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Interferensi dalam Bahasa Bali: Studi Kasus pada Cerpen Berbahasa Bali: Interference in Balinese: A Case Study of Balinese Short Stories Sutarma, I Gusti Putu; Sucipta, I Made Darma; Septevany, Elvira; Adnyana, Ida Bagus Artha
JBSI: Jurnal Bahasa dan Sastra Indonesia Vol. 5 No. 02 (2025): Artikel Riset Periode November 2025
Publisher : Information Technology and Science(ITScience)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47709/jbsi.v5i02.7122

Abstract

Language interference in regional literary works is an inevitable phenomenon amidst the multilingual dynamics of its speaking communities. Balinese short stories published in the mass media provide the most concrete opportunity to observe how elements of other languages ??enter and shape the language patterns of contemporary Balinese writers. This phenomenon has direct implications for the preservation of Balinese as a regional language in the global era. This study employs a qualitative descriptive approach, utilizing primary data in the form of Balinese short stories published in newspapers. Data were collected through a listening method with note-taking techniques, analyzed using the matching and distribution method, and presented using formal and informal methods. The theoretical basis used is Applied Sociolinguistics Theory regarding language interference. The interference found originates from two language groups: internal interference from Indonesian and external interference from English. From a linguistic perspective, interference occurs at the vocabulary and phrase level. Factors triggering interference include the speaker's bilingualism, the lack of appropriate lexical equivalents in Balinese, the speaker's positive attitude towards other languages, and the influence of developments in the era and media. Interference in Balinese short stories is a logical consequence of intense language contact in the speaker's environment. This phenomenon cannot be completely eliminated, but it can be minimized by strengthening positive attitudes toward Balinese and standardizing accepted loanwords. Interference also poses a challenge to efforts to preserve Balinese amid the pressures of globalization.
Tourist Satisfaction Level of Front Office Department Staff Services at Tanadewa Resort & Spa Ni Luh Made Sri Trisna Dewi; Sutarma, I Gusti Putu; Susanto, Budi; Budiarta, I Putu
International Journal of Green Tourism Research and Applications Vol. 3 No. 2 (2021): December 2021
Publisher : Politeknik Negeri Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31940/ijogtra.v3i2.40-48

Abstract

The purpose of this study is to analyze customer satisfaction on the service of the front office department staff at Tanadewa Resort & Spa and to describe the indicators that need to be improved and maintained by the front office department staff at Tanadewa Resort & Spa. The sample used in this study were tourists who stayed at Tanadewa Resort & Spa in March - July 2021. The sampling technique used was incidental random sampling with a total sample of 50 respondents. Data were collected by questionnaires distributed to respondents, then the data obtained were processed using SPSS version 26. The analytical techniques used were servqual analysis and Importance Performance Analysis. Servqual is used to analyze the level of tourist satisfaction with services obtained which can be seen from the gap results, while Importance Performance Analysis is used to group service quality indicators into a Cartesian diagram to describe indicators that need to be improved and maintained. The results of this study indicate that customer satisfaction with the service of the front office department staff at Tanadewa Resort & Spa is still not good, because of the 15 service quality indicators there are 9 indicators with negative gap values ​​and 6 indicators having positive gap values. And there are 4 indicators whose performance must be improved and 5 indicators whose performance must be maintained by the front office department staff at Tanadewa Resort & Spa in order to increase customer satisfaction.
Implemention of Tri Hita Karana to increase room occupancy at Hilton Bali Resort Dewi, Dewa Ayu Indra; Suarja, I Ketut; Sutarma, I Gusti Putu; Widana, I Putu Krisna Arta
International Journal of Green Tourism Research and Applications Vol. 4 No. 2 (2022): December 2022
Publisher : Politeknik Negeri Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31940/ijogtra.v4i2.99-107

Abstract

This study aimed to determine the effect of implementation of Balinese cultural value named Tri Hita Karana in increasing room occupancy at Hilton Bali Resort located in Nusa Dua, Bali. Data collection technique used were by questionnaire, interview, and document study and data analysis method were mixed (quantitative and qualitative) methods, with a concurrent mixed method strategy, especially the concurrent triangulation. The results of this study indicate that Tri Hita Karana in this hotel has a 16.6% effect on increasing room occupancy. It means Tri Hita Karana has a positive and significant effect on increasing the room occupancy.