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All Journal JDM (Jurnal Dinamika Manajemen) JOIV : International Journal on Informatics Visualization Asia-Pacific Management and Business Application Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan Jurnal Mantik Jurnal Ekonomi Manajemen Sistem Informasi Jurnal Ilmiah Edunomika (JIE) Jurnal Manajemen Universitas Bung Hatta AMAR (Andalas Management Review) International Journal of Electronics and Communications Systems Jurnal Kaharati The South East Asian Journal of Management Paradoks : Jurnal Ilmu Ekonomi Jurnal Informatika Ekonomi Bisnis Jurnal Riset Multidisiplin dan Inovasi Teknologi Jurnal Research Ilmu Pertanian
Hafiz Rahman, Hafiz
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Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Languange, Linguistic, Communication & Media Public Health Social Sciences

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A Structured Communication Protocol for Evidence-Grounded Human-GenAI Knowledge Exchange in SME Operational Contexts Arief, Ikhwan; Hasan, Alizar; Putri, Nilda Tri; Rahman, Hafiz
International Journal of Electronics and Communications Systems Vol. 6 No. 1 (2026): International Journal of Electronics and Communications System
Publisher : Universitas Islam Negeri Raden Intan Lampung, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24042/ijecs.v6i1.30378

Abstract

This structured review synthesizes evidence from 2021–2025 regarding Generative AI (GenAI) capabilities in SMEs, workplace and vocational learning, the Four-Component Instructional Design (4C/ID) model, and human-AI interdependence to formulate requirements for accountable communication protocols. A Scopus search using four keywords yielded 1,343 records; after screening 681 unique records from the review period, 55 were retained for theory-guided synthesis. The coding process consolidated 12 preliminary requirements into nine, each specifying the information, verification steps, or authorization conditions necessary for an accountable exchange, alongside observable compliance criteria. These requirements were mapped onto four layers derived from the 4C/ID model (whole-task communication, knowledge-encoding schemas, procedural protocols, and verification protocols) and a five-step sequence ranging from operational problem encoding to implementation authorization. The synthesis indicates that verification must rely on the quality of evidence and calibrated interdependence, rather than trust or response fluency, and that accountability necessitates a designated human decision-maker. As the protocol has not yet been tested with users or exchange records, its effectiveness remains to be determined
Co-Authors Adilla, Maharani Adrianto, Fajri Afifah Alizar Hasan Amalia, Sofi annisa rahman Defri Rahman Donard Games Elfindri Elfindri, Elfindri ERI BESRA, ERI Fahmy, Rahmi Harif Amali Rivai Hasnah Henmaidi Henmaidi, Henmaidi Honesty Sinurat Ikhwan Arief Lasti Yossi Hastini Matondang, Rizki Ma’ruf Melinda Noer Nilda Tri Putri Nofrianti Nofrianti Nurhayati Nurhayati Oejoen, Genggam Arsuma Putri Uyun, Azane Rahayu Quientania, Femy Rina Febrinova, Rina Salim, Brendan Nicholas Siswowiyanto, Hanjaya Putra Suwatri, Meriska Vera Pujani Yoerdan, Gebrilla