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The Influence of Employee Wellbeing and Employee Resilience on Innovation Work Behavior Mediated By Work Climate in the Insurance Industry in DKI Jakarta Zeanette T. LISBET; Willy ARAFAH; Deasy ASEANTY
International Journal of Environmental, Sustainability, and Social Science Vol. 4 No. 3 (2023): International Journal of Environmental, Sustainability, and Social Science (May
Publisher : Indonesia Strategic Sustainability

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38142/ijesss.v4i3.414

Abstract

This study analyze the effect of employee wellbeing and employee resilience on innovative work behavior mediated by the work climate in the insurance industry in DKI Jakarta. This research method uses a quantitative approach, tested by Structural. Equation Modeling with the help of the Amos program. The sampling method uses purposive sampling. The data was collected using a questionnaire which was distributed randomly to all departments of 3 (three) life insurance companies and 3 (three) general insurance companies via a google form. The findings in this study indicate that there is no positive effect of employee wellbeing on innovation work behavior, there is a positive influence of employee resilience on innovation work behavior, and there is a positive effect of employee wellbeing on hybrid work climate., There is no positive effect of employee resilience on a hybrid work climate., there is a positive effect of hybrid work climate on innovation work behavior, there is an effect of employee wellbeing on innovation work behavior mediated by hybrid work climate, there is no effect of employee resilience on innovation work behavior mediated by hybrid work climate, there is no effect of hybrid work climate on innovation work behavior moderated by gender. The findings of this study have management implications that management can improve human resource development to identify and maintain resilience qualities in employees and influence them with specially designed interventions. In addition, a company climate that supports creativity and innovation also contributes to the emergence of innovative behavior in the workplace.
The Influence of Employee Wellbeing and Employee Resiliance on Innovation Work Behaviour Mediated by Work Climate in the Insurance Industry in DKI Jakarta Zeanette Tiarma Lisbet
Keynesia : International Journal of Economy and Business Vol. 2 No. 2 (2023): Keynesia : International Journal of Economy and Business
Publisher : ARKA INSTITUTE

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55904/keynesia.v2i2.693

Abstract

This study aims to analyse the influence of employee wellbeing and employee resiliance on innovation work behavior mediated by work climate in the insurance industry in DKI Jakarta. The population of this study are all employees of companies who work in the essential sector of DKI Jakarta, especially in life insurance and general insurance companies. The sampling method used non-probability sampling with purposive sampling technique. the minimum sample size in this study was 250 respondents. The data analysis method used Structural Equation Model (SEM) analysis with the AMOS version 20 statistical program. Based on the test results it can be concluded that employee wellbeing does not had a positive effect on innovation work behavior. employee resilience had a positive effect on innovation work behavior. Furthermore, it is found that employee wellbeing and employee resilience had a positive effect on hybrid work climate, while hybrid work climate had no effect on innovation work behaviour. In testing the intervening hybrid work climate found that it can mediate the effect of employee wellbeing on innovation work behaviour. While the hybrid work climate cannot mediate the effect of employee resilience on innovation work behaviour on all employees of companies working in the essential sector of DKI Jakarta.
Analysis of Labor Fulfillment to Improve Customer Satisfaction Mendrofa, Syah Abadi; Lisbet, Zeanette T.; Mukaromah, Hajar; Iswanto, Iswanto; Utomo, Bekti
Abdimas Indonesian Journal Vol. 4 No. 2 (2024)
Publisher : Civiliza Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59525/aij.v4i2.455

Abstract

This research project aims to examine how the fulfillment of the workforce can enhance customer satisfaction through a comprehensive analysis of existing literature in the field. The objective of this study is to examine the relationship between the quantity, quality, and distribution of the workforce and the level of customer satisfaction. Previous research indicates that ensuring the optimal quantity, skill level, and strategic placement of the workforce can enhance service performance and, subsequently, customer satisfaction. Additionally, workforce training and development, as well as an effective performance management system, are vital in developing a workforce equipped to address customer needs.
Impact of Financial Literacy, Risk Tolerance, Usefulness Perception, and Trust Perception on Financial Decision of MSMEs in West Java Kartiwa, Aa; Hidayat, Gustina; Lisbet, Zeanette T; Siagian, Ade Onny
International Journal of Business, Law, and Education Vol. 5 No. 2 (2024): International Journal of Business, Law, and Education
Publisher : IJBLE Scientific Publications Community Inc.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56442/ijble.v5i2.869

Abstract

This study investigates the impact of financial literacy, risk tolerance, perceived usefulness, and trust perception on the financial decision-making of micro, small, and medium-sized enterprises (MSMEs) in West Java. Using a sample of MSME owners, the study employs multiple regression analysis to explore the relationships between these variables. The findings reveal that financial literacy is the most significant factor influencing financial decision-making, followed by perceived usefulness, risk tolerance, and trust perception. The results underscore the importance of financial education, adoption of beneficial financial tools, and fostering trust in financial institutions for enhancing MSME financial decisions. The study offers practical and theoretical contributions, providing valuable insights for policymakers, financial institutions, and MSMEs. Future research should consider expanding the geographical scope and exploring potential moderating factors in financial decision-making.
The Nexus Between Data-Driven Decision-Making, Market Responsiveness, and Strategic Alliances in Boosting Business Growth of Start-Up Companies Lisbet, Zeanette T; Al Faroqi, Fachmi; Evelyna, Feby; Prihadi, Donny Juliandri
International Journal of Business, Law, and Education Vol. 5 No. 2 (2024): International Journal of Business, Law, and Education
Publisher : IJBLE Scientific Publications Community Inc.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56442/ijble.v5i2.890

Abstract

This study explores the nexus between data-driven decision-making, market responsiveness, and strategic alliances in fostering business growth among start-up companies. Utilizing a quantitative research design, data were collected through surveys distributed to start-up firms, resulting in a sample that highlights the relationships among key constructs. The analysis, conducted using Partial Least Squares Structural Equation Modeling (PLS-SEM), reveals that data-driven decision-making significantly influences business growth, with market responsiveness acting as a mediator and strategic alliances serving as a moderator in this relationship. The findings underscore the importance of leveraging data analytics to enhance responsiveness to market dynamics and establishing strategic partnerships to optimize growth outcomes. This research provides actionable insights for start-ups aiming to navigate competitive environments and drive sustainable growth.
The Influence of Soft Skills and Networking on Business Innovation and Startup Sustainability in Indonesia's Creative Industries T. Lisbet, Zeanette; Supriandi, Supriandi; Muhtadi, Muhamad Ammar
West Science Interdisciplinary Studies Vol. 3 No. 03 (2025): West Science Interdisciplinary Studies
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsis.v3i03.1777

Abstract

The creative industry in Indonesia is a rapidly growing sector that requires continuous innovation and sustainable business practices. This study examines the influence of soft skills and networking on business innovation and startup sustainability using a quantitative approach with Structural Equation Modeling–Partial Least Squares (SEM-PLS). Data were collected from 210 respondents, and the analysis utilized a Likert scale (1-5) to measure perceptions. The findings indicate that soft skills significantly impact business innovation and startup sustainability. Networking also plays a crucial role, positively affecting both business innovation and startup sustainability. The results highlight that entrepreneurs with strong soft skills are more likely to develop innovative strategies, while networking is essential for ensuring long-term sustainability. The study provides managerial insights for entrepreneurs, policymakers, and investors, emphasizing the need for entrepreneurial training programs and networking opportunities to foster business growth in Indonesia’s creative industry. 
The Influence of Soft Skills and Networking on Business Innovation and Startup Sustainability in Indonesia's Creative Industries T. Lisbet, Zeanette; Supriandi, Supriandi; Muhtadi, Muhamad Ammar
West Science Interdisciplinary Studies Vol. 3 No. 03 (2025): West Science Interdisciplinary Studies
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsis.v3i03.1777

Abstract

The creative industry in Indonesia is a rapidly growing sector that requires continuous innovation and sustainable business practices. This study examines the influence of soft skills and networking on business innovation and startup sustainability using a quantitative approach with Structural Equation Modeling–Partial Least Squares (SEM-PLS). Data were collected from 210 respondents, and the analysis utilized a Likert scale (1-5) to measure perceptions. The findings indicate that soft skills significantly impact business innovation and startup sustainability. Networking also plays a crucial role, positively affecting both business innovation and startup sustainability. The results highlight that entrepreneurs with strong soft skills are more likely to develop innovative strategies, while networking is essential for ensuring long-term sustainability. The study provides managerial insights for entrepreneurs, policymakers, and investors, emphasizing the need for entrepreneurial training programs and networking opportunities to foster business growth in Indonesia’s creative industry. 
Strengthening Baduy Handicrafts Through Retail Management: A Case Study in Kanekes Village, Banten T. Lisbet, Zeanette; Priyatna, Hilda Nanda; Shantilawati, Irma
Jurnal Pengabdian Masyarakat (ABDIRA) Vol 5, No 4 (2025): Abdira
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/abdira.v5i4.926

Abstract

Baduy handicrafts, produced by the indigenous community in Kanekes Village, Banten, represent a unique blend of cultural heritage and sustainable craftsmanship. Despite their aesthetic and symbolic value, these products struggle to access wider markets due to limited digital literacy, informal marketing channels, and lack of export readiness. This study explores how retail management and digital adaptation strategies can enhance the competitiveness of Baduy crafts while respecting cultural norms.Using a participatory qualitative approach, the research involved interviews, observations, and group discussions with 25 Outer Baduy artisans on June 26-27, 2025. Findings reveal that artisans face challenges in pricing, product standardization, packaging, and platform usage (e.g., Amazon, Etsy). However, short-term interventions—such as branding, digital training, and basic e-commerce exposure—improved production quality, raised market awareness, and engaged youth as agents of innovation.The study concludes that culturally contextualized retail strategies can enable indigenous crafts to enter global markets without compromising identity. Strategic recommendations include capacity building in export logistics, platform onboarding, storytelling-based branding, and cooperative-based distribution systems. Empowering the younger generation and fostering collaboration are key to sustaining transformation. The Baduy case illustrates that tradition and technology can coexist to foster inclusive, ethical trade.
SWOT Analisa Potensi Ekowisata di Kampung Wisata Cikadu Desa Tanjung Jaya: Sumber Daya Alam dan Keberlanjutan T. Lisbet, Zeanette; Tri Utami, Rahayu; Meidiana, Rabeka; Suryadi, Ibnu
Action Research Literate Vol. 8 No. 7 (2024): Action Research Literate
Publisher : Ridwan Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/arl.v8i7.462

Abstract

Kampung Wisata Cikadu dikenal memiliki kekayaan sumber daya alam yang melimpah, termasuk keanekaragaman hayati yang tinggi dan pemandangan alam yang memukau. Keindahan alam ini merupakan salah satu kekuatan utama yang dapat mendukung pengembangan ekowisata di daerah tersebut. Penelitian ini bertujuan untuk mengeksplorasi potensi ekowisata di Kampung Wisata Cikadu, Desa Tanjung Jaya, Kecamatan Panimbang melalui analisis SWOT (Strengths, Weaknesses, Opportunities, Threats). Penelitian ini menggunakan metode deskriptif dengan fokus pada analisis SWOT untuk mengevaluasi potensi ekowisata di Kampung Wisata Cikadu, Desa Tanjung Jaya, Kecamatan Panimbang. Hasil penelitian ini diharapkan dapat memberikan rekomendasi strategis untuk pengembangan ekowisata yang berkelanjutan di Kampung Wisata Cikadu. Rekomendasi tersebut meliputi perbaikan infrastruktur, peningkatan promosi dan pemasaran, serta pengelolaan sumber daya alam yang lebih baik. Dengan demikian, potensi ekowisata di Kampung Wisata Cikadu dapat dimanfaatkan secara optimal, memberikan manfaat ekonomi bagi masyarakat lokal, dan menjaga kelestarian alam untuk generasi mendatang. Kesimpulan dari penelitian ini memiliki berbagai keunggulan yang dapat dioptimalkan. Keanekaragaman hayati yang tinggi, lanskap alami yang indah, serta budaya lokal yang kuat merupakan daya tarik utama yang dapat menarik minat wisatawan dan peneliti.