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Distribusi
Published by Universitas Mataram
ISSN : 0853957x     EISSN : 24771767     DOI : http://dx.doi.org/10.29303/distribusi.v8i2.136
Core Subject : Economy, Science, Education, Engineering,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Industrial & Manufacturing Engineering Other
PT PLN (Persero) Unit Induk Distribusi Jakarta Raya terus melakukan peningkatan pelayanan kepada pelanggan dengan melakukan pemasangan baru sesuai dengan waktu yang ditargetkan. Kecepatan pemasangan adalah salah satu faktor yang mempengaruhi pelayanan dan persepsi pelanggan terhadap perusahaan. PT PLN (Persero) Unit Induk Distribusi Jakarta Raya melayani penyambungan listrik Tegangan Rendah (TR) dan Tegangan Menengah (TM). Berdasarkan identifikasi yang dilakukan ditemukan adanya kendala yang dialami perusahaan sehingga menyebabkan pekerjaan penyambungan menjadi lama. Hal ini ditemukan pada layanan Tegangan Menengah pola 100 hari yang dibutuhkan diatas target 100 hari. Lamanya proses pelayanan mengalami kendala dari sisi eksternal maupun internal perusahaan. Oleh karena itu, perlu adanya analisa mendalam dengan metode tertentu agar perusahaan dapat mencapai target yang telah ditetapkan ditahun berikutnya. Penelitian ini meneliti atribut reliability dan responsivness menggunakan metrik Perfect Order Fullfilment (POF) dan Order Fulfilment Cycle Time (OFCT) dimana diperoleh nilai POF 97,52% dan OFCT 27,56 hari. Hasil penelitian didapatkan bahwa faktor perizinan dan ketidaksiapan pelanggan menjadi alasan utama keterlambatan pemasangan listrik Tegangan Menengah pola 100 hari.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Strategi dan Menejemen
Articles 177 Documents
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CONTRARIAN STRATEGY: EVIDENCE OF PRICE REVERSAL ON WINNER-LOSER PORTFOLIOS Kusmayadi, Iwan; Suprayetno, Djoko; Wardani, Laila; Abidin, Zainal; Ahyar, Muhammad; Sri Oktaryani, G. A.
Distribusi - Journal of Management and Business Vol. 12 No. 2 (2024): Distribusi, September 2024
Publisher : Fakultas Ekonomi dan Bisnis Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/distribusi.v12i2.583

Abstract

This study aims to analyze the effectiveness of the contrarian strategy by demonstrating the existence of price reversal phenomena in winner-loser stock portfolios on the Indonesia Stock Exchange (IDX). This research differs from previous studies by comprehensively exploring the Indonesian stock market (IDX), which has characteristics distinct from developed countries. Thus, this research contributes new insights to the investment literature in emerging markets. The research approach is quantitative, utilizing monthly data in the form of stock closing prices from all companies listed on the IDX from January 2020 to June 2023, totaling 866 companies, with a selected sample of 670 companies. The hypothesis was tested using an independent sample t-test. The results show that the winner and loser stock portfolios experienced price reversal in the first month after the formation period. However, in the second and third months, the winner stock portfolio did not experience a price reversal but showed significant changes. Meanwhile, the loser stock portfolio experienced price reversals in the first, second, and third months after the formation period. Both portfolios exhibit significant differences in AAR and CAAR values, leading to the general conclusion that price reversal symmetry occurred. Such conditions present opportunities for investors or traders, serving as signals to make contrarian decisions buying loser stocks or selling winner stocks. This phenomenon also provides evidence of the winner-loser anomaly in the Indonesian capital market.
PERANAN STRUKTUR MODAL, CSR, DAN PERTUMBUHAN PENJUALAN BAGI NILAI PERUSAHAAN Kusnadi, Sal-Sabilla Narita; Haryati, Tantina
Distribusi - Journal of Management and Business Vol. 13 No. 1 (2025): Distribusi, March 2025
Publisher : Fakultas Ekonomi dan Bisnis Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/distribusi.v13i1.485

Abstract

The mission of this research is to conduct an evaluation and assessment of the effects of firm size on the impact of capital structure, sales growth, and CSR on firm value. This research employs a quantitative methodology. Utilizing a purposive sampling approach, the research sample consisted of 26 companies out of a total population of 84 food and beverage companies listed on the Indonesia Stock Exchange (IDX) during the period of 2018 to 2022. Partial Least Square (PLS) was employed in the data analysis process with the assistance of SmartPLS 3.0 software. The secondary data used in this research was obtain from annual reports sourced from the official IDX and company websites. The research findings indicate that an increase in sales didn't impact on firm value, while capital structure and CSR have a positive and significant impact on it. Moreover, firm size weakens the impact of capital structure on firm value and fails to influence the effects of sales growth and CSR.
FAKTOR BRANDING PARIWISATA HALAL YANG MEMPENGARUHI PENINGKATAN JUMLAH KUNJUNGAN WISATAWAN KE PULAU LOMBOK Widayanti, Baiq Harly; Khatami, Ikhzam; Andhika, Dimas Arya; Anggriyani, Anggi; Efendi, Muhammad Haikal
Distribusi - Journal of Management and Business Vol. 13 No. 1 (2025): Distribusi, March 2025
Publisher : Fakultas Ekonomi dan Bisnis Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/distribusi.v13i1.577

Abstract

The number of visits to tourist can be increased through the improvement of supporting facilities. The development of tourism areas requires supporting infrastructure, promotion in marketing tourist objects, and easy accessibility. Marketing tourism products is the same as other products that require branding so that they are easily recognized and remembered by consumers. Lombok Island is famous for its halal tourism branding and currently many locations in Indonesia are also developed with halal branding. The aim of this research is to determine the factors that influence tourist interest in visiting Lombok Island. The analysis method uses multiple linear regression. The number of respondents collected was 113 people with random sampling data collection techniques. The results of this research explain that the halal service variable (X1), travel experience (X3), satisfaction (X4), and loyalty (X5) have a negative sign, which means that this variable has a weak influence on increasing the number of visits. the variable that has a strong influence in increasing the number of visits based on the results of this study is the halal product service variable (X2). The results of this research are consistent with information from the NTB Provincial Tourism Office, which indicates that the current paradigm of halal tourism focuses more on the provision of halal products. Increasing the number of halal-certified products can help boost tourist visits to Lombok Island. Halal-certified MSME products, halal-certified restaurants are very important in supporting the development of tourism on the island of Lombok.
SPURRING INNOVATIVE WORK BEHAVIOR BY OPTIMIZING PERSON-ENVIRONMENT FIT, PROACTIVE PERSONALITY, AND TRANSFORMATIONAL LEADERSHIP Maharani, Sagita Dika; Anjaningrum, Widiya Dewi
Distribusi - Journal of Management and Business Vol. 13 No. 1 (2025): Distribusi, March 2025
Publisher : Fakultas Ekonomi dan Bisnis Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/distribusi.v13i1.600

Abstract

The cafe and restaurant sector has grown quickly in Malang City, thus in order to be competitive, entrepreneurs must have employees who exhibit innovative work behavior. The purpose of this study is to examine the effects of person-environment fit, proactive personality, and transformational leadership on innovative work behavior among Vosco Group workers. Fifty Vosco Group employees were chosen as respondents from the entire population using the saturation sampling technique. The Sem-PLS 4.1.0.8 application was used for data analysis. The results showed that innovative work behavior is significantly impacted by person-environment fit, proactive personality, and transformational leadership. This study recommends more research with a bigger sample size to give organizations more thorough advice on how to use innovation to boost performance and competitiveness.
THE INFLUENCE OF STRATEGIC ORIENTATION, ORGANIZATIONAL CAPABILITY AND GOVERNMENT SUPPORT ON THE SUSTAINABLE PERFORMANCE: A SYSTEMATIC LITERATURE REVIEW Abiyoga, Adis; Suprapti, Ni Wayan Sri; Setiawan, Putu Yudi; Suparna, Gede
Distribusi - Journal of Management and Business Vol. 13 No. 1 (2025): Distribusi, March 2025
Publisher : Fakultas Ekonomi dan Bisnis Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/distribusi.v13i1.603

Abstract

The study aims to explore the influence of strategic orientation on sustainable performance of organic farming in the Bali Province. The data used in the study covers the strategic issues of agriculture in Bali, the importance of the agricultural sector for the economic and cultural life of Bali, as well as the role of the Government of the Province of Bali in making the sector a major focus of development. There is still very limited research using systematic literature reviews, especially in the context of the agricultural sector. The research uses the method of Systematic Literature Review (SLR) by looking for relevance from various previous research articles. The results show that strategic orientations, such as market orientation and technology orientation, have an important influence on the sustainable performance of organic farming. In addition, innovation and marketing capabilities also play a role in improving the sustainable performance of organic farming. Government support has proven to be a key factor in boosting the success and growth of the organic farming sector in Bali.
THE IMPACT OF INFLUENCERS ON INDONESIAN GEN Z’s COSMETIC PURCHASE INTENTION THROUGH SOCIAL MEDIA Lady, Lady; Cristina, Cristina; Nurjanah, Listia
Distribusi - Journal of Management and Business Vol. 13 No. 1 (2025): Distribusi, March 2025
Publisher : Fakultas Ekonomi dan Bisnis Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/distribusi.v13i1.606

Abstract

The rapid expansion of digitalization has transformed Indonesia into one of the world’s largest digital markets, with over 221 million internet users projected by 2024. This phenomenon has reshaped marketing strategies, particularly in the cosmetics industry, where influencers have emerged as central to engaging consumers. Generation Z (Gen Z), known as digital natives, represents a critical consumer segment due to their reliance on social media and preference for authentic, ethical, and relatable brand interactions. This study investigates the impact of influencer attributes attractiveness, expertise, and trustworthiness on Gen Z's purchase intention in Indonesia's cosmetics market, with a focus on the mediating roles of emotional attachment and brand trust. Using a quantitative research design, this study collected data through an online survey distributed to 302 Gen Z respondents who were social media users and had purchased cosmetics after viewing influencer recommendations. The data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) to test the hypothesized relationships among variables. The findings reveal that while attractiveness indirectly influences purchase intention via emotional attachment and brand trust, expertise and trustworthiness have significant direct effects. Both emotional attachment and brand trust are identified as key mediators driving purchase behavior. These results highlight the importance of influencer credibility and emotional connections in shaping Gen Z's purchasing preferences. The study provides insights for marketers to optimize influencer-based strategies and emphasizes the need for future research to explore additional factors, such as brand reputation and customer satisfaction, in influencing Gen Z consumers.
MARKETING THROUGH OMNICHANNEL SHOPPING EXPERIENCE TO IMPROVE CUSTOMER CITIZENSHIP BEHAVIOR Ghazian, Geri; Masinta, Yolanda; Kurniawati, Kurniawati
Distribusi - Journal of Management and Business Vol. 13 No. 1 (2025): Distribusi, March 2025
Publisher : Fakultas Ekonomi dan Bisnis Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/distribusi.v13i1.610

Abstract

The growing popularity of mobile devices and the expansion of internet usage have triggered an increase in online purchases. In addition to that, offline purchases and coming directly to the store are also some of the choices of some customers. As the business competition of retail stores in Indonesia increases, customers choose several options for purchasing goods through omnichannel. This research was written to find out more about the effect of marketing through omnichannel shopping experience to increase customer citizenship behavior through customer engagement and customer satisfaction in retail companies in Jabodetabek. This article uses the SEM method and data processing with AMOS. The sampling method uses non-probability sampling with omnichannel shopping customers from the age of 17 years and above. The study results reveal that the personalization factor in omnichannel supports customer engagement and customer satisfaction, both of which are customer citizenship behaviors. This study contributes to the marketing literature by investigating dimensions of omnichannel shopping experience and their impact on customer engagement and customer satisfaction and its also impact on customer citizenship behavior. Furthermore, the study contributes to omnichannel retail stores in Indonesia, especially in the Jabodetabek area.
INFLUENCE OF LEADERSHIP, ORGANIZATIONAL CULTURE AND DIGITAL CAPABILITIES TO EMPLOYEE PERFORMANCE AT PT. PLN (PERSERO) ULP PALOPO KOTA Marhum, Nirwandani; Maszudi, Edi; Adil, Adil
Distribusi - Journal of Management and Business Vol. 13 No. 1 (2025): Distribusi, March 2025
Publisher : Fakultas Ekonomi dan Bisnis Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/distribusi.v13i1.612

Abstract

This study aims to determine the influence of leadership, organizational culture, and digital skills on employee performance at PT. PLN (Persero) ULP Palopo City. This study uses a quantitative method. Data collection techniques; primary data and secondary data. Primary data was taken by distributing questionnaires to respondents. The number of employees at PT. PLN (Persero) ULP Palopo Kota is 35 people. The total population in this study is 35 employees. The number of respondents in this research is 35 employees - all employees are made respondents (census). The measurement scale used is the Likert scale. The data analysis technique used is SPSS Statistical Analysis 22. The results of this study show that (1) leadership has a positive and significant effect on employee performance, (2) organizational culture has a positive and significant effect on employee performance, (3) digital skills have a positive and significant effect on employee performance, (4) leadership, organizational culture and digital capabilities simultaneously have a positive and significant effect on employee performance. Due to limitations in time, financial resources, and other factors, this research is not without its imperfections. Future studies can expand by incorporating additional variables, increasing the sample size, and covering a broader geographical area.
ANALISIS DAMPAK PROGRAM PELATIHAN SECARA E-LEARNING TERHADAP KINERJA PEGAWAI PADA KANTOR BEA DAN CUKAI GRESIK Afkar, Miftachul; Hidayati, Roziana Ainul
Distribusi - Journal of Management and Business Vol. 13 No. 1 (2025): Distribusi, March 2025
Publisher : Fakultas Ekonomi dan Bisnis Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/distribusi.v13i1.613

Abstract

Program pelatihan e-learning yang diselenggarakan oleh Kantor Pengawasan dan Pelayanan Bea dan Cukai Gresik selama ini menerapkan evaluasi yang masih terbatas pada level 1 (kepuasan peserta) dan level 2 (peningkatan pengetahuan dan keterampilan) berdasarkan Model Evaluasi Donald Kirkpatrick. Sementara evaluasi level 3 (peningkatan kinerja pegawai) dan level 4 (peningkatan kinerja perusahaan) belum dilaksanakan secara komprehensif, sehingga efektivitas program pelatihan belum dapat dinilai secara menyeluruh. Penelitian ini bertujuan mengkaji implementasi program pelatihan e-learning di Kantor Pengawasan dan Pelayanan Bea dan Cukai Gresik dengan fokus pada evaluasi pasca pelatihan menggunakan pendekatan deskriptif kualitatif. Pengumpulan data dilakukan melalui wawancara terhadap 13 orang pegawai yang telah mengikuti program pelatihan e-learning pada semester 1 tahun 2024. Hasil penelitian menunjukkan bahwa program pelatihan e-learning memberikan dampak positif, meliputi perubahan signifikan dalam cara berpikir dan perilaku kerja pegawai, penerapan pengetahuan baru yang relevan dan keterampilan teknis dalam pekerjaan, peningkatan sikap positif pegawai terhadap pekerjaan, serta dukungan lingkungan dalam implementasi program pelatihan. Dampak positif tersebut tercermin dari peningkatan Nilai Kinerja Pegawai dibandingkan sebelum mengikuti program pelatihan e-learning.
THE INFLUENCE OF COMPENSATION, CAREER DEVELOPMENT, AND EMPLOYEE EMPOWERMENT ON ORGANIZATIONAL COMMITMENT AT PT PLN (PERSERO) UP3 YOGYAKARTA Puspaningrum, Rr. Faizah Nur F; Septyarini, Epsilandri; Purnamarini, Tri Ratna
Distribusi - Journal of Management and Business Vol. 13 No. 1 (2025): Distribusi, March 2025
Publisher : Fakultas Ekonomi dan Bisnis Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/distribusi.v13i1.614

Abstract

Human Resources (HR) are critical to a company's success as their expertise facilitates organizational growth. A key determinant of organizational performance includes employee commitment, which reflects their loyalty and willingness to stay with the company. The purpose of this study is to identify how compensation, career development, and employee empowerment affect commitment to the company. The method used in this research uses quantitative research using saturated sampling techniques. The research data was collected using a questionnaire, analyzed using computer assistance and the SPSS version 25 application. In this study, a saturated sampling technique was used with 45 respondents as members of the population. This research was conducted at PT PLN (Persero) UP3 Yogyakarta. The results revealed that compensation and career development have a positive and significant influence on organizational commitment. However, employee empowerment does not have a significant impact. Suggestions for future researchers in this field are expected to pay further attention to various variables that can affect organizational commitment. Those variables may include individual components, such as job satisfaction, motivation, and employee welfare. organizational components, such as corporate culture, leadership, and reward systems as well as changes in the industry, such as government policies and technological trends.

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