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TRANSFORMASI DIGITAL DAN MANAJEMEN SUMBER DAYA MANUSIA DI UNIVERSITAS DAN INSTANSI PUBLIK Syaifudin Suhri Kasim; Muhamad Faza Almaliki; Sylsiani Mursalim; Ferima; Maudhy Satyadharma; Eko Wahyu Prasetyo
Cangkal : Jurnal Ilmu Sosial Dan Humaniora Vol. 1 No. 2 (2025): November - April 2026
Publisher : Yayasan Pendidikan Literasi Borneo

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Abstract

Digital transformation has become a strategic necessity for universities and public institutions to address the dynamics of technological change and organizational performance demands. This study aims to analyze the role of digital leadership and strategic human resource management in supporting the success of digital transformation. The method used is a literature review with a narrative approach to various relevant studies in the education and public service sectors. The results of the study indicate that digital transformation in universities and public institutions is a systemic and gradual process that requires governance readiness, technology integration, and sustainable human resource development
IMPLEMENTASI EXPONENTIAL SMOOTHING DALAM PERAMALAN ARUS MUDIK LEBARAN UNTUK MENDUKUNG KEBIJAKAN PENGELOLAAN TRANSPORTASI Hado; Muhamad Faza Almaliki; Muhammad Rajulan; Maudhy Satyadharma; Galih Adi Sulistyo
Cangkal : Jurnal Ilmu Sosial Dan Humaniora Vol. 1 No. 2 (2025): November - April 2026
Publisher : Yayasan Pendidikan Literasi Borneo

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Abstract

Increased public mobility during the homecoming period causes a surge in traffic volume, impacting traffic density and the complexity of transportation management. Inaccuracies in estimating the number of movements often hamper the effectiveness of policies implemented by stakeholders. This study aims to implement the Exponential Smoothing method in forecasting the homecoming flow as a basis for supporting transportation management policies. Historical data on the number of passenger movements in the previous period is analyzed using a time series forecasting approach with the determination of optimal smoothing parameters to produce accurate predictions. Model performance evaluation is carried out using forecast error measurements to ensure the reliability of the prediction results. The results show that the Exponential Smoothing method is able to provide stable estimates of the number of homecoming flows and is responsive to data change patterns, thus assisting in transportation capacity planning, scheduling, and resource distribution. Thus, the application of this method has the potential to improve the accuracy of transportation management policy-making during the homecoming period and minimize the risk of congestion and service imbalances
ANALISIS PLANNING, ORGANIZING, ACTUATING, DAN CONTROLLING PADA PENGELOLAAN PROGRAM MUDIK GRATIS SULAWESI TENGGARA 2026 Maudhy Satyadharma; Rina Sutriana; Sylsiani Mursalim; Patta Hindi Asiz
Cangkal : Jurnal Ilmu Sosial Dan Humaniora Vol. 1 No. 2 (2025): November - April 2026
Publisher : Yayasan Pendidikan Literasi Borneo

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Abstract

The free homecoming ticket program is a strategic policy implemented by the regional government to improve public welfare, particularly during religious holidays such as Eid al-Fitr. This study aims to analyze the management of the free homecoming ticket program in Southeast Sulawesi Province through the Planning, Organizing, Actuating, and Controlling (POAC) management function approach, integrated with collaborative governance and good governance perspectives. The research method used was qualitative with a descriptive-analytical approach. Data collection techniques included interviews, observation, and documentation. The results indicate that the planning aspect has been carried out systematically, but still faces challenges in data accuracy. In terms of organization, collaboration between stakeholders has been established but is not yet optimal. In terms of implementation, the program is running effectively, but technical operational challenges remain. In terms of supervision, an evaluation mechanism has been implemented but is not yet based on comprehensive performance indicators. The integration of collaborative governance and good governance principles has been proven to increase program effectiveness. This study recommends strengthening digitalization, increasing cross-sector synergy, and developing a performance-based evaluation system.
Optimalisasi Pelayanan Prima Melalui Konsep A6 di Pelabuhan Penyeberangan Torobulu Ferima, Ferima; Maudhy Satyadharma; Muhammad Yazir Jabbar; Hado, Hado; Muhamad Rajulan
Journal of Science, Technology, and Innovation Vol 1 No 3 (2026): : April: Inventa: Journal of Science, Technology, and Innovation
Publisher : CV SCRIPTA INTELEKTUAL MANDIRI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.65310/qjcvj860

Abstract

This study aims to analyze the optimization of excellent service through the application of the A6 concept to the service system at the Torobulu Ferry Port in the context of public transportation services based on user experience. The study employs a qualitative-descriptive empirical approach through operational observation, in-depth interviews, documentation, and thematic analysis of the dimensions of attitude, ability, attention, appearance, action, and accountability. The results indicate that service quality has shown positive improvements in service attitude, operational technical ability, and service flow management. Major challenges remain in inconsistent service communication during peak periods, limited digitalization of information, a lack of proactive approaches to user needs, and an underdeveloped public satisfaction-based evaluation system. The study also found that service accountability remains administratively oriented and has not been fully integrated with participatory oversight mechanisms. The integration of service technology, the strengthening of an adaptive service culture, and the development of a user-experience-based evaluation system are strategic factors in realizing professional, responsive, transparent, and sustainable ferry services.  
Dampak Keberadaan Transportasi Online terhadap Pendapatan UMKM Kuliner di Kota Kendari Kemal Jusra; Sylsiani Mursalim; Maudhy Satyadharma; Muhammad Yazir Jabbar; Hado, Hado; Muhamad Rajulan
Journal of Science, Technology, and Innovation Vol 1 No 3 (2026): : April: Inventa: Journal of Science, Technology, and Innovation
Publisher : CV SCRIPTA INTELEKTUAL MANDIRI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.65310/nhz3am86

Abstract

The rapid expansion of digital transportation platforms has transformed the operational landscape of culinary micro, small, and medium enterprises (MSMEs) in urban economies. This study aims to analyze the effect of online transportation services on the income performance of culinary MSMEs in Kendari City within the context of platform-based digital economic transformation. The research employed a quantitative empirical approach using survey data collected from 65 culinary MSME actors integrated with online transportation applications for at least six months. Data were analyzed using validity and reliability testing, simple linear regression, hypothesis testing, and coefficient of determination analysis. The findings reveal that online transportation exerts a positive and statistically significant influence on MSME income, indicated by a regression coefficient of 0.688 and a significance value below 0.05. The coefficient of determination demonstrates that 54.8% of income variation can be explained by the existence of online transportation services. The study also identifies digital adaptation capability, innovation capacity, consumer loyalty, and resilience to platform competition as critical determinants influencing MSME sustainability in the digital economy ecosystem.