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All Journal Ekuitas: Jurnal Pendidikan Ekonomi Jurnal Penelitian Hutan dan Konservasi Alam Nurani: Jurnal Kajian Syariah dan Masyarakat Journal of Governance KREDO : Jurnal Ilmiah Bahasa dan Sastra Mimbar Hukum - Fakultas Hukum Universitas Gadjah Mada Satwika : Kajian Ilmu Budaya dan Perubahan Sosial Jurnal JOEPALLT (Journal of English Pedagogy, Linguistics, Literature, and Teaching) Apollo Project: Jurnal Ilmiah Program Studi Sastra Inggris JIMF (JURNAL ILMIAH MANAJEMEN FORKAMMA) Jurnal STEI Ekonomi Indonesian Journal of Society Engagement (IJSE) International Journal of Education, Social Studies, And Management (IJESSM) JUSTIN (Jurnal Sistem dan Teknologi Informasi) Governors Jurnal Pengabdian Masyarakat Ekonomi, Manajemen dan Akuntansi (JPMEMA) Journal of Management and Administration Provision Notary Law Journal JIM: Jurnal Ilmiah Mahasiswa Pendidikan Sejarah JRIIN :Jurnal Riset Informatika dan Inovasi Buletin Ilmiah Ilmu Komputer dan Multimedia (BIIKMA) Medic Nutricia : Jurnal Ilmu Kesehatan Jurnal Pengabdian Sosial Indonesian Journal of Community Empowerment
Saprudin Saprudin
Public Administration, Djuanda University,
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Journal : Journal of Management and Administration Provision

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Artificial Intelligence Function Management in Supporting the Process of Government Implementation and Public Services in Indonesia Saprudin, Saprudin
Journal of Management and Administration Provision Vol. 4 No. 1 (2024): Journal of Management and Administration Provision
Publisher : Pusat Studi Pembangunan dan Pemberdayaan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55885/jmap.v4i1.352

Abstract

This research investigates the impact of Artificial Intelligence (AI) on government administration and public service delivery in Indonesia.  The study employed qualitative research methods, including semi-structured interviews and detailed case studies of selected AI projects.  The research results indicate that AI has significantly improved administrative efficiency and public service delivery. The “Smart Administration System” has automated routine tasks, resulting in a 60% reduction in manual processing times and enhancing overall productivity. The “Policy Insight Tool” has supported better policy formulation through advanced predictive analytics and scenario modeling. Despite these successes, the study identified challenges such as resistance to change, technical difficulties, and data integration issues. Feedback from users also highlighted limitations in AI language processing and accessibility concerns.
Co-Authors Ade Adriani Ahmad Sarkowi Juniansyah Aldi Aditya Alfika Safitri Amalia, Resti Ana Rahmalia Andhitiyara, Revan Aria Wirayudha Asep Supriyatna Auliansyah, Nadianti Bagas Prawira Andrianto Bangsawan, Achmad Barda, Toha Billik, Aegner Brilliantina Indrati Chairil Anwar Desyana, Vella Nandita Dewi, Sita Diana Frederica Elmasia Pertiwi*, Anastasia Britzyana Elvy Napitupulu, Bertha Faisal*, Faisal Farhan, Yasar Muhammad Faujiah, Zia Ulfah Fauziah, Adni Fenty Sukmawaty Fitri Sintya Fitria Rahma Wandari fitriaty, Diah Halidah Halidah, Halidah Halim Wijaya Hartawan, Rumadi Herda Asmara Yudistira Hikmah, Nor Isnawati Isnawati Jordi, Roy Joswan Surya Wijaya Kumba Digdowiseiso, Kumba Kurniawan, Fauzan Adhima Listyowati, Dwi Lusi Susilawati Magdalena, Febriani Cristina Susianti Marpaung, Oktavia Masiaga, Novaliastuti Mayrona*, Diana Nanang Selamet Riyadi Ni Putu Eka Widiastuti Nuraeni, Paridah Nurwijayanti Omiyani, Selva Pasha, Mutiara Andara Pebrianti, Febi Perani Rosyani Potale, Marlen Rachmadi Usman, Rachmadi Rano Wijaya Ridayanti, Ridayanti Sadikin, Abdurrahman Saputra, Rizal Sarwani Sarwani, Sarwani Setiarini Pujiningtyas Sindy, Nurani Siti Muladriyani Siti Murniawati Siti Robeatul Adawiyah Sobari, Saniyyah Maulidya Sukmawati, Fenty Suprapto Suprapto Susilawati, Susilawati Syahrituah Siregar vera martikasari, vera Wahyudi Wahyudi Wibawa, Alifah Mustari Mukti Widiastuti, Anggun Tira Nur Winda Oktaviana Wiwi Adhariyah Wujarso, Riyanto Yakup Yakup Yulia Qamariyanti