Article Per Year (5 Year)
p-Index From 2021 - 2026
1.881
P-Index
This Author published in this journals
All Journal Jurnal Pendidikan Vokasi International Journal of Community Service Learning EduReligia : Jurnal Pendidikan Agama Islam JOLLT Journal of Languages and Language Teaching Jurnal Bisnis Mahasiswa International Journal of Management, Entrepreneurship, Social Science and Humanities (IJMESH) Jurnal Cakrawala Bahari
Siska, Syafni Yelvi
Unknown Affiliation
Aerospace Engineering Humanities Civil Engineering, Building, Construction & Architecture Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences Other

Published : 11 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 11 Documents
Search

 1   2 
Analisis Faktor - Faktor Hambatan Agent dalam Pembuatan Dokumen Port Clearance dan PHQC Karantina yang di Ageni Oleh PT. ITL Shipping Agency insani, risky akbar; Siska, Syafni Yelvi
Jurnal Cakrawala Bahari Vol. 8 No. 2 (2025): Jurnal Cakrawala Bahari
Publisher : Politeknik Pelayaran Sumatera Barat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70031/jkb.v8i2.169

Abstract

This study seeks to examine the factors impeding agents in the preparation of Port Clearance and Port Health Quarantine Certificate (PHQC) documents at PT. ITL Shipping Agency. A qualitative case study methodology was utilized, incorporating observation, interviews, and document analysis. The results identify two primary categories of obstacles: internal and external. Internal challenges encompass limited technical proficiency in document preparation and verification, insufficient command of maritime English, and inadequate digital literacy in operating information technology systems. External impediments include substandard office facilities, lack of essential equipment such as laptops, printers, and modems, unstable internet connectivity, expired vessel certificates, unpredictable cargo handling schedules, and adverse weather conditions. These factors contribute to delays in document issuance, diminished operational efficiency, and potential administrative risks for the company. To address these issues, the study advocates capacity building through regular training programs, provision of standardized and modern work equipment, optimization of internet access, and implementation of a cloud-based digital document management system. Through these strategic interventions, agents are anticipated to perform with greater professionalism, accuracy, and efficiency, thereby improving the quality and competitiveness of shipping agency services in the international domain.
Co-Authors Abduh, Mochamad Achmad Ali Mashartanto Azzura, Nasla Siva Bambang Hermanto Hasnur, Juliandri insani, risky akbar M. Kurniawan, M. Markus Asta Patma Nugraha Mashartanto, Achmad Ali Melda Yanti Nazarwin, Nazarwin Pranata, Wibisana Purba, Julyana Rafiudin, Nadha Ridwan, Mochamad Ely Slamet Riyadi Wanda Putra, Riki Wibisana Pranata