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Analisis Faktor - Faktor Hambatan Agent dalam Pembuatan Dokumen Port Clearance dan PHQC Karantina yang di Ageni Oleh PT. ITL Shipping Agency insani, risky akbar; Siska, Syafni Yelvi
Jurnal Cakrawala Bahari Vol. 8 No. 2 (2025): Jurnal Cakrawala Bahari
Publisher : Politeknik Pelayaran Sumatera Barat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70031/jkb.v8i2.169

Abstract

This study seeks to examine the factors impeding agents in the preparation of Port Clearance and Port Health Quarantine Certificate (PHQC) documents at PT. ITL Shipping Agency. A qualitative case study methodology was utilized, incorporating observation, interviews, and document analysis. The results identify two primary categories of obstacles: internal and external. Internal challenges encompass limited technical proficiency in document preparation and verification, insufficient command of maritime English, and inadequate digital literacy in operating information technology systems. External impediments include substandard office facilities, lack of essential equipment such as laptops, printers, and modems, unstable internet connectivity, expired vessel certificates, unpredictable cargo handling schedules, and adverse weather conditions. These factors contribute to delays in document issuance, diminished operational efficiency, and potential administrative risks for the company. To address these issues, the study advocates capacity building through regular training programs, provision of standardized and modern work equipment, optimization of internet access, and implementation of a cloud-based digital document management system. Through these strategic interventions, agents are anticipated to perform with greater professionalism, accuracy, and efficiency, thereby improving the quality and competitiveness of shipping agency services in the international domain.
Mitigasi Pengelolaan Sampah di Kota Pariaman : Perspektif Teknis, Sosial, dan Institusional Widiatmaja, Arya; Riyanto, Budi; Rosnani, Rosnani; Abadi, Kurniawan; Siska, Syafni Yelvi; Efrianto, Dody
Jurnal Teknologi Lingkungan Lahan Basah Vol 14, No 1 (2026): January 2026
Publisher : Universitas Tanjungpura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26418/jtllb.v14i1.97742

Abstract

This study is motivated by the increasing volume of waste and the limited capacity for waste management in Pariaman City. It aims to (1) identify the main technical constraints in waste collection and processing in Pariaman; (2) assess public awareness and practices related to waste separation and disposal; (3) examine inter-agency coordination in supporting the implementation of waste-management policies. This is a qualitative case-study research and was conducted in Pariaman over ten months (February–November 2025). The informants were 4 persons selected through purposive sampling. Research instruments comprised semi-structured interview guides, observation checklists, and documentary evidence. Data were collected through in-depth interviews, participatory observation at the Tungkal Selatan landfill and related facilities, and document review. The findings indicate that, from a technical perspective, waste management in Pariaman falls into the “adequately compliant” category (mean score 75%). From a social perspective, public understanding of waste separation is relatively reasonable, classified as “compliant” (mean score: 81.5%). Institutionally, governance demonstrates adherence to standard operating procedures and coordination forums, which are also classified as “compliant” (mean score 82%). The study concludes that effective waste-management mitigation requires an integrated intervention comprising fleet renewal and scheduled maintenance, digitalization of operational systems, strengthening of technical capacity and community cadres, and clarification of authority alongside consistent inter-organization enforcement mechanisms. Recommendations are directed to Disperkim LH to develop an integrated operational plan, to the community to reinforce separation practices and participation in local waste banks, and to city policymakers to establish sustainable financing mechanisms, clarify institutional mandates, and implement more consistent enforcement procedures.