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All Journal Journal of Economic, Bussines and Accounting (COSTING) Jurnal Ekonomi Integra Aptisi Transactions on Technopreneurship (ATT) Jurnal Mantik Management and Sustainable Development Journal TRANSFORMASI : JURNAL PENGABDIAN PADA MASYARAKAT Jurnal Minfo Polgan (JMP) Golden Ratio of Human Resource Management Jurnal Ilmiah MEA (Manajemen, Ekonomi, dan Akuntansi) Paradoks : Jurnal Ilmu Ekonomi Amkop Management Accounting Review (AMAR) International Journal of Enterprise Modelling West Science Social and Humanities Studies JER
Ginting, Sunardi
Unknown Affiliation
Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Public Health Social Sciences Transportation

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The Role of Professionalism as a Mediator of the Influence of Emotional Intelligence and Perceived Organizational Support on Employee Performance Lara, Lara; Lianto, Lianto; Ginting, Sunardi
Amkop Management Accounting Review (AMAR) Vol. 5 No. 1 (2025): January - June
Publisher : Sekolah Tinggi Ilmu Ekonomi Amkop Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/amar.v5i1.2656

Abstract

This study aims to explore and confirm the role of professionalism as a mediator of the influence of emotional intelligence and perceived organizational support on employee performance at the Human Resources Development and Personnel Agency in Landak Regency. The research method used in this study is the associative research method. The sampling technique used was saturated sampling involving 62 respondents. The data collection technique employed a questionnaire. The data collected were processed using SEM (Structural Equation Modeling) with WarpPLS 7.0 software. This study found that emotional intelligence did not have a significant effect on employee performance, perceived organizational support had a significant effect on employee performance, emotional intelligence had a significant effect on professionalism, organizational support had a significant effect on professionalism, and professionalism had a significant effect on mediating the relationship between emotional intelligence and perceived organizational support on employee performance
Peran Kepuasan Kerja Dalam Mengurangi Efek Negatif Beban Kerja Terhadap Employee Engagement Terhadap Karyawan Gen-Z di Coffee Shop Kota Pontianak Valentina, Valentina; Ginting, Sunardi
Paradoks : Jurnal Ilmu Ekonomi Vol. 8 No. 4 (2025): Agustus - Oktober
Publisher : Fakultas Ekonomi, Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57178/paradoks.v8i4.1899

Abstract

Pada era saat ini beban kerja sering menjadi pengaruh terhadap keterlibatan para pekerja Gen-Z. Penelitian ini menguji pengaruh beban kerja terhadap employee engagement yang dimediasi oleh kepuasan kerja pada karyawan Gen Z di coffe shop kota Pontianak dengan jumlah responden sebanyak 201 orang. Sampel diambil menggunakan snowball sampling sehingga memperoleh data penelitian kuantitatif ini. Data diolah menggunakan WarpPLS 7.0. Hasil penelitian beban kerja berpengaruh positif dan signifikan terhadap employee engagement, kepuasan kerja  berpengaruh positif dan signifikan terhadap employee engagement, dan kepuasan kerja dapat memediasi pengaruh beban kerja terhadap employee engagement secara signifikan.
The Impact of Digital Transformation on Talent Recruitment Strategies in Modern Human Resource Management Ginting, Sunardi; Diantoro, Karno; Cindrakasih, RR Roosita; Mubarak, Roy; Suseno
Jurnal Minfo Polgan Vol. 12 No. 2 (2023): Artikel Penelitian 2023
Publisher : Politeknik Ganesha Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33395/jmp.v12i2.13410

Abstract

Along with technological advances, digital transformation has become a major phenomenon in various sectors, including in the business world and human resource management (HRM). HRM is undergoing a major revolution in addressing digital transformation. This research aims to examine the impact of digital transformation on talent recruitment strategies in modern human resource management. The method includes a thorough examination of literature using qualitative analysis, with the aim of gaining a comprehensive comprehension of the topic spanning from 2017 to 2023. The study results show that digital transformation has significantly changed the paradigm of talent recruitment in human resource management (HRM). From the use of digital platforms to the application of artificial intelligence (AI) and data analytics, companies must constantly adapt to stay competitive and attract the best talent. More efficient recruitment processes, empowerment of job seekers, and the possibility of work flexibility are positive outcomes of this transformation. However, ethical challenges such as bias in algorithms and the protection of personal data also need serious attention.
Analysis of Conflict Management and Internal Communication on Employee Satisfaction in Creative Industries in Indonesia Ginting, Sunardi; Amar, Irwan; Palupiningtyas, Dyah; Khaerunnisa, Fahruni; Rakkang, Yayu
West Science Social and Humanities Studies Vol. 2 No. 07 (2024): West Science Social and Humanities Studies
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsshs.v2i07.1081

Abstract

This study examines the impact of conflict management and internal communication on employee satisfaction within the creative industries in Indonesia. Utilizing a quantitative research design, data were collected from 150 employees using a structured questionnaire featuring a Likert scale ranging from 1 to 5. The analysis was conducted using Structural Equation Modeling-Partial Least Squares (SEM-PLS 3) to test the proposed hypotheses. The findings indicate that effective conflict management significantly enhances employee satisfaction, with clear and consistent internal communication further amplifying this effect. Additionally, internal communication was found to moderate the relationship between conflict management and employee satisfaction, highlighting its critical role in fostering a positive work environment. These results suggest that fostering a harmonious work environment and promoting transparent communication channels are crucial for improving employee satisfaction in the creative sector. This study contributes to the literature by providing empirical evidence on the relationships between conflict management, internal communication, and employee satisfaction, offering valuable insights for practitioners and policymakers aiming to enhance organizational performance in the creative industries.
Increasing employee engagement through self-efficacy in Gen Z employees at coffee shops in Pontianak City Sutilara, Erodea Exsi; Ginting, Sunardi
Jurnal Mantik Vol. 9 No. 3 (2025): November: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/mantik.v9i3.6727

Abstract

This study aims to analyse the role of self-efficacy as a moderator variable in the influence of role conflict on employee engagement of Generation Z employees working in coffee shops in Pontianak City. This study aims to examine how self-efficacy functions as a moderator variable in the relationship between role conflict and employee engagement among Generation Z workers in coffee shops in Pontianak City. The background of this study is based on the phenomenon of the younger generation's increasing involvement in the workforce, especially in the coffee shop industry, which demands high flexibility and adaptability. This study employs a quantitative approach, involving a total of 201 respondents. The sampling technique employed the snowball sampling method, and data analysis was facilitated by WarpPLS software version 7.0. The study's results indicate that role conflict has a positive and significant impact on employee engagement. In addition, self-efficacy has been proven to strengthen the relationship between role conflict and employee engagement, such that individuals with higher levels of self-efficacy are still able to exhibit more optimal commitment, motivation, and involvement despite facing role conflict in the workplace. Theoretically, this study contributes to the understanding of self-efficacy as a moderating factor that enhances engagement under conditions of role conflict. Practically, the findings provide insights for coffee shop managers to design interventions that enhance Gen Z employees’ self-efficacy, thus improving engagement even in high-stress environments.
Improving Gen Z Employee Retention through Work–Life Balance with Employee Engagement as a Mediating Variable Nardi, Fransiskus Rio; Ginting, Sunardi
Golden Ratio of Human Resource Management Vol. 6 No. 1 (2026): August - February
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grhrm.v6i1.1774

Abstract

A high employee turnover rate can lead to substantial losses in both productivity and costs for a company. Therefore, organizations must prioritize employee retention and consider the factors that influence it. This study examines the effect of work–life balance on employee retention, the effect of employee engagement on employee retention, and the mediating role of employee engagement in the relationship between work–life balance and the retention of Generation Z employees working in coffee shops in Pontianak. Data were collected using Google Forms and a snowball sampling technique. The data were analyzed using WARPPLS 7.0, with 221 coffee shop employees in Pontianak serving as respondents. The results show that work–life balance has a significant positive effect on both employee engagement and employee retention. Furthermore, employee engagement has a significant positive effect on employee retention and significantly mediates the relationship between work–life balance and employee retention. The findings of this study contribute to the development of knowledge, particularly in human resource management, by providing insights into the relationship between work–life balance and employee retention, as well as the mediating role of employee engagement.
MELIHAT PERAN HARMONIOUS PASSION DALAM MENINGKATKAN EMPLOYEE ENGAGEMENT KARYAWAN GEN-Z PADA COFFEE SHOP DI KOTA PONTIANAK Tia, Frisilia Monika; Ginting, Sunardi
Jurnal Ilmiah Manajemen, Ekonomi, & Akuntansi (MEA) Vol 9 No 3 (2025): ON GOING
Publisher : LPPM STIE Muhammadiah Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31955/mea.v9i3.6570

Abstract

Angkatan kerja yang kini didominasi karyawan Gen-Z memiliki orientasi kerja yang unik dalam memandang pekerjaan, menjadikan employee engagement sebagai tantangan penting bagi organisasi. Penelitian ini bertujuan untuk menganalisis pengaruh role ambiguity terhadap employee engagement pada karyawan Gen-Z di sektor coffee shop Kota Pontianak, serta menguji peran harmoious passion sebagai moderator. Pengumpulan data penelitian ini melalui penyebaran kuesioner secara online menggunakan G-Form, diteruskan melalui aplikasi Whatsapp. Teknik pengumpulan sampel menggunakan snowball sampling yang melibatkan 201 responden dan dianalisis dengan teknik Partial Least Square Structural Equation Modelling (PLS-SEM) menggunakan WarpPLS 8.0. Hasil penelitian menunjukkan temuan yang menarik, bahwa role ambiguity memiliki dampak positif pada employee engagement (koefisien jalur = 0,387, p < 0,001), bertentangan dengan Hipotesis H1. Harmonious passion membuktikan hasil yang signifikan sebagai pemoderasi hubungan role ambiguity dan employee engagement (koefisien jalur = 0,432, p < 0,01).
Co-Authors Amar, Irwan Ambong, Ambong Anantadjaya, Samuel PD Aslichah, Aslichah Diantoro, Karno Jepri, Labensius Sudanuro Khaerunnisa, Fahruni Klemens Mere Lara, Lara Lianto Lim, Albert Theriono Nardi, Fransiskus Rio Nawangwulan, Irma M Orianhoi, Albertus Leodesto Prawiro, Wendy Rahayu, Betty Rakhmawati, Eni Rakkang, Yayu Retnowati, Eli Revialdo, Nathanael RR Roosita Cindrakasih Setyawan, Antonius Ary Soepardi, Johannes Suseno Sutilara, Erodea Exsi Tia, Frisilia Monika Valentina Valentina, Valentina