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Jurnal Manajemen Indonesia
Published by Universitas Telkom
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Articles 307 Documents
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Competency and Leadership Towards Work Commitment Through Loyalty in the Detachment of Indonesian Navy Force Headquarters Wibisono, Chablullah; Susanto, Eko Agus; Khaddafi, Muammar; Indrawan, Mohamad Gita
Jurnal Manajemen Indonesia Vol. 25 No. 1 (2025): Jurnal Manajemen Indonesia
Publisher : Fakultas Ekonomi dan Bisnis, Telkom University.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25124/jmi.v25i1.8001

Abstract

The Indonesian Navy is responsible for guarding Indonesia's territorial waters and protecting the country from threats coming from the sea. A strong work commitment ensures TNI AL personnel are always ready, on guard, and highly dedicated. This research examines the Navy members' work commitment, influenced by Competence and Leadership as an intermediary with the Navy members' Loyalty. This research method is quantitative research that utilizes primary data. Based on sample calculations using the Slovin formula, 136 respondents were obtained who were members of the Indonesian Navy who served in the Headquarters Detachment. The research results show that Competency and Leadership do not directly affect Work Commitment but rather affect Loyalty. Furthermore, Loyalty is proven to mediate Competence in Work Commitment, mediating the relationship between Leadership and Work Commitment. The results of this research can be used as material to highlight the performance of the TNI Navy and as a reference for determining TNI Navy human resource policies.
Navigating Workplace Diversity: The Roles Of Core Self-Evaluation And Emotional Intelligence In Conflict Management Rosita, Sry; Musnaini; Aira, Dian Mala Fithriani; Tialonawarmi, Feny
Jurnal Manajemen Indonesia Vol. 25 No. 1 (2025): Jurnal Manajemen Indonesia
Publisher : Fakultas Ekonomi dan Bisnis, Telkom University.

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The study aims to assess the direct impacts of core self-evaluation and emotional intelligence on workplace conflict and determine Diversity's mediating role in this relationship. Additionally, it seeks to understand the broader implications of these interactions for conflict management and diversity initiatives within the workplace. The research utilized a quantitative approach to distribute questionnaires to 94 lecturers to capture data on the specified variables. These results support developing targeted training programs that enhance emotional intelligence and effectively manage Diversity to mitigate workplace conflicts. Furthermore, the study advocates for organizational policies that foster inclusion, encourage open dialogue, and respect for Diversity, thereby promoting a healthy and inclusive work environment. This study contributes valuable insights into the factors influencing workplace conflict in academic settings. It highlights the crucial roles of self-evaluation, emotional intelligence, and Diversity in managing conflict and fostering a productive, inclusive workplace.
Paradoks Kepemimpinan: Mengungkap Faktor Pendorong Disiplin Kerja pada Start-Up Berbasis Kearifan Lokal Wahjoedi, Tri
Jurnal Manajemen Indonesia Vol. 25 No. 1 (2025): Jurnal Manajemen Indonesia
Publisher : Fakultas Ekonomi dan Bisnis, Telkom University.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25124/jmi.v25i1.8649

Abstract

The paper is intended to explain how the style of leadership, rewards, and punishments affect work discipline through motivation at PT. WDP, a local wisdom-based start-up company. Using a saturated sample of 34 employees and employing Partial Least Squares Structural Equation Modelling (PLS-SEM), the results show a paradox in that, whereas leadership style and motivation do not have a significant effect on work discipline, rewards and punishments turn out to be the crucial drivers. Moreover, motivation does not act as a mediating variable between leadership style, rewards, punishments, and work discipline. These findings run counter to conventional leadership paradigms that stress the importance of rewards aligned with culture and punishments being fair and consistent in disciplining. The study emphasizes the integration of local cultural values into human resource practices and suggests that participatory leadership, when tailored to an indigenous context, can further elevate employee performance. This research develops actionable insights for start-ups in navigating the intersection of leadership with local wisdom effectively.
Determinant Factors to Improve Quality Education in The Faculty of Manufacturing Technology General Achmad Yani University Patra, Oviyan; Tuti Leni Suaningsih; Zaenal Muttaqien; Hendy Suryana
Jurnal Manajemen Indonesia Vol. 25 No. 1 (2025): Jurnal Manajemen Indonesia
Publisher : Fakultas Ekonomi dan Bisnis, Telkom University.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25124/jmi.v25i1.8889

Abstract

To make UNJANI into an outstanding university requires individuals who can think and act quickly, withstand difficulties, and succeed in competition. To become an excellent university, it must meet the criteria for achieving the Main Performance Indicators set by the Directorate of Higher Education. UNJANI has consistently strived to improve its compensation structure, as it is believed to enhance company performance. The Faculty of Manufacturing Technology implements policies for teaching staff through a compensation structure to improve the quality of education, including educational and teaching performance, research performance, and community service performance. This study aims to explore the influence of compensation structure on employee performance and the improvement of educational quality at the Faculty of Manufacturing Technology, Universitas Jenderal Achmad Yani (UNJANI). This research uses a quantitative method with a survey approach. Data were collected through questionnaires distributed to faculty staff, supplemented with supporting data and interviews to gain a deeper understanding. The data analysis utilized descriptive and inferential statistical techniques to examine the relationships between the variables in the study. The results show that the compensation structure has a significant effect on employee performance, which in turn positively impacts the quality of education. These findings provide practical implications for university management in designing and implementing effective compensation policies to enhance employee performance and educational quality. As a recommendation from this study, management should conduct regular reviews of the compensation structure and develop training programs to improve employee performance.
The Role and Strategy of Islamic Organization (Muhammadiyah) in Realizing Sustainable Development Goals in Indonesia Tofan Tri Nugroho; Eko Hardiansyah; Diah Krisnaningsih
Jurnal Manajemen Indonesia Vol. 25 No. 1 (2025): Jurnal Manajemen Indonesia
Publisher : Fakultas Ekonomi dan Bisnis, Telkom University.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25124/jmi.v25i1.8970

Abstract

This article explores the role and strategies of the Muhammadiyah organization in contributing to the realization of the Sustainable Development Goals (SDGs) in Indonesia. Muhammadiyah has evolved from its initial focus on modernizing Islamic education to impacting various sectors such as health, economy, and social responsibility. This research employs a descriptive qualitative approach using ethnographic analysis techniques, including interviews and observations, to examine Muhammadiyah's contributions. The findings highlight the organization's important role in education, health, and economic development, as well as its plans to expand into new sectors such as mining and pharmaceutical production. This study underscores Muhammadiyah's potential to further contribute to sustainable development in Indonesia. Keywords : Ethnographic; Muhammadiyah; SDGs; Strategies
The Emergence of Multicultural Characteristics in Virtual Team Karim, Daniel; Gustomo, Aurik; Wisesa, Anggara
Jurnal Manajemen Indonesia Vol. 23 No. 1 (2023): Jurnal Manajemen Indonesia
Publisher : Fakultas Ekonomi dan Bisnis, Telkom University.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25124/jmi.v23i1.4457

Abstract

The advancement of information and communication technology grant access for businesses to reach global workforce. In a condition where companies hire their employee from cross-border market, the exposure of multicultural differences will be more in contact. Some of the problem faced by virtual multicultural team are cultural discrepancy, communication problem, long distance conflict, and lack of synergy. The objective of this study is to explore the multicultural characteristics emerged from virtual team activity to minimize the problem. This research adopts a case study to examine the comprehensive understanding of virtual multicultural team activity and get new insight from dwelling activity into the context directly. This study has two results: a virtual team and multicultural team characteristics in digital company and Hybrid company. This study can help practitioners identify what multicultural level of focus is well-suited to their current business model and give researcher an overview of future research on the alternatives in managing virtual multicultural team by building virtual multicultural team framework. Keywords — Multicultural; Virtual Team, Hybrid Company, Digital Company
sistem manajemen kinerja: literature review dan agenda untuk penelitian selanjutnya Wirdhawan, Rhanni Apriani; Wibisono, Dermawan
Jurnal Manajemen Indonesia Vol. 24 No. 1 (2024): Jurnal Manajemen Indonesia
Publisher : Fakultas Ekonomi dan Bisnis, Telkom University.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25124/jmi.v24i1.4832

Abstract

This study aims to determine the development of research related to designing an organization's performance management system. This study conducts a literature review on papers that have been published and are available in the Google Scholar and Proquest database with a time span of January 2012 to December 2022. Keywords such as performance management, design performance management, and performance management system were used. The results of this research use 10 papers that are considered capable of explaining methods for designing performance management systems. Keywords— Performance management system; Performance management; Approach; Literature review
Eustress, Employee Job Burnout Syndrome and Productive Performance in the Madura Herbal Industry Firdaus, Vera; Andriani, Dewi; Febriansah, Rizky Eka
Jurnal Manajemen Indonesia Vol. 23 No. 3 (2023): Jurnal Manajemen Indonesia
Publisher : Fakultas Ekonomi dan Bisnis, Telkom University.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25124/jmi.v23i3.5144

Abstract

Herbal products require employees to maintain cleanliness and product quality, while on the other hand, the demand for herbal products has implications for increasing workloads and becoming stressors for employees. Efforts to optimize employee productivity and performance can be carried out by the company by revitalizing employee performance so that they remain productive. The novelty in this study is a combination of work productivity and performance dimensions that produce five indicators, namely work quality, work quantity, task performance, contextual; performance, and adaptive to timeliness. This study aims to identify the factors that affect the productive performance of employees. This study uses a quantitative approach with a questionnaire as primary data, which is analyzed using multiple linear regression analysis with testing using SPSS version 16 for Windows. The research population is the herbal family business employee in Madura. With the cluster sampling technique, 100 employees were obtained from 4 research locations in Bangkalan and Pamekasan. The results showed that eustress can increase the productive performance of employees. Meanwhile, high job burnout reduces the productive performance of employees. Keywords—Eustress; Job Burnout; Productive Performance
Human Resources Development as the Future Agenda of 21st Century Indonesian Ecclesiology in the Realm of Economic Digitalisation Wiryadinata, Halim; Zaluchu, Sonny Eli; Susi, Susi; Roni, Roni
Jurnal Manajemen Indonesia Vol. 23 No. 3 (2023): Jurnal Manajemen Indonesia
Publisher : Fakultas Ekonomi dan Bisnis, Telkom University.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25124/jmi.v23i3.5289

Abstract

This research seeks the priority of human resources development in Indonesian ecclesiology as the response to economic digitalization growth. The COVID-19 pandemic has created vast changes in the economic market and needs a long-term strategy in human resources management. As a community of people, a church needs to pursue the future agenda of 21st-century ecclesiology. Through the conducting of the sociology of religion method, this research finds out the old concept of ecclesiology and needs to improve as the immediate response for eliminating human resources. The study concludes by showing human resources as the priority agenda for development in economic digitalization. Keywords— Human Resources Management; Indonesian Ecclesiology; Future Agenda of Church; Economic Digitalisation
The Influence of Conversation Skills on Chatbot on Purchase Behavior in E-Commerce Ramadhani, Aulia; Handayani, Putu Wuri; Pinem, Ave Adriana; Sari, Puspita Kencana
Jurnal Manajemen Indonesia Vol. 23 No. 3 (2023): Jurnal Manajemen Indonesia
Publisher : Fakultas Ekonomi dan Bisnis, Telkom University.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25124/jmi.v23i3.5304

Abstract

To date, chatbots have been widely used in e-commerce as a replacement for conventional customer service agents. This study aims to analyze the influence of chatbots’ conversation skills on purchasing decisions made by e-commerce users. The specific skills examined were tailored response and response variety. This study used quantitative methods with online questionnaires and involved 699 respondents who had shopped on an ecommerce website and used a chatbot feature in the application. The e-commerce platforms involved in this study were the top five used in Indonesia: Shopee, Tokopedia, BliBli, Lazada, and Bukalapak. The data collected were analyzed using the partial least squares structural equation modeling method. The results show that the conversational skills of chatbots can influence consumer shopping decisions which can increase the sales of ecommerce organizations. The results provide guidance for e-commerce platforms using chatbots to help consumers with shopping. Keywords—Conversational Skills; Chatbot; E-Commerce; Indonesia; Purchase Behavior

Page 27 of 31 | Total Record : 307

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