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All Journal JURNAL ILMIAH M-PROGRESS Majalah Ilmiah Bijak Dinasti International Journal of Education Management and Social Science Jurnal Komunitas: Jurnal Pengabidian Kepada Masyarakat Dinasti International Journal of Digital Business Management Dinasti International Journal of Economics, Finance & Accounting (DIJEFA) Jurnal Abdi Masyarakat Saburai (JAMS) JURNAL ILMU MANAJEMEN SABURAI (JIMS) Jurnal Sistem Transportasi & Logistik
Irenita, Novembriani
Unknown Affiliation
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Public Health Social Sciences Transportation Other

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Dampak Pandemi Covid 19 Terhadap Penetapan Tarif Bis AKAP Berdasarkan BOK dan BEP (studi kasus : PO. X rute trayek Jakarta – Malang tahun 2020) Marpaung, Edward; Irenita, Novembriani; Dewa, Yuhas Amara
Jurnal Sistem Transportasi & Logistik Vol. 1 No. 3 (2022): APRIL
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/jstl.v1i3.1041

Abstract

PO. X is a bus company that provides inter-city and inter-provincial bus transportation services that have been operating since 2011 with the Jakarta – Malang route. The existence of a load factor limitation by the government makes bus operators conduct a re-examination in setting tariffs. The purpose of this study is to find out how much a reasonable rate is set by the company based on the Break Event Point (BEP). This research uses a descriptive quantitative method. The results of data analysis show that a reasonable rate is set based on the Vehicle Operating Cost (BOK) of Rp. 284,166 at the LF level of 70% and experienced an increase in tariffs of 29% when the LF became 50%, and decreased by 30% when the LF was at the 100% level. The minimum tariff that has been calculated based on the BEP is Rp. 199,547 at a load factor of 70%. Therefore, the rate set based on the company's BOK is in accordance with the BEP.
Analisis Kebutuhan Kapasitas Fasilitas Sisi Darat Terminal Jangka Menengah Bandar Udara Internasional Pattimura Ambon Gugat, Rudy Max Damara; Siahaan, L. Denny; Irenita, Novembriani; Hakia, Zulpa; Siregar, Rania Zahra
Jurnal Sistem Transportasi & Logistik Vol. 2 No. 1 (2022): Agustus
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/jstl.v2i1.1299

Abstract

The purpose of this study is to predict the growth of the number of passengers within 5 years, to know the need for the capacity of the facility in the planning year and to know the Level of Service (LOS) of the facility in the existing condition. This study uses multiple linear regression and facility performance to calculate the LOS value. The data used in this study are primary and secondary data. The results show that the percentage growth in the number of passengers in 2023-2027 has increased by 7% with the number of passengers in 2027 being 2,072,157 passengers. The calculation of the LOS value for the peak time of the existing condition based on the International Air Transport Association (IATA) standard the percentage of use of the existing condition curb resulted in the LOS D value with the percentage of space use 76%. The check-in area has LOS B value with a numerical value of 1.6 m2. The departure waiting room has LOS A with a numerical value of 2.1 m2. The baggage claim area has LOS C with a numerical value of 1.7 m2. For facility needs, there are 5 facilities with insufficient to accommodate passenger growth in the planning year (2027). These facilities are departure curb, departure hall, check-in area, baggage claim and toilet. Therefore, it is necessary to plan expansion improvements to improve performance at each facility.
Analisis Pelayanan Terminal 3 Bandar Udara Internasional Soekarno Hatta Ditinjau dari Sisi Fasilitas Bandar Udara, Maskapai dan Penumpang Pramesti, Rizki Rahmalta; Kurniawan, Jermanto Setia; Irenita, Novembriani
Jurnal Sistem Transportasi & Logistik Vol. 5 No. 1 (2025): Agustus
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/jstl.v5i1.2391

Abstract

Terminal 3 is one of the terminals located at Soekarno Hatta Airport. This terminal has international and domestic airline services for as many as 37 airlines. Problems in service still often occur, both problems in terms of facilities, airlines or passengers such as queued check-in counters, requests for golf car services, far gate complaints, lost & found, no gate listed, delayed and others. In this study, to find solutions to problems in aviation services, a research approach was carried out using quantitative methods between airport facilities, airlines and passengers by distributing questionnaires to passengers and analyzed to determine the relationship between services at Terminal 3 from these three sides. Based on the results of the regression analysis using SPSS 24 software, it was found that airport facilities were 0.642, airlines were 0.295 and passengers were 0.040 so that they had a positive or simultaneous effect on service, and with partial hypothesis testing, facilities and airlines had an effect on service, while passengers had no effect.
Analisis Kebutuhan Fasilitas Sisi Darat Terminal 3 Bandar Udara Internasional Soekarno-Hatta Proyeksi Tahun 2025-2027 Raga, Paulus; Irenita, Novembriani; Fitri, Nur Sagita; L, Bagus Adi
Jurnal Sistem Transportasi & Logistik Vol. 4 No. 1 (2024): Agustus
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/jstl.v4i1.2405

Abstract

Soekarno-Hatta International Airport, as one of the busiest air transport hubs in Indonesia, plays a crucial role in supporting national economic growth and mobility. With the increasing number of passengers, particularly at Terminal 3, an evaluation of the capacity and quality of existing facilities is necessary to ensure efficient and comfortable services. The study results indicate that currently, some facilities still meet IATA standards with a Level of Service (LOS) of A. However, passenger growth projections show a significant increase, with international passenger numbers expected to rise by 57.32% and domestic passenger numbers by 44.80% by 2027. As a result, several facilities are predicted to be inadequate to accommodate this growth, including departure kerbs, passport control, baggage claim areas, restrooms, seating, and parking capacity. This study highlights the importance of upgrading and adjusting terminal facilities to accommodate the future surge in passenger numbers, ensuring service quality and passenger satisfaction at the airport.
Analisis Dampak Kehilangan Waktu Dan Biaya Operasi Akibat Antrian Pesawat Di Bandara Internasional Soekarno-Hatta Raga, Paulus; Irenita, Novembriani; Agustin, Muhammad Fadillah
Jurnal Sistem Transportasi & Logistik Vol. 3 No. 2 (2023): December
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/jstl.v3i2.2430

Abstract

Soekarno-Hatta International Airport is the largest main airport in Indonesia with 3 runway facilities with 2 dependent runways and 1 independent runway. The purpose of this study is to determine the cost of aircraft operational queues and the expected average waiting time of aircraft when taking off and landing in 2023 and forecasting in 2025 to determine developments when conditions return to normal. In this study, the queuing system method is used, the data used is from January - December 2023 and data from 2014 - 2018 for 2025 forecasting analysis. The results of the study showed that the waiting time for aircraft in 2023 was 0.00491 hours, with a waste of operational costs reaching Rp91,594,539,917.00. In this case, Soekarno-Hatta International Airport can minimize the time and cost by using 3 runways independently, because the costs incurred to operate the 3 runways are the same as the costs incurred for operating 2 dependent runways and 1 independent runway but the resulting time and cost can be further minimized.
Evaluasi Kinerja Pelayanan Jalan Tol Jagorawi Dalam Memenuhi Kepuasan Pengguna Fadhil, Dimas Nu'Man; Irenita, Novembriani; Ihsan, Tri Sandia Putri; Arizki, Salma
Jurnal Sistem Transportasi & Logistik Vol. 3 No. 3 (2024): April
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/jstl.v3i3.2437

Abstract

PT Jasa Marga (Persero) a state-owned enterprise managing toll roads in Indonesia, including the Jagorawi Toll Road connecting Jakarta-Bogor-Ciawi, is responsible for maintaining and optimizing the functionality of toll roads for public benefit. Designed to reduce distance and travel time, the toll road now faces challenges such as increased vehicle volume and traffic congestion, which affect its effectiveness. This study aims to evaluate the performance of Jagorawi Toll Road services and its impact on user satisfaction. The research utilizes the Customer Satisfaction Index (CSI) to measure overall satisfaction and Index Performance Analysis (IPA) to identify key service attributes requiring prioritization. The analysis reveals that overall satisfaction with Jasamarga's service on the Jagorawi Toll Road is rated as "satisfied" with a CSI of 0.59. Key attributes needing improvement include: road and shoulder conditions, towing services, response time of road patrols, road lighting conditions, cleanliness and comfort of rest area toilets, cleanliness and condition of prayer facilities in rest areas, and the affordability of food in rest areas. The PT Jasa Marga focus on these attributes to enhance user satisfaction and overall service performance on the Jagorawi Toll Road.
Co-Authors Aditya Nugroho Agustin, Muhammad Fadillah Arizki, Salma Asep Ali Thabah, Asep Ali Astari, Rahma Ayu Ayutia, Yolla Basalamah, Zahira Aura Rahma Budiman, Tenaka Dewa, Yuhas Amara Ellenlies, Ellenlies Fadhil, Dimas Nu'man Fitri, Nur Sagita Gugat, Rudy Max Damara Hakia, Zulpa Herdian, Tedy Ihsan, Tri Sandia Putri Jermanto Setia Kurniawan, Jermanto Setia Juhri, Apsada L, Bagus Adi Marpaung, Edward Nursery Alfaridi S Nasution Pramesti, Rizki Rahmalta Pratiwi, Sekar Widyastuti Purnomo, Virgy Milleniawan Raga, Paulus Sari, Devi Ratna Siahaan, L. Denny Sinaga, Elly Andriani Siregar, Rania Zahra Siska Amonalisa Silalahi Suryobuwono, Abdullah Ade Tampubolon, Irvan Adam VERONICA VERONICA Widyastuti Pratiwi, Sekar Yulianti Keke