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All Journal JAM : Jurnal Aplikasi Manajemen PROFIT : Jurnal Administrasi Bisnis Jurnal Manajemen Teori dan Terapan Asia-Pacific Management and Business Application Buletin Ilmiah Nagari Membangun Business Management Analysis Journal (BMAJ) Jurnal Ilmiah Edunomika (JIE) Abdimas: Jurnal Pengabdian Masyarakat Universitas Merdeka Malang JBMR: Journal of Business and Management Review Jurnal Pengabdian kepada Masyarakat Nusantara Jurnal Pengabdian Masyarakat Asia Journal of Interdisciplinary Socio-Economic and Community Study Jurnal Manajemen Pemasaran dan Perilaku Konsumen Jurnal Kewirausahaan dan Inovasi Sharia Economic and Management Business Journal (SEMBJ) Jurnal Pendidikan Progresif Jurnal Ilmiah Administrasi Publik
Ana Sofia Aryati
Faculty Of Economics And Business, Brawijaya University, Indonesia
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Nursing Public Health Social Sciences Veterinary Other

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Examining Entrepreneurial Leadership on Tourism Performance: Mediating Role Entrepreneurial Orientation and Moderating Government Support Armanu, Armanu; Aryati, Ana Sofia; Makhmut, Khalilah Daud Isaac; Mail, Gibriel Badjie
Jurnal Aplikasi Manajemen Vol. 22 No. 4 (2024)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2024.022.04.18

Abstract

Tourism is one of the largest industries that create jobs and grow the community's economy. Facing increasingly fierce competition, improving business performance is one way that tourism industry players can do. Entrepreneurial leadership behavior, with a combination of flexibility, the ability to increase creativity, and the ability to deal with vulnerable market situations to maintain an organization’s competitive advantage, is one of the essential factors that determine the level of business performance of a company. This study analyzed a sample of 215 individual tourist attraction leaders in East Java Province using SEM-PLS. The results showed that entrepreneurial leadership affects tourism business performance, and entrepreneurial orientation shows the same. Entrepreneurial Orientation can also act as a mediating variable in this study, but Government Support offers results that do not moderate the effect of entrepreneurial leadership on tourism business performance. This research can be the basis for further study and be a concern for business people in increasing Entrepreneurial Leadership to improve their business.
Looking Pro-Environmental behaviors From Government Employees in Indonesia: The Role of Green Work Climate as a Mediating Variable Aryati, Ana Sofia
Journal of Business and Management Review Vol. 6 No. 1 (2025): (Issue-January)
Publisher : Profesional Muda Cendekia Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47153/jbmr.v6i1.944

Abstract

Research Aims: This study aims to analyse the effect of ethical leadership (EL) on pro-enviromental behaviour (PEB). In addition, this study also examines the mediating role of organisational commitment and green work climate (GWC) in determining this relationship. This research was conducted on permanent employees in Batu City Government Design/methodology/approach: The collected data were analysed using PLS analysis. EL positively and significantly influences PEB. In addition, organisational commitment plays a role in mediating the relationship between EL and PEB. Similarly, the analysis shows that GWC mediates the relationship between EL and PEB. This study is novel in that it analyses public service workers, whereas previous studies have focused on manufacturing companies or other institutions. Research Findings/Contribution: Leaders who have ethical values are likely to optimise employees to adopt PEB. Institutions should focus on maintaining organisational commitment and a GWC that supports sustainability so that it can be key in facilitating the influence of EL on PEB.
Marketing training at the arts padepokan in order to develop an arts educational tourism destination Wuryan Andayani; Diyah Sukanti Cahyaningsih; Ana Sofia Aryati; Retna Safriliana; Prihat Assih; Anorti Ika Wijaya; Purweni Widhianingrum; Silvi Asna Prestianawati
Abdimas: Jurnal Pengabdian Masyarakat Universitas Merdeka Malang Vol. 9 No. 1 (2024): February 2024
Publisher : University of Merdeka Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26905/abdimas.v9i1.11787

Abstract

The community service team conducted a mentoring program at the Asmoro Bangun Mask Arts Center in the Pakisaji District of Malang City, focusing on marketing management. The Arts Center as a tourist destination will be more widely known and capable of increasing the number of visits if its marketing is handled properly. This marketing mentoring emphasizes the completeness of a tourist destination, including the existence of promotional media that contains important and interesting information about this destination. In order to reach the target market, this mentoring begins with a study of the problems faced by the art center related to marketing. Market surveys are then conducted to map potential markets. From the results of these surveys, brochures are prepared as promotional media. In addition, the servants also provide insights and mentoring so that the group managing the art center has the skills to promote through social media using promotional materials directed by the servant team. In terms of products, namely facilities, and activities, the servants provide input on the arrangement of activities that can attract tourists from their arrival to their departure from this art center. This service is carried out within one semester, and its impact is measured by gathering responses from schools that have received brochures and proposals through the schools' official email. The results show that 40% of the schools that received emails responded positively and showed a significant interest in visiting this art center.
Pengaruh Kompensasi Dan Work-Life Balance Terhadap Perilaku Etis Pegawai Maulana, Rifky Ahmad; Aryati, Ana Sofia
Jurnal Kewirausahaan dan Inovasi Vol. 3 No. 3 (2024)
Publisher : Fakultas Ekonomi dan Bisnis Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/jki.2024.03.3.20

Abstract

Civil servants (Pegawai Negeri Sipil or PNS) are required to adhere to the code of ethics and exhibit ethical behavior to maintain public trust in the institution. However, some PNS, including those in the Ministry of Finance, engage in unethical behavior. Performance data for the year 2023 indicates a decline in the Integrity Assessment Index from 87.86 in 2021 to 82.69 in 2022, posing a threat to public confidence in the institution. Despite the presence of high compensation, this situation still demands serious attention. This study aims to assess the influence of compensation and work-life balance on the ethical behavior of employees at the Regional Office of the Directorate General of Taxes for East Java III. Involving 108 respondents from a population of 146 employees, this research employs an explanatory research method with a quantitative approach. The analysis results demonstrate that compensation has a significant positive partial effect on employee behavior, while work-life balance does not have a significant partial impact on their ethical behavior. These findings highlight the importance of providing adequate compensation as an incentive to motivate ethical behavior among civil servants. Although work-life balance is also important, this study indicates that in this context, its influence is not significant on ethical behavior. Therefore, the government and relevant agencies should consider strategies to enhance employee compensation to uphold integrity and ethics in public service. This will help restore public trust in government institutions.   Abstrak Pegawai Negeri Sipil (PNS) harus mematuhi kode etik dan bersikap etis untuk menjaga kepercayaan masyarakat terhadap institusi. Namun, beberapa PNS, termasuk di Kementerian Keuangan, terlibat dalam perilaku tidak etis. Data kinerja tahun 2023 menunjukkan penurunan Indeks Penilaian Integritas dari 87,86 (2021) menjadi 82,69 (2022), yang mengancam kepercayaan masyarakat pada institusi tersebut. Meskipun ada kompensasi yang tinggi, situasi ini tetap memerlukan perhatian serius. Penelitian ini bertujuan untuk menilai pengaruh kompensasi dan work-life balance terhadap perilaku etis pegawai di Kantor Wilayah Direktorat Jenderal Pajak Jawa Timur III. Dengan melibatkan 108 responden dari populasi sebanyak 146 pegawai, penelitian ini menggunakan metode explanatory research dengan pendekatan kuantitatif. Hasil analisis menunjukkan bahwa kompensasi berpengaruh positif signifikan secara parsial terhadap perilaku pegawai, sedangkan work-life balance tidak memiliki pengaruh signifikan secara parsial terhadap perilaku etis mereka. Hasil ini menyoroti pentingnya pemberian kompensasi yang memadai sebagai insentif untuk memotivasi perilaku etis di kalangan PNS. Meskipun work-life balance juga penting, penelitian ini menunjukkan bahwa dalam konteks ini, pengaruhnya tidak signifikan terhadap perilaku etis. Oleh karena itu, pemerintah dan instansi terkait harus mempertimbangkan strategi untuk meningkatkan kompensasi pegawai guna menjaga integritas dan etika dalam layanan publik. Hal ini akan membantu memulihkan kepercayaan masyarakat pada lembaga pemerintahan.
Pengaruh Employee Relations Dan Motivasi Kerja Terhadap Kinerja Karyawan, Dengan Kepuasan Kerja Sebagai Variabel Mediasi Harahap, Isna Damayanti; Aryati, Ana Sofia
Jurnal Kewirausahaan dan Inovasi Vol. 3 No. 4 (2024)
Publisher : Fakultas Ekonomi dan Bisnis Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/jki.2024.03.4.17

Abstract

This research aims to determine, analyze, and explain in the influesnce of employee relations and work motivation on employee performance with job satisfaction as a mediating variable at PT. Bank Rakyat Indonesia Tbk., Regional Official Malang. This study is an explanatory research with a quantitative approach to test the relationships between variables. The research used a saturated sample of 105 employees from PT. Bank Rakyat Infonesia Tbk., Regional Official Malang. Data analysis in this study used structural equation modeling (SEM) with PLS 3.0 as the analysis tool. Data collection method employed a questionnaire measured on a likert scale. The results show that : Employee relations do not significantly influence employee performance, there is a significant positive influence of work motivation on employee performance, there is a significant positive influence of employee relations on job satisfaction, work motivation does not significantly influence job satisfaction, there is a significant positive influence of job satisfaction on employee performance, job satisfaction plays a perfect mediating role in the influence of employee relations on employee performance, job satisfaction does not  play a mediating role in the influence of work motivation on employee performance.   Abstrak Penelitian ini bertujuan untuk mengetahui, menganalisis, dan menjelaskan pengaruh employee relations dan motivasi kerja terhadap kinerja karyawan dengan kepuasan kerja sebagai variabel mediasi pada karyawan PT. Bank Rakyat Indonesia Tbk., Regional Office Malang. Penelitian ini merupakan penelitian explanatory research dengan pendekatan kuantitatif untuk menguji antar variabel. Penelitian ini menggunakan sampel jenuh yaitu sebanyak 105 karyawan PT. Bank Rakyat Indonesia Tbk., Regional Office Malang. Teknik analisis data dalam penelitian ini menggunakan Structural Equation Modelling (SEM) dengan PLS 3.0 sebagai alat analisisnya. Metode pengumpulan data menggunakan kuesioner yang diukur dengan skala likert. Hasil menunjukkan bahwa: Employee relations tidak berpengaruh terhadap kinerja karyawan, terdapat pengaruh positif signifikan motivasi kerja terhadap kinerja karyawan, terdapat pengaruh positif signifikan employee relations terhadap kepuasan kerja, motivasi Kerja tidak berpengaruh terhadap kepuasan kerja, terdapat pengaruh positif dan signifikan kepuasan kerja terhadap kinerja karyawan. Kepuasan kerja memiliki peran mediasi sempurna dalam pengaruh employee relations terhadap kinerja karyawan, kepuasan kerja tidak berperan sebagia mediasi dalam pengaruh motivasi kerja terhadap kinerja karyawan.
The Influence of Work Environment, Work Discipline, and Work Stress on Employee Performance Rahakbauw, Nindi Graciosa; Aryati, Ana Sofia
Jurnal Kewirausahaan dan Inovasi Vol. 4 No. 1 (2025)
Publisher : Fakultas Ekonomi dan Bisnis Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Purpose – This study aims to examine the effects of work environment, work discipline, and work stress on employee performance at PT Waleta Asia Jaya Salatiga. Design/Methodology/Approach – This study employs a quantitative explanatory research design to investigate the relationships among the research variables through hypothesis testing. Data were collected using a Likert-scale questionnaire distributed to 176 employees selected through purposive sampling. The data were analyzed using multiple linear regression with SPSS version 29 to determine the direct effects of work environment, work discipline, and work stress on employee performance. Findings – The results indicate that work environment and work discipline have positive and significant effects on employee performance, whereas work stress has a negative and significant effect. The model explains 62.2% of the variance in employee performance (Adjusted R² = 0.622), indicating that these three factors substantially contribute to performance, while the remaining 37.8% is explained by other variables outside the research model. These findings suggest that organizations can improve employee performance by fostering a supportive work environment, strengthening work discipline, and implementing effective stress management practices.   Originality/Value This research is original in integrating work environment, work discipline, and work stress into a single empirical model within the same organizational setting. The findings provide practical value by offering evidence-based recommendations for managers to optimize workplace conditions and reduce stress to improve employee performance.
Strengthening OCB Through Culture and Commitment: A Quantitative Analysis Sibarani, Albertson; Aryati, Ana Sofia
Jurnal Kewirausahaan dan Inovasi Vol. 4 No. 2 (2025)
Publisher : Fakultas Ekonomi dan Bisnis Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Purpose – This study aims to examine the effects of organizational culture and organizational commitment on organizational citizenship behavior (OCB) among employees of PT Bank Rakyat Indonesia Tbk Malang Regional Office. Design/Methodology/Approach – This study employs an explanatory quantitative research design. The population consisted of employees who had worked for more than one year at PT Bank Rakyat Indonesia Tbk Malang Regional Office, with 70 employees selected using a saturated sampling technique. Primary data were collected through questionnaires measured using a five-point Likert scale. The data were analyzed using multiple linear regression with SPSS version 29 to examine the relationships between organizational culture, organizational commitment, and OCB. Findings – The results indicate that organizational culture and organizational commitment have positive and significant effects on employees’ organizational citizenship behavior. These findings suggest that a strong organizational culture and high employee commitment encourage employees to demonstrate voluntary behaviors beyond their formal responsibilities, contributing to improved organizational effectiveness. Originality/Value This research is original in simultaneously examining organizational culture and organizational commitment as predictors of OCB within a regional banking office context. The findings provide practical value by offering managerial insights to foster a supportive work culture that enhances employee contribution and organizational effectiveness.
An Integrated Model of Shared Leadership on Entrepreneurial Team Performance : Evidence From Indonesia Andika; Radityo Putro Handrito; Ana Sofia Aryati
APMBA (Asia Pacific Management and Business Application) Vol. 14 No. 1 (2025)
Publisher : Department of Management, Faculty of Economics and Business, Brawijaya University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.apmba.2025.014.01.4

Abstract

Building an entrepreneurial enterprise with a team is a dynamic process and requires effective teamwork. Thus, The idea of shared leadership as a team leadership approach is crucial. Based on social exchange theory, Through knowledge sharing as a moderator and team trust and creativity as a mediator, we examine how shared leadership might enhance team performance.  To test our hypotheses, data were collected from 71 entrepreneurial teams (306 members and 73 supervisors) through combined online and offline surveys. Aggregated at the team level, Smart PLS 3.0 was used to analyze the data and evaluate the suggested model. Findings reveal that team performance is greatly improved by shared leadership, with trust and creativity partially mediating this effect. Contrary to expectations, knowledge sharing did not moderate the relationship This study advances the literature by introducing team creativity as a previously underexplored mediating mechanism in the link between team performance and shared leadership. Moreover, the use of dyadic data from both leaders and team members strengthens the methodological rigor by mitigating common method bias and enhancing the robustness of the findings. The findings highlight the critical role of building trust and encouraging creativity in boosting team effectiveness, providing meaningful insights for improving entrepreneurship programs in Indonesia and promoting long-term success.
Stress Management Workshop for Maternal and Child Health Services Aryati, Ana Sofia
Jurnal Pengabdian Masyarakat Vol. 5 No. 1 (2024): Jurnal Pengabdian Masyarakat
Publisher : Institut Teknologi dan Bisnis Asia Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32815/jpm.v5i1.1412

Abstract

Purpose: This study addresses work stress as a significant psychosocial issue in maternal and child health services within hospitals. It investigates the necessity of stress management improvements for enhancing employee well-being and reducing negative work behaviours such as absenteeism and turnover. Method: The research was conducted through a Stress Management Workshop at X Maternity and Children's Hospital (RSIA) in Malang City. The methodology included interactive sessions on recognizing stress, understanding its impacts, problem-solving in stressful situations, and practicing relaxation techniques. Practical Applications: The findings highlight the practical application of stress management strategies in real-world healthcare settings. Implementing these strategies can lead to better self-development, improved employee well-being, and more positive work behaviours, benefiting both the employees and the hospital's operational efficiency. Conclusion: The study concludes that stress management is crucial for maternal and child health service employees. The workshop successfully increased awareness and understanding of stress management, contributing to better self-development and positive work behaviours, thereby addressing the identified psychosocial problem.
Evaluation of Business Strategy Using The Servo Analysis Method Ebenezer, Alfred; Aryati, Ana Sofia
Jurnal Kewirausahaan dan Inovasi Vol. 4 No. 3 (2025)
Publisher : Fakultas Ekonomi dan Bisnis Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/jki.2025.04.3.03

Abstract

Purpose – This study aims to evaluate the strategic condition of PT GMF AeroAsia by analyzing its business strategy, business environment, resource utilization, organizational value management, and organizational practices to identify factors supporting the development of the aviation industry in Indonesia. Design/Methodology/Approach – This study employs a qualitative approach. Data were collected through interviews with relevant informants, analysis of the company’s annual reports, and public expose documents published through the Indonesia Stock Exchange website as part of the company’s accountability to shareholders. The analysis focuses on the relationships among strategy, environment, resources, values, and organization in determining the company’s strategic position. Findings – The results indicate that strategy, environment, and resources are mutually influential elements within PT GMF AeroAsia’s business system. Organizational value is identified as the element with the weakest influence and is more affected by other strategic elements. Meanwhile, organization plays a relatively influential role, although its impact is lower compared with strategy, environment, and resources. These findings highlight the importance of aligning strategic decisions, resource management, and organizational capabilities to strengthen business development in the aviation sector. Originality/Value: This study offers originality by examining PT GMF AeroAsia through an integrated assessment of strategy, environment, resources, value management, and organizational dynamics. This is an approach rarely applied holistically in existing aviation studies. Using data from interviews, annual reports, and public exposure sessions, this study provides an empirical analysis grounded in internal company interactions. These findings provide valuable guidance for practitioners and researchers seeking to improve strategic performance in the Indonesian aviation maintenance industry.
Co-Authors Abidah, Zatu Shani Anabelle, Maureen ANDIKA Anorti Ika Wijaya Armanu Armanu, Armanu Asri Endang Kuswandari Darmawan, Adam Achmad Desi Tri Kurniawati Diyah Sukanti Cahyaningsih Ebenezer, Alfred Fasieh , Muhammad Islam Fajrul Fasieh, Muhammad Fajrul Islam Feralda, Aulia A`yunina Harahap, Isna Damayanti Hasim, Daffa Ramadhana Himmiyatul Amanah Jiwa Juwita Mail, Gibriel Badjie Makhmut, Khalilah Daud Isaac Marselia, Elsa Adela Maulana, Rifky Ahmad Maulinda, Liestya Dwi Mita Aprillia Muzayyin, Aliff Nabila Ardine Rihadatul Aisy Ndraha, Julius Ardianto Victorius Pangestu, Ghani Satrio Prahastyorini, Wiwing Galuhsiwi Prihat Assih Purba Tambak, Anastasya Gloria Eure Eka Purweni Widhianingrum Radityo Putro Handrito Rahakbauw, Nindi Graciosa Retna Safriliana Rofiaty Sibarani, Albertson Silvi Asna Prestianawati Wuryan Andayani