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All Journal Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer
Niken Hendrakusma Wardani
Fakultas Ilmu Komputer, Universitas Brawijaya
Computer Science & IT Control & Systems Engineering Education Electrical & Electronics Engineering Engineering

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Evaluasi Kualitas Website Dengan Webqual Dan Importance-Performance Analysis (Studi Pada Website Perusahaan Daerah Air Minum Surya Sembada Surabaya) Fajar Ramadhan Haikal; Admaja Dwi Herlambang; Niken Hendrakusma Wardani
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 2 No 10 (2018): Oktober 2018
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Surya Sembada Regional water utility company Surabaya using website technology for customer to find bill information or water installation. Until this day surya sembada website has never been evaluated to check by web provider whether the website already fulfill user expectation or not. This research is using WebQual method that creates 3 main focus variable which is usability, information quality, and service interaction to assess site quality from user perspective. Then with Importance Performance Analysis (IPA) method to assess the quality of product and service based on customer perspective. The collection of data was obtained by distributing questionnaire to 100 respondents. The sampling technique used is convenience sampling. The data analysis technique using descriptive statistics. The result of this research is indicators from WebQual method that require recommendation based on quadrant IPA analysis in quadrant low priority. In variable usability indicators that require recommendations are easy to trace, draw, and design. In variable information quality there are no indicators that require recommendations. In service interaction variables indicators that require recommendations are good reputation, personalization, and community.
Pengembangan Sistem Informasi Pengelolaan Penjualan Keripik Buah Pada CV KAJEYE FOOD Dengan Metode Peramalan Permintaan Menggunakan Model Waterfall Arib Rahman Sutrisna; Niken Hendrakusma Wardani; Aditya Rachmadi
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 2 No 10 (2018): Oktober 2018
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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CV KAJEYE FOOD is a company that engaged in fruit processing, especially chips and candied fruit that called SoKressh & Kenyil. The recap process of fruit chips sales is still done manually. It takes time and has possibility of human error that caused the error information. The company sometimes experience over-production in the fruit chips production, so it can cause harm to the company. The company needs information system that can manage the sales and can predict the demand of fruit chips in the next period. Development of information systems using waterfall method that starts from requirement analysis, design, implementation and testing. Design and implementation using structural approach (Data Flow Diagram, Entity Relationship Diagram and State Transition Diagram). Implementation of sales management information system is web-based and uses exponential smoothing and moving averages method in forecasting demand. The test results using white-box and black-box method indicate that all function of system run well according to requirement and design. Testing of forecasting method of exponential smoothing and moving averages shows that exponential smoothing method with constant 0.9 is the most accurate forecasting method, with mean absolute deviation of 924.5, mean square error of 876,752.5 and mean absolute percent error of 26.1%.
Analisis Usability Pada Sistem Informasi FILKOM Apps Fakultas Ilmu Komputer Universitas Brawijaya Moch. Baharrudin; Niken Hendrakusma Wardani; Admaja Dwi Herlambang
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 2 No 10 (2018): Oktober 2018
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Faculty of Computer Science Brawijaya University create a web-based application to facilitate the work of stakeholders. Application was named Filkom Apps. the observations found that does not display any information. Empty menu will affect user expectations of the system. User do not know the existence of logbook guidance, while logbook feature is one of the main features. Therefore it necessary to evaluate usability, to measure application usability level based on 5 usability aspect efficiency, effectiveness, learnability, memorability and satisfaction. Methods of usability testing, observation and interview are used to measure usability level and to explore problem that related to usability by given task scenario to users. The result of usability testing shows that the value of efficiency (86%), effectiveness(87,5%), learnability has gap 1,35 between test 1 and test 2. Memorability improves the ability of the number click and the number of steps. Satisfaction measured by a SUS questionnaire get scored 65 under the average standard (68). There are some problem related content, navigation and layout. Usability problem found during testing was given improvement recommendation to increase the usability level.
Analisis Pengaruh Parallax Scrolling Pada Situs Web Terhadap User Experience Maulani Camaliah Maramida; Ismiarta Aknuranda; Niken Hendrakusma Wardani
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 2 No 10 (2018): Oktober 2018
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

User Experience (UX) is an important aspect in the development of digital business as it is one of the key in website content. Researchers have attributed a pleasurable user experience to the fulfillment of the following variables: usability, satisfaction, enjoyment, fun and visual appeal. Parallax scrolling as one of the web design techniques is considered to bring UX to a new interactive level and is even considered a new limitation in UX. Therefore, parallax scrolling has recently become quite popular among web developers. Parallax scrolling is a visual effect that duplicates the depth of an image or two-dimensional screen to make it look three dimensional. Unfortunately, speculation about parallax scrolling and UX relationships is still emerging because parallax scrolling is considered bad for search engine optimization (SEO), weakening internal linking and causing load duration due to the large number of images used in websites with parallax scrolling which may then potentially have an effect on UX. In this study used the above variables in order to see how the user experience when interacting with the website with and without parallax scrolling and find the reason why parallax scrolling is considered to have an effect or no effect on UX.The results showed that participants' experience did not differ greatly, so parallax scrolling concluded did not significantly affect UX. Another reason why parallax scrolling is considered to be unaffected is that in the study only two participants were aware of the effects of parallax scrolling on the website they were using, so it was not certain that the assessment by all participants was due to the use of parallax scrolling.
Pengembangan Website Kampung Batik Jetis Dengan Metode Rational Unified Process Rizal Joko Hidayatullah; Niken Hendrakusma Wardani; Adhitya Rachmadi
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 2 No 11 (2018): November 2018
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Kampung Batik Jetis is one of the tourist village located in Sidoarjo regency. However, tourists who visit the Sidoarjo regency is less knowing of the existence of the village. Therefore, there are emerging needs of the village of batik, which currently do not have a profile web-based information portal with the purpose of showing all information for the public. Website development is done by using Rational Unified Process method. This method allows to systematically control the changes that occur in the software during the development process. Website development use object-oriented analysis and design approach where each requirement is grouped in several objects. Diagrams used include use case diagrams, activity diagrams, sequence diagrams and class diagrams. The test was performed using black box testing method and white box testing method. The solution for the lack of media introduction Kampung Batik Jetis one of which is the development of a website profile. Black box testing results using the use case testing techniques of 18 features tested entirely valid. While testing with white box testing method with basis path testing techniques resulting in three valid test results. The expected results with the website profile, residents, especially craftsmen Kampung Batik Jetis can promote the village to the maximum.
Evaluasi Kualitas Layanan dan Tingkat Penerimaan Mahasiswa pada Sistem Informasi Akademik Politeknik Negeri Malang Rino Dwi Purnomo; Admaja Dwi Herlambang; Niken Hendrakusma Wardani
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 2 No 11 (2018): November 2018
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

SIAKAD Polinema is created to ease the performance of the academic authorities and students in organizing documents, files, and matters related to academic. It was necessary to evaluate the quality of service and rate of admission to the information system in Politeknik Negeri Malang. The analysis was performed using two methods: WebQual 4.0 and the Technology Acceptance Model 1.0. In this study, each method was limited to use one variable only. The WebQual 4.0 method used Variable Usability and the Technology Acceptance Model 1.0 method used Variable Perceived Usefulness which these two variables had the average percentage that could be included into the high category. Perceived Usefulness had an average percentage of 71.6% and the percentage of Usability has an average of 67.0%. The recommendation that can be given in this study is the second variable that was used needed to be improved in order to improve service quality and level of admissions of SIAKAD Polinema.
Pengembangan Sistem Informasi Sales Force Automation (SFA) Menggunakan Metode Prototyping Pada Branded IT Store Malang Ageng Rama Wijaya; Yusi Tyroni Mursityo; Niken Hendrakusma Wardani
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 2 No 11 (2018): November 2018
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

The rapid development in the business world, especially on the field of electronic selling requires good data management. Branded IT Store is one of the companies that sells electronic goods. Implementation in recording of sales transactions that are still manually managed, causes sales data can not directly connected with other data related to product and has no information about products given to the customers via online. Based on the problems, sales force automation information system provide solutions by developing a system that can solve the problem of sales transactions and facilitate customers to seek information via online. The development of this research uses prototyping method to make it easier for users to better understand the needs of users in the early stages. There is 1 iteration from the results of this study, resulting in 21 functional requirements and 1 non-functional requirement. The results of validation testing of this research are functions related to the management of product data, data management sales, employee data management, customer data management, and make purchases can run well and have valid results. The result of UAT shows that the system is 100% acceptable from the company where manager, seller and cashier as the tester. In the compatibility testing results there are minor issues in the web browser application from Internet Explorer 9 to 11, Firefox 58 web browser and BlackBerry web browser application with version 7.1 or earlier.
Evaluasi Dan Perbaikan Proses Bisnis Menggunakan Business Process Improvement (BPI) (Studi Kasus: Divisi PPID Komisi Pemilihan Umum Kota Malang) Sheila Maulidia; Nanang Yudi Setiawan; Niken Hendrakusma Wardani
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 2 (2019): Februari 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

PPID department on KPU Malang city is a department that its function is to provide, serve, and publish public information. In the daily operation, some processes are still not optimal like data is not integrated, loss of data because of human error, and information that is not updated on timely manner because of poor management of information. Based on those mistakes, this research aim to evaluate current business process on PPID. Business process is modeled using Business Process Model and Notation (BPMN). After modeling the business process, the next step is to evaluate the business process and improving the business process. After the business processes are evaluated using Failure Mode and Effect Analysis (FMEA), the result is Risk Priority Number (RPN). Each of highest RPN from four business processes are solved using Business Process Improvement (BPI) method. The results of business process improvement are time improvement of 65.47% per process on penerimaan permohonan informasi publik process, time improvement of 99.47% per process on penyusunan laporan process, time improvement of 28.33% per process on pengesahan laporan process, and 97.46% per process on umpan balik laporan process.
Perbaikan Proses Bisnis Menggunakan Metode Business Process Improvement (BPI) (Studi Kasus Online Requisition (ORAS) Pada PT Freeport Indonesia) Nazva Abiya; Nanang Yudi Setiawan; Niken Hendrakusma Wardani
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 3 (2019): Maret 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

PT Freeport Indonesia is an affiliate company of Freeport-McMoRan, which engaged in mining. In the procurement of company goods, PT Freeport Indonesia has a process called ORAS. ORAS or Online Requisition is a custom application to facilitate the requisition and reservation process from a material in PT Freeport Indonesia warehouse. But there are problems in the process of ordering goods in the reservation or requisition such as, input the wrong cost code allocation by employees that are not in accordance with the appropriate departments, late buyers in taking goods in warehouses and other problems that can be found if the evaluation is done. Therefore, is necessary to analyze and evaluate to find out the problems that exist in the current business process and the improvement of business processes based on the results of the evaluation. Failure Mode and Effect Analysis (FMEA) is used to evaluate business process, then recommendations for improving business processes using the Business Process Improvement (BPI) method with streamlining tool. The duration of completion is faster up to 11.21% for reservation business processes and 4.87% for the Requisition business process. The duration of completion is slower up to 30.38% in the ordering business process at ORAS and 20.24% in the Bid Requisition business process.
Evaluasi Kesuksesan Implementasi Multimedia Auto Recording Smart Hybrid Classroom (MASH Classroom) untuk Mahasiswa Fakultas Ilmu Komputer Universitas Brawijaya menggunakan Unified Theory of Acceptance and Use of Technology (UTAUT) Rizka Amalia Zeny Putri; Admaja Dwi Herlambang; Niken Hendrakusma Wardani
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 4 (2019): April 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Evaluation towards the success of MASH Classroom's implementation is required to gain the recommendation that can be used for improving its implementation success' rate. The evaluation is done by using four variables from the Unified Theory of Acceptance and Use of Technology (UTAUT) model, which are performance expectancy, effort expectancy, social influence and facilitating conditions. Quantitative research method with descriptive statistics in this research includes 1273 MASH Classroom user students at FILKOM UB as its population. The samples are determined with Slovin's equation with 10% of error tolerance which obtained 96 MASH Classroom user students at FILKOM UB as the research sample. The results showed that performance expectancy (50,68%), effort expectancy (53,80%), social influence (62,40%) and facilitating conditions (56,20%) is in the neutral category. Recommendations given according to the research results are emphasizing the delivery of RPS in each semester, provision of task-spesific human resource for daily operationalization of the class, allocating MASH Classroom for non-academic student activities, and emphasizing computer-supported collaborative learning (CSCL) by the lecturers through workshop and training.
Co-Authors Adam Hendra Brata Adhitya Rachmadi Aditya Rachmadi Aditya Reza Firdaus Admaja Dwi Herlambang Ageng Rama Wijaya Agum Septian Gumelar Ahmad Afif Supianto Ahmad Syaifulloh Imron Andi Reza` Perdanakusuma Anggi Dewi Eka Pratiwi Annata Rahadiyan Annisa Rahmadina ari kusyanti Arib Rahman Sutrisna Arif Ramadhan Asha Akbar Permana Atiyyah Lia Hijriyati Bagus Kurniawan Bayu Andhika Sarwono Bella Nemesias Prasetiyani Bhanio Gemilang Putakaz Buce Trias Hanggara Cherly Diansacharina Tri Wahyuningsuara David Josua Hutahaean Denis Mafira Ramdhan Diah Destaningrum Dini Pratiwi Dini Rahmatika Adi Dwi Adi Widya Tama Enrico Dimas Darmawan Esmeralda Y.A. Tambunan Fajar Akbar Hariansyah Fajar Pradana Fajar Ramadhan Haikal Fathoni Alim Rosyidi Fifi Syammariah Bawardi Ghaniyu Zulfata Ghufrani Kusuma Purnamasari Handhika Baskoro Dwi Hatmojo Hanifah Muslimah Az-Zahra Herman Tolle Hilyah Nadhirah Irfan Arif Afandi Irfanda Mahardhika Hidayat Kusumawardhana Irsalina Khairina Ismiarta Aknuranda Komang Candra Brata Lutfi Fanani Maria Yulianti Maulani Camaliah Maramida Meirina Fatima Moch. Baharrudin Moch. Maulana Alrizzaqi Mochamad Chandra Saputra Mochammad Chandra Saputra Muh Indra Gunawan Muhammad Faishal Erwin Muhammad Yosa Alfiqie Nanang Yudi Setiawan Nazva Abiya Nur Fatimah Putri Wulandari Rahmad Zapriant Agiel Dzazuly Reinardus Dimas Bagus Kurniawan Rekyan Regasari Mardi Putri, Rekyan Regasari Mardi Retno Indah Rokhmawati Rino Dwi Purnomo Riska Agustia Rizal Joko Hidayatullah Rizka Amalia Zeny Putri Rizki Widya Priyangga Rizky Kharisma Rony Adita Muslim Royan Krisnanda Tiony Rozi Hendarta Satrio Agung Wicaksono Satrio Hadi Wijoyo Seno Naufal Muhammad Sheila Maulidia Shinta Dewi Larasati Sonia Elisurya Supraptoa Supraptoa Tamara Marihot Ratna Tambunan Tegar Yoga Prabawakusuma Tri Afirianto Tria Palupi Anggraini Troy Kornelius Daniel Vira Indriana Welly Purnomo Weni Gusti Rahayu Widhy Hayuhardhika Nugraha Putra Yulie Fauzanah Yusi Tyroni Mursityo