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All Journal JOIV : International Journal on Informatics Visualization Jurnal RESTI (Rekayasa Sistem dan Teknologi Informasi) JITK (Jurnal Ilmu Pengetahuan dan Komputer) SELAPARANG: Jurnal Pengabdian Masyarakat Berkemajuan JATI (Jurnal Mahasiswa Teknik Informatika) Community Development Journal: Jurnal Pengabdian Masyarakat Jurnal Kajian Pariwisata dan Bisnis Perhotelan Journal of Computer Science and Informatics Engineering Jurnal Penelitian Ilmu Pendidikan Indonesia Journal of Economics and Management Scienties Varied Knowledge Journal
Feriantano Sundang Pranata
Universitas Negeri Padang
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Optimasi Manajemen Laboratorium Perhotelan melalui Sistem Terintegrasi (SILAPAR) Nidia Wulansari; Feri Ferdian; Feriantano Sundang Pranata; Hendri Azwar
Jurnal Penelitian Ilmu Pendidikan Indonesia Vol. 5 No. 1 (2026)
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat, Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jpion.v5i1.1172

Abstract

Digitalisasi pengelolaan laboratorium menjadi langkah strategis dalam meningkatkan efisiensi operasional dan kualitas layanan di pendidikan tinggi, namun pada Laboratorium Program Studi Manajemen Perhotelan Universitas Negeri Padang masih ditemukan permasalahan berupa proses manual yang memerlukan waktu persetujuan 2–3 hari, risiko kehilangan dokumen, serta keterbatasan akses informasi inventaris. Penelitian ini bertujuan untuk menganalisis efektivitas implementasi Sistem Laboratorium Pariwisata (SILAPAR) dalam meningkatkan efisiensi dan akurasi pengelolaan laboratorium. Penelitian menggunakan pendekatan deskriptif komparatif dengan membandingkan kondisi sebelum dan sesudah implementasi sistem, melalui pengumpulan data berupa observasi, wawancara, dan dokumentasi. Hasil penelitian menunjukkan bahwa SILAPAR mampu mempercepat waktu persetujuan menjadi kurang dari 24 jam, meningkatkan akurasi inventaris dari ±60% menjadi ±85%, serta mengurangi penggunaan kertas secara signifikan melalui sistem administrasi digital. Temuan ini menunjukkan bahwa implementasi sistem terintegrasi efektif dalam meningkatkan efisiensi, akurasi, dan kualitas layanan, sekaligus mendukung konsep paperless dalam pengelolaan laboratorium pendidikan vokasi.
Pengaruh Online Promotion dan Online Customer Review Terhadap Keputusan Pembelian Kamar di UNP Hotel dan Convention Center Padang Taufit Hidayad; Feriantano Sundang Pranata
Varied Knowledge Journal Vol. 4 No. 1 (2026): Varied Knowledge Journal, August 2026
Publisher : CV. Global Cendekia Inti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71094/vkj.v4i1.390

Abstract

In order to influence consumer purchasing decisions, hotels are being forced by the increasingly competitive nature of the hospitality business to enhance their digital marketing strategies, especially through online promotions and user review management. The purpose of this study is to examine how hotel reservations at the UNP Hotel & Convention Center in Padang are affected by online advertising and customer evaluations, both independently and in combination. This study employed a quantitative method with a causal-associative design. 98 individuals were chosen for the sample using purposive sampling; information was gathered through a questionnaire and multiple linear regression was used for analysis. The findings demonstrate that room purchasing decisions are positively and significantly impacted by internet advertisements and customer reviews. Online advertising and customer reviews account for 85.9% of the variance in purchase decisions, whereas factors beyond the purview of this study account for 14.1%. Additionally, online promos had less of an impact than customer ratings, suggesting that these reviews are the main factor that customers take into account when choosing a hotel. Both factors have a substantial impact on purchasing decisions at the same time. The relative contributions of online promotions and customer reviews to decision-making are empirically supported by this study.
Pengaruh Internship Development Terhadap Career Readiness Peserta Magang Di Hotel Four Points By Sheraton Batam Alia Putri; Feriantano Sundang Pranata; Yunus Supriharto
JURNAL KAJIAN PARIWISATA DAN BISNIS PERHOTELAN Vol 7 No 2 (2026): Jurnal Kajian Pariwisata dan Bisnis Perhotelan
Publisher : Departemen Pariwisata Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/jkpbp.v7i2.93072

Abstract

The primary objective of this study is to examine the impact of internship development on the career readiness of interns at the Four Points by Sheraton Batam Hotel. A quantitative methodology utilizing a causal associative research design was adopted. The target population comprised 60 participants who concluded their internship program at the establishment between January 2025 and January 2026. Employing a saturated sampling technique, the entire population was utilized as the study cohort. Data acquisition was conducted via a Likert-scale questionnaire. Subsequent data analysis involved tests for normality, homogeneity, and linearity, alongside simple linear regression, coefficient of determination evaluation, and partial t-tests, all executed using SPSS version 27.0. The findings demonstrate that internship development exerts a positive and statistically significant influence on the career readiness of the participants. This conclusion is supported by a calculated t-value of 15.023, which exceeds the t-table value of 2.002 (15.023 > 2.002), alongside a significance level of 0.000 < 0.05. Additionally, the coefficient of determination (R Square) of 0.796 reveals that internship development accounts for 79.6% of the variance in career readiness, with the remaining 20.4% attributable to extraneous variables not examined within this research”. Consequently, the study concludes that enhanced implementation of internship development directly correlates with elevated levels of career readiness among interns.
Pengaruh Customer Experience Terhadap Revisit Intention di The Premiere Hotel Pekanbaru Fadilla Oktaviani; Feriantano Sundang Pranata; Iqbal Harifal
JURNAL KAJIAN PARIWISATA DAN BISNIS PERHOTELAN Vol 7 No 2 (2026): Jurnal Kajian Pariwisata dan Bisnis Perhotelan
Publisher : Departemen Pariwisata Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/jkpbp.v7i2.93172

Abstract

This study aims to analyze the effect of Customer Experience on Revisit Intention at The Premiere Hotel Pekanbaru. The study employed a quantitative approach with a causal associative research design. The sample consisted of 100 respondents selected using a purposive sampling technique, namely guests who had stayed at The Premiere Hotel Pekanbaru. Data were collected through a questionnaire using a Likert scale. The data were analyzed using descriptive analysis with the Respondents' Achievement Level (TCR), classical assumption tests, and simple linear regression analysis with SPSS version 27. The descriptive analysis showed that the Customer Experience variable achieved a TCR score of 79.23%, while the Revisit Intention variable achieved 79.35%, both of which were categorized as good. The results of the simple linear regression analysis indicated that Customer Experience had a positive and significant effect on Revisit Intention, with a regression coefficient of 0.778 (p < 0.05). Furthermore, the coefficient of determination (R²) of 0.886 indicates that 88.6% of the variance in Revisit Intention can be explained by Customer Experience, while the remaining 11.4% is influenced by other factors outside the research model. These findings indicate that better Customer Experience leads to higher Revisit Intention among guests at The Premiere Hotel Pekanbaru.
Pengaruh Penerapan Sistem Digitalisasi terhadap Kinerja Karyawan Di Daima Hotel Padang Nabila salsabila; Feriantano Sundang Pranata; Era Gumala Astia
JURNAL KAJIAN PARIWISATA DAN BISNIS PERHOTELAN Vol 7 No 2 (2026): Jurnal Kajian Pariwisata dan Bisnis Perhotelan
Publisher : Departemen Pariwisata Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/jkpbp.v7i2.94272

Abstract

This research is motivated by the growing use of digital systems in the hospitality sector, a shift that compels employees to adjust to technology-driven work routines. While the relationship between digitalization and employee performance has been examined in numerous prior studies, findings remain mixed, and most of that work concentrates on banking and telecommunications, leaving hospitality comparatively underexplored. Accordingly, this study seeks to measure how far the adoption of a digital system shapes employee performance at Hotel Daima Padang. A quantitative, descriptive-associative-causal design was applied. Because all 35 employees who operate the Property Management System (PMS) directly in their daily duties were treated as both population and sample, saturation sampling was used. Primary data were gathered through an online Likert-scale questionnaire and processed with simple linear regression. Results show that both employee performance and system digitalization fall into the good category, with mean scores of 3.51 and 3.46 respectively. The t-test demonstrated a statistically significant, positive influence of digitalization on performance (calculated t = 19.083 > critical t = 2.035; p < 0.001), while a coefficient of determination of 91.7% indicates that nearly all variation in employee performance is accounted for by the digital system, with the remaining 8.3% attributable to factors beyond this study's scope. These findings are expected to enrich the human resource management literature within the hospitality sector, particularly concerning technology use in hotel operations.
Co-Authors Adif, Anjjani Mardhika Aditya Rachman, Aditya Alia Putri Arif Adrian Azmen Kahar Azwar, Hendri Era Gumala Astia Fadilla Oktaviani Feri Ferdian Hermansyah Hijriyantomi Suyuthie Indra Saputra Iqbal Harifal Jufriadif Na`am, Jufriadif Khairani Saladin Khairani Saladin M. Affandi Arianto Melda Mahniza Na'am, Jufriadif Nabila salsabila Nidia Wulansari Retnaningtyas Susanti Ridha Hasnul Ulya Ringga Novelni Sumijan Surenda, Rian Taufit Hidayad Yeni Elviza Febrianti Youmil Abrian Yuke Permata Lisna Yunus Supriharto