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All Journal Jurnal Mirai Management DHARMA EKONOMI YUME : Journal of Management Review of Management and Entrepreneurship Journal Of Business, Finance, and Economics (JBFE) Jurnal Pengabdian Masyarakat Intimas (Jurnal INTIMAS): Inovasi Teknologi Informasi Dan Komputer Untuk Masyarakat Jurnal Atma Inovasia Jurnal Pengabdian Masyarakat Sains dan Teknologi Jurnal Kendali Akuntansi Jurnal Riset Manajemen dan Ekonomi Faedah: Jurnal Hasil Kegiatan Pengabdian Masyarakat Indonesia E-Prosiding Seminar Nasional Manajemen dan Akuntansi STIE Semarang (SENMAS) International Journal of Advanced Technology and Social Sciences (IJATSS) Moneter : Jurnal Ekonomi dan Keuangan Commercium: Journal of Business and Management Jurnal Transformasi Bisnis Digital Jurnal Pelayanan Masyarakat Svarga Pena: Jurnal Pengabdian Kepada Masyarakat Journal of applied statistics and data mining Karawo : Journal of Community Service (KJCS) Proceeding of The International Conference on Management, Entrepreneurship, and Business Jurnal Akuntan Publik
Muslikhun, Alfin
Institut Teknologi Statistika Dan Bisnis Muhammadiyah Semarang
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ANALISIS TINGKAT KEPUASAN KONSUMEN TERHADAP KUALITAS JASA FOTOKOPI SYIVANA DI KOTA SEMARANG Jayus; Setyawan, Arie Yoga; Sulistijanti, Wellie; Muslikhun, Alfin; Soleh, Khoerul
Journal of Applied Statistics and Data Mining Vol. 3 No. 2 (2022): Journal Applied Statistics and Data Mining
Publisher : Institut Teknologi Statistika dan Bisnis Muhammadiyah Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63229/jasdm.v3i2.28

Abstract

Perkembangan teknologi dunia semakin hari semakin berkembang. Segala kegiatan dapat dilakukan dengan memanfaatkan teknologi. Salah satu teknologi yang banyak dimanfaatkan adalah mesin fotokopi. Sebelum ada fotokopi, pekerjaan yang banyak dilakukan untuk menggandakan suatu dokumen atau catatan hanya dapat dikerjakan secara manual. Adanya fotokopi membuat pekerjaan untuk menggandakan dokumen dapat dikerjakan dengan cepat dan mudah tanpa harus menyalin satu per satu. Penelitian ini bertujuan untuk mengetahui faktor-faktor yang mempengaruhi kepuasan pelanggan terhadap kualitas jasa fotokopi Syivana di Kota Semarang. Data primer yang diperoleh dengan mengisi kuesioner yang diperoleh dengan metode accidental sampling. Metode analisis yang digunakan adalah model regresi logistik biner. Hasil analisis deskriptif diketahui mayoritas pelanggan fotokopi Syivana berjenis kelamin perempuan sebanyak 52 orang (52%) dengan usia antara 20-24 tahun sebanyak 61 orang (61%) dan dari segi jarak didominasi oleh pelanggan yang memiliki jarak 100 meter ( dekat dengan kampus, rumah dan kantor). Uji Chi-Square dapat disimpulkan bahwa faktor kualitas produk, faktor pelayanan dan faktor fasilitas mempunyai hubungan dengan kepuasan pelanggan. Uji Regresi Logistik Biner menunjukkan faktor yang berpengaruh dengan kepuasan pelanggan yaitu faktor pelayanan dan faktor fasilitas. Dengan demikian untuk meningkatkan kepuasan pelanggan, pemilik harus perlu meningkatkan kualitas pelayanan dan fasilitas yang tersedia. KATA KUNCI : Chi-Square, Fasilitas, Kualitas Produk, Pelanggan, Pelayanan, Regresi logistik Biner.
Pemanfaatan Teknologi Informasi dalam Integrasi Pendidikan Agama untuk Meningkatkan Hasil Belajar Siswa SMA Muhammadiyah MBS Weleri Kendal Adiyah Mahiruna; Alfin Muslikhun; Safaat Yulianto; Mukhlidin Mukhlidin; Meia Rizqi Talita Putri; Annisa Reni Rahmawati; Nimas Ayu Puji Astuti
Karawo : Journal of Community Service (KJCS) Vol. 3 No. 1 (2025): Karawo : Journal of Community Service (KJCS)
Publisher : Lembaga Pengabdian Masyarakat Universitas Ichsan Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/karawo.v3i1.121

Abstract

Information technology in the near future is indeed experiencing a very drastic change towards progress so that it needs to be utilized properly. By utilizing information technology combined with religious education, it will have a positive impact in improving academic and non-academic achievements. There are still many people who have difficulty in managing time so that more time is used towards information technology than towards religious education. By harmonizing the two in balance, humans will become lucky creatures. The purpose of this community service activity is to provide training to students of SMA Muhammadiyah MBS Weleri to be able to utilize information technology combined with Islamic religious education taught at school to achieve good achievements. Participants in this service are XII grade students at SMA Muhammadiyah MBS Weleri who will later face school graduation exams. So the need for time management so that they can divide their time well. The results of this community service are able to provide scientific knowledge in utilizing cellphones properly and wisely for reminders of both religious and learning activities.
Motivasi Berwirausaha sebagai Upaya Menyiapkan Siswa SMK Menjadi Generasi Muda Mandiri Rowiyani; Arista Fitri Diana; Alfin Muslikhun; Mukhlidin; Khoerul Soleh; Ardani Duta Ilham Syaifullah
Jurnal Atma Inovasia Vol. 5 No. 5 (2025)
Publisher : Lembaga Penelitian dan Pengabdian pada Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24002/jai.v5i5.11374

Abstract

Kegiatan pengabdian kepada masyarakat ini bertujuan untuk meningkatkan motivasi berwirausaha di kalangan siswa Sekolah Menengah Kejuruan (SMK) Muhammadiyah 2 Boja sebagai upaya menyiapkan generasi muda yang mandiri secara ekonomi. Latar belakang kegiatan ini didasarkan pada rendahnya minat siswa SMK untuk menciptakan usaha mandiri, yang disebabkan oleh minimnya motivasi dan pendekatan kewirausahaan yang lebih bersifat teoritis. Melalui pendekatan interaktif, kegiatan ini dilaksanakan dalam empat tahapan utama, yaitu persiapan, pelaksanaan motivasi kewirausahaan, refleksi dan evaluasi, serta tindak lanjut. Metode yang digunakan meliputi seminar interaktif, pemutaran video inspiratif, diskusi kelompok kecil, dan pengisian kuesioner pre-test serta post-test. Hasil kegiatan menunjukkan peningkatan signifikan pada perubahan persepsi siswa terhadap kewirausahaan (44%), peningkatan semangat berwirausaha (48%), serta kesiapan siswa dalam memulai usaha (27%). Selain itu, sebanyak 54% peserta menyatakan sangat puas terhadap materi yang disampaikan. Kegiatan ini terbukti memberikan dampak positif dalam membentuk karakter siswa yang lebih mandiri, kreatif, dan berdaya saing. Tindak lanjut kegiatan berupa pelatihan lanjutan. Dengan demikian, motivasi berwirausaha yang diberikan secara langsung dan kontekstual menjadi strategi efektif dalam menyiapkan lulusan SMK yang tidak hanya siap kerja, tetapi juga mampu menciptakan lapangan kerja.
Kepuasan Pelanggan Ritel Tradisional : Peran Harga, Variasi Produk, Pelayanan, dan Pengaruhnya terhadap Loyalitas serta Perilaku Pembelian Konsumen Mubarok, Rizkul; Muslikhun, Alfin
JURNAL RISET MANAJEMEN DAN EKONOMI (JRIME) Vol. 3 No. 4 (2025): Oktober : JURNAL RISET MANAJEMEN DAN EKONOMI
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jrime.v3i4.3563

Abstract

This study aimed to determine the impact of price, product variety and service quality on customer satisfaction at Warung Pojok grocery stores in Semarang. The study adopted an explanatory approach. The sample size was calculated using the Lemeshow formula and comprised 120 Warung Pojok customers. Multiple linear regression was used to analyse the data. The results showed that price had no significant effect on customer satisfaction. Conversely, product variety and service quality were found to have a positive and significant effect on customer satisfaction. These findings confirm that product diversity and quality service are important in fostering customer loyalty within the traditional retail sector. In practical terms, the results can help business owners to formulate marketing strategies tailored to consumer needs. Furthermore, these findings can serve as a reference for future studies examining customer satisfaction factors in the context of grocery stores. In practical terms, the results can assist business owners in formulating targeted marketing strategies that prioritize product variety and service excellence. The study also provides valuable insights for future research, offering a foundation for further exploration of customer satisfaction factors in grocery store contexts and other traditional retail environments.
From Complaints to Loyalty: Service Factors Influencing Passenger Satisfaction at Poncol Station Alfin Muslikhun; Rowiyani Rowiyani; Lathifatul Aulia; Mukhlidin Mukhlidin
Proceeding of the International Conference on Management, Entrepreneurship, and Business Vol. 2 No. 1 (2025): June : Proceeding of the International Conference on Management, Entrepreneursh
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/icmeb.v2i1.171

Abstract

This research investigates the impact of several key factors on customer satisfaction at the KAI Company, specifically for train services operating at Poncol Station in Semarang. Classified as causal research, the study focuses on identifying how variables such as electronic service quality (e-quality), complaint handling, station facilities, and punctuality contribute to improved satisfaction among passengers. The research population consists of all train users at the station, without a fixed number, while a sample of 100 respondents was selected using the Lemeshow formula. Data collection methods involved the use of structured questionnaires and interviews with passengers to gain both quantitative and qualitative insights. The data analysis revealed that 85% of customer satisfaction levels can be attributed to the four main factors mentioned: the quality of digital services, the effectiveness of complaint resolution, the availability and quality of facilities, and adherence to schedules. The remaining 15% of satisfaction is influenced by other, unexamined variables. Each of the four tested variables was found to have a statistically significant individual (partial) impact on customer satisfaction. Furthermore, the simultaneous (overall) testing confirmed that these factors collectively have a strong and meaningful effect on how passengers perceive the quality of the rail service. The findings emphasize the importance of consistently improving these specific operational areas to enhance customer experiences. In particular, maintaining service reliability, responding to customer complaints efficiently, improving digital interfaces, and upgrading station facilities can lead to greater satisfaction and potentially increase customer loyalty. The study suggests that service providers like KAI must adopt a customer-centered approach that focuses on both digital and physical aspects of the travel experience to remain competitive in the transportation industry.
Budidaya Lele Dan Tanaman Kangkung Dalam Satu Ember Untuk Meningkatkan Ekonomi Rumah Tangga: (Pelatihan Warga RT 01 RW 03 Kelurahan Kedungmundu) Muslikhun, Alfin; Rowiyani; Mukhlidin; Sholeh, Khoerul; Maulana, Iqbal
Jurnal Atma Inovasia Vol. 5 No. 1 (2025)
Publisher : Lembaga Penelitian dan Pengabdian pada Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24002/jai.v5i1.10031

Abstract

Lele adalah ikan yang sering dikonsumsi masyarakat yang mudah dilakukan budidaya karena mampu bertahan dalam kondisi apapun. Sedangkan kangkung merupakan tanaman yang mudah dibudidayakan didalam air dan bisa dikonsumsi sehari-hari. Lele dan kangkung dapat dibudidayakan dalam satu tempat yang nantinya akan memiliki nilai ekonomis dan bisa menjadi konsumsi rumah tangga juga. Kegiatan pengabdian masyarakat ini bertujuan untuk memberikan keilmuan kepada para warga RT 01 RW 03 Kelurahan Kedungmundu tentang bagaimana budidaya lele dan kangkung di lahan yang sempit dengan menggunakan ember. Kegiatan pengabdian masyarakat ini diharapkan mampu meningkatkan ekonomi warga RT 01 RW 03 Kelurahan Kedungmundu untuk dapat membudidayakan lele dan kangkung yang nantinya bisa dikonsumsi sendiri maupun dijual di sekitar. Hasil dari kegiatan ini warga RT 01 RW 03 Kelurahan Kedungmundu dapat mengaplikasikan dalam kehidupan karena tidak memerlukan lahan yang luas hanya memakai ember. Pelaku budidaya juga bisa memantau perkembangan lele dengan memberikan vitamin dan makanan agar pertumbuhan lele sehat dan cepat. Tanaman kangkung juga akan dapat nutrisi dari air tempat lele tersebut. Hal ini merupakan terobosan yang mutualisme.
Membangun Kemandirian dan Efisiensi Ibu-Ibu PKK melalui Manajemen Waktu di Desa Kaligading Muslikhun, Alfin; Mukhlidin, Mukhlidin; Rowiyani, Rowiyani; Carissa, Restu; Fiqih Merisa, Chelsea Olivia
Jurnal Atma Inovasia Vol. 6 No. 2 (2026)
Publisher : Lembaga Penelitian dan Pengabdian pada Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24002/jai.v6i2.12991

Abstract

This community service program aims to enhance the independence and efficiency of PKK women in Kaligading Village through time management training. The main challenge faced by PKK members lies in balancing domestic, social, and economic roles, which often hinders optimal participation in village programs. The method applied was Participatory Action with a community development approach, involving 32 participants consisting of PKK administrators, dasa wisma leaders, and home-based business groups. The training covered the fundamentals of time management, priority setting, daily scheduling, and effective meeting simulations. The results revealed an 85% improvement in participants’ knowledge and skills as measured by post-test, accompanied by behavioral changes in utilizing simple tools such as daily notes and digital reminders. Participants successfully adopted new habits to balance family responsibilities, organizational duties, and entrepreneurial activities. Furthermore, the effectiveness of PKK meetings and programs increased, fostering greater participation and maximizing local potential. In the long term, this program contributes to strengthening PKK’s institutional capacity while opening opportunities for improving family economic welfare.
Analisis Faktor-Faktor yang Mempengaruhi Keputusan Pembelian Cat Nippon Paint Wilayah Kota Semarang Pasca Pandemi Covid 19 Alfin Muslikhun; Jayus Jayus; Khoerul Sholeh; Antin Azizah Ali; Rizkul Mubarok
Journal Of Business, Finance, and Economics (JBFE) Vol 3 No 1 (2022): Journal Of Business, Finance, and Economics (JBFE)
Publisher : Universitas Veteran Bangun Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32585/jbfe.v3i1.5694

Abstract

The aim of the research is to examine the influence of online promotion, brand image and product quality on the decision to purchase Nippon Paint paint in Semarang City following the Covid 19 Pandemic. The population in this research is all consumers in the Semarang City area. The sample that will be used in this research is 100 people selected using the purposive sampling method. The data analysis tool uses the SPSS application. Data testing uses data instrument tests, classical assumption tests, model feasibility tests, and multiple regression analysis tests. The results of testing hypothesis 1 (H1) show that online promotions have a significant positive effect on purchasing decisions. The results of testing hypothesis 2 (H2) show that brand image has a significant positive effect on purchasing decisions. The results of testing hypothesis 3 (H3) show that product quality has a significant positive effect on purchasing decisions. From the test results, it can be seen that the coefficient of determination (adjusted R2) obtained was 0.772. This means that the variables of online promotion, brand image and product quality can influence purchasing decisions by 77.2%. Meanwhile, the remaining 22.8% is influenced by other variables.
Pengaruh Variasi Produk, Kualitas Produk, Dan Kualitas Pelayanan Terhadap Kepuasan Konsumen Pada Toko Ramai Semarang Muhlidin Muhlidin; Rowiyani Rowiyani; Alfin Muslikhun
Jurnal Akuntan Publik Vol. 1 No. 1 (2023): Maret : Jurnal Akuntan Publik
Publisher : International Forum of Researchers and Lecturers

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59581/jap-widyakarya.v1i1.330

Abstract

This study aims to determine the effect of product variations on consumer satisfaction Ramai Semarang Store. Inferential level research type. The population in this study are all consumers who shop at Ramai Semarang Store. The sampling technique used the accidental sampling method with a total sample of 100 people obtained using the Lemeshaw formula. The data analysis technique used is multiple regression. The results of this study indicate that product variations have a positive effect on consumer satisfaction at Ramai Semarang Store. Product quality has a positive effect on consumer satisfaction at Ramai Semarang Store. Service quality has a positive effect on consumer satisfaction at Ramai Semarang Store. Testing the feasibility of the model obtained product variations, product quality, and service quality simultaneously affect consumer satisfaction Ramai Semarang Store.
Pendampingan Strategis dalam Penguatan Kapasitas Kelembagaan di Tingkat Daerah Rowiyani; Khoerul Soleh; Arista Fitri Diana; Alfin Muslikhun; Mukhlidin; Dafiko Fajar Pratama
Jurnal Atma Inovasia Vol. 6 No. 3 (2026)
Publisher : Lembaga Penelitian dan Pengabdian pada Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24002/jai.v6i3.13808

Abstract

Strengthening the institutional capacity of labor unions has become an urgent need in facing increasingly complex labor dynamics. The Regional Leadership Board of the National Workers Union Federation (DPD FKSPN) of Semarang Regency, as a workers’ advocacy platform, requires a sustainable organizational development strategy to optimize its role. This community service program aims to enhance leadership capacity, improve administrative and financial management systems, and expand organizational partnerships. The implementation method consisted of three stages: preparation, implementation, and reporting. The preparation stage included needs identification and coordination with partners; the implementation stage involved leadership training, administrative and financial mentoring, and facilitation of strategic networking; while the reporting stage consisted of preparing a final report and providing strategic recommendations. The results showed significant improvements in administrative skills, financial transparency, and participant engagement, with 85% of participants reporting high satisfaction with the program. In conclusion, strategic mentoring has proven effective in strengthening the institutional capacity of DPD FKSPN and supporting the sustainability of its role as a workers’ advocacy organization.
Co-Authors Adiyah Mahiruna Annisa Reni Rahmawati Antin Azizah Ali Ardani Duta Ilham Syaifullah Arista Fitri Diana Arista Fitri Diana Aulia, Lathifatul Carissa, Restu Ceria May Diana Dafiko Fajar Pratama Dewy, Haryana Fiqih Merisa, Chelsea Olivia Firmansyah Firmansyah Garbada Boris Setyawan Haryani Haryani Ika Listyawati Ika Listyawati Iqbal Maulana Iqbal Maulana JAYUS Jayus Jayus Jayus Jayus Khansa Aulia Anissa'adah Khoerul Sholeh Khoerul Soleh Khoerul Soleh Khoirul Sholeh Meia Rizqi Talita Putri Mubarok, Rizkul Muh. Nasihin Muhlidin Muhlidin Muhlidin Muhlidin Mukhlidin Mukhlidin Mukhlidin Mukhlidin Mukhlidin Mukhlidin Mukhlidin, Mukhlidin Nimas Ayu Puji Astuti Nita Nurmawati Pamastutiningtyas, Terrensia Sekar Rizkul Mubarok Rosiana Ramadhon Rosiana Ramadhon Rowiyani Rowiyani Rowiyani Rowiyani Rowiyani Rowiyani Rowiyani, Rowiyani Safaat Yulianto Setya Pramono Setyawan, Arie Yoga Setyawan, Garbada Boris Sholeh, Khoerul Soleh, Khoerul Sulistijanti, Wellie Sutopo - Sutopo Sutopo Wanda Pratiwi Wellie Sulistijanti Wijayaningrum, Taswati Nova Yulianingrum, Fidya