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All Journal Jurnal Manajemen dan Bisnis Jurnal Ilmiah Wahana Pendidikan Jurnal Manajemen dan Bisnis International Journal of Education, Social Studies, And Management (IJESSM) Indonesian Research Journal on Education
Lubis, Nabila Boru
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Analysis of the Impact of Salary Payment on Employee Performance at PT. Coca-Cola Amatil Indonesia Bali Branch Harmen, Hilma; Syahreza, Dina Sarah; Alfahmi, Fikri; Sabastian, Alexander; Kristin, Okta Viani; Kinanti, Anggita; Lubis, Nabila Boru
International Journal Of Education, Social Studies, And Management (IJESSM) Vol. 4 No. 2 (2024): The International Journal of Education, Social Studies, and Management (IJESSM)
Publisher : LPPPIPublishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52121/ijessm.v4i2.270

Abstract

The purpose of this study is to determine the impact of wage payment on employee performance of PT Coca-Cola Amatil Indonesia Bali branch. The research method used is descriptive qualitative by collecting data from various human resource management journals and case studies of these companies. The research shows that the provision of adequate and timely salaries has a positive impact on employee performance, while delays and salary discrepancies lead to poor performance. In addition, the provision of incentives and additional rewards is proven to improve employee performance and motivation, which has a great influence on the company's productivity level in increasing targeted profits. However, PT Coca-Cola Amatil Indonesia Bali branch does not implement this well, marked by several problems that arise in this company, including the level of salary wages. This study concludes that salary, incentive provision, quality of employee performance, and work motivation have a significant influence on employee performance, which in turn has an impact on productivity and achievement of organizational goals.
Analisis Tingkat Konsumtif Mahasiswa Manajemen UNIMED Stambuk 2023 Terhadap Pemakaian Produk Skintific Alfahmi, Fikri; Kristin, Okta Viani; Meiriza, Mica Siar; Lubis, Nabila Boru; Kinanti, Anggita; Umaira, Nabila; Ramadhani, Aulia
Jurnal Ilmiah Wahana Pendidikan Vol 10 No 24.2 (2024): Jurnal Ilmiah Wahana Pendidikan 
Publisher : Peneliti.net

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Abstract

This study aims to analyze people's perceptions of Skintific skin care products on the level of consumption. The results showed that the majority of respondents in this study claimed to agree that Skintific skin care products are an important part of their daily lives and are willing to spend part of their budget to buy these products. This research includes a type of causal associative research using a qualitative descriptive approach and quantitative methods which in analyzing data using the distribution of questionnaires and questionnaires to the public. The use of skin care products is influenced by the needs of each skin type and skin problems faced by each person. Skintific products are very popular thanks to their efficacy and effective ingredients in overcoming skin problems. Public consumption of skin care products is influenced by several factors such as personal beauty needs, treatment of skin problems, and lifestyle trends. The results show that the use of Skintific skincare products can increase people's consumption of skincare products. This research provides great insight into how Skintific skincare products are accepted by the public and their impact on consumption habits towards skincare products. The implications of these findings can be used by skincare companies to improve their marketing and development.
KEPUASAN PENGGUNA APLIKASI GRAB: STUDI EMPIRIS TERHADAP PENGARUH KUALITAS DAN RESPONSIVITAS LAYANAN CUSTOMER SERVICE MAHASISWA FAKULTAS EKONOMI UNIVERSITAS NEGERI MEDAN Lubis, Adelina; Effendi, Ihsan; Kristin, Okta Viani; Lubis, Nabila Boru
Jurnal Manajemen dan Bisnis Volume 25 No. 2 Tahun 2025
Publisher : UNIKA Santo Thomas

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This study aims to analyze the influence of customer service quality and customer service responsiveness on user satisfaction with the Grab application among students of the Faculty of Economics at Universitas Negeri Medan. The background of this research stems from the increasing use of online transportation services, which demands excellent service quality, including interactions with customer service. The study employs a quantitative approach with simple random sampling techniques involving 100 respondents, and data analysis is conducted using SPSS version 26. The results reveal that customer service quality and customer service responsiveness significantly influence user satisfaction, both partially and simultaneously. Customer service responsiveness is identified as the most dominant factor, with a regression coefficient of 0.593, compared to customer service quality, which has a coefficient of 0.319. The coefficient of determination (R²) value is 0.412, indicating that 41.2% of the variation in user satisfaction can be explained by the two independent variables. These findings emphasize the importance of improving service quality and responsiveness to enhance user satisfaction and foster customer loyalty in digital application-based services such as Grab.
KEPUASAN PENGGUNA APLIKASI GRAB: STUDI EMPIRIS TERHADAP PENGARUH KUALITAS DAN RESPONSIVITAS LAYANAN CUSTOMER SERVICE MAHASISWA FAKULTAS EKONOMI UNIVERSITAS NEGERI MEDAN Lubis, Adelina; Effendi, Ihsan; Kristin, Okta Viani; Lubis, Nabila Boru
Jurnal Manajemen dan Bisnis Volume 25 No. 2 Tahun 2025
Publisher : UNIKA Santo Thomas

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Abstract

This study aims to analyze the influence of customer service quality and customer service responsiveness on user satisfaction with the Grab application among students of the Faculty of Economics at Universitas Negeri Medan. The background of this research stems from the increasing use of online transportation services, which demands excellent service quality, including interactions with customer service. The study employs a quantitative approach with simple random sampling techniques involving 100 respondents, and data analysis is conducted using SPSS version 26. The results reveal that customer service quality and customer service responsiveness significantly influence user satisfaction, both partially and simultaneously. Customer service responsiveness is identified as the most dominant factor, with a regression coefficient of 0.593, compared to customer service quality, which has a coefficient of 0.319. The coefficient of determination (R²) value is 0.412, indicating that 41.2% of the variation in user satisfaction can be explained by the two independent variables. These findings emphasize the importance of improving service quality and responsiveness to enhance user satisfaction and foster customer loyalty in digital application-based services such as Grab.
Analisis Kesalahan Berbahasa pada Penulisan Skripsi Mahasiswa Manajemen Siallagan, Lasenna; Siregar, Fikri Alfahmi; Hutagalung, Gracella Rosnah S; Hia, Krisdamayanti; Syahputra, M.Irfandi; Lubis, Nabila Boru; Sinurat, Nadia Natalia; Zuhra, Naila
Indonesian Research Journal on Education Vol. 4 No. 4 (2024): irje 2024
Publisher : Fakultas Keguruan dan Ilmu Pendidikan, Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/irje.v4i4.1363

Abstract

Bahasa Indonesia, yang berasal dari bahasa Melayu dan telah menjadi lingua franca di Nusantara sejak abad ke-7, diresmikan sebagai bahasa nasional pada tahun 1945. Pembakuan bahasa dilakukan pada tahun 1972 untuk menyatukan berbagai dialek. Namun, mahasiswa sering mengalami kesalahan berbahasa dalam penulisan skripsi, yang berdampak pada kualitas akademik. Penelitian ini menggunakan pendekatan deskriptif kualitatif untuk menganalisis kesalahan berbahasa dalam skripsi mahasiswa Manajemen. Metode pengumpulan data meliputi studi literatur dan triangulasi untuk meningkatkan validitas hasil. Hasil analisis menunjukkan bahwa kesalahan penggunaan kata baku dan tidak baku mendominasi, mencapai 47,83%, diikuti oleh penggunaan kata serapan (21,74%) dan kesalahan tanda baca (13,04%). Kesalahan ini dapat merusak kredibilitas akademik dan memengaruhi pemahaman pembaca. Temuan ini menekankan pentingnya pelatihan intensif dalam penggunaan bahasa yang baik serta kolaborasi antara lembaga pendidikan dan dosen untuk meningkatkan kualitas penulisan skripsi mahasiswa. Dengan perbaikan yang tepat, diharapkan kualitas penulisan skripsi dapat meningkat secara signifikan.
Analysis of the Impact of Salary Payment on Employee Performance at PT. Coca-Cola Amatil Indonesia Bali Branch Harmen, Hilma; Syahreza, Dina Sarah; Alfahmi, Fikri; Sabastian, Alexander; Kristin, Okta Viani; Kinanti, Anggita; Lubis, Nabila Boru
International Journal Of Education, Social Studies, And Management (IJESSM) Vol. 4 No. 2 (2024): The International Journal of Education, Social Studies, and Management (IJESSM)
Publisher : LPPPIPublishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52121/ijessm.v4i2.270

Abstract

The purpose of this study is to determine the impact of wage payment on employee performance of PT Coca-Cola Amatil Indonesia Bali branch. The research method used is descriptive qualitative by collecting data from various human resource management journals and case studies of these companies. The research shows that the provision of adequate and timely salaries has a positive impact on employee performance, while delays and salary discrepancies lead to poor performance. In addition, the provision of incentives and additional rewards is proven to improve employee performance and motivation, which has a great influence on the company's productivity level in increasing targeted profits. However, PT Coca-Cola Amatil Indonesia Bali branch does not implement this well, marked by several problems that arise in this company, including the level of salary wages. This study concludes that salary, incentive provision, quality of employee performance, and work motivation have a significant influence on employee performance, which in turn has an impact on productivity and achievement of organizational goals.
Co-Authors Alfahmi, Fikri Aulia Ramadhani Effendi, Ihsan Hia, Krisdamayanti Hilma Harmen Hutagalung, Gracella Rosnah S Kinanti, Anggita Kristin, Okta Viani LUBIS, ADELINA Meiriza, Mica Siar Sabastian, Alexander Siallagan, Lasenna Sinurat, Nadia Natalia Siregar, Fikri Alfahmi Syahputra, M.Irfandi Syahreza, Dina Sarah Umaira, Nabila Zuhra, Naila