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Understanding Flight Attendant Motivation Through Maslow's Hierarchy Theory I Wayan Sunarsa; I Wayan Seniartha; Ni Ketut Sekarti; Ni Ketut Iswarini; Putu Gede Eka Darmaputra
Journal of Innovative and Creativity Vol. 5 No. 2 (2025)
Publisher : Fakultas Ilmu Pendidikan Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/joecy.v5i2.2036

Abstract

This study aims to understand the work motivation of flight attendants at Hotel X through the application of Maslow's Hierarchy of Needs Theory. Maslow's theory offers an effective framework for identifying and analyzing the various levels of needs that influence employee motivation, particularly in the context of housekeeping work. The methodology used was a qualitative approach with in-depth interviews with flight attendant employees. The results showed that the flight attendants' basic needs, such as salary and security, were generally met, although there were aspects that needed improvement, such as the maintenance of work equipment. Good social relationships and recognition of employee contributions significantly increased their sense of self-worth and motivation. Employees also showed high career aspirations and a desire for further development. Recommendations for Hotel X include improving the efficiency of work equipment replacement, strengthening safety and health, conducting team-building activities, implementing a reward program, providing career training, and regularly evaluating programs to improve employee motivation and well-being.
Understanding Room Attendant Motivation Through Maslow's Hierarchy Theory I Wayan Sunarsa; I Wayan Seniartha; Ni Ketut Sekarti; Ni Ketut Iswarini; Putu Gede Eka Darmaputra
Journal of Innovative and Creativity Vol. 5 No. 2 (2025)
Publisher : Fakultas Ilmu Pendidikan Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/joecy.v5i2.2949

Abstract

Penelitian ini bertujuan untuk memahami motivasi kerja pramugraha di Hotel X melalui penerapan Teori Hierarki Kebutuhan Maslow. Teori Maslow menawarkan kerangka kerja yang efektif untuk mengidentifikasi dan menganalisis berbagai tingkatan kebutuhan yang memengaruhi motivasi karyawan, khususnya dalam konteks pekerjaan housekeeping. Metodologi yang digunakan adalah pendekatan kualitatif dengan wawancara mendalam terhadap karyawan pramugraha. Hasil penelitian menunjukkan bahwa kebutuhan dasar pramugraha, seperti gaji dan rasa aman, umumnya terpenuhi, meskipun ada aspek yang perlu ditingkatkan, seperti pemeliharaan alat kerja. Hubungan sosial yang baik dan pengakuan terhadap kontribusi karyawan secara signifikan meningkatkan rasa harga diri dan motivasi mereka. Karyawan juga menunjukkan aspirasi karir yang tinggi dan keinginan untuk berkembang lebih jauh. Saran yang dapat diberikan terhadap Hotel X adalah perlu meningkatkan efisiensi penggantian alat kerja, memperkuat keamanan dan kesehatan, mengadakan kegiatan team-building, menerapkan program penghargaan, menyediakan pelatihan karir, serta rutin mengevaluasi program untuk meningkatkan motivasi dan kesejahteraan karyawan.
Implimentasi Pedoman Keberlajutan Destinasi Pura Puseh Desa Batuan Kabupaten Gianyar, Bali I Gusti Ngurah Agung Wiryanata; I Wayan Sunarsa; Christina Susanti
Journal of Tourism and Hospitality Analysis (JoTHA) Vol. 2 No. 1 (2025): Journal of Tourism and Hospitality Analysis
Publisher : HeadWay Research & Developemnt

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This research wants to know the implementation of the sustainability guidelines for the Puseh Batuan Temple destination, Gianyar Regency. The analysis technique used is descriptive qualitative with stages of qualitative data analysis, namely data reduction, data presentation and drawing conclusions. The research results show that the destination has carried out sustainability according to the sustainability guidelines of the Minister of Tourism Regulation. The Puseh Temple destination carries out sustainable management, by having a clear organizational structure, management involving the government and the community. Stakeholder engagement to manage stress and change. Social and economic sustainability by providing local economic benefits, and social welfare and impact. The Puseh Batuan Temple destination opens up employment opportunities for local residents. This has an impact on people's social life. Cultural sustainability by making rules for tourists to maintain culture, preserving cultural heritage and making rules for visitors to wear traditional Balinese clothing. Environmental sustainability by conserving natural heritage, managing resources and managing waste and emissions. Natural heritage conservation and resource management are carried out by creating a parking lot with a beautiful garden. Waste and emissions management by placing trash bins according to the type of waste.