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All Journal Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer
Niken Hendrakusma Wardani
Fakultas Ilmu Komputer, Universitas Brawijaya
Computer Science & IT Control & Systems Engineering Education Electrical & Electronics Engineering Engineering

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Perbaikan Usability dan Rancangan Antarmuka Pengguna Situs Web Fakultas Teknik Universitas Brawijaya menggunakan Metode Human Centered Design (HCD) Tamara Marihot Ratna Tambunan; Hanifah Muslimah Az-Zahra; Niken Hendrakusma Wardani
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 10 (2019): Oktober 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Engineering Faculty of Brawijaya University is the sixth faculty at Brawijaya University. Faculty of Engineering has a website that is used as a means for conveying information about various ongoing information that related to the The Faculty of Engineering. The website itself has several issues related to usabilities, such as less attractive user interface, indigestible content layout and the presentation of information that is difficult for users to understand. To overcome those problems, it is necessary to make a user interface evaluation and improvement. Human-Centered Design (HCD) is a method used in evaluating and improving interfaces. HCD is a standard in developing interactive systems by involving users at every stage of its development. From the results of the evaluation conducted, the results of the evaluation comparison between the two designs were obtained, where the percentage for effectiveness' aspect in the initial design was 97% and for the recommended design, it increased to 100%. The average time required for the initial design for efficiency's aspect is 30.81 seconds and decreases in recommendation design to 10.60 seconds. As for user satisfaction's aspect with the questionnaire System Usability Scale (SUS), the initial design scored 52 while for the recommendation design results, the score obtained increased to 75.5. From the results of the evaluation, it is proven that the improvement using the HCD method can fix up the usability problems.
Pengembangan Sistem Informasi Penerimaan Peserta Didik Baru (PPDB) Jalur Mandiri (Studi Kasus: SMA 1 Negeri Blitar) Asha Akbar Permana; Satrio Agung Wicaksono; Niken Hendrakusma Wardani
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 10 (2019): Oktober 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Junior High School 1 Blitar one of many favourite school at Blitar city, that every year always have increased registrant student. It is known that the process of accepting new students that has been running so far requires a lot of resources in its implementation. Then at each stage of the process, the selection and processing of new student data that is not yet fully computerized, causes it to be less efficient. Likewise the problem on the part of the participants, they complained about the queuing system at the time of registration and the data verification process of the participants which took time. From the various problems above, it can be concluded that there is a need to develop an information system that is expected to be able to help the parties involved in the process of accepting new students of SMAN 1 Blitar. In developing an information system, the basic concept of Software Development Cycle (SDLC) is applied. By selecting the waterfall method, the first phase is a needs analysis which produces 13 system features from 23 functional types & 1 non functional as an illustration of the capabilities of the system created. Modeling the results of the analysis using Unfield Modeling Language (UML) modeling such as use case, activitiy, sequence and class diagrams. After the implementation process, the information system test results using the black-box validation method are declared valid. Followed by UAT results that 92.4% of the system can be received from the stakeholder side with a total of 24 answers "agree" on the completed questionnaire.
Evaluasi Kualitas Layanan E-Government menggunakan Metode E-Govqual dan Importance-Performance Analysis (IPA) (Studi pada Sistem Informasi Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu Kabupaten Bogor) Seno Naufal Muhammad; Hanifah Muslimah Az-Zahra; Niken Hendrakusma Wardani
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 10 (2019): Oktober 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Based on data obtained from observations at the The Investment and Integrated One-Stop Services Office in Bogor District (DPMPTSP). This study aims to determine the priority attributes and produce recommendations that can be given to improve the quality of e-Government services at DPMPTSP Bogor Regency. To assess the quality of website services 6 dimensions and 24 e-Govqual attributes are used. Of the 100 respondents used as research samples, the results of the IPA analysis at the suitability level have an average value of 94.82% and the value of the gap level has a GAP value of ≤ 0 which is -0.20, meaning that the performance of website services has not been able to meet user expectations. Furthermore, from the results of the quadrant analysis, obtained 5 attributes with top priority and 7 attributes with low priority for service improvement. Recommendations are given based on literature or theory for attributes that need to be improved in order to improve the quality of website services.
Pengembangan Sistem Informasi Penjadwalan Pelayan Ibadah pada Gereja Mawar Sharon Malang Menggunakan Metode Waterfall Bella Nemesias Prasetiyani; Niken Hendrakusma Wardani; Tri Afirianto
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 11 (2019): November 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Mawar Sharon Church Malang organizes Sunday service activities every Sunday by involving several church servants from several service departments. One service department that plays an important role in the successfulness of Sunday is the Multimedia Department. The Multimedia Department carries out services according to the service schedule made by the coordinator every month. The service schedule is still created manually via group chat and Microsoft Excel. This manual scheduling can take one to two hours, and the resulting schedule often conflicts. The purpose of this study is to provide solutions to problems by developing information systems for scheduling worship services. The scheduling system was developed by the waterfall method and applies genetic algorithms to produce an optimal schedule. Scheduling system that has been made is then tested with black box testing and the result is that the system has run well according to its function. The results of the parameter testing are obtained a population of 90, generation 40, crossover rate 0.4 and mutation 0.6 which produces the best schedule. User testing results on performance criteria which show that the scheduling system is able to cut the scheduling time to 91%, the reliability criteria indicate that the system is able to make an appropriate service schedule and there are no conflicts, and for usability criteria a value of 94% is obtained (strongly agree) from church servants and 90% (strongly agree) from the coordinator which means the system is easy to use.
Evaluasi Usability pada Aplikasi Mobile GOBIS Suroboyo Bus dengan Metode Usability Testing Yulie Fauzanah; Aditya Rachmadi; Niken Hendrakusma Wardani
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 4 No 2 (2020): Februari 2020
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

GOBIS Suroboyo Bus is an application developed by Dinas Perhubungan Surabaya to monitor Bus movements in real time and to know the distance between stops. Based on the findings on the Playstore there are user complaints that affect the usefulness of such applications, the GOBIS application does not provide the clock information or the arrival time of the bus, not according to the position of the bus on the application by the field, To get stop information and travel routes users need to zoom-in so it takes a while. Therefore, the usability test is done to get a deepening problem regarding usability and measuring the user's ease of access to an application. To test the usability of GOBIS application is done 2 times to five aspects, namely learnability, efficiency, memorability, error, and satisfaction using questionnaires. Achieved usability test results on the learnability aspect of 1.28 from the first and second Test comparisons. Efficiency aspect of 63.77%. The memorability aspect is experiencing improvements in the capabilities of the number of clicks and step counts. For satisfaction aspect obtained 65.25% from SUS questionnaire results.
Evaluasi Kualitas Website SMA Negeri 1 Balikpapan Menggunakan Metode Webqual 4.0 dan Importance-Performance Analysis (IPA) Dini Rahmatika Adi; Satrio Hadi Wijoyo; Niken Hendrakusma Wardani
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 4 No 3 (2020): Maret 2020
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

SMA Negeri 1 Balikpapan is one of the public schools in the city of Balikpapan that utilizes the website as a media to facilitate the school in matters relating to information management and support the productivity in the dissemination of information around the school. The website is rated to have poor quality based on its user experience in terms of display quality to the information that was delivered. Therefore, it is necessary to assess the website's quality using Webqual 4.0 and the IPA method to improve and maintain the quality website. Webqual 4.0 assesses the scope of the problem that includes usability, information quality, and service interaction while the IPA method is used to look at the problems that are a priority improvement. Data collection was carried out by distributing questionnaires to 302 students who used the website of SMA Negeri 1 Balikpapan. The results of the study showed that there are 5 attributes included in top priorities, ease of operation, clarity of interaction, and navigation on the website as well as the display and layout of information. While the 4 attributes that are included in the low priority are the suitability of the website display type, timeliness of information, the suitability of information submitted, and the ease of communication of students and teachers through the website. The rest attribute does not have a priority fix because it has enough performance to maintain. Repair recommendations are given to attributes that go in the top and low priorities and it refer to HHS Usability Guidelines and ISO 9241-151.
Evaluasi Dan Perbaikan Usability Pada Antarmuka Pengguna Website Universitas Islam Malang Menggunakan Metode Heuristic Evaluation Esmeralda Y.A. Tambunan; Buce Trias Hanggara; Niken Hendrakusma Wardani
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 5 No 3 (2021): Maret 2021
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Website of the Islamic University of Malang (UNISMA) is the official website of UNISMA, which created as a center of information regarding campus profiles, lecture activities, and campus announcements. Based on the results of interviews with UNISMA and its students, there are several problems that have been experienced. This research conducted using Heuristic Evaluation method. Heuristic Evaluation is a method used to find usability problems in an interface. The evaluation in this study carried out in two stages. The first stage evaluation Is before the improvement and the second stage evaluation is after the improvement. The results of the first stage evaluation found 29 problems from each evaluator. Then a mapping was carried out which resulted in 24 problems, of which 5 problems were found by more than one evaluator and 19 problems were found by one evaluator. Furthermore, second stage performed for the improvement prototype involving the same evaluator as the first stage evaluation. The results of the second stage evaluation found 10 problems from each evaluator. Then the mapping was carried out which resulted in 7 problems, 3 problems were found by more than one evaluator and 4 problems were found by one evaluator
Evaluasi Proses Bisnis Administrasi Akademik pada Institusi ABC dengan menggunakan Quality Evaluation Framework (QEF) Troy Kornelius Daniel; Andi Reza Perdanakusuma; Niken Hendrakusma Wardani
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 7 No 1 (2023): Januari 2023
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

ABC Higher Education Institute is an Educational institution located in Pare, Kediri, East Java. ABC Institute of Higher Education has a process or flow in mail management for student needs. During the Covid-19 pandemic in 2020, ABC Higher Education began implementing an online mailing system, but it did not yet have a clear process flow. Based on these problems, the author raises the topic of business processes in the administrative department and focuses on the management of Research Licenses, street vendors, and Student Activity Signs. The Quality Evaluation Framework (QEF) method is used by authors to conduct research on the quality level of mail management business processes for student needs. Based on the results of research on the online student letter management process, it was found that there are parameters that do not run according to the target, namely timeliness. From the results of the evaluation, a problem-root analysis was then carried out. In this study, analyze the root cause using the 5 Whys method. The use of the 5 Whys method is to give a series of "why" questions until you don't get an answer anymore. The result of this research is there is three quality factor that is not as is expected as what the target that has been set by the ABC Institute Student Administration and Academic Directorate that is the punctuality of data verification (Q7), punctuality of making appointment with the dean (Q9), and punctuality of making appointment with the dean (Q14).
Co-Authors Adam Hendra Brata Adhitya Rachmadi Aditya Rachmadi Aditya Reza Firdaus Admaja Dwi Herlambang Ageng Rama Wijaya Agum Septian Gumelar Ahmad Afif Supianto Ahmad Syaifulloh Imron Andi Reza` Perdanakusuma Anggi Dewi Eka Pratiwi Annata Rahadiyan Annisa Rahmadina ari kusyanti Arib Rahman Sutrisna Arif Ramadhan Asha Akbar Permana Atiyyah Lia Hijriyati Bagus Kurniawan Bayu Andhika Sarwono Bella Nemesias Prasetiyani Bhanio Gemilang Putakaz Buce Trias Hanggara Cherly Diansacharina Tri Wahyuningsuara David Josua Hutahaean Denis Mafira Ramdhan Diah Destaningrum Dini Pratiwi Dini Rahmatika Adi Dwi Adi Widya Tama Enrico Dimas Darmawan Esmeralda Y.A. Tambunan Fajar Akbar Hariansyah Fajar Pradana Fajar Ramadhan Haikal Fathoni Alim Rosyidi Fifi Syammariah Bawardi Ghaniyu Zulfata Ghufrani Kusuma Purnamasari Handhika Baskoro Dwi Hatmojo Hanifah Muslimah Az-Zahra Herman Tolle Hilyah Nadhirah Irfan Arif Afandi Irfanda Mahardhika Hidayat Kusumawardhana Irsalina Khairina Ismiarta Aknuranda Komang Candra Brata Lutfi Fanani Maria Yulianti Maulani Camaliah Maramida Meirina Fatima Moch. Baharrudin Moch. Maulana Alrizzaqi Mochamad Chandra Saputra Mochammad Chandra Saputra Muh Indra Gunawan Muhammad Faishal Erwin Muhammad Yosa Alfiqie Nanang Yudi Setiawan Nazva Abiya Nur Fatimah Putri Wulandari Rahmad Zapriant Agiel Dzazuly Reinardus Dimas Bagus Kurniawan Rekyan Regasari Mardi Putri, Rekyan Regasari Mardi Retno Indah Rokhmawati Rino Dwi Purnomo Riska Agustia Rizal Joko Hidayatullah Rizka Amalia Zeny Putri Rizki Widya Priyangga Rizky Kharisma Rony Adita Muslim Royan Krisnanda Tiony Rozi Hendarta Satrio Agung Wicaksono Satrio Hadi Wijoyo Seno Naufal Muhammad Sheila Maulidia Shinta Dewi Larasati Sonia Elisurya Supraptoa Supraptoa Tamara Marihot Ratna Tambunan Tegar Yoga Prabawakusuma Tri Afirianto Tria Palupi Anggraini Troy Kornelius Daniel Vira Indriana Welly Purnomo Weni Gusti Rahayu Widhy Hayuhardhika Nugraha Putra Yulie Fauzanah Yusi Tyroni Mursityo