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Journal : Multifinance

FINANCIAL TECHNOLOGY INNOVATION AND BANKING INDUSTRY TRANSFORMATION: A LITERATURE STUDY ON FINANCIAL MARKETS Bakri, Asri Ady; Hasanah, Niswatun; Lasmiatun , KMT
Multifinance Vol. 1 No. 3 (2024): Multifinance
Publisher : PT. Altin Riset Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61397/mfc.v1i3.112

Abstract

This research aims to innovate in technology, finance, and transformation in the banking industry. The research method used in this research is qualitative. Qualitative research is a research method used to understand social phenomena in depth. This type of research is library research, which researchers carry out by collecting, studying, and analyzing references or sources. obtained in writing or written form, such as books, journals, articles, documents, and other sources of information that are significant to the topic or title being researched. The research results show that the impact of development technology on industry banking in Indonesia is positive, namely: Improvement Efficiency and Productivity: Adoption technology has brought significant enhancements to efficiency bank operations, with automation of processes and usage intelligence artificial to reduce costs and improve productivity. Enhancement Experience Customer: Innovation technology has allowed banks to increase customer experience through applications in digital banking, customer chatbot-based services, and self-service platforms. Enhancement Security and Management Risk: Although there are worries related to data security, development technology has the potential to repair significant system security and management risks. With the use of data encryption and analysis behavior, users can identify and respond to threats to security more quickly. Innovation Products and Services: Technology has pushed the development of new products and services in the banking industry, including robo-advisors, peer-to-peer lending platforms, and applications for mobile payments, which deliver a markup for customers and help banks expand their market share. Enhancement Efficiency and Transparency Management: System Management Integrated information and analytical dashboards have increased efficiency and transparency in bank management.
Co-Authors Agus Sevtiana Alfiah, Agry Alfiana Alfiana Andika Isma Anshar Daud Ardenny, Ardenny Ariawan Ariawan AUGUSTA DE JESUS MAGALHAES Bijaang, Djamaluddin Cahyono, Ari Nugroho Chatarina Umbul Wahyuni Dendy K. Pramudito edy susanto Eka, Andi Primafira Bumandava Fitriansyah, Novela Deva Puasa Sucifa Gusneli Gusneli Hadi Sutrisno Hasnidar Husaini Ibrahim, Fifi Nurafifah Imron Natsir, Imron Irwan Irwan Irwan Moridu Iwan Sopwandin Jasiah , Jasiah Jasiyah, Rabiyatul Jemi Pabisangan Tahirs Judijanto, Loso Junaid, Asriani Junaid, Asriyani Jusri, Jusri Kamil, Indriyati Karnawi Kamar, Karnawi Khuan, Hendri Kraugusteeliana Kraugusteeliana Lasmiatun , KMT Lestari, Novita Sri Lusianawati, Hayu Makatita, Josephus Alberth Maknun, Andi Batari Annisa Mardi Widodo Mayndarto, Eko Cahyo Mega Arisia Dewi Miftakhul Huda Misnawati, Ira Muhammad Su'un Mursalam Salim Mus, Abd Rahman Mustain, HM. Mudjib Ningsih, Tri Widyastuti Niswatun Hasanah Noor Komari Pratiwi, Noor Komari Nugroho Eko Budiyanto nur, Indrayani Nurul Aulia Mentari Pramudi Harsono Priyo Nugroho, Anton Putra, Muhammad Adhitya Thamisyah Putri, Firda Salsabila Sivana Rahman, Kristanti Ramlan, Dedi Ramli Semmawi, Ramli Restu Widyo Sasongko Riadi Budiman Ridwan Rini Novianti Rita Zulbetti Roslina Alam Rukmana, Arief Yanto Rusmardiana, Ana Saadatirrohmi, Siti Ahdina Said, Saida Sartika Lina Mulani SHOLIKAH, MARATUS Siti Noor khikmah Sri Imaningati Sudarmanto, Eko Suhartini Salingkat Sumartono Sumartono Suriani, Seri Tasrim, Tasrim Triyugo Winarko, Triyugo Ummu Kalsum Usmany, Alfrin E. M. Usmany, Paul Utami , Eva Yuniarti Wardi, Suhra Widiniarsih, Dewi Mariam Widjaja, Warkianto Yasrul Yuliyani, Leny Zunaidi, Arif