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All Journal Jurnal Masharif al-Syariah: Jurnal Ekonomi dan Perbankan Syariah Jurnal Manajemen dan Bisnis Jurnal Ilmiah Wahana Pendidikan Jurnal Manajemen dan Bisnis International Journal of Education, Social Studies, And Management (IJESSM) Indonesian Research Journal on Education
Kristin, Okta Viani
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Religion Arts Humanities Chemistry Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Energy Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Physics Social Sciences Other

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Analysis of the Impact of Salary Payment on Employee Performance at PT. Coca-Cola Amatil Indonesia Bali Branch Harmen, Hilma; Syahreza, Dina Sarah; Alfahmi, Fikri; Sabastian, Alexander; Kristin, Okta Viani; Kinanti, Anggita; Lubis, Nabila Boru
International Journal Of Education, Social Studies, And Management (IJESSM) Vol. 4 No. 2 (2024): The International Journal of Education, Social Studies, and Management (IJESSM)
Publisher : LPPPIPublishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52121/ijessm.v4i2.270

Abstract

The purpose of this study is to determine the impact of wage payment on employee performance of PT Coca-Cola Amatil Indonesia Bali branch. The research method used is descriptive qualitative by collecting data from various human resource management journals and case studies of these companies. The research shows that the provision of adequate and timely salaries has a positive impact on employee performance, while delays and salary discrepancies lead to poor performance. In addition, the provision of incentives and additional rewards is proven to improve employee performance and motivation, which has a great influence on the company's productivity level in increasing targeted profits. However, PT Coca-Cola Amatil Indonesia Bali branch does not implement this well, marked by several problems that arise in this company, including the level of salary wages. This study concludes that salary, incentive provision, quality of employee performance, and work motivation have a significant influence on employee performance, which in turn has an impact on productivity and achievement of organizational goals.
Analisis Dampak Sertifikasi Labelisasi Halal terhadap Perkembangan UMKM di Bangkalan Kristin, Okta Viani; Harmen, Hilma; Indriani, Riza; Alfahmi, Fikri; Sebastian, Alexander
Jurnal Masharif al-Syariah: Jurnal Ekonomi dan Perbankan Syariah Vol 9 No 3 (2024)
Publisher : Universitas Muhammadiyah Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30651/jms.v9i3.22814

Abstract

Penelitian ini berfokus pada mengkaji pengaruh sertifikasi label halal terhadap perkembangan Usaha Mikro, Kecil, dan Menengah (UMKM) di wilayah Bangkalan. Meski label halal diyakini mampu meningkatkan kepercayaan konsumen, memperluas cakupan pemasaran, serta mendorong loyalitas pelanggan, kenyataannya masih banyak pelaku UMKM yang belum memasang label halal pada produknya. Metode penelitian yang digunakan adalah deskriptif kualitatif dengan proses pengumpulan data melalui berbagai jurnal ataupun studi kasus yang relevan. Data penelitian yang telah tervalidasi mengungkapkan bahwa 16,6% pelaku usaha menganggap diperbolehkan mencantumkan logo halal sebelum mendapatkan sertifikasi halal resmi, dengan dalih bahan yang digunakan berasal dari sumber halal. Kondisi ini menyebabkan beredarnya produk dengan label halal palsu. Hanya sebagian kecil, yaitu 26,6% pelaku usaha di Bangkalan, yang mengetahui adanya sanksi hukum terkait penggunaan label halal palsu. Pemberian labelisasi halal terbukti berperan signifikan dalam meningkatkan kepercayaan konsumen, memperluas jangkauan pemasaran, meningkatkan loyalitas pelanggan, serta membangun citra dan kualitas produk UMKM. Oleh karena itu, diperlukan upaya sosialisasi dan fasilitasi dari pemerintah kepada pelaku UMKM untuk mendapatkan sertifikasi halal secara resmi, serta penegakan hukum guna memberikan efek jera bagi pelaku pelanggaran.
Analisis Tingkat Konsumtif Mahasiswa Manajemen UNIMED Stambuk 2023 Terhadap Pemakaian Produk Skintific Alfahmi, Fikri; Kristin, Okta Viani; Meiriza, Mica Siar; Lubis, Nabila Boru; Kinanti, Anggita; Umaira, Nabila; Ramadhani, Aulia
Jurnal Ilmiah Wahana Pendidikan Vol 10 No 24.2 (2024): Jurnal Ilmiah Wahana Pendidikan 
Publisher : Peneliti.net

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Abstract

This study aims to analyze people's perceptions of Skintific skin care products on the level of consumption. The results showed that the majority of respondents in this study claimed to agree that Skintific skin care products are an important part of their daily lives and are willing to spend part of their budget to buy these products. This research includes a type of causal associative research using a qualitative descriptive approach and quantitative methods which in analyzing data using the distribution of questionnaires and questionnaires to the public. The use of skin care products is influenced by the needs of each skin type and skin problems faced by each person. Skintific products are very popular thanks to their efficacy and effective ingredients in overcoming skin problems. Public consumption of skin care products is influenced by several factors such as personal beauty needs, treatment of skin problems, and lifestyle trends. The results show that the use of Skintific skincare products can increase people's consumption of skincare products. This research provides great insight into how Skintific skincare products are accepted by the public and their impact on consumption habits towards skincare products. The implications of these findings can be used by skincare companies to improve their marketing and development.
Analisis Pengaruh Penggunaan Platform Digital dan Kualitas Pelayanan terhadap Minat Beli Burger Sikeling di Kecamatan Medan Johor Lubis, Adelina; Aprinawati; Alfahmi, Fikri; Kristin, Okta Viani
Jurnal Masharif al-Syariah: Jurnal Ekonomi dan Perbankan Syariah Vol 10 No 2 (2025)
Publisher : Universitas Muhammadiyah Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30651/jms.v10i2.25892

Abstract

Perkembangan pesat teknologi digital telah membawa perubahan dalam dunia wirausaha, termasuk bagi UMKM di sektor kuliner. Penelitian ini bertujuan untuk mengetahui pengaruh penggunaan platform digital dan kualitas pelayanan terhadap minat beli konsumen pada UMKM Burger Sikeling di Medan Johor. Metode yang digunakan adalah deskriptif kuantitatif dengan teknik simple random sampling dalam pengumpulan data melalui penyebaran kuesioner kepada 100 responden. Analisis data dilakukan menggunakan regresi linear berganda dengan program SPSS. Hasil penelitian menunjukkan bahwa penggunaan platform digital memiliki pengaruh positif dan signifikan terhadap minat beli konsumen. Fitur seperti ulasan, rating, serta konten promosi yang menarik di media sosial terbukti meningkatkan kepercayaan dan daya tarik produk UMKM. Selain itu kualitas pelayanan seperti tanggung jawab dan responsif dalam melayani pelanggan juga memiliki pengaruh yang signifikan terhadap minat beli. Berdasarkan uji determinasi (R square), diperoleh nilai sebesar 0,711 berarti menunjukkan bahwa penggunaan platform digital dan kualitas pelayanan berkontribusi sebesar 71,1% dalam mempengaruhi minat beli konsumen. Penelitian ini diharapkan memaksimalkan menggunakan platfrom digital untuk meningkatkan eksposur dan keterlibatan konsumen. Selain itu, memperhatikan kualitas pelayanan yang diberikan juga menjadi langkah yang penting dalam mempertahankan dan menarik konsumen baru.
KEPUASAN PENGGUNA APLIKASI GRAB: STUDI EMPIRIS TERHADAP PENGARUH KUALITAS DAN RESPONSIVITAS LAYANAN CUSTOMER SERVICE MAHASISWA FAKULTAS EKONOMI UNIVERSITAS NEGERI MEDAN Lubis, Adelina; Effendi, Ihsan; Kristin, Okta Viani; Lubis, Nabila Boru
Jurnal Manajemen dan Bisnis Volume 25 No. 2 Tahun 2025
Publisher : UNIKA Santo Thomas

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Abstract

This study aims to analyze the influence of customer service quality and customer service responsiveness on user satisfaction with the Grab application among students of the Faculty of Economics at Universitas Negeri Medan. The background of this research stems from the increasing use of online transportation services, which demands excellent service quality, including interactions with customer service. The study employs a quantitative approach with simple random sampling techniques involving 100 respondents, and data analysis is conducted using SPSS version 26. The results reveal that customer service quality and customer service responsiveness significantly influence user satisfaction, both partially and simultaneously. Customer service responsiveness is identified as the most dominant factor, with a regression coefficient of 0.593, compared to customer service quality, which has a coefficient of 0.319. The coefficient of determination (R²) value is 0.412, indicating that 41.2% of the variation in user satisfaction can be explained by the two independent variables. These findings emphasize the importance of improving service quality and responsiveness to enhance user satisfaction and foster customer loyalty in digital application-based services such as Grab.
KEPUASAN PENGGUNA APLIKASI GRAB: STUDI EMPIRIS TERHADAP PENGARUH KUALITAS DAN RESPONSIVITAS LAYANAN CUSTOMER SERVICE MAHASISWA FAKULTAS EKONOMI UNIVERSITAS NEGERI MEDAN Lubis, Adelina; Effendi, Ihsan; Kristin, Okta Viani; Lubis, Nabila Boru
Jurnal Manajemen dan Bisnis Volume 25 No. 2 Tahun 2025
Publisher : UNIKA Santo Thomas

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to analyze the influence of customer service quality and customer service responsiveness on user satisfaction with the Grab application among students of the Faculty of Economics at Universitas Negeri Medan. The background of this research stems from the increasing use of online transportation services, which demands excellent service quality, including interactions with customer service. The study employs a quantitative approach with simple random sampling techniques involving 100 respondents, and data analysis is conducted using SPSS version 26. The results reveal that customer service quality and customer service responsiveness significantly influence user satisfaction, both partially and simultaneously. Customer service responsiveness is identified as the most dominant factor, with a regression coefficient of 0.593, compared to customer service quality, which has a coefficient of 0.319. The coefficient of determination (R²) value is 0.412, indicating that 41.2% of the variation in user satisfaction can be explained by the two independent variables. These findings emphasize the importance of improving service quality and responsiveness to enhance user satisfaction and foster customer loyalty in digital application-based services such as Grab.
Analisis Dampak Sertifikasi Labelisasi Halal terhadap Perkembangan UMKM di Bangkalan Kristin, Okta Viani; Harmen, Hilma; Indriani, Riza; Alfahmi, Fikri; Sebastian, Alexander
Jurnal Masharif al-Syariah: Jurnal Ekonomi dan Perbankan Syariah Vol 9 No 3 (2024)
Publisher : Universitas Muhammadiyah Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30651/jms.v9i3.22814

Abstract

Penelitian ini berfokus pada mengkaji pengaruh sertifikasi label halal terhadap perkembangan Usaha Mikro, Kecil, dan Menengah (UMKM) di wilayah Bangkalan. Meski label halal diyakini mampu meningkatkan kepercayaan konsumen, memperluas cakupan pemasaran, serta mendorong loyalitas pelanggan, kenyataannya masih banyak pelaku UMKM yang belum memasang label halal pada produknya. Metode penelitian yang digunakan adalah deskriptif kualitatif dengan proses pengumpulan data melalui berbagai jurnal ataupun studi kasus yang relevan. Data penelitian yang telah tervalidasi mengungkapkan bahwa 16,6% pelaku usaha menganggap diperbolehkan mencantumkan logo halal sebelum mendapatkan sertifikasi halal resmi, dengan dalih bahan yang digunakan berasal dari sumber halal. Kondisi ini menyebabkan beredarnya produk dengan label halal palsu. Hanya sebagian kecil, yaitu 26,6% pelaku usaha di Bangkalan, yang mengetahui adanya sanksi hukum terkait penggunaan label halal palsu. Pemberian labelisasi halal terbukti berperan signifikan dalam meningkatkan kepercayaan konsumen, memperluas jangkauan pemasaran, meningkatkan loyalitas pelanggan, serta membangun citra dan kualitas produk UMKM. Oleh karena itu, diperlukan upaya sosialisasi dan fasilitasi dari pemerintah kepada pelaku UMKM untuk mendapatkan sertifikasi halal secara resmi, serta penegakan hukum guna memberikan efek jera bagi pelaku pelanggaran.
Analisis Kesalahan Berbahasa pada Penulisan Makalah Mahasiswa Program Studi Manajemen Universitas Negeri Medan Siallagan, Lasenna; Kristin, Okta Viani; Sitanggang, Karolin Gabrela; Br Kaban, Etri; Umaira, Nabila; Nababan, Rachel Stephanie; Nurainah, Azra Lena; Pratiwi, Dian Maulina
Indonesian Research Journal on Education Vol. 4 No. 4 (2024): irje 2024
Publisher : Fakultas Keguruan dan Ilmu Pendidikan, Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/irje.v4i4.1364

Abstract

Penelitian ini bertujuan untuk mengkaji penyimpangan penggunaan bahasa Indonesia dalam karya tulis ilmiah mahasiswa jurusan Manajemen, Fakultas Ekonomi, Universitas Negeri Medan. Penelitian dilakukan dengan metode deskriptif kualitatif, menggunakan lima makalah mahasiswa sebagai sampel analisis. Hasil penelitian menunjukan terdapat 83 kesalahan berbahasa yang terkategori dalam empat aspek: 24,09% berkaitan dengan pemakaian kosakata asing dengan jumlah 20 kesalahan, 22,89% terkait penulisan huruf kapital dengan jumlah 18 kesalahan, 21,68% mengenai penggunaan kata depan dan imbuhan "di-" dengan jumlah 20 kesalahan, serta 31,32% menyangkut penggunaan kata baku dan non-baku dengan jumlah 26 kesalahan. Frekuensi kesalahan tertinggi terletak pada aspek penggunaan kata baku dan non-baku. Hasil ini menunjukkan perlunya peningkatan pemahaman mahasiswa terhadap aturan berbahasa Indonesia yang tepat. Seharusnya mahasiswa aktif Kamus Besar Bahasa Indonesia (KBBI) dan Pedoman Umum Ejaan Bahasa Indonesia (PUEBI) sebagai acuan penulisan, serta pemanfaatan alat bantu teknologi untuk meminimalisir kesalahan tata bahasa dan ejaan dalam proses penulisan.
Analysis of the Impact of Salary Payment on Employee Performance at PT. Coca-Cola Amatil Indonesia Bali Branch Harmen, Hilma; Syahreza, Dina Sarah; Alfahmi, Fikri; Sabastian, Alexander; Kristin, Okta Viani; Kinanti, Anggita; Lubis, Nabila Boru
International Journal Of Education, Social Studies, And Management (IJESSM) Vol. 4 No. 2 (2024): The International Journal of Education, Social Studies, and Management (IJESSM)
Publisher : LPPPIPublishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52121/ijessm.v4i2.270

Abstract

The purpose of this study is to determine the impact of wage payment on employee performance of PT Coca-Cola Amatil Indonesia Bali branch. The research method used is descriptive qualitative by collecting data from various human resource management journals and case studies of these companies. The research shows that the provision of adequate and timely salaries has a positive impact on employee performance, while delays and salary discrepancies lead to poor performance. In addition, the provision of incentives and additional rewards is proven to improve employee performance and motivation, which has a great influence on the company's productivity level in increasing targeted profits. However, PT Coca-Cola Amatil Indonesia Bali branch does not implement this well, marked by several problems that arise in this company, including the level of salary wages. This study concludes that salary, incentive provision, quality of employee performance, and work motivation have a significant influence on employee performance, which in turn has an impact on productivity and achievement of organizational goals.
Co-Authors Alfahmi, Fikri Aprinawati, Aprinawati Aulia Ramadhani Br Kaban, Etri Effendi, Ihsan Hilma Harmen Indriani, Riza Kinanti, Anggita LUBIS, ADELINA Lubis, Nabila Boru Meiriza, Mica Siar Nababan, Rachel Stephanie Nurainah, Azra Lena Pratiwi, Dian Maulina Sabastian, Alexander Sebastian, Alexander Siallagan, Lasenna Sitanggang, Karolin Gabrela Syahreza, Dina Sarah Umaira, Nabila