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Journal : E-JRM

Pengaruh Stres Kerja dan Kepuasan Kerja Terhadap Perilaku Cyberloafing Karyawan Studi Kasus Lembaga Manajemen Infaq Kantor Pusat Moh. Isra Benasmi; Muhammad Ridwan Basalamah; Aleria Irma Hatneny
E-JRM : Elektronik Jurnal Riset Manajemen E-JRM : Elektronik Jurnal Riset Manajemen Vol. 12 No. 01
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

Abstract The internet is a big leap that has occurred in the industrial,technology, information and communication sectors that move dynamically which can be processed to provide faster and more useful information. The internet has been used in various fields, one of which is the world of work, the use of the internet whose initial function is to speed up and simplify an employee's performance also has a negative impact which gives free access to the world of social media. In the world of work, the phenomenon of internet use that has nothing to do with work becomes the focus of a problem called Cyberloafing. The purpose of this study was to determine the effect of job stress and job satisfaction on the cyberloafing behavior of employees at the Surabaya Headquarters Infaq Management Institute.This research method uses a quantitative approach, namely the process of finding knowledge using numbers as a tool to analyze information about what you want to know, the results of this study are that the work stress variable does not have a significant influence on cyberloafing behavior with a significant value of 0.557 while the job satisfaction variable has a significant effect. significant to cyberloafing behavior with a significant value of 0.031. Keywords: Job stress, Job Satisfaction, Cyberloafing, Internet
Pengaruh Sales Promotion, Hedonic Shopping Motivation Dan Web Quality Terhadap Impulse Buying Pada Online Shop Shopee Di Masa Pandemi (Studi Pada Mahasiswa Fakultas Ekonomi Dan Bisnis Universitas Islam Malang) Syifaullima Fissudur; Muhammad Ridwan Basalamah; Aleria Irma Hatneny
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 10 No. 10 Agustus 2021
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

AbstractThis study aims to explain the effect of sales promotion, hedonic shopping motivation and web quality on impulse buying at Shopee's online shop. The variables used in this study consist of 4 variables, namely the dependent variable is impulse buying and the independent variables are sales promotion, hedonic shopping motivation, and web quality. The data used are primary and secondary data, obtained from students of the Faculty of Economics and Business, Islamic University of Malang. Sampling was done using purposive sampling method. Data analysis used classical assumption test and multiple linear regression. The results of this study indicate that the variables of sales promotion, hedonic shopping motivation and web quality have a positive effect on impulse buying for FEB UNISMA students. While Sales Promotion, Hedonic Shopping, Web Quality have a positive effect on Impulse Buying on Shopee's online shop. Keywords: Impulse buying, sales promotion, hedonic shopping motivation, and web quality
PENGARUH PEMULIHAN LAYANAN TERHADAP LOYALITAS PELANGGAN JNE EXPRESS DENGAN KEPUASAN PELANGGAN SEBAGAI VARIABEL INTERVENING (Studi kasus pada mahasiswa FEB UNISMA Prodi Manajemen Angkatan 2017) Susetyo Puji Choerunnisa; N Rachma; Aleria Irma Hatneny
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 09 No. 15 Agustus 2020
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

AbstractThis reserch aims to determine the effect of service recovery on customer loyalty JNE EXPRESS with customer satisfaction as an intervening variable in FEB UNISMA management class of 2017. The population are who have used JNE EXPRESS services. The sampels were taken using malholtra formula so that obsianed 110 responden qualified as sampels. In this study the data collection techniques used were questionnaires and interviews. The tool used for data analysis in this study is to use a software application in the form of SPSS version 20. The method of analysis in this study uses path analysis. The instrument test in this study was a normality test, reliability test, validity test, t test, Sobel test. The result study shows that service Recovery significantly influences Customer Satisfaction. While Customer Satisfaction has a significant effect on Customer Loyalty and Service Recovery Has a Significant Effect on Customer Loyalty through Customer Satisfaction. Keywords: Service Recovery, Customer Loyalty, Customer Satisfaction
MOTIVASI , KOMUNIKASI, LINGKUNGAN KERJA DAN KOMITMEN ORGANISASI PENGARUHNYA TERHADAP KINERJA PEGAWAI NEGERI SIPIL WILAYAH LOWOKWARU Cholilah Cholilah; Rois Arifin; Aleria Irma Hatneny
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 09 No. 12 Februari 2020
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

ABSTRACT The purpose of this research is useful 1) to prove that employee performance affects motivation, communication, work environment and organizational commitment partially, 2) to know that employee performance influences motivation, communication, work environment and organizational commitment simultaneouslyBy using a sample of 80 civil servants in the Lowokwaru sub-district.Method of collecting data with Systematic Random Sampling       The results of this study indicate that simultaneously variables of motivation, communication, work environment and organizational commitmen significantly influence. Partially motivation and work environment do not significantly influence communication performance and organizational commitmen significantly influence employee performance Keywords: Performance, motivation, communication, work environment and organizational commitmen
PENGARUH LOKASI, PRODUK DAN HARGA TERHADAP MINAT BELI KONSUMEN UD. SUMBER REJO KABUPATEN MALANG Muhammad Syahrul Wafa; Nur Hidayati; Aleria Irma Hatneny
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol 09 No. 20 Agustus 2020
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

ABSTRACTThis study entitled the effect of location, product and price on consumer buying interest in UD. Sumber Rejo Malang. This research raises the problem of how location, product and price influence buying interest. This study aims to determine the effect of location, product and price on purchase intention. The population of this study were all customers of Sumber Rejo Building Depo, with the number of correspondents in June 2020 as many as 1800 respondents. Sampling using the Acidental Sampling method and a total sample of 95 people. This study uses multiple linear regression models. In this study, it shows that location, product and price simultaneously influence buying interest. Location has a significant positive effect on buying interest. Products have a significant positive effect on purchase intention. price has a significant positive effect on interest. Keywords: Location, Products and Prices and Buying Interest.
Pengaruh Kecerdasan Intelektual, Kecerdasan Emosional Dan Kecerdasan Spiritual Terhadap Sikap Etis Mahasiswa (Studi Kasus Pada Mahasiswa Program Studi Manajemen 2017 Universitas Islam Malang) Moh. Rechal Sifaul Hamdani; Agus Widarko; Aleria Irma Hatneny
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 10 No. 06 Agustus 2021
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

AbstractThis study aims to determine and analyze the influence of intellectual intelligence, emotional intelligence and spiritual intelligence on students' ethical attitudes. The sampling method in this study used purposive sampling. The sample used in this study were management students of the 2017 Islamic University of Malang, the sample obtained was 84 respondents. The results of this study indicate that partially all variables have a significant and positive effect. While the results of multiple linear regression analysis showed a positive influence on students' ethical attitudes.Keywords: Intellectual Intelligence, Emotional Intelligence, Spiritual Intelligence, Student Ethical Attitude
PENGARUH MULUT KE MULUT, GAMBAR TUJUAN, DAN TUJUAN BRANDIG TENTANG KUNJUNGAN KEMBALI DI PASIR PUTIH TUBAN Siti Mariyam; M Hufron; Aleria Irma Hatneny
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 09 No. 16 Agustus 2020
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

Abstract This study analyze the Word Of Mouth, Destination image and destination branding of Revisiting Interest in Tuban White Sand The beach Tour either simultaneously or partially. This research uses an explanatory research type with a quantitative approach. The population in this study were visitors from the White Sand Beach Tourism. Samples taken were 73 respondents. The sampling technique used was snowball. Data were analyzed using multiple linear regression analysis processed with SPSS 16.0 software. The data collection method used was a questionnaire. The results showed that the Reviews, destination images, destination branding at the same time had a significant effect on Visiting Interest. And Word Of Mouth has a partially significant effect on interest in visiting. Meanwhile, Destination Image has no partially significant effect on Returning Interest. And Destination Branding partially significant effect on Returning Interest. Keywords: Reviews, destination images, destination branding for Returning Interest
PENGARUH WORD OF MOUTH, DAYA TARIK WISATA DAN HARGA TERHADAP KEPUTUSAN BERKUNJUNG (Studi Kasus Pada Pengunjung Waterboom 88 Bululawang) Gusti Wahyuning Vilda; M. Hufron; Aleria Irma Hatneny
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 09 No.19 Agustus 2020
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

AbstractThis study aims to determine the effect and analyze word of mouth, tourist attraction and price simultaneously and partially on visiting decisions. The population in this research are visitors at Waterboom 88 Bululawang. The sample was taken using the Slovin formula in order to obtain 97 respondents who met the requirements as the sample. This research was conducted by providing a questionnaire and using multiple linear regression analysis method. The results of this study indicate that: (1) the variable word of mouth, tourist attraction and price simultaneously influence the decision to visit Waterboom 88 Bululawang. (2) the variable word of mouth has a positive and significant effect on the decision to visit Waterboom 88 Bululawang. (3) the tourist attraction variable has a positive and significant effect on the decision to visit Waterboom 88 Bululawang. (4) the price variable has a positive and significant effect on the decision to visit Waterboom 88 Bululawang.  Keyword: Word Of Mouth, Tourist Attraction, Price, Visit Decesion
PENGARUH HARGA, PROMOSI, DAN KUALITAS PELAYANAN TERHADAP KEPUTUSAN PEMBELIAN (Studi kasus konsumen Grab di Kelurahan Pakis Jajar Kab Malang) Muhammad Hawin Khulugi; M Hufron; Aleria Irma Hatneny
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol.09 No. 17 Agustus 2020
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

ABSTRACTThis research was conducted to determine the effect of price, promotion and service quality on Grab service purchase decisions. This research was conducted in the village of Pakis jajar Malang Regency. This type of research uses quantitative data, i.e. the data can be obtained through, observation or downward direct spaciousness, and data sources used are primary data and secondary data. The sample calculation in this study uses the Slovin formula which produces 93 respondents. The results of this study are the price, promotion and service quality variables have a positive and significant influence on purchasing decisionskeywords: Price, promotion of service quality and purchasing decisions
Pengaruh Customer Experience, Ease Of Use, Dan Customer Trust Terhadap Repurcase Intention Konsumen Pada Online Shop Shopee (Studi Kasus Pada Santri Pesantren Kampus Ainul Yaqin Unisma) Luluk Fitria; Rois Arifin; Aleria Irma Hatneny
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 10 No. 03 Februari 2021
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

ABSTRAKThis research was conducted with the aim of analyzing the variables of Customer Experience, Ease of Use and Customer Trust towards Repurcase Intention at the Shopee online shop at the Santri Pesantren Campus Ainul Yaqin Unisma. This research uses explanatory research with descriptive and quantitative approaches. The population in this study were students of Ainul Yaqin Unisma Jln. Tata Surya, Lowokwaru sub-district, Dinoyo, Malang online shop user Shopee.co.id. The sampling technique used was purposive sampling assisted by the Slovin formula, so the research sample was obtained as many as 67 respondents. Data were analyzed using multiple linear regression analysis processed with SPSS 25.0 software. The data collection method used was a questionnaire. The results showed that the variables of Customer Experience, Ease of Use and Customer Trust had a significant effect simultaneously on Repurcase Intention. Customer Experience and Customer Trust variables have a partially significant effect on Repurcase Intention, while the Ease of Use variable does not have a partial significant effect on Repurcase Intention.Keywords: Customer Experience, Ease Of Use, Customer Trust, Repurcase Intention