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All Journal JURNAL PENDIDIKAN TAMBUSAI Abdi Laksana : Jurnal Pengabdian Kepada Masyarakat JURNAL PUBLISITAS Jurnal Ilmiah Ilmu Administrasi LEGAL BRIEF Jurnal Daya Mas : Media Komunikasi dan Informasi Hasil Pengabdian dan Pemberdayaan Masyarakat Jurnal Hasil Pengabdian Masyarakat (JURIBMAS) Kybernology : Journal of Government Studies Jurnal Pengabdian Masyarakat Bangsa Tensile : Jurnal Pengabdian Kepada Masyarakat Komunita: Jurnal Pengabdian dan Pemberdayaan Masyarakat Antasena: Governance and Innovation Journal Nusantara Journal of Multidisciplinary Science Kenduri: Jurnal Pengabdian Dan Pemberdayaan Masyarakat Jurnal Penelitian Multidisiplin Bangsa Jurnal Pengabdian Masyarakat Mentari WINDRADI: Jurnal Pengabdian Masyarakat SEBA : Seputar Pengabdian Jurnal Pengabdian Kepada Masyarakat
Jaka Maulana
Universitas Pamulang
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Medicine & Pharmacology Nursing Physics Public Health Social Sciences Transportation Other

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Sosialisasi Penguatan Komunikasi Aparat Desa Untuk Mewujudkan Pelayanan Publik Yang Transparan Jaka Maulana; Heru Wahyudi; Ulvia Fadilah; Rafif Prayata Nurbintan; Firzan Zakky
KOMUNITA: Jurnal Pengabdian dan Pemberdayaan Masyarakat Vol 5 No 2 (2026): Mei
Publisher : PELITA NUSA TENGGARA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60004/komunita.v5i2.570

Abstract

Public service delivery at the village level requires effective organizational communication to ensure consistent internal coordination and transparent dissemination of service information to citizens. In Kramatwatu Village, Serang Regency, key challenges include unstructured internal communication among village officials, suboptimal external communication with the community, limited use of information media, and the absence of standardized communication flows that support service accountability. This community service program aimed to strengthen village officials’ internal and external communication as a prerequisite for more transparent public services and improved public trust. The program employed a participatory socialization approach through structured presentations, interactive discussions, case studies, role-play simulations of service communication, and guided reflection to formulate follow-up actions. The results indicate improved participants’ understanding of organizational communication, heightened awareness of service-information transparency, and emerging commitments to enhance communication channels (information boards, village social media, and deliberative forums) as well as initial steps toward developing a communication flow/SOP. These findings are significant as they highlight organizational communication strengthening as a practical foundation for sustaining improvements in village public service quality.
Sosialisasi Penerapan Tata Kelola BUMDes yang Transparan dan Akuntabel Berbasis Prinsip Administrasi Publik Ulvia Fadilah; Jaka Maulana; Iif Marifatul Halifah; Nurhidayati Nurhidayati
KENDURI : Jurnal Pengabdian dan Pemberdayaan Masyarakat Vol. 6 No. 1 (2026): April
Publisher : Yayasan Darussalam Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62159/kenduri.v6i1.1972

Abstract

Village-Owned Enterprises (BUMDes) continue to face a number of challenges, particularly weak organizational governance, limited managerial capacity, and inadequate implementation of transparency and accountability principles. These conditions have led to unprofessional business practices that have not yet generated optimal benefits for the community. This community service program is designed to strengthen the understanding and capacity of BUMDes managers in implementing transparent and accountable governance based on public administration principles. The program employs participatory methods, including training, interactive discussions, simulations, and question-and-answer sessions. Results indicate an increased managerial understanding of structured procedures, proper administration, and accountable reporting. Furthermore, the program fosters collective awareness of the importance of implementing openness and responsibility in organizational management. Overall, this initiative contributes to strengthening the governance of Village-Owned Enterprises, enabling them to become more professional, credible, and sustainable in supporting rural economic development.
Legal and Administrative Analysis of Ombudsman’s Role in Resolving Public Service Maladministration in Indonesia Jaka Maulana; Heru Wahyudi; Angga Rosidin
LEGAL BRIEF Vol. 15 No. 2 (2026): Juni: Law Science and Field
Publisher : IHSA Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/legal.v15i2.1647

Abstract

Public service maladministration remains a significant challenge in Indonesia because it undermines citizens’ rights, weakens administrative justice, and reduces accountability in public service governance. This study aims to analyze the legal and administrative role of the Ombudsman of the Republic of Indonesia in resolving public service maladministration. The research employs a normative juridical approach complemented by qualitative administrative document analysis, using statutory regulations, scholarly literature, and institutional documents related to the Ombudsman’s authority, complaint-handling mechanisms, and institutional effectiveness. The findings show that the Ombudsman holds a strategic position as an independent external oversight institution with authority to receive complaints, examine allegations of maladministration, conduct investigations, facilitate corrective actions, and issue recommendations. Administratively, the Ombudsman functions as a complaint-resolution mechanism, an accountability forum, and a preventive institution for improving public service governance. However, its effectiveness is constrained by uneven compliance with recommendations, limited coercive enforcement, incomplete regulatory support for certain remedies, restricted institutional capacity, and variations in bureaucratic responsiveness. This study concludes that the effectiveness of the Ombudsman in resolving maladministration depends on the interaction between legal authority, administrative capacity, institutional compliance, and sustainable follow-up mechanisms
Administrative Discretion and the Risk of Abuse of Authority in Indonesian Public Administration Heru Wahyudi; Jaka Maulana; Angga Rosidin
LEGAL BRIEF Vol. 15 No. 2 (2026): Juni: Law Science and Field
Publisher : IHSA Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/legal.v15i2.1648

Abstract

Administrative discretion is essential in public administration because government officials must often respond to concrete problems, regulatory gaps, urgent situations, and administrative stagnation that cannot be fully addressed through rigid legal rules. In Indonesia, discretionary authority is formally recognized under Law Number 30 of 2014 concerning Government Administration as a lawful mechanism to maintain responsive governmental action. However, discretion also creates a risk of abuse of authority when it is exercised beyond its legal purpose, detached from public interest, or conducted without accountability and adherence to the General Principles of Good Governance. This study aims to analyze the legal position of administrative discretion in Indonesian public administration, examine its potential transformation into abuse of authority, and formulate a balanced legal and governance framework for controlling discretionary power. This research employs normative legal research supported by a conceptual public administration approach through statutory, conceptual, and analytical methods. The study finds that discretion is indispensable for adaptive governance, but its legitimacy depends on clear legal boundaries, transparent reasoning, proper documentation, effective oversight, and a precise distinction between lawful discretion and unlawful misuse of authority. This article concludes that strengthening these safeguards is necessary to support responsive, accountable, and rule-based governance in Indonesia
Co-Authors Afiyah Nabilah Agus Sjafari Agus Sjafari Angga Rosidin Aprilia , Ageung Putri Awalia, Dina Della Nur Savira Duandika, Reyhansa Elsa Peramahdalena Evarista Ndawa Evarista Ndawa Febriansyah, Rizki Dwi Febryan Ajeng Ramdani Feramahdalena, Elsa Firzan Zakky Ginanjar, Ahmad Gunawan, Jholly Putra Haikah, Aslihatul Heru Wahyudi Heru Wahyudi Iif Marifatul Halifah Ilham, M. imam maulana, imam Irfansyah Lena, Elsa Fera Mahda Marismiati Marliana, Mia Marlina, Siska Meliyana, Fitri Mustofa, Ilham Naibaho, Diana Stevany Nurfatimah Tiara Cinta Humonggio Nurhidayati Nurhidayati Nurhidayati Nurul Jhoana Putri Putri, Erlina Apsari Rafif Prayata Nurbintan Rahmawati, Hilda Rofah Rosidin, Angga Siti Istiqomah Suliawati, Ade Alfiyah Supono Susanti, Ayi Suwaib Amiruddin Suwaib Amiruddin Tia Setiani Trihadi, Tegar Ulvia Fadilah Wijaya, Sultan Hadi Yohanes Oci Zuhroh, Ash Shifatuz