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Penanganan Lena pada Departemen Tata Graha di Hotel XYZ Wiguna, I Nyoman Candra; Seniartha, I Wayan; Sunarsa, I Wayan; Darmawijaya, I Gede
Journal of Hospitality Accommodation Management (JHAM) Vol. 4 No. 1 (2025): Journal of Hospitality Accommodation Management (JHAM)
Publisher : Program Studi Manajemen Divisi Kamar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52352/jham.v4i1.1770

Abstract

The purpose of this study was to find out how to handle linen in the Housekeeping Department at Hotel XYZ. The data analysis method used is qualitative descriptive. Data collection techniques are applied to obtain data, namely interviews, observations, and documentation studies. Interviews were conducted with executive housekeepers, and observations of the linen attendant officers were made using the observation checklist tool. The results of the study showed that 12% of the handling of linen in the housekeeping department in general was not in accordance with the standard operating procedures set. The advice that can be given is that the linen attendant is expected to supervise the laundry vendor in sorting out dirty linen, pay attention to the FIFO (First In, First Out) system, clean up torn and stained linen, and is expected to clean the linen store periodically  
Implementasi Kebijakan Green Cleaning Pada Villa Di Kawasan Wisata Kabupaten Gianyar Bali Sunarsa, I Wayan; Seniartha, I Wayan; Sekarti, Ni Ketut; Darmaputra, Putu Gede Eka
Jurnal Ekonomi Manajemen Akuntansi Keuangan Bisnis Digital Vol. 4 No. 1 (2025): JANUARI-JUNI
Publisher : Badan Penerbitan Fakultas Pertanian Universitas Ratu Samban

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58222/jemakbd.v4i1.1290

Abstract

This is a new author guidelines and article template of JIP (Jurnal Ilmiah Pariwisata ). Article should be This research aims to determine the implementation of green cleaning policies in villas in the tourist area of ​​Gianyar district Bali. This research is qualitative research with a case study approach. The number of samples is 15 villas in the tourist area of ​​Gianyar district. Data collection methods were carried out by interviews, observation and documentation. The informant is the executive housekeeper as head of the Housekeeping department. The research results show that of the 10 aspects of green cleaning that have been determined, 75.7% have been carried out and articulated well by villa entrepreneurs in the tourist area of ​​Gianyar district.
Comparative Study of Homestay Room Pricing in Munduk and Pinge Tourism Villages, Bali Wiryanata, I Gusti Ngurah Agung; Darmaputra, Putu Gde Eka; Suprastayasa, I Gusti Ngurah Agung; Sunarsa, I Wayan; Arnata, Rusdi
Journal of Hospitality Accommodation Management (JHAM) Vol. 4 No. 2 (2025): Journal of Hospitality Accommodation Management (JHAM)
Publisher : Program Studi Manajemen Divisi Kamar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52352/jham.v4i2.1872

Abstract

Homestays as the main form of accommodation in tourist villages have a strategic role in creating authentic experience for tourists while improving the welfare of the local community. In order to maximize the income and the sustainability of the business, pricing should be done in careful way taking into account all aspects such as room facilities, amenities and food and beverage served for breakfast. This study aims to compare the standard of room facilities, food and beverage standards for breakfast, and homestay pricing methods in Munduk and Pinge Tourism Villages, Bali. The research method used is a comparative study with a qualitative approach through observation, interviews, and documentation. The results of the study show that homestays in Munduk have more modern standards of facilities and breakfast with a more structured pricing method. Meanwhile, homestays in Pinge offer a local experience with simpler amenities and flexible pricing. These differences reflect different market segmentation and management approaches in each tourist village. This study recommends improving service standards, pricing transparency, and training for homestay managers to encourage sustainability and competitiveness of tourist villages.
WHOSE PARADISE? CUSTOMARY FORESTS, TOURISM, AND POWER IN BALI Darmawijaya, I Gede; Seniartha, I Wayan; Sunarsa, I wayan; Eka Darmaputra, Putu Gede; Todi Astawan, I Kadek
JURNAL KEPARIWISATAAN Vol 24 No 2 (2025): Jurnal Kepariwisataan
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat Politeknik Pariwisata Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52352/jpar.v24i2.1958

Abstract

This paper critically examines the contested relationship between customary forest management, sustainable tourism development, and inclusive leadership in Bali, Indonesia. Through a comparative case study approach, it analyzes the divergent outcomes of community-based conservation efforts. The first case focuses on the Tamblingan Lake region, where four villages (Catur Desa) strive to gain legal recognition of their customary forest (Merta Jati) against government-backed commercial interests. The second case, Tenganan Pegringsingan Village, provides a contrasting example of a successful, long-established customary forest management system integrated with cultural tourism, albeit with emerging challenges. This research uses a comparative case study approach to understand how inclusive leadership, traditional forest management, and sustainable tourism interact. The study combines qualitative data gathered from semi-structured interviews with villagers and social media content analysis. The findings emphasize that inclusive leadership is critical in resolving conflicts between local ecological knowledge, economic pressures from development, and policies imposed from above. The paper contributes to discussions on inclusive leadership, community-based natural resource management, and sustainable tourism. It also offers policy recommendations to create fairer and more environmentally responsible tourism development in culturally sensitive settings. It specifically addresses the need for legal frameworks recognizing customary rights and promoting genuine community participation in decision-making.
Evaluating Hazard Public Signs at Nusa Penida Tourist Sites for Visitor Safety Suprastayasa, I Gusti Ngurah Agung; Sunarsa, I Wayan; Darmaputra, Putu Gde Eka; Wiryanata, I Gusti Ngurah Agung; Rusdiarnata, Ketut
Jurnal Penelitian Pariwisata Vol 9 No 2 (2025): (TRJ) Tourism Research Journal
Publisher : Institut Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/trj.v9i2.293

Abstract

Public hazard signs are a critical component of tourism safety management. This research therefore aims to investigate the adequacy and effectiveness of public hazard signage at key tourist locations in Nusa Penida Island. Data are collected by questionnaire to tourists, interviews to tourists, local community and government officials and are analyzed qualitatively. The results showed that hazard signs were available in some major tourist spots, yet their number and distribution remained limited and uneven. Many signs were placed in less strategic locations such as parking areas rather than at high-risk zones, reducing their visibility and preventive function. The design and language of the signs were often text-heavy and primarily in Indonesian, with minimal use of international symbols, making them less effective for foreign visitors. Furthermore, most signs only provided general warnings without clear preventive instructions, while their physical condition in many places was poor due to lack of regular maintenance. The implications of these findings suggest the urgent need for improving the quality, placement, and maintenance of hazard signage in Nusa Penida. Collaborative efforts between local government, community, and tourism stakeholders are essential to develop standardized, multilingual, and internationally recognizable signs. Strengthening signage infrastructure will not only enhance visitor safety but also contribute to the sustainable development and positive image of Nusa Penida as a tourism destination. Keywords: hazard, Nusa Penida, public sign, safety and security
Mencari Keselarasan: Menyingkirkan Dikotomi Work-Life Balance Darmawijaya, I Gede; Darmaputra, Putu Gede Eka; Sunarsa, I Wayan
Journal of Hospitality Accommodation Management (JHAM) Vol. 3 No. 1 (2024): Journal of Hospitality Accommodation Management (JHAM)
Publisher : Program Studi Manajemen Divisi Kamar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52352/jham.v3i1.1274

Abstract

This research aims to provide a different perspective on the dichotomy of work and life, which in many work-related studies is considered as suffering that needs to be balanced with non-working life or time. This qualitative research employs content analysis using secondary data sources from journal articles or other publications by experts, researchers, and spiritual practitioners. The findings of this study indicate that researchers use the work-life balance variable as a cause of job satisfaction. In contrast, experts and spiritual practitioners agree that there is only life, and life is where work is life itself. Researchers tend to view happiness as coming from external factors, always associated with compensation, job satisfaction, work environment, and other external stimuli. On the other hand, experts and spiritual practitioners believe, based on their experiences, that happiness is an internal creation, not influenced by external factors because true happiness is an inner experience. Therefore, it is recommended that further research focuses on effective practices of self-understanding leading to the awareness that happiness is not sought but found within.
Strategi Promosi Melalui Media Sosial Instagram Di Langgeng Florist Bali Wardani, Ni Made Rima Sri Darma; Sunarsa, I Wayan; Seniartha, I Wayan
Journal of Hospitality Accommodation Management (JHAM) Vol. 3 No. 2 (2024): Journal of Hospitality Accommodation Management (JHAM)
Publisher : Program Studi Manajemen Divisi Kamar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52352/jham.v3i2.1493

Abstract

Langgeng Florist Bali is one of the flower businesses in the Jimbaran area which was established in 2013 and has experienced very fast development. This development is supported by promotional strategies carried out on Instagram social media to introduce the products or services they have. The aim of this research is to determine the promotional strategy for Langgeng Florist Bali which is carried out through Instagram social media. Data collection techniques were carried out using interview and documentation methods. The data obtained was then analyzed using the SWOT analysis technique by combining internal and external factors. The research results show that the Instagram social media strategy implemented is as follows: (1) participating in events or exhibitions and posting these moments via Instagram stories. (2) working with influencers or popular accounts to collaborate to create interesting content about flowers, (3) creating interesting and creative visual content by utilizing Instagram features such as reels, guides, or shopping (4) carrying out product and service diversification strategies services such as wedding decorations, (5) identifying market segments and determining the market segments that best suit Langgeng Florist Bali's products and services.
Marketing Strategy via Facebook and Instagram to Achieve Brand Awareness at Movenpick Resort & Spa Jimbaran Bali Sekar, Ni Wayan; Sunarsa, I Wayan; Putra, Putu Gede Eka Darma
Indonesian Journal of Interdisciplinary Research in Science and Technology Vol. 2 No. 10 (2024): October 2024
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/marcopolo.v2i10.11255

Abstract

The aim of this research is to formulate a social media strategy using the Insights feature, the REAN model and the 10 C Digital Marketing Theory at Movenpick Resort & Spa Jimbaran Bali. Experiments were carried out on content uploaded to Facebook and Instagram. The results of the analysis are strategies prepared with indicators in the REAN model which are focused on managing social media Facebook and Instagram and the 10 C Theory is used as a basis for managing content from social media. The results of the strategy formulation are activities that can be carried out to improve social media management so that it is more optimal and achieves high reach and engagement values, as well as improving content content to achieve indicators in the 10C theory and achieve brand awareness of social media users.
Implementation of SOP in Handling Guest Luggage Arriving at the RC Bali Hotel Giri , I Kadek Pradeyobi Ariana Surya; Seniartha, I Wayan; Sunarsa, I Wayan
Indonesian Journal of Interdisciplinary Research in Science and Technology Vol. 2 No. 10 (2024): October 2024
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/marcopolo.v2i10.11262

Abstract

The purpose of this study was to determine the implementation of handling guest luggage arriving at The Ritz-Carlton Bali Hotel. The research method used is descriptive qualitative, namely where this data analysis technique compiles data obtained through interviews with the Guest Service Supervisor and also observations of bellman employees. Other data that supports the Final Project comes from literature, journal references, books, and articles about the front office department, especially in the bellman section. From the results of the study, it can be seen that there is still performance that needs to be considered in handling guest luggage arriving at The Ritz-Carlton Bali Hotel. The suggestion that can be given is that the Guest Service Supervisor should always monitor his subordinates to carry out the SOP that has been applied to the bellman section
Transformasi Desa Wisata Berkelanjutan: Penguatan Ekosistem Pariwisata Desa Tajen Melalui Tata Kelola Terpadu Darmawijaya, I Gede; Indrayani, I Gusti Ayu Putu Wita; Priliani, Ni Luh Dita; Adi, Ida Ayu Sri Puspa; Seniartha, I Wayan; Sunarsa, I Wayan; Pitanatri, Made Uttari
Jurnal Pengabdian Kepada Masyarakat Makardhi Vol. 5 No. 2 (2025): Jurnal Pengabdian Kepada Masyarakat MAKARDHI
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat Politeknik Pariwisata Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52352/makardhi.v5i2.2106

Abstract

Tajen Village has significant potential as a tourism village but faces several challenges in managing homestays, tourist attractions, environmental cleanliness, as well as marketing and tourism management coordination. This community service program aims to enhance homestay service standards through inventory and facility evaluation, optimize digital marketing to improve visibility, and develop comprehensive documentation of tourist attractions to make them more informative and appealing. Additionally, the program focuses on improving waste management systems through community education and the implementation of circular economy concepts. The village-owned enterprise (BUMDes) is encouraged to become the central hub for tourism coordination, managing reservations and marketing more effectively. The methods used include training, mentoring, and data-driven strategy implementation. This program is expected to enhance the competitiveness of Tajen Village as a sustainable tourism destination, strengthen the local economy, and improve community well-being