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Leadership Through Social Media: Local Government Strategies for Innovation, Transparency, and Public Participation (A Study in Denpasar City, Bali) Tri Putri Andriastuti, Komang; Ayu Yuliartika Dewi, I Gusti Agung
Iapa Proceedings Conference 2025: IAPA 2025 Hybrid Annual Conference & Congress INDIGESNOUS PUBLIC ADMINISTRATION
Publisher : Indonesian Association for Public Administration (IAPA)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30589/proceedings.2025.1327

Abstract

Leadership in the digital era requires not only administrative capability but also the strategic use of information technology to foster transparency, innovation, and citizen participation. This study explores the role of digital leadership in local governance by analyzing the use of social media platforms by the Denpasar City Government, namely Instagram (@denpasarkota), TikTok (@pemkotdenpasar), and the community-driven account @infodenpasar. Using a mixed-methods approach that combines content analysis and comparative assessment of engagement metrics, the research examines how these platforms function as instruments of communication, legitimacy-building, and participatory governance. The findings reveal that while official government accounts emphasize policy dissemination, public service announcements, and cultural promotion, community-based platforms such as @infodenpasar demonstrate higher levels of interaction and responsiveness, thereby acting as complementary channels in the governance ecosystem. The study contributes theoretically by expanding the discourse on digital leadership and social media governance in local contexts, and practically by offering insights for municipal governments in developing more collaborative and innovative digital communication strategies to enhance public trust and engagement.
IMPLEMENTASI KEBIJAKAN SISTEM INFORMASI DAN MANAJEMEN PERTANAHAN NASIONAL (SIMTANAS) TERHADAP PELAYANAN PUBLIK DI KANTOR PERTANAHAN KABUPATEN BADUNG I Gusti Agung Ayu Yuliartika Dewi; Anak Agung Gede Oka Wisnumurti; I Made Sumada
Public Inspiration : Jurnal Administrasi Publik Vol. 2 No. 1 (2017): Juli 2017
Publisher : Universitas Warmadewa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22225/pi.2.1.2017.22-26

Abstract

The purpose of this research is to find out the Implementation of the Policy of Information System and National Land Affairs Management (SIMTANAS) to public services in the Land Affairs Office of Badung Regency. The quality of the service given in the Land Affairs Office of Badung Regency has not yet maximum and there are still many complaints from the people. Based on the reality, the problem proposed are that how the Implementation of the Policy of Information System and National Land Affairs Management (SIMTANAS), and how effective and efficient of the implementation affect to the land affairs service quality in the Land Affairs Office of Badung Regency. In order to answer these problems, the research was qualitative research method with descriptive research type. The data obtained through observation and comprehend interview processes, secondary data and also utilizing documentary results. Informant selection was carried out by purposive sampling. Data analysis process was performed by using the Donald Van Meter and Carl Van Horn theories, categorizing and combining data that was obtained, and also determining some relevance correlations with those data. Data validation was carried out with triangulation of data source so data served are valid data. Result of this research shows that there has been improvement of land affairs service quality in Land Affairs Office of Badung Regency after implementing the SIMTANAS policy, although not yet maximal and it need system information and management development so that the land affairs service quality that given will enjoyed by all of the society.
Peran Generasi Milenial Dalam Pengelolaan Sampah Plastik Di Desa Penatih Dangin Puri Kecamatan Denpasar Timur Kota Denpasar I Gusti Agung Ayu Yuliartika Dewi
Public Inspiration : Jurnal Administrasi Publik Vol. 3 No. 2 (2018): Desember 2018
Publisher : Universitas Warmadewa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22225/pi.3.2.2018.84-92

Abstract

Limbah sampah plastik setiap hari semakin meningkat seiring dengan bertambahnya jumlah produk dan pola konsumsi generasi milenial. Hal yang harus dilakukan untuk mengatasi peningkatan volume sampah plastik tersebut adalah dengan cara mengurangi volume sampah plastik dari sumbernya melalui pemberdayaan generasi milenial. Permasalahan mengenai pengelolaan sampah plastik adalah apa saja bentuk regulasi yang terkait dengan pengelolaan sampah plastik di Desa Penatih Dangin Puri, Kelurahan Penatih, Kota Denpasar bagaimana bentuk peran serta generasi milenial dalam pengelolaan sampah plastik dan tingkat peran generasi milenial di Desa Penatih Dangin Puri, tujuan untuk: (1) mendeskripsikan bentuk peran generasi milenial di Desa Penatih Dangin Puri. (2) mendeskripsikan tingkat peran generasi milenial di Desa Penatih Dangin Puri data meliputi wawancara, observasi, dan dokumentasi, sedangkan analisis data menggunakan teknik deskriptif kualitatif. Berdasarkan hasil penelitian, salah satu bentuk peran serta generasi milenial dalam upaya perbaikan lingkungan yaitu dengan memberikan sumbangan tenaga berupa kerja bakti dan ikut serta dalam pengelolaan sampah plastik. Selain itu, mereka juga memiliki cara-cara sederhana untuk mengurangi sampah di sekitar lingkungan tempat tinggal mereka, mereka juga mengadakan pertemuan dengan masyarakat desa yang dilakukan satu kali dalam sebulan, yang dihadiri oleh pemerintah desa setempat, pemuda-pemudi yang tergabung dalam organisasi karang taruna Desa Penatih Dangin Puri yang terdiri dari 13 banjar dan 7 dusun. Generasi milenial melakukan kegiatan tersebut tanpa merasa terpaksa sama sekali. Tingkat peran serta generasi milenial yang terjadi di Desa Penatih Dangin Puri menurut kategori sedang, generasi milenial ikut berperan dalam pengelolaan sampah plastik akan tetapi pelaksanaanya masih belum maksimal.
Implementasi Kebijakan Stimulus Perekonomian Sebagai Countercycical dalam Upaya Menyelamatkan Pelaku Pariwisata Terdampak Covid-19 di Kabupaten Badung I Gusti Agung Ayu Yuliartika Dewi; Ida Bagus Gde Indra Wedhana Purba
Journal of Contemporary Public Administration Vol. 2 No. 1 (2022)
Publisher : Program Studi Administrasi Negara, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Warmadewa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22225/jcpa.2.1.2022.30-34

Abstract

Tourism has become a mainstay sector in development in the Province of Bali. The contribution of tourism to the economy is quite high. At the end of 2019 tourist visits and international tourists experienced a significant decline due to the Covid-19 pandemi which caused the collapse of Bali tourism, especially in Badung Regency as a major tourist destination. Facing an increasingly difficult economic situation amid the outbreak of the Corona virus, the Financial Services Authority has begun to implement a policy of providing stimulus to the economy with the issuance of POJK No.11/POJK.03/2020 National Economic Stimulus as a Countercyclical Policy as a result of the spread of Covid-19 This POJK is expected to be a policy that is able to maintain economic stability and maintain economic growth for the Balinese people, most of whom are engaged in the tourism sector, especially in Badung Regency. This research uses qualitative research methods with descriptive research type. Primary data obtained through the process of observation, interviews, and documentaries. The selection of informants was done by purposive sampling. Data validation is done by triangulation of data sources so that the data presented is valid data. The results of this study describe the implementation of the policy stimulus as a countercyclical in an effort to prevent tourism actors causing the COVID-19 pandemi and describe the supporting and inhibiting factors of this policy.
Implementasi Sistem Pendaftaran Daring (Si Taring) Dalam Pelayanan Publik Di Dinas Kependudukan Dan Pencatatan Sipil Kota Denpasar Ni Luh Sephia Adnyani Putri; I Wayan Mirta; Gusti Agung Ayu Yuliartika Dewi
Journal of Contemporary Public Administration Vol. 3 No. 1 (2023)
Publisher : Program Studi Administrasi Negara, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Warmadewa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22225/jcpa.3.1.2023.34-41

Abstract

Proses pelayanan publik diharapkan mampu mewujudkan konsep good governance agar pelayanan publik dapat berjalan secara maksimal. Salah satu daerah di Indonesia yang berupaya untuk menerapkan konsep good governance ialah Kota Denpasar yang terletak di Provinsi Bali. Kota Denpasar sebagai pusat pemerintahan yang memiliki tingkat mobilitas penduduk sangat tinggi telah berhasil meraih penghargaan tingkat nasional berupa Penghargaan Anugerah Pandu Negeri kategori Gold dengan penilaian tata kelola pemerintahan yang baik. Tetapi masih terdapat kendala dalam pelayanan publik yakni antrian masyarakat yang membludak serta dampak dari pandemi Covid-19. Sehingga Dinas Kependudukan dan Pencatatan Sipil Kota Denpasar berupaya memberikan solusi melalui (Sistem Pendaftaran Daring) Si Taring sebagai upaya dalam pelayanan publik berbasis daring. Penelitian ini dilakukan untuk mengetahui Implementasi Sistem Pendaftaran Daring (Si Taring) dalam Pelayanan Publik di Dinas Kependudukan dan Pencatatan Sipil Kota Denpasar. Jenis penelitian ini adalah jenis penelitian kualitatif dengan pendekatan deskriptif. Penelitian ini menggunakan 3 indikator dalam mengukur implementasi yakni melalui adanya program atau kebijakan, kelompok sasaran, dan elemen pelaksana. Informan dalam penelitian ini terdiri dari pemerintah dan masyarakat. Teknik pengumpulan data yang digunakan melalui observasi, wawancara, dan dokumentasi. Teknik analisis data yang digunakan melalui kondensasi data, penyajian data, penarikan dan verifikasi kesimpulan serta diverifikasi melalui uji keabsahan data yakni kepercayaan, keteralihan, kebergantungan, dan kepastian. Berdasarkan hasil penelitian menunjukkan bahwa pelaksanaan Sistem Pendaftaran Daring (Si Taring) sudah berjalan dengan baik karena masyarakat sudah mengetahui adanya program Si Taring sehingga dapat memudahkan masyarakat dalam mengurus admnistrasi kependudukan secara daring dan tidak perlu merasakan antrian yang panjang serta sudah tersedianya prosedur pelaksanaan pada website. Namun masih terdapat beberapa masyarakat yang kurang paham dengan layanan yang tersedia sehingga diperlukannya sosialisasi secara rutin melalui Dinas Kependudukan dan Pencatatan Sipil Kota Denpasar kepada masyarakat.
IMPLEMENTASI STRATEGI PENGELOLAAN BADAN USAHA MILIK DESA (BUMDES) AMERTA JYOTI DALAM UPAYA MENINGKATKAN PENDAPATAN ASLI DESA (PADES) DI DESA BERABAN, KECAMATAN KEDIRI, KABUPATEN TABANAN Ni Luh Pinky Novi Yani; I Wayan Mirta; I Gusti Agung Ayu Yuliartika Dewi
Journal of Contemporary Public Administration Vol. 4 No. 2 (2024): Journal of Contemporary Public Administration (JCPA) - Edisi November 2024
Publisher : Program Studi Administrasi Negara, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Warmadewa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22225/jcpa.4.2.2024.94-104

Abstract

The Village-Owned Enterprise (BUMDes) is a business entity aimed at managing economic ventures and public services to increase village income and empower the community. Based on Law Number 6 of 2014 and Government Regulation Number 11 of 2021, BUMDes is a legal entity established to manage the potential of the village, increase village original income, and develop village resources. The Amerta Jyoti Village-Owned Enterprise is a legal entity established by Beraban Village to manage businesses, utilize village assets, develop investments and productivity, and provide public services supported by work programs and the implementation of strategies owned by BUMDes. However, in relation to the implementation of the BUMDes strategy, it has not been carried out optimally. This can be seen from the unstable income of BUMDes each year, which means that its contribution to the original income of Beraban Village is still not optimal. Therefore, this research aims to determine the implementation of the strategy of managing BUMDes Amerta Jyoti in Beraban Village in efforts to increase village original income. The method used in this research is descriptive qualitative. The data collection techniques used include observation, interviews, and documentation. The data sources of this research come from primary and secondary data. The technique for determining informants in this research is purposive sampling, where selection is made based on certain considerations. The informants in this research consisted of 6 people based on their roles, fields, and understanding. The data analysis technique used includes data collection, data presentation, conclusion drawing, and data reduction. The analysis used is one of the strategic management approaches according to Wheelen and Hunger, which is strategy implementation with indicators used to analyze in this study, such as programs, budgets, and procedures. The results of this study show that the implementation of the strategy of BUMDes Amerta Jyoti in Beraban Village to increase village original income has not been maximized. This can be seen from the programs that have not been optimally implemented due to the need for more effective strategy application, the budget that requires strengthening of capital, both from the village government or from BUMDes income, and the procedures that have been carried out according to applicable policies.
Adaptive Governance Model in Cultural Preservation: Balancing Customary Obligations and Community Economy in Bali I Gusti Agung Ayu Yuliartika Dewi; Komang Tri Putri Andriastuti Andriastuti
Journal of Social and Policy Issues Volume 6, No. 2 (2026): April- June
Publisher : Pencerah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58835/jspi.v6i2.702

Abstract

This study aims to analyze the coordination patterns between the Bali Provincial Government and Desa Adat (Customary Villages) regarding cultural preservation and to evaluate the effectiveness of the current governance model. Methodologically, this study employs a qualitative approach through in depth interviews with key informants, including government officials, Majelis Desa Adat administrators, Bendesa Adat, and community members (krama). The results show that the current cultural governance model is protective-normative, focusing on institutional strengthening and budgetary support, yet it is not yet fully adaptive to the community's economic pressures. There is a noted imbalance between the symbolic value of culture and the actual economic capacity of residents, exacerbated by rising ceremonial costs and social expectations. Consequently, this study proposes an adaptive-collaborative governance model supported by four main pillars: flexible awig-awig regulation, needs based cultural subsidy schemes, digital transparency in customary fund management, and deliberative collaborative forums. In conclusion, the transformation toward an adaptive collaborative governance model is a structural necessity to maintain the balance between state authority, customary autonomy, and the socio-economic sustainability of the community. This integration is expected to ensure that the preservation of tradition remains proportional and inclusive, while guaranteeing social justice for the Balinese people amidst the dynamics of globalization.
Empowerment of Pokdarwis through Administrative and Tourism Management Training in Metiaut Village, Area Branca, Dili, Timor-Leste I Gusti Agung Ayu Yuliartika Dewi; I Made Yudhiantara; Anak Agung Gede Oka Wisnumurti
Abdi Masyarakat Vol. 8 No. 1 (2026): Abdi Masyarakat
Publisher : Lembaga Penelitian dan Pendidikan (LPP) Mandala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58258/tcj5jx34

Abstract

Community-based tourism development requires strong institutional capacity, particularly in public administration. The Tourism Awareness Group (Pokdarwis) in Metiaut Village, Area Branca, Dili, Timor-Leste has significant potential to develop local tourism, yet faces challenges due to limited administrative skills, such as record-keeping, reporting, and financial management. This community service program aimed to strengthen Pokdarwis’ public administration capacity through the community-based training (CBT) method. The training was implemented through several stages: needs assessment, participatory planning, interactive workshops, hands-on practice, and evaluation. The results indicate a significant improvement in Pokdarwis’ administrative skills, as reflected in their ability to prepare reports, manage a simple cash book, and document activities more systematically. This program contributes to strengthening Pokdarwis’ organizational governance, enhancing professionalism, and encouraging more transparent, accountable, and sustainable management of local tourism destinations in Metiaut Village.
ANALISIS COLLABORATIVE GOVERNANCE DALAM PENGEMBANGAN OBJEK WISATA ALAS KEDATON MONKEY FOREST KABUPATEN TABANAN Ni Kadek Intan Dwi Agustini; Agung Yuli I Gusti Agung Ayu Yuliartika Dewi; Nyoman Sumawidayani
Kebijakan : Jurnal Ilmu Administrasi Vol. 17 No. 02 (2026): Volume 17 No. 02 Juni 2026
Publisher : Program Magister Ilmu Administrasi dan Kebijakan Publik, Pascasarjana, Universitas Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/kebijakan.v17i02.32522

Abstract

Tourism is an important sector in economic development, especially in areas that have natural and cultural potential such as Bali. Alas Kedaton Monkey Forest, as one of the natural tourist attractions in Tabanan Regency, faces challenges in its management, especially related to its natural and cultural potential.Tabanan, faces challenges in its management, especially related to the decline in the number of tourist visits after the COVID-19 pandemic. This problem is exacerbated by low community participation, lack of collaboration with the private sector, and not optimal collaboration-based management. This research focuses on analyzing the application of collaborative governance in the development of the Alas Kedaton Monkey Forest Tourism Object, with an emphasis on collaboration between the Kukuh Customary Village, the private sector, and the Kukuh Village community. The purpose of this research is to understand the collaborative governance process that occurs and identify the impact of the collaboration on the development of tourist attractions. This research used a qualitative approach with descriptive methods. Research informants were determined using purposive sampling technique. The number of informants in this study were eight people, consisting of the Head of Kukuh Village, tourism object managers, private sector parties (PT. Pertamina Fuel Terminal Sanggaran), Pokdarwis members, Kukuh Village community, and visitors to Alas Kedaton Monkey Forest. This research uses data analysis techniques of Miles and Huberman's interactive analysis model which includes data reduction, data presentation, and conclusion drawing. Data collection techniques were carried out through observation, interviews, and documentation. The collaboration has succeeded in improving tourist facilities, improving infrastructure, and opening employment opportunities for local communities. However, community involvement is still limited and private sector contributions still need to be increased. This study recommends the need to strengthen communication between stakeholders and optimize digital-based promotion strategies to encourage the sustainability of the development of Alas Kedaton Monkey Forest. Keywords: Collaborative Governance, Tourism Site Development, Objek Wisata Alas Kedaton Monkey Forest
STRATEGI KEPEMIMPINAN KOLABORATIF KELOMPOK SADAR WISATA DALAM MENINGKATKAN DAYA TARIK WISATA DESA Komang Tri Putri Andriastuti; I Gusti Agung Ayu Yuliartika Dewi; Anak Agung Gde Brahmantya Murti
Jurnal Mediasosian : Jurnal Ilmu Sosial dan Administrasi Negara Vol 9 No 2 (2025): September 2025
Publisher : Universitas Kadiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30737/mediasosian.v9i2.6829

Abstract

Peran pemuda dalam pengembangan wisata desa memiliki potensi strategis melalui inovasi, kolaborasi lintas aktor, dan pemanfaatan media digital. Penelitian ini bertujuan mengeksplorasi strategi kepemimpinan kolaboratif pemuda di Desa Lebih, Gianyar, dalam meningkatkan daya tarik wisata, mengidentifikasi tantangan-peluang, serta merumuskan rekomendasi kebijakan dan pedoman komunitas. Menggunakan pendekatan kualitatif deskriptif, data dikumpulkan lewat wawancara mendalam, observasi partisipatif, dan dokumentasi visual dengan informan pemuda penggerak, tokoh masyarakat, perangkat desa, serta pelaku wisata. Hasil menunjukkan kepemimpinan kolaboratif berbasis jejaring mendorong inovasi produk wisata (Festival Seafood, Sunrise Tour), memperkuat branding digital melalui Instagram dan TikTok, serta memperkuat legitimasi sosial pemuda. Tantangan termasuk dana terbatas, pelatihan minim, dan kesenjangan digital; peluang tercipta dari dukungan pemerintah dan antusiasme pemuda. Artikel ini menyajikan model strategi kolaboratif yang layak direplikasi serta rekomendasi kebijakan dan pedoman operasional bagi desa wisata berbasis komunitas.