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All Journal Jurnal Kesehatan Masyarakat Indonesia JURNAL ILMIAH KESEHATAN KEPERAWATAN Jurnal Geografi : Media Informasi Pengembangan dan Profesi Kegeografian Jurnal Farmasi Klinik Indonesia MEDISAINS Al-Wijdan : Journal of Islamic Education Studies Jurnal Ilmiah Ekonomi Islam AGRISAINTIFIKA Jurnal Ilmu-ilmu Pertanian Jurnal Keperawatan Muhammadiyah Jurnal Ilmiah Keperawatan Indonesia (JIKI) Geodika: Jurnal Kajian Ilmu dan Pendidikan Geografi Jurnal Ilmiah Manajemen Kesatuan Jurnal Keperawatan Florence Nightingale Journal of Health Research Science JOURNAL OF HUMANITIES, SOCIAL SCIENCES AND BUSINESS (JHSSB) Proceedings Series on Social Sciences & Humanities IJCR (Indonesian Journal of Chemical Research) Jurnal Ekonomika dan Bisnis Islam Prosiding University Research Colloquium Ranah Research : Journal of Multidisciplinary Research and Development Jurnal Pengabdian Nasional (JPN) Indonesia Jurnal Pembangunan Agribisnis (Journal of Agribusiness Development) Jurnal Ilmiah Kesehatan Keperawatan PANDALUNGAN : Jurnal Pengabdian kepada Masyarakat Jurnal Akuntansi
Nur Isnaini, Nur
SMA Islam Al Azhar 14 Semarang
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Journal : Jurnal Ilmiah Manajemen Kesatuan

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Security as the Determinant of Intention to Reuse Royal Plaza Surabaya Motor Parking Isnaini, Nur
Jurnal Ilmiah Manajemen Kesatuan Vol. 11 No. 3 (2023): JIMKES Edisi Desember 2023
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

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Abstract

This research explores the critical nexus between security perceptions, user satisfaction, and reuse intentions in the context of motorbike parking at Royal Plaza Surabaya. This qualitative research explores security aspects in the reuse of the Royal Plaza Surabaya motorbike parking area. It involves observation, and document analysis methods. User perceptions of security, encompassing factors such as lighting, the presence of security officers, and surveillance systems, are identified as influential determinants of confidence in parking safety. Utilizing an innovative parking system aligned with principles of convenience, speed, and safety, the study investigates the impact of security measures on users' intentions to reuse the facility. The theoretical framework incorporates the Crime Prevention Through Environmental Design (CPTED) approach, emphasizing the significance of environmental design strategies in enhancing security perceptions. Findings reveal a theoretical relationship between security, user satisfaction, and reuse intentions. The active presence of security officers, extended beyond operating hours, and the integration of advanced technologies contribute to a well-maintained and secure parking environment. The theoretical implications underscore the multidimensional nature of security and its role in shaping user perceptions, extending discussions on environmental design, user satisfaction, and the interconnectedness of security measures. These findings provide valuable insights for managerial strategies, highlighting the importance of a comprehensive and effective security approach to foster user satisfaction and encourage repeat usage of parking facilities at Royal Plaza Surabaya.
Co-Authors Agus Santosa Apdillah, Dicky Arfah, Siti Yuliaty Chansa Azura, Putri Dede Sugandi Estria, Suci Ratna Firdaus, Muhammad Aulia Iqbal Fitria, Zidna Istighnaul Fulanah, Umi Ikhsan, Farhan Maulana Indana Lazulfa, Indana Isna Hikmawati Kabib, Nur Komsin, Nabila Karimah Kris Linggardini Kusumantri, Megarini Larasaty, Dwi Lina Yulianti Lubis, Lili Khairani Azhari Manal, Sahlul Marta, Arnia Sactya Maulana, Muchammad Fariq Muryani, Dwi Mustiah Yulistiani muzaenah, tina Nafi’ah, Jamilatun Ningsih, Aditiana Nur Jannah Putri, Devi Amelia Ramdani, Meida Laely Ratnasari Ratnasari raudatul jannah Reni Purwo Aniarti Rifqi, Moch. Zainul Rustam Abd. Rauf Safitri, Wulan Ali Saputra, Muhammad Helmi Agung Saputra, Muhammad Helmi Agung Sari, Dhea Septian Meta Sholihah, Mar'atus Siagian, Zairul Abdi Siti Fatimah Azzahra Sumaryani, Sri Susana Widyaningsih Titiek Suhardi Haripurnomo Kushadiwijaya Hidayati Yunita Khusnul Khotimah Yusuf Amrozi Zuraidah, Dea Nur