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All Journal JURNAL PENDIDIKAN TAMBUSAI Journal On Teacher Education (Jote) JESS (Journal of Education on Social Science) YASIN: Jurnal Pendidikan dan Sosial Budaya TOFEDU: The Future of Education Journal Jurnal Al Kahfi : Jurnal Pendidikan Agama Islam Jurnal Pengabdian Masyarakat dan Riset Pendidikan Jurnal Public Administration, Business, and Rural Development Planning
Sinta Westika Putri
Universitas Negeri Padang
Religion Humanities Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Social Sciences Other

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Persepsi Mahasiswa Terhadap Pelayanan Bagian Administrasi Akademik STIA LPPN Padang Daniel Jusari; Syamsu J; Siti Mutia Kosassy; Sinta Westika Putri; Siti Osa Kosassy
Journal on Teacher Education Vol. 4 No. 3 (2023): Journal on Teacher Education
Publisher : Universitas Pahlawan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jote.v4i3.12424

Abstract

Tujuan dari Penelitian ini adalah untuk mengetahu persepsi mahasiswa STIA LPPN Padang terhadap pelayanan akademik dan kemahasiswaan di STIA LPPN Padang yang diukur dari asepek berwujud (tangible), keandalan (reliability), daya tanggap (responsivenese), kepastian (assurance), dan empati (emphaty) yang berguna sebagai pedoman peningkataan kualitas pelayanan akademik dan kemahasiswaan STIA LPPN Padang. Penelitian ini mengggunakan pendekatan deskriptif kuantitatif. Penelitian ini dilakukan dengan menyebarkan angket menggunakan google form. Sampel penelitian yakni sebanyak 82 orang mahasiswa angkatan 2019, 2020, 2021 dan 2022. Hasil dari penelitian ini menjukan bahwa pelayanan administasi kemahasiswaan STIA LPPN pada kategori baik yakni dengan presentase 83,52%.
IMPLEMENTASI PRINSIP GOOD AMIL GOVERNANCE DI BADAN AMIL ZAKAT NASIONAL (BAZNAS) KOTA PAYAKUMBUH Nasrizal -; Sinta Westika Putri; Eva Suryany; F. Yasmeardi; Maiyulnita -
Jurnal Public Administration, Business and Rural Develoment Planning Vol 4 No 2 (2022): Jurnal Public Administration, Business and Rural Development Planning
Publisher : Jurnal Public Administration, Business and Rural Development Planning

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Abstract

The application of the principles of Good Amil Governance (GAG) is expected to reduce the problems faced by Badan Amil Zakat (BAZ), increase public trust, raise Zakat, Infak and Sadaqah (ZIS) funds more optimally, and target distribution is more precise and meaning for those who deserve it. This study aims to describe and analyze the implementation of the principles of Good Amil Governance in BAZNAS Payakumbuh. Using a qualitative descriptive research method by collecting data and information from interviews and documentation, which is then analyzed using interactive methods. The results of the study show that overall all the instruments from the principles of Good Amil Governance (GAG) have been applied in a good category at BAZNAS Payakumbuh. However, in the implementation of each instrument of the Principles of Good Amil Governance (GAG) there are still complex obstacles that must be faced by BAZNAS Payakumbuh City.
PENGARUH KOMUNIKASI INTERPERSONAL TERHADAP KUALITAS PELAYANAN PERPUSTAKAAN DI SMAN 1 SIJUNJUNG Gusni Marlina; Marzalisman Marzalisman; Sinta Westika Putri
Jurnal Public Administration, Business and Rural Develoment Planning Vol 3 No 1 (2021): Jurnal Public Administration, Business and Rural Development Planning
Publisher : Jurnal Public Administration, Business and Rural Development Planning

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Abstract

The objectives of the research carried out were 1. To determine the level of Interpersonal Communication at the Library of SMAN 1 Sijunjung 2. To determine the level of service quality for the library at SMAN 1 Sijunjung 3. To determine the effect of interpersonal communication on the quality of library services at SMAN 1 Sijunjung.The method used in this research is quantitative by using the survey method. Data collection techniques in this research are literature study, questionnaire questionnaire method and observation. The number of samples in this study were 60 students of class XII. The results of the study provide the following conclusions: 1 Level of Interpersonal Communication in the Library of SMAN 1 Sijunjung measured by the number of 17 items of questions to produce the accumulated average score s ebesar 363 with attainment percentage of TCR reached 71.27 so the interpersonal communication in the library SMAN 1 Sijunjung enough good . 2. The level of quality of service in the library SMAN 1 Sijunjung measured with 18 items of questions to produce the accumulated average score s ebesar 3702 with the achievement of the percentage of TCR reached 64.94%. So the quality of service in the library of SMAN 1 Sijunjung is not good. 3. Through regression test. Y = a + b XY = 11.089 + 0.748 (Interpersonal Communication) The constant value of the research results (a) is 11.089, this shows that the research results on Service Quality are purely without being influenced by independent variables of 10,587. The regression value (b) of 0.748 indicates a positive influence generated by Interpersonal Communication, meaning that if Interpersonal Communication (X) is increased by 1 point, it will have an influence on Service Quality of 0.748. From the results of the determination coefficient test through SPSS 21.00, the value of the determinant coefficient ( R - Square) of Interpersonal Communication (X) is 0.662 or 65.4%. Thus the variations in the increase and decrease in Service Quality (Y) can be explained by the Interpersonal Communication variable of 65.4%, while the remaining 34.6% Service Quality is influenced by other factors not included in the variables studied. Based on the hypothesis test (t test), the t value is 12,376, while the t table is 2.00. Thus t count> t table, so that (Ho) is rejected and (Ha) is accepted, meaning that there is an influence between Interpersonal Communication and Service Quality.
PERAN WALI NAGARI DALAM MENANGGULAGI KEMISKINAN SAAT MASA PANDEMI COVID_19 DI NAGARI KUNANGAN PARIK RANTANG KABUPATEN SIJUNJUNG Mulia Aji; Dian Rizke; Sinta Westika Putri
Jurnal Public Administration, Business and Rural Develoment Planning Vol 5 No 1 (2023): Jurnal Public Administration, Business and Rural Development Planning
Publisher : Jurnal Public Administration, Business and Rural Development Planning

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Abstract

Jenis penelitian ini menggunakan penelitian kuantitatif. Data dikumpulkan menggunakan kuesioner dengan skala likert dengan jumlah 50 responden dan dianalisis menggunakan SPSS 25.0. teknik pengambilan sampel menggunakan incidental sampling metode statistik yang digunakan adalah analisis regresi sederhana dengan pengujian hipotesis uji t dan uji koefisien determinan.Dari hasil penelitian ini diperoleh kesimpulan sebagai berikut: 1) Hasil penelitian ini menunjukkan bahwa variabel kualitas produk memiliki rata-rata skor sebesar adalah 4.085 dengan tingkat capaian respondens (TCR) 81,7% berada pada 80% - 89,9% dengan kategori baik. 2) Hasil penelitian ini menunjukkan bahwa skor rata-rata variabel kepuasan pelanggan (Y) adalah 4,14 dengan tingkat capaian responden (TCR) adalah 82.2% yang berada pada 80% - 89,9% kategori. 3) Variabel kualias produk berpengaruh secara parsial dan signifikan terhadap kepuasan pelanggan dengan nilai thitung sebesar 6,008 > 2,010 dengan hasil signifikansi sebesar 0,000 < 0,05. Hali ini menunjukkan bahwa Ha diterima dan Ho ditolak yang berarti bahwa terdapat pengaruh yang signifikan antara kualitas produk terhadap kepuasan pelanggan pada Apollo Kuliner. Berdasarkan uji koefisien determinansi (Adjusted R Square) sebesar 0,417 yang berarti bahwa pengaruh kualitas produk terhadap kepuasan pelanggan adalah sebesar 41,7%. Sedangkan sisanya 58,3% dipengaruhi oleh variabel lainnya yang tidak di bahas dalam penelitian ini. Dengan peramaan regresi Y= 5,625+0,330X.
Pengaruh Budaya Kerja Berbasiskan Kearifan Lokal Minangkabau Terhadap Prestasi Kerja Pegawai Negeri Sipil di Badan Kepegawaian Daerah Kabupaten Solok Sinta Westika Putri
Jurnal Public Administration, Business and Rural Develoment Planning Vol 2 No 2 (2020): Jurnal Public Administration, Business and Rural Development Planning
Publisher : Jurnal Public Administration, Business and Rural Development Planning

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Abstract

Pegawai Negeri Sipil sebagai sumber daya terpenting dalam organisasi pemerintahan terus berupaya meningkatkan prestasi kerja dengan pelayanan yang lebih baik. Pelayanan akan semakin meningkat jika pegawai memiliki prestasi kerja yang bagus. Nilai-nilai dalam sikap dan perilaku Pegawai dalam bekerja tidak terlepas dari budaya lokal yang dibawa individu kedalam budaya kerja sehari-hari. Sebagai bagian masyarakat yang menganut sistem kekerabatan minangkabau, maka sikap dan perilaku pegawai dalam bekerja secara tidak langsung akan terbawa dalam menyelesaikan tugas pekerjaan. Tujuan penelitian ini dilakukan untuk mengetahui apakah terdapat pengaruh Nilai Budaya Kerja Berbasiskan Kearifan Lokal Terhadap Prestasi Kerja Pegawai Negeri Sipil di Badan Kepegawaian Daerah Kabupaten Solok. Penelitian ini menggunakan pendekatan penelitian deskriptif inferensial Teknik sampling diambil menggunakan rumus slovin, dari hasil perhitungan diperoleh sampel sebanyak 34 orang. Instrumen yang digunakan adalah kuesioner. Analisis data dilakukan menggunakan Regresi Linier. Hasil analisis menghasilkan bahwa Budaya Kerja Berbasiskan Kearifan Lokal Minangkabau (X) berpengaruh signifikan terhadap Prestasi Kerja (Y) Pegawai Negeri Sipil dilingkungan Badan Kepegawaian Daerah Kabupaten Solok dengan kontribusi sebesar 20,1%
PELAKSANAAN TUGAS SATUAN POLISI PAMONG PRAJA (SATPOL PP) DAN PEMADAM KEBAKARAN (DAMKAR) DI KABUPATEN SIJUNJUNG Sinta Westika Putri; Eva Suryany; Ulil Amri
Jurnal Public Administration, Business and Rural Develoment Planning Vol 3 No 2 (2021): Jurnal Public Administration, Business and Rural Development Planning
Publisher : Jurnal Public Administration, Business and Rural Development Planning

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Abstract

The purpose of this research is to find out the implementation of the duties of the Civil Service Police Unit (Satpol PP) in Organizing Public Order and Peace in Sijunjung Regency, the obstacles faced in implementing the Duties of the Civil Service Police Unit (Satpol PP) in Organizing Public Order and Peace in Sijunjung Regency, and the efforts made in overcoming obstacles to implementing the Duties of the Civil Service Police Unit (Satpol PP) in Organizing Public Order and Peace in Sijunjung Regency. This type of research is qualitative research with descriptive methods. The results showed the implementation of the duties of the Civil Service Police Unit (Satpol PP) and the Fire Department (Damkar) in Sijunjung Regency. Implementing the duties of the Civil Service Police Unit (Satpol PP) in Sijunjung Regency comprises enforcing Regional Regulations and Regional Regulations, maintaining public peace and order, and implementing community protection. The obstacle faced is that there are still many people who do not understand the regulations contained in the regional regulations. And officers have difficulty moving because there is no minimum service standard. Efforts are being made to overcome the obstacles, namely to socialize and provide guidance to the community about public order regulations. And the need for an institutional development that is able to support the realization of peace and order.
Public Relations Management Strategy in Increasing Public Interest in Islamic Educational Institutions Yenni, Yenni; Sayuti, Imam; Alwizra, Alwizra; Putri, Sinta Westika; Marwah, Marwah; Iskandar, M. Yakub; Aminudin, Wan Sofea Adlin Binti Wan
Al-Kahfi: Jurnal Pendidikan Agama Islam Vol. 8 No. 1 (2023): January
Publisher : STAI YAPTIP Simpang Empat Pasaman Barat Indonesia in collaboration with International Islamic Studies Development and Research Center (IISDRC)

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Abstract

Schools will be in demand by the community if they can provide satisfaction to the community, especially regarding their educational programs. Apart from that, schools must also be able to provide interesting, fast, and accurate information to the community so that people can see, hear, and feel directly or indirectly what the school produces, especially for its students. The dissemination of school information to the public is done by a public relations officer. In carrying out his role, a public relations person has a strategy agreed upon by the school as a policy that will be implemented as a school program. This research aims to find out what the public relations management strategy is in Islamic educational institutions so that many people are interested. This research uses qualitative methods with a case study approach by taking the research location at the Islamic Education Institute. Data sources were taken from twenty-five people consisting of the principal, deputy principal for public relations, three core school committee administrators, ten parents, five community members, and five students. Interviews were conducted using in-depth interviews selected using the technique of purposive sampling. All data was analyzed using interactive techniques by Milles and Huberman. The results of the analysis show that the public relations management strategy implemented by Islamic educational institutions is carried out by approaching the community through activities: i) demonstrations from schools; ii) community involvement; and iii) establishing friendships. School demonstration activities carried out include preaching in mosques, prayer rooms, and ta'lim assembly forums, and holding religious activities by displaying students' abilities such as religious poetry, short lectures, hadrah, and qasidah. Community involvement, such as involving the community in Islamic Holiday Commemoration events held by the school. Annual routine gatherings, such as the Tahfidz graduation ceremony, which is held grandly by presenting community leaders, government elements, and parents of students. This research can be used as initial data for future researchers studying this problem in different contexts and issues.
Transparansi Pengelolaan Dana Desa dalam Meningkatkan Kesejahteraan Masyarakat di Nagari Sungai Rimbang Kabupaten Lima Puluh Kota : Penelitian Octari Putri Aperta; Sinta Westika Putri
Jurnal Pengabdian Masyarakat dan Riset Pendidikan Vol. 4 No. 1 (2025): Jurnal Pengabdian Masyarakat dan Riset Pendidikan Volume 4 Nomor 1 (Juli 2025 -
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jerkin.v4i1.1767

Abstract

Transparency is one of the principles of good governance, which demands openness to the public regarding the planning, implementation, and accountability of the use of village funds. The purpose of this study is to determine how transparency in village fund management can improve the welfare of the community in Nagari Sungai Rimbang, Lima Puluh Kota Regency. The research method used is a descriptive qualitative approach with data analysis techniques from Miles and Huberman. The results of the study indicate that transparency in village fund management in Nagari Sungai Rimbang, Lima Puluh Kota Regency has not been running optimally. In general, transparency in village fund management in Nagari Sungai Rimbang has followed applicable provisions, but there are shortcomings in direct community involvement in the budget planning and monitoring process so that decisions taken by the village government do not reflect the needs and aspirations of the community. Factors driving transparency are professional human resources, clear rules governing transparency, and healthy environmental competition. And factors inhibiting transparency are the lack of professionalism of human resources and a lack of understanding of the surrounding community. Therefore, it can be concluded that transparency in village fund management in Nagari Sungai Rimbang has not been running optimally and it is hoped that the village government can increase transparency and involve the community in the village fund management process.
The Public Perception of Services at Ophir Health Center After the Termination of the UHC Program Anggraini, Veronica Cindy; Putri, Sinta Westika
The Future of Education Journal Vol 4 No 7 (2025)
Publisher : Lembaga Penerbitan dan Publikasi Ilmiah Yayasan Pendidikan Tumpuan Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61445/tofedu.v4i7.918

Abstract

This research is motivated by the changes in the health financing system following the termination of the Universal Health Coverage (UHC) program, which raises questions regarding the community’s perception of health services at Ophir Community Health Center (Puskesmas Ophir). The aim of this study is to analyze the community’s perception of services at Puskesmas Ophir after the closure of the UHC program and to identify the factors that influence these perceptions. The research method used is qualitative with a descriptive approach. The study was conducted in the working area of Puskesmas Ophir, Luhak Nan Duo Subdistrict, West Pasaman Regency. The research informants were members of the community who were former UHC recipients in West Pasaman Regency. Data were obtained through in-depth interviews with service users, observation, and documentation, which were then analyzed using NVivo 15 software. The findings of the study indicate that the community perceives the services at Puskesmas Ophir as still being good despite the termination of the UHC program. Positive perceptions arise due to the consistent quality of services, the friendliness of the staff, and the accessibility of the services.
Pengaruh Kemudahan Penggunaan Aplikasi Access by KAI terhadap Kepuasan Pelanggan Kereta Api Pariaman Ekspres Silvia, Silvia; Putri, Sinta Westika
YASIN Vol 5 No 5 (2025): OKTOBER
Publisher : Lembaga Yasin AlSys

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58578/yasin.v5i5.7107

Abstract

This study is motivated by the suboptimal customer satisfaction in using the Access by KAI application for the Pariaman Express train service, which is presumed to be influenced by ease of use. The research aims to determine the effect of ease of use on customer satisfaction. A quantitative associative research design was employed, involving 98 respondents determined using the Slovin formula. Data were collected through a four-point Likert scale questionnaire, which was tested for validity and reliability using SPSS 26.0. The ease-of-use variable was measured based on five indicators from Quesenbery (2004), while customer satisfaction was measured based on three indicators from Indrasari (2019). Simple linear regression analysis shows that ease of use has a positive and significant effect on customer satisfaction, with the regression model Y = 9.444 + 0.485X. The coefficient of determination (R²) of 0.641 indicates that 64.1% of the variation in customer satisfaction is explained by the ease of use of the application, while the remainder is influenced by other factors. In conclusion, the higher the ease of use of the Access by KAI application, the higher the customer satisfaction with the Pariaman Express train service.
Co-Authors Al Ikhlas, Al Ikhlas Alwizra, Alwizra Aminudin, Wan Sofea Adlin Binti Wan Anggraini, Veronica Cindy Aprizal, Nanda Yulia Cahyati, Resti Dwi Daniel Jusari Dian Rizke Eva Suryany Evelynd, Evelynd Fachry Abda El Rahman Fauziyah, Arinal Fricia, Nadya Gusni Marlina Iskandar, M. Yakub KOSASSY, SITI OSA Maiyulnita - Marwah Marwah Marzalisman Marzalisman Mulia Aji Nasrizal - Octari Putri Aperta Pratiwi Nurhabibi Putri, Rifa Aulya Rahmadhona Fitri Helmi Ramadhani, Nurul Suci Sayuti, Imam Silvia Silvia Siti Mutia Kosassy Syamsu J Yasmeardi, F. Yasmeardi Yenni Yenni Yulianti, Belinda Zahara Ramadani, Zahara