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Quality of Drug Rehabilitation Services in Lembaga Peduli Anak Bangsa Samarinda Nur Asiza; Sumarni Sumarni; Suwanto Suwanto
Indonesian Journal of Wiyata Health Administration (IJWHA) Vol 2 No 2 (2022): Volume 02 Nomor 02, December 2022
Publisher : Institut Teknologi Kesehatan Dan Sains Wiyata Husada Samarinda

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (181.743 KB) | DOI: 10.35728/ijwha.v2i2.1091

Abstract

Indonesia is no longer a transit country, but an area known as a potential drug dealer, even today Indonesia is considered a user of ecstasy. The purpose of the study was to look at the quality of drug rehabilitation services at the Samarinda Institute for Caring for the Nation's Children. This type of research is quantitative research with a cross-sectional study approach. The population and sample were all members/rehabilitation patients of the Samarinda City Nation Children's Care Institute, which numbered 32 people. The quality of narcotics rehabilitation services at the nation's children's care institutions is quite good because the supervision and improvement of service quality are also supervised by the National Narcotics Agency so that it can be consistent in its services.
Analysis Of The Implementation Of Government Regulation Number 47 Of 2021 Concerning The Organizer Of The Hospitalization Sector At The Jimmy Medika Mother And Child Hospital Borneo Samarinda dwi ida puspitasari; Ulia Fitri; Sumarni Sumarni
Indonesian Journal of Wiyata Health Administration (IJWHA) Vol 2 No 1 (2022): Volume 02 Nomor 01, June 2022
Publisher : Institut Teknologi Kesehatan Dan Sains Wiyata Husada Samarinda

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (335.038 KB) | DOI: 10.35728/ijwha.v2i1.1087

Abstract

A hospital is a health service institution that provides plenary individual health services that provide inpatient, outpatient, and emergency services. The purpose of this study is to analyze the implementation of Government Regulation Number 47 of 2021 concerning the Operator of the Hospitality Sector at RSIA JMB Samarinda. This study uses a qualitative research design to implement Government Regulation Number 47 of 2021 concerning the Organizer of the Hospitality Sector at RSIA Jimmy Medika Borneo. Based on the results of research and discussion, it is concluded that the services that have not been fulfilled are medical rehabilitation services, buildings and infrastructure that have not been met are the High Care Unit (ICU) inpatient room and radiology room, the availability of unfulfilled beds is ICU equipment, isolation room equipment, and radiology room equipment, Human resources that have not been met are radiographers. The recommendations offered by this aspect of management policy, especially related to policy commitments in order to emphasize the policies that have been implemented in PP No. 47 of 2021 concerning the implementation of the hospitality sector, for health facilities and supporting facilities to be fulfilled immediately so that performance can be effective, related to human resources are expected to be added as soon as possible so that training can be carried out for all officers related to performance and critical thinking.
Sosialisasi Redesain Formulir Informed Consent di Rumah Sakit Ibu dan Anak Jimmy Medika Borneo Ulya Fitri; Dwi Ida Puspita Sari; Sumarni; Muhammad Rafli Aidillah; Dinda Tuefifa Kholifah; Patricia Theresia Angel; Asruni Sri Suharwati
ABDIKESMAS MULAWARMAN : Jurnal Pengabdian Kepada Masyarakat Vol.3 No.1 Mei (2023) : ABDIKESMAS MULAWARMAN
Publisher : Universitas Mulawarman

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Abstract

Informed consent adalah formulir yang bersifat berupa persetujuan tindakan kedokteran yang diberikan oleh pasien atau keluarga terdekatnya setelah mendapatkan penjelasan secara lengkap mengenai tindakan kedokteran yang akan dilakukan kepada pasien. Redesain formulir informed consent merupakan desain ulang untuk mencakup pedoman, pembuatan, pengendalian, perancangan hingga penetapan yang lama menjadi terbaru untuk dilaksanakan oleh tenaga kesehatan dan pegawai adminstrasi kesehatan di Rumah Sakit Ibu dan Anak Jimmy Medika Borneo. Kegiatan pengabdian kepada masyarakat program studi sarjana administrasi kesehatan ITKES Wiyata Husada Samarinda yang dilaksanakan di Rumah Sakit Ibu dan Anak Jimmy Medika Borneo bertujuan untuk memberikan pemahaman dalam rangka redesain formulir informed consent yang konvensional menggunakan kertas menjadi berbasis digital. Kegiatan ini digagas dengan pemberian materi tentang manfaat redesain formulir informed consent yang berbasis digital. Kegiatan tersebut berdasarkan dari penelitian awal kemudian, di tindak lanjuti kembali dalam kegiatan pengabdian kepada masyarakat. Kegiatan diakhiri dengan evaluasi dengan menyebarkan form kuesioner melalui google form. Hasil kegiatan pengabdian kepada masyarakat ini terdapat keberhasilan dan ketercapaian yang luar biasa bagi mitra dan institusi ITKES WHS dalam kemanfaatan bersama-sama.
Pengaruh Komitmen Organisasi Terhadap Kinerja Perawat di RS PK Muhammadiyah Bantul Sumarni, Sumarni; Pramuntadi, Andri
Jurnal Manajemen Kesehatan Yayasan RS.Dr. Soetomo Vol 5, No 2 (2019): JMK Yayasan RS.Dr.Soetomo, Oktober 2019
Publisher : STIKES Yayasan RS.Dr.Soetomo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (258.674 KB) | DOI: 10.29241/jmk.v5i2.157

Abstract

ABSTRAK Komitmen organisasi merupakan komponen penting dalam keberhasilan kinerja organisasi, karena unsur pendorong bagi seseorang untuk melakukan pekerjaan sendiri maupun kelompok. Tujuan Penelitian ini untuk menganalisis pengaruh komitmen organisasi terhadap kinerja perawat di RS PKU Muhammadiyah Bantul. Penelitian ini menggunakan desain penelitian pendekatan kuantitatif dengan rancangan cross sectional study. Jumlah Sampel penelitian adalah perawat bagian rawat inap di RS PKU Muhammadiyah Bantul sebanyak 150 orang, yang dipilih menggunakan metode survey. Pengumpulan data dilakukan menggunakan kuesioner terkait variabel komitmen organisasi dan kinerja perawat. Hasil penelitian menunjukan bahwa ada hubungan positif antara iklim organisasi dengan komitmen profesi (p= 0,001, r= 0,326), sehingga hipotesis dalam penelitian ini diterima. Hal ini membuktikan bahwa iklim organisasi dapat berpengaruh terhadap perilaku individu yang berdampak terhadap komitmen profesinya. Ada pengaruh positif variabel komitmen organisasi terhadap kinerja perawat di RS PKU Muhammadiyah Bantul, koefisien determinansi (r =0,1063). Dengan demikian hasil penelitian ini menunjukkan bahwa semakin positif iklim organisasi maka semakin tinggi komitmen profesi, begitu juga apabila semakin negatif iklim organisasi maka semakin rendah pula komitmen profesi. Kata kunci: Komitmen organisasi, Kinerja, Perawat
Pengaruh Budaya Literasi Terhadap Tingkat Kepercayaan Masyarakat Desa Ngrame, Tamantirto, Kasihan, Bantul Pada Program Vaksinasi Covid-19 Sumarni; Miftakhurrohmah; Apriliya Tiyas Ningrum; Niken Mei Nuranisah; Tata Sri Lestari; Deisy Indrawaty Djaman
ABDIKESMAS MULAWARMAN : Jurnal Pengabdian Kepada Masyarakat Vol.4 No.2 Oktober (2024) : ABDIKESMAS MULAWARMAN
Publisher : Universitas Mulawarman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30872/abdikesmasmulawarman.v4i2.1026

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Latar Belakang: Penyebaran kasus Covid-19 mengalami kenaikan di wilayah Kabupaten Bantul. Hal tersebut terjadi akibat kurangnya kesadaran masyarakat dalam mematuhi protokol kesehatan serta faktor penyebab lainnya. Berdasarkan kondisi tersebut pemerintah melakukan berbagai upaya untuk menekan kasus ini agar tidak semakin melonjak dengan salah satu program yaitu Vaksinasi Covid-19. Pada kondisi seperti ini, diketahui bahwa tingkat pengetahuan dan pemahaman masyarakat akan Program Vaksinasi Covid-19 masih terbilang rendah, salah satunya di Desa Ngrame, Tamantirto, Kasihan, Bantul. Dalam hal ini, budaya literasi yang diterapkan masyarakat, bisa saja mempengaruhi masyarakat dalam menyikapi berbagai hal yang mereka ketahui. Terbukti masih adanya masyarakat yang kurang percaya dengan Vaksin Covid-19 akibat membaca, mendengar dan mempercayai berbagai berita yang beredar mengenai Vaksin Covid-19 tanpa mengetahui kebenaran dari berita tersebut. Tujuan penelitian ini yaitu untuk mengetahui apakah terdapat pengaruh antara budaya literasi terhadap tingkat kepercayaan masyarakat Desa Ngrame, Tamantirto, Kasihan, Bantul pada Program Vaksinasi Covid-19. Metode penelitian ini menggunakan jenis penelitian kuantitatif, dengan metode pendekatan cross sectional. Teknik pengambilan sampel yang digunakan adalah teknik Non Probability Sampling, dengan jenis Accidental Sampling/ Insidental Sampling. Jumlah sampel ditentukan menggunakan rumus slovin dengan jumlah sampel sebanyak 95 responden. Hasil penelitian uji analisis regresi linear sederhana diketahui bahwa nilai F hitung sebesar 84.550 dengan tingkat signifikansi sebesar 0,000 < 0,05 atau dengan kata lain dapat disimpulkan bahwa terdapat pengaruh antara variabel budaya literasi (X) terhadap variabel kepercayaan masyarakat (Y). Kesimpulan dari hasil penelitian didapatkan bahwa terdapat pengaruh budaya literasi terhadap tingkat kepercayaan masyarakat Desa Ngrame, Tamantirto, Kasihan, Bantul Pada Program Vaksinasi Covid-19.
The Influence of Service Quality on Patient Satisfaction in the JKN Era Using HCAHPS Indicators Sumarni
Mulawarman International Conference on Tropical Public Health Vol. 1 No. 1 (2025): The 3rd MICTOPH
Publisher : Faculty of Public Health Mulawarman University, Indonesia

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Abstract

Background : The need for access to excellent healthcare services is a primary need for society. As the standard of living improves, so do the public's demands for higher health values. Therefore, hospitals are required to continuously improve the quality of their services to ensure consumer satisfaction. In order to provide fair and equitable healthcare services for all Indonesians, the government has implemented the National Health Insurance (JKN) program, administered by the Social Security Agency (BPJS). Objective : This study aims to determine the influence of service quality on patient satisfaction in the JKN Era at Inpatient Facilities in both Public and Private Hospitals. Research Methods/ Implementation Methods : This study is a quantitative research using an analytical observational study with a cross-sectional design. The sample consists of 131 respondents, with 78 respondents from public hospitals and 53 respondents from private hospitals. Results : The results of the study indicate that there is no significant difference in patient satisfaction levels using the HCAHPS method between private and public hospitals in Bantul Regency. This is evidenced by a significance value of 0.265, which is greater than 0.05. According to Table 4.5, there is also no significant difference across all HCAHPS components. These components include nurse communication, with a significance value of 0.403 (>0.05), doctor communication (0.789 > 0.05), hospital environment (0.896 > 0.05), pain management (0.129 > 0.05), communication about medications (0.179 > 0.05), discharge information (0.79 > 0.05), overall hospital rating (0.591 > 0.05), and willingness to recommend the hospital (0.622 > 0.05). All components of healthcare service delivery in both private and public hospitals fall into the "good" category. In terms of respondent satisfaction levels, 52.8% of respondents in private hospitals reported feeling very satisfied, while 47.2% felt satisfied. In public hospitals, 58.8% of respondents reported feeling very satisfied, and 41.2% felt satisfied. Conclusion/Lesson Learned : Based on the results of the study on the differences in patient satisfaction levels using the HCAHPS method in both private and public hospitals in Bantul Regency, it was found that patients were satisfied with the healthcare services provided by both types of hospitals. Furthermore, there was no significant difference in patient satisfaction levels between private and public hospitals in Bantul Regency. It is recommended that both private and public hospitals continue to improve and maintain healthcare services, particularly in doctor-patient communication, pain management provided to patients, and overall hospital management, to ensure greater patient satisfaction with the services provided.
Hubungan Dukungan Organisasi, Beban Kerja dan Motivasi Kerja dengan Kinerja Pegawai Dinas Kesehatan Kota Samarinda Tahun 2025 Fatimatuzzahra, Siti; Adrianto, Ratno; AR., Chaerunnisa; Sumarni, Sumarni; Masithah, Masithah
Afiasi : Jurnal Kesehatan Masyarakat Vol. 10 No. 1 (2025): Afiasi
Publisher : Universitas Wiralodra

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31943/afiasi.v10i1.485

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Human resources played an important role in the management of an organization in achieving its goals, as an organization required human resources to manage the systems within it. The role of human resources in an organization was very important in determining whether the organization was effective or not. The effectiveness of human resources could be demonstrated by the processes that took place within the organization. One of these was through employee performance. Therefore, the sustainability of the organization depended on employee performance. This employee performance could be influenced by organizational support, workload, and work motivation. This research aimed to determine the relationship between organizational support, workload, and work motivation with the performance of employees at the Dinas Kesehatan Kota Samarinda. The research design was cross-sectional with a population of employees from the Dinas Kesehatan Kota Samarinda. The sample for this study consisted of 50 employees from the Dinas Kesehatan Kota Samarinda (proportional stratified random sampling). The instrument used in this research was a questionnaire. The statistical test employed was the Fisher exact test. The results of the bivariate analysis in this study indicated that there was a relationship between work motivation and employee performance (p=0.016). However, no relationship was found between organizational support and employee performance (p=0.423). Similarly, no relationship was found between workload and employee performance (p=0.216). The conclusion of this study was that there was a relationship between work motivation and the performance of employees at Dinas Kesehatan Kota Samarinda, while there was no relationship between organizational support and workload with employee performance. Recommendations for the agency included continuously improving employee performance, especially in aspects of good motivation, and for future researchers to further investigate with other variables or in different locations.
Pemanfaatan Pelayanan Kesehatan Pada Pasien Rawat Jalan Di Puskesmas Bontang Selatan 1 Gloria Priska Britani Sumlang; Ratno Adrianto; Sumarni; Chaerunnisa AR; Irfansyah Baharuddin Pakki
Jurnal Manajemen Informasi dan Administrasi Kesehatan Vol. 8 No. 1 (2025): JMIAK
Publisher : Program Studi D3 Rekam Medis dan Informasi Kesehatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32585/jmiak.v8i1.6358

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The utilization of healthcare services is a key indicator of a region’s health system effectiveness. Puskesmas, as a primary healthcare facility, plays a vital role in ensuring access to medical services. However, outpatient service utilization in Indonesia remains low, at 35.16% in 2023, and only 33.39% in East Kalimantan. Puskesmas Bontang Selatan 1 has seen an increase in outpatient visits, yet the Community Satisfaction Survey (SKM) indicates fluctuations, particularly in requirements, procedures, and service convenience. These issues may affect future service utilization. This study analyzes factors influencing healthcare service utilization among outpatients at Puskesmas Bontang Selatan 1 in 2024. The research employs a quantitative analytical survey with a cross-sectional approach. The sample consists of 100 outpatients, selected through Proportional Stratified Random Sampling. Data analysis was conducted using univariate and bivariate methods with Fisher’s Exact Test. Findings show significant associations between healthcare availability (p = 0.018), socio-psychological factors (p = 0.000), and information accessibility (p = 0.002) with healthcare utilization, while doctor services (p = 0.140) showed no significant relationship. It is recommended that Puskesmas improve service information clarity, utilize waiting time for health education, and enhance service quality to increase healthcare utilization.
Pelatihan Manajemen Puskesmas Dengan Metode 3P di Puskesmas Sempaja Kota Samarinda Adrianto, Ratno; Rahayu, Eka Putri; Sumarni, Sumarni; AR, Chaerunnisa; Isnaniah, Enny
Yumary: Jurnal Pengabdian kepada Masyarakat Vol. 5 No. 4 (2025): Juni
Publisher : Penerbit Goodwood

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/yumary.v5i4.3839

Abstract

Purpose: The aim of this activity was to make primary health care capable of doing management and optimum healthcare activity. Methodology/approach: This activity was held in October 2024, placed in Puskesmas Sempaja. These activities were mostly two days of training in 3P Primary Health Care Management. Results/findings: There was an increase in knowledge in the good category from 69,6% to 87%. This result shows that there was an increase in participant knowledge before and after participating in the 3P primary health care management training. The enthusiasm of the participants was also very high in this training. Conclusions : A community service activity titled “Health Center Management Training Using the 3P Method at Puskesmas Sempaja in the Humid Tropical Forest Area of Samarinda City” was conducted over two days. The program involved 23 participants, all of whom were employees of Puskesmas Sempaja. The results indicated a significant improvement in knowledge, with the percentage of participants categorized as having "good" knowledge increasing from 69.6% to 87% after the training. This demonstrates that the 3P method effectively enhanced participants' understanding of health center management. Limitations: The participants were limited to accidental workers who joined this training due to another activity. Contribution: This community service activity can have a positive impact on workers who work in Puskesmas Sempaja. These activities are used to refresh knowledge of primary healthcare management.
HUBUNGAN MUTU PELAYANAN DENGAN KEPUASAN PASIEN RAWAT JALAN DI RUMAH SAKIT IBU DAN ANAK AISYIYAH SAMARINDA TAHUN 2024 Wardani, Citra Rizki; Adrianto, Ratno; Sumarni, Sumarni; AR, Chaerunnisa; Elvira, Vivi Filia
Jurnal Manajemen Kesehatan Indonesia Vol 13, No 1 (2025): April 2025
Publisher : Magister Kesehatan Masyarakat, Fakultas Kesehatan Masyarakat, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jmki.13.1.2025.110-22

Abstract

Data on outpatient visits at Aisyiyah Samarinda Mother and Child Hospital in 2022-2024 where the data for 2022 is 9,839 visitors, in 2023 there has been an increase where the number of patient visits amounted to 18,689 visitors, and in 2024 until October there was a decrease where the number of patient visits amounted to 15,783 visitors. This study aims to determine the relationship between service quality and outpatient satisfaction at Aisyiyah Samarinda Maternal and Child Hospital in 2024. This type of research is quantitative research using cross sectional studies. The number of samples was 132 respondents using the purposive sampling technique. Data analysis uses univariate and bivariate analysis with chi squared test. The results showed that there was a relationship between technical competence (ρ = 0.025), access to services (ρ = 0.001), and comfort (0.008) with outpatient satisfaction at RSIA Aisyiyah Samarinda. Meanwhile, there was no relationship between human relationships (ρ = 0.916) and outpatient satisfaction at RSIA Aisyiyah Samarinda. So it can be concluded that there is a relationship between technical competence, access to services, and comfort with patient satisfaction. However, there was no relationship between human relationships and outpatient satisfaction at RSIA Aisyiyah Samarinda.
Co-Authors Adrianto, Ratno Apriliya Tiyas Ningrum AR, Chaerunnisa AR., Chaerunnisa Arfandi, Muh. Amri Asruni Sri Suharwati Cahyani Dewi Masyitoh Chaerunnisa AR Chaerunnisa AR Chaerunnisa Chaerunnisa Choirul Anwar Dafiniatul Ulum Danar Firdaus Bondan Prakoso Dea Aurela Herawan Deisy Indrawaty Djaman Devy Febriyani Widyastuti Dinda Tuefifa Kholifah Disyanataly, Andi Dwi Ida Puspita Sari dwi ida puspitasari Dwijayanti Mutiara Sujaya, Sri Eka Putri Rahayu Eka Putri Rahayu Elvira, Vivi Filia fahria tou Fatimatuzzahra, Siti Fatma Siti Fatimah Febriady, Ahmad Gloria Priska Britani Sumlang Gusti Noorlitaria Achmad Iin Arianti Imram Radne Rimba Putri Imram Radne Rimba Putri Isnaniah, Enny Karlina, Heni Khoirun Nisa, Rizqy Marcello Putra Hardani, Iqbal Maspah, Maspah Masruroh1,2, Ah Yusuf3 , Nikmatur Rohmah4, Irfansyah Baharudin Pakki5 , Anita Dewi Prahastuti Prasojo6 , Qurnia Andayani1 , *Agung Dwi Laksono7 Miftakhurrohmah Muh. Amri Arfandi Muhamad Zakki Saefurrohim Muhammad Henry Gunawan Muhammad Rafli Aidillah Nasrullah Nasrullah Nava Yuliandari Niken Mei Nuranisah Nungki Ardiyani Nur Afifah, Wuri Nur Aini Febrianti Nur Ainun Nabilah, Kharisya Nur Asiza Nur Asiza Patricia Theresia Angel Pramuntadi, Andri R. Jaka Sarwadhamana Raden Jaka Sarwadhamana Raden Jaka Sarwadhamana Raden Jaka Sarwadhamana Raden Jaka Sarwadhamana Rahayu, Eka Putri Rahma Badaruddin Rasyid, Muh Nur Rianti, Rika Rini Nurul Hidayah Ririn Arianti, Ririn S Siswanto Saefurrohim, Muhamad Zakki Sarlia Sarlia Siti Fatimah supriyo supriyo Suraini, Fiyeri Suwanto Suwanto Tata Sri Lestari Ulia Fitri Ulia Fitri Ulya Fitri Umi Darniati Rumbaru Vivi Filia Elvira Wanda Gustia Wardani, Citra Rizki Yuni Tami Zaenal Amirudin Zahrah Nuraliyah