qualitative approach, data collection techniques included observations, interviews, and documentation. The data analysis process involved data reduction and presentation to derive meaningful insights. The findings indicate that the implementation of PKH in Alla District significantly enhances the welfare of impoverished families, particularly in fulfilling their educational, health, and economic needs. The program alleviates the financial burdens faced by Beneficiary Families (Keluarga Penerima Manfaat, KPM) and improves their access to essential health services through the Healthy Indonesia Card (Kartu Indonesia Sehat, KIS). The success of the PKH program is contingent upon several factors, including the accuracy of beneficiary data, effective coordination among stakeholders, and robust management practices. Despite its positive outcomes, the study identifies several challenges that could hinder the program's sustainability. These challenges include the limited number of facilitators available to support KPM and the necessity for a structured graduation process for beneficiaries. Addressing these issues is crucial to ensure that the program not only continues to provide immediate assistance but also fosters long-term economic independence among beneficiaries. Overall, the PKH program has a profound impact on improving community welfare, particularly for KPM, by facilitating access to education, healthcare, and economic resources. It plays a vital role in easing the economic strain on families, especially in financing children's education and healthcare needs. The role of PKH facilitators is critical in ensuring that the assistance provided is utilized effectively. While the direct economic benefits of the program are evident, it is essential to tackle the existing challenges to enhance the program's sustainability and promote the economic self-sufficiency of KPM in the long run.

PENGARUH GAYA KEPEMIMPINAN TRANSFORMASIONAL DAN MOTIVASI KERJA TERHADAP KINERJA PEGAWAI PADA BIRO UMUM PROVINSI SULAWESI SELATAN Ananda Suryadarman, Andi Ayu; Rifdan; H, Herman; Andi Anugrah Mahyuddin
International Journal Of Public Policy and Bureaucracy Vol. 1 No. 1 (2024): International Journal Of Public Policy and Bureaucracy
Publisher : Universitas Negeri Makassar

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This study examines the impact of transformational leadership style and work motivation on employee performance within the General Bureau of South Sulawesi Province. Employing a quantitative research method, data was collected through a structured questionnaire distributed to 113 respondents. The analysis was conducted using Structural Equation Modeling (SEM) to evaluate the relationships between variables. The findings indicate that transformational leadership significantly influences employee performance by creating an environment that fosters innovation, collaboration, and goal alignment. Leaders who demonstrate a clear vision, inspire their teams, and attend to individual needs positively affect the productivity and efficiency of employees. Similarly, work motivation is shown to have a strong and positive effect on employee performance. Motivational factors, including recognition, opportunities for professional growth, and a supportive work environment, encourage employees to excel in their roles and achieve organizational goals. The results further suggest that when both transformational leadership and work motivation are combined, their impact on employee performance becomes even more significant, highlighting the importance of a balanced approach in leadership and motivation. This research highlights the critical role of leadership and motivation in public administration, especially in enhancing the overall performance of government institutions. The study suggests that investing in leadership development programs and motivational strategies can lead to improved employee outcomes and organizational effectiveness. Recommendations for policymakers and managers include providing regular training for leaders, fostering open communication channels, and implementing reward systems tailored to employees' needs. Furthermore, this study contributes to the existing literature by emphasizing the synergistic effects of transformational leadership and work motivation in a public sector context, particularly in Indonesia. By addressing these factors, organizations can adapt to the dynamic demands of public administration and deliver better services to the community. Future research could explore other variables, such as organizational culture or job satisfaction, to provide a more comprehensive understanding of the determinants of employee performance.

Implementation of Port Service Retribution Policy at Local Feed Port of Bandar Batauga in South Buton Regency Karimali, Aswad; H, Herman; Halim, Didin; Andi Anugrah Mahyuddin
International Journal Of Public Policy and Bureaucracy Vol. 1 No. 1 (2024): International Journal Of Public Policy and Bureaucracy
Publisher : Universitas Negeri Makassar

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This study aims to identify and describe the implementation process of port service levy policy and its internal and external factors. The type of research is descriptive qualitative. Data collection techniques through observation, interviews and documentation. Data analysis techniques include data condensation, data presentation, and drawing conclusions. The results of the study related to policy implementation show that the standards and targets of the port service levy policy at Bandar Batauga Port are good, with a good understanding of employees regarding Regional Regulation Number 7 of 2019 and policy targets that are in accordance with field conditions. However, its implementation has been hampered by limited facilities, infrastructure, and human resources that are not yet optimal. Human resources are also still inadequate, limited training for field officers and inadequate infrastructure are the main obstacles in policy implementation. The characteristics of the implementing organization, such as clear delegation of tasks and effective internal coordination, are good, with routine supervision that ensures the levy collection process runs according to standards. Communication between related organizations has been running smoothly, and cooperation between the Transportation Agency, Regional Revenue Agency, and State-Owned Enterprises is well established. The attitude of the policy implementers, although many are still interns with low wages, shows high dedication to their duties. The social, economic, and political environment supports this policy, although the minimal economic impact due to the inactive port is a challenge. Internal factors in the implementation of this policy are good, with good understanding from the implementers, but limited human resources and infrastructure are obstacles. External factors also support effective socialization and good public acceptance, although it is necessary to improve socialization methods and strengthen infrastructure to support the success of the policy. Keywords: Policy Implementation, Retribution Policy, Port Service, Internal and External Factors

Improving The Quality Of Fire Service In Bone District Ramli, Andi; H, Herman; Halim, Didin; Andi Anugrah Mahyuddin
International Journal Of Public Policy and Bureaucracy Vol. 1 No. 1 (2024): International Journal Of Public Policy and Bureaucracy
Publisher : Universitas Negeri Makassar

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This study aims to identify and describe the dimensions in the SERVQUAL model that are most effective in improving the quality of service of the Fire Department in Bone Regency. The type of research is descriptive qualitative. Data collection techniques through observation, interviews and documentation. Data analysis techniques include data condensation, data presentation, and drawing conclusions. The results showed that the five dimensions in the SERVQUAL model tangibles, reliability, responsiveness, assurance, and empathy play an important role in improving the service quality of the UPT Fire Department in Bone Regency. In the tangibles dimension, although equipment and vehicles are available, their modernity is still lacking, so they need to be improved to support service effectiveness. In the reliability dimension, the response speed is quite good, but the community still feels that the response time is not sufficient, indicating a difference in perception that needs to be harmonized. In the responsiveness dimension, officers are quite responsive to emergency reports, but consistency in handling various situations still needs to be improved. On the assurance dimension, training and certification of officers is good enough, but needs to be further improved so that officers are better prepared and the public has more confidence in their abilities. In the empathy dimension, the attitude of attention and concern of officers towards the community has not been evenly distributed, so that services have not fully provided the expected sense of comfort and support. Then the supporting factors are good, this can be seen from the competence and dedication of officers who are starting to improve even though routine training is needed, there is cooperation with the community that has the potential to be developed, as well as budget support and regional policies which, although limited, have supported operations. Inhibiting factors, there are still obstacles such as limited facilities and infrastructure. Keywords: Service Quality, SERVQUAL Model, Fire Department

Implementation of Civil Servant Discipline Policy at the Regional Staffing Agency of South Sulawesi Province Nurhalifah; H, Herman; Nur, Andi Cudai; Haerul; Andi Anugrah Mahyuddin
International Journal Of Public Policy and Bureaucracy Vol. 1 No. 1 (2024): International Journal Of Public Policy and Bureaucracy
Publisher : Universitas Negeri Makassar

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This study aims to explore the implementation of Civil Servant Discipline Policy at the Regional Civil Service Agency (Badan Kepegawaian Daerah) of South Sulawesi Province and identify the factors influencing its implementation. This research employs a descriptive qualitative approach, with data collected through interviews, observations, and documentation. Data validity was ensured using source triangulation, while data analysis was conducted through data condensation, data presentation, and conclusion drawing.The findings reveal that the implementation of the Civil Servant Discipline Policy in the Regional Civil Service Agency of South Sulawesi Province has been effective in several aspects. (1) Standards and Policy Targets have been well applied, as indicated by employees' understanding of Government Regulation No. 94 of 2021 and the alignment of policy targets with field conditions. (2) Resources, including employee qualifications and infrastructure, support the effective implementation of the discipline policy, with tools such as digital attendance systems being utilized. (3) Organizational Characteristics of the implementing agency facilitate policy enforcement through structured internal coordination and supervision. (4) Inter-organizational Communication runs smoothly, although occasional challenges in inter-agency coordination exist. (5) Policy Implementers' Attitudes reflect high dedication, supported by a culture of discipline and transparency. (6) The Social, Economic, and Political Environment generally supports the policy’s execution, though political dynamics sometimes affect consistency.Supporting factors include strong leadership, a disciplined work culture, and the availability of necessary facilities and infrastructure. However, obstacles such as employees’ lack of awareness of existing regulations, inconsistent enforcement of sanctions, and differing interpretations of policies impede efficient information flow and policy implementation. Overall, the implementation of the Civil Servant Discipline Policy at the Regional Civil Service Agency of South Sulawesi Province has been effective, but several challenges require improvement to enhance its sustainability and impact.

Participatory Governance in Agrotourism in Rumbia District Jeneponto Regency Hamdan, Putri Ayu; Muh. Nur Yamin; Novayanti Sopia Rukmana; Andi Anugrah Mahyuddin
International Journal Of Public Policy and Bureaucracy Vol. 2 No. 1 (2025): International Journal of Public Policy and Bureaucracy
Publisher : Universitas Negeri Makassar

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This study aims to identify participatory governance in agritourism and its determinants in Rumbia District, Jeneponto Regency. It is a qualitative research type with a case study approach. Data collection techniques are done through observation, interviews, and documentation. The data analysis technique includes condensation, presentation, and conclusion drawing. The results showed that in the deliberation aspect, the implementation was exemplary. This can be seen from the active involvement of stakeholders and regular deliberations in both villages. In the action aspect, implementing the deliberation results has also been good, as evidenced by the community's involvement in developing agro-tourism and village cleanliness. However, there are infrastructure constraints in Kassi Village and land issues in Rumbia Village. The implementation has been exemplary in the monitoring aspect, as seen from the active role of the village head, Karang Taruna, and Pokdarwis in monitoring agritourism development. The implementation has also been exemplary in terms of coordination, with smooth coordination between village officials, the community, and external parties. In the aspect of democracy school, training and socialization have been good, conducted by the Youth and Sports Office and UNM Polytechnic. This can be seen from the community's enthusiasm for participating in the training. In terms of results, the impact of agritourism development has been good, as evidenced by the increase in MSMEs in Kassi Village and employment opportunities in Rumbia Village. Supporting determinant factors include good access to information through WhatsApp groups and training from village governments to improve community skills. Recommendations from this study are as follows: First, infrastructure improvements in Kassi Village, especially the road to the agritourism site, and the preparation of a more apparent master plan for broader agritourism development. Second, in Rumbia Village, agritourism management needs to be more professional and have more structured land management to support further development.

Economic Empowerment Strategy for Coastal Communities of Lakkang Island, Tallo District, Makassar City Ruslan, Muh. Reza Hidayat; Herman H; Novayanti Sopia Rukmana; Andi Anugrah Mahyuddin
International Journal Of Public Policy and Bureaucracy Vol. 2 No. 1 (2025): International Journal of Public Policy and Bureaucracy
Publisher : Universitas Negeri Makassar

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This study aims to identify and describe the process of the Coastal Community Economic Empowerment Strategy. This type of research is descriptive qualitative. Data collection techniques are done through observation, interviews, and documentation. Data analysis techniques include data collection, reduction, presentation, and conclusion drawing. The results of the Research on the Economic Empowerment Strategy of the Coastal Community of Lakkang Island, Tallo District, Makassar City show that the sub-variables (1) standards and targets are good; this can be seen from the strategic steps to optimize the potential of existing natural and human resources. (2) adequate resources; this can be seen from the active involvement of the community in managing natural resources, especially fisheries and tourism, and maintaining existing sustainability. (3) good local leadership can be seen from the good cooperation and coordination between all elements on the island of Lakkang, namely local farmer and fishermen groups, local tourism entrepreneur groups, community or traditional leaders, village government, and related parties. (4) Equitable partnerships with stakeholders have not worked well, as evidenced by the lack of coordination between institutions and stakeholders, with empowerment programs often not well integrated. (5) the use of local technology and data is also not good, as seen from access to modern technology, for example, the use of satellite-based monitoring systems in monitoring fish stocks or more sophisticated processing tools that can help improve product quality. In conclusion, the economic empowerment strategy of the coastal community of Lakkang Island has generally been running well, especially in terms of standards, such as the strategy of optimizing the potential of natural resources and then adequate resources with active involvement from the local community, and coordination between all elements of the community on Lakkang Island. However, there are challenges in using modern technology that are not yet adequate due to limitations and technology training assistance that hampers the economic empowerment strategy of coastal communities on Lakkang Island.

Collaborative Governance in the Development of Kassi Tourism Villagein Rumbia District, Jeneponto Regency Nasta, Asyifah; Andi Aslinda; Andi Cudai Nur; Andi Anugrah Mahyuddin
International Journal Of Public Policy and Bureaucracy Vol. 2 No. 1 (2025): International Journal of Public Policy and Bureaucracy
Publisher : Universitas Negeri Makassar

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This study aims to analyze Collaborative Governance in the development of Kassi Tourism Village in Rumbia District, Jeneponto Regency, as well as the determinant factors that influence this collaborative governance. Specifically, the research focuses on identifying both supporting and inhibiting factors that affect the development of Kassi Tourism Village. Employing a qualitative approach with descriptive methods, data were collected through a combination of observation, interviews, and documentation techniques to gain a comprehensive understanding of the governance dynamics at play. The data analysis technique utilized in this research is interactive data analysis, which involves several stages, including data condensation, data presentation, and conclusion drawing. The results indicate that Collaborative Governance in the development of Kassi Tourism Village has not been implemented optimally. Among the five indicators analyzed based on Ansell and Gash's theory, two indicators—1) Face-to-Face Dialogue and 3) Commitment to the Process—are still poorly implemented. In contrast, the other three indicators—2) Trust Building, 4) Sharing Understanding, and 5) Intermediate Outcomes—have been effectively executed. Notably, trust building emerges as the most dominant indicator in the collaboration process, as it fosters a sense of security that encourages stakeholders to take risks in collaborative efforts. However, the dominance of these positive indicators is insufficient to achieve optimal collaboration. The determinant factors influencing Collaborative Governance in the development of Kassi Tourism Village include several supporting factors, such as the diversity of tourism potential, the collaborative roles of internal parties, and the commitment of the private sector. Conversely, the inhibiting factors encompass limited human resources in the tourism sector, a lack of collaboration with local governments, and uneven infrastructure and tourism facilities. Addressing these challenges is crucial for enhancing collaborative governance and ensuring the sustainable development of Kassi Tourism Village, ultimately contributing to the economic growth and cultural preservation of the region.

Strategi Peningkatan Ekonomi Sentris Dalam Pengembangan Usaha Mikro Di Kabupaten Gowa Mahan Imron Rosidi; Herman H; Muh. Rizal; Andi Anugrah Mahyuddin
International Journal Of Public Policy and Bureaucracy Vol. 2 No. 2 (2025): Internation Journal of Public Policy and Bureaucracy
Publisher : Universitas Negeri Makassar

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Centric economics is an approach to economic development that emphasizes the concentration of economic activities based on the specific potential of a region. The centric economy in question is the comparative advantage of Gowa Regency. Gowa Regency has a comparative advantage in the micro business sector, which is increasing every year, and the abundant horticultural sector, which is not properly managed by the government. Thus, various problems arise, starting from the lack of improvement in the MSME cluster and based on data on the economic growth of Gowa Regency, the horticultural sector as a primary sector has actually grown negatively compared to other sectors that have grown positively. If the centric economic management in Gowa Regency could be managed properly, the economic improvement would be much greater (PAD) and the horticultural sector could become the largest food self-sufficiency both nationally and internationally. This study aims to identify and describe how the increase in a centric economy in the development of micro businesses in Gowa Regency, the use of strategies, and the determining factors in the increase of a centric economy in the development of MSMEs in Gowa Regency. This type of research uses a qualitative approach with a descriptive method. Data collection was carried out using field observation, interviews, and documentation techniques. The data analysis technique uses data collection, data condensation, data presentation, and drawing conclusions. The results of this study indicate that the strategy of centric economic improvement in the development of micro businesses in Gowa Regency based on Lincolin Arsyad's 2000 theory on regional economic development strategies is not running optimally where the primary sector, which is the comparative advantage in Gowa Regency, has actually experienced negative growth of -2.22 percent. It was also found that the implementation of this strategy was constrained by several determining factors, including: the lack of facilities and infrastructure for business actors, limited access to capital, lack of analysis of potential comparative advantages by the government, as well as difficulties in export access and lack of utilization of research. This causes the increase in a centric economy to not run optimally. Thus, to realize an increase in a centric economy, four pillars of MSME development are needed, namely government, human resources, comparative advantages, and research.

Implementation Of E-Government New Normal Innovation Online Campus Research Information System (Neni Si Linca) At The Investment And One-Door Integrated Services Office Of South Sulawesi Province ningsih, nining_angraeni; Andi Aslinda; Suarlin; Andi Anugrah Mahyuddin
International Journal Of Public Policy and Bureaucracy Vol. 2 No. 3 (2025): Internation Journal of Public Policy and Bureaucracy
Publisher : Universitas Negeri Makassar

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This study examines the implementation of E-government through the New Normal Online Campus Research Information System (NENI SILINCA) at the Investment and Integrated One-Stop Service Office (DPMPTSP) of South Sulawesi Province. It aims to identify both the supporting and inhibiting factors affecting the system's role in enhancing the efficiency, transparency, and accessibility of public services. The study adopts a descriptive qualitative approach, employing data collection methods such as observation, interviews, and documentation. Data were analyzed through the processes of data condensation, data display, conclusion drawing, and verification. The findings indicate that the implementation of NENI SILINCA has contributed positively to public service delivery. The system enables students to process research permit applications online, thereby streamlining administrative procedures and reducing operational costs. Transparency is significantly improved, as users can monitor the progress of their applications in real-time. From the policy content perspective, NENI SILINCA promotes digital transformation in public services by providing faster and more convenient access. Nonetheless, several technical obstacles remain, including system errors, unstable internet connectivity, and ambiguity in document requirements for students conducting research outside their home region. From the implementation context perspective, the success of this initiative is influenced by political commitment and institutional capacity. The leadership of the Governor and the Head of DPMPTSP plays a pivotal role in ensuring the system’s effectiveness. Cross-sector collaboration with educational institutions and technical teams also facilitates clearer task division and coordination. Key enabling factors include strong regulatory support, the technical team’s readiness, and policy socialization efforts. However, limitations such as inadequate outreach and frequent network disruptions continue to pose challenges. Therefore, enhancing technological infrastructure and adopting more effective communication strategies are essential to ensure the optimal and sustainable implementation of NENI SILINCA as a digital innovation in public service.

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