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Alignment: Journal of Administration and Educational Management
Published by Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi
ISSN : 25980742     EISSN : 25985159     DOI : -
Core Subject : Education,
Education
Jurnal Aligment memuat artikel hasil penelitian baik penelitian menggunakan pendekatan kuantitatif, kualitatif, dan mixed method yang terkait dengan bidang ilmu Manajemen dan Administrasi Pendidikan
Arjuna Subject : -
Articles 493 Documents
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Pengaruh Sop, Knowledge Sharing, dan Leadership terhadap Efektivitas Pencapaian KPI ( Studi Kasus pada Karyawan PT Gracia Utamajaya) Bayu Indra Laksana; Bambang Sutejo
Journal Of Administration and Educational Management (ALIGNMENT) Vol. 8 No. 6 (2025): Journal Of Administration and Educational Management (ALIGNMENT)
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/ht4f8a18

Abstract

This study aims to analyze the influence of Standard Operating Procedures (SOPs), knowledge sharing, and leadership on the effectiveness of Key Performance Indicators (KPIs) achievement among employees at PT Gracia Utamajaya. The research method used was a quantitative census approach, with the entire population of 82 employees serving as respondents. Primary data was collected through questionnaires and analyzed using multiple linear regression analysis using SPSS version 26 software. The results also included instrument validity and reliability tests. The results indicate that SOPs, knowledge sharing, and leadership simultaneously significantly influence KPI achievement. Partially, knowledge sharing had a positive and significant effect on KPIs, while SOPs and leadership showed a significant negative effect, indicating that overly rigid SOP implementation and a less adaptive leadership style can hinder the effectiveness of KPI achievement. The conclusion is that improving KPI achievement at PT Gracia Utamajaya is more effectively driven by strengthening a knowledge sharing culture, accompanied by adjusting SOP implementation and leadership style to be more flexible, innovative, and in line with the company's operational dynamics.   Keywords: SOP, Knowledge Sharing, Leadership, KPI, Employee Performance  
Peran Emotional Attachment dalam Memediasi Faktor-Faktor Penentu Revisit Intention yang Dipengaruhi oleh Tourist Experience Khairunnisa Sayyidah; Yadi Ernawadi
Journal Of Administration and Educational Management (ALIGNMENT) Vol. 8 No. 6 (2025): Journal Of Administration and Educational Management (ALIGNMENT)
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/y79f5y63

Abstract

This study aims to analyze the role of emotional attachment in mediating the influence of tourist experience on revisit intention of tourists at Pangandaran Beach using the Theory of Planned Behavior (TPB) framework, which includes attitude toward behavior, subjective norm, and perceived behavioral control. The research method used was a quantitative survey approach. Data were collected through an online questionnaire from 130 respondents who had visited Pangandaran Beach. Data were then analyzed using Structural Equation Modeling–Partial Least Squares (SEM-PLS) with the assistance of SmartPLS software version 3.0. The results showed that tourist experience had a positive and significant effect on attitude toward behavior and subjective norm. Furthermore, attitude toward behavior, subjective norm, and perceived behavioral control were proven to have a significant effect on emotional attachment and revisit intention. Furthermore, emotional attachment also had a positive and significant effect on revisit intention, thus acting as a mediating variable in the relationship between TPB factors and revisit intention. The conclusion of this study is that a positive tourist experience can shape attitudes, social norms, and perceived control in tourists, which in turn strengthen emotional attachment and encourage tourists' intention to revisit Pangandaran Beach.   Keywords : Tourist Experience, Emotional Attachment, Theory Of Planned Behavior
Kepuasan Pasien Rawat Jalan Ditinjau dari Kualitas Layanan Poli Gigi di UPTD Puskesmas Mayang Kabupaten Jember Sri Wulandari; Hanif Hadinata Utama; Harmawan Teguh Saputra
Journal Of Administration and Educational Management (ALIGNMENT) Vol. 8 No. 6 (2025): Journal Of Administration and Educational Management (ALIGNMENT)
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/6749qz54

Abstract

This study aims to analyze the level of outpatient satisfaction in terms of the quality of dental clinic services at the Mayang Community Health Center (Puskesmas Mayang) in Jember Regency. The research method used was a descriptive quantitative study with a survey approach. The study population consisted of 141 dental clinic patients during the last six months of 2024, with a sample of 104 respondents determined using the Slovin formula. Data were collected through a questionnaire structured based on service quality dimensions (reliability, responsiveness, assurance, empathy, and tangibles). Data were then analyzed using descriptive statistics and simple linear regression with SPSS. The results showed that the dental clinic service quality was in the good category, and patient satisfaction was in the satisfactory category. The regression analysis showed that service quality had a positive and significant effect on patient satisfaction, with a coefficient of determination of 19.1%. In conclusion, improving the quality of dental clinic services at the Mayang Community Health Center (Puskesmas Mayang) can increase patient satisfaction, although improvements are still needed in several aspects of service to achieve a more optimal level of satisfaction.  Keywords: Patient Satisfaction, Service Quality, Dental Clinic, Health Services
Peran Motivasi Kerja dalam Memediasi Pengaruh Gaya Kepemimpinan Transformasional dan Budaya Organisasi terhadap Kinerja Pegawai di Dinas Ketahanan Pangan Kabupaten Penukal Abab Lematang Ilir Feby Happy Monica; Djatmiko Noviantoro; Sari Samarina
Journal Of Administration and Educational Management (ALIGNMENT) Vol. 8 No. 6 (2025): Journal Of Administration and Educational Management (ALIGNMENT)
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/xsnytp33

Abstract

This study aims to analyze the role of work motivation in mediating the influence of transformational leadership style and organizational culture on employee performance at the Food Security Agency of Penukal Abab Lematang Ilir Regency. The research method used was a quantitative survey approach, employing a saturated sampling technique on the entire population of 46 employees. Data collection was conducted through closed-ended questionnaires, while data analysis used Structural Equation Modeling–Partial Least Squares (SEM-PLS) with the assistance of the SmartPLS application. The results showed that transformational leadership style had no effect on employee work motivation or performance. Organizational culture had a positive and significant effect on employee work motivation and performance. Work motivation had a positive and significant effect on employee performance. Furthermore, work motivation was shown to mediate the influence of organizational culture on employee performance, but not the influence of transformational leadership style on employee performance. The conclusion is that improving employee performance at the Food Security Agency of Penukal Abab Lematang Ilir Regency is more influenced by organizational culture and work motivation than by transformational leadership style.   Keywords: Transformational Leadership Style, Organizational Culture, Work Motivation, Employee Performance, SEM-PLS  
Pengaruh Brand Sensory Experience, Brand Cognitive Experience dan Perceived Behavioral Control melalui Attitude Toward Behavior dan Subjective Norm Rindi Rahmawati; Yadi Ernawadi
Journal Of Administration and Educational Management (ALIGNMENT) Vol. 8 No. 6 (2025): Journal Of Administration and Educational Management (ALIGNMENT)
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/mf10x419

Abstract

This study aims to analyze the influence of brand sensory experience and brand cognitive experience on repurchase intention through attitude toward behavior and subjective norms, as well as the influence of perceived behavioral control on repurchase intention, both directly and through attitude toward behavior, among consumers of 600 ml bottled AMDK Club in Cimahi City. The research method used a quantitative survey approach, using a questionnaire as a data collection tool. The study sample consisted of 130 respondents selected using a purposive sampling technique, with the criteria of having consumed AMDK Club at least five times and being at least 17 years old. Data analysis was performed using variance-based Structural Equation Modeling (SEM) with the assistance of SmartPLS 3.0 software. The results showed that brand sensory experience had a positive effect on subjective norms and attitudes toward behavior, and an indirect effect on repurchase intention through these two variables. Brand cognitive experience had a positive effect on subjective norms and an indirect effect on repurchase intention through subjective norms, but not through attitudes toward behavior. Furthermore, perceived behavioral control has a positive influence on attitudes toward the behavior and repurchase intentions, as well as an indirect influence on repurchase intentions through attitudes toward the behavior. The conclusion of this study is that AMDK Club consumers' repurchase intentions are significantly influenced by sensory and cognitive brand experiences through psychological mechanisms within the Theory of Planned Behavior framework. Therefore, brand experience enhancement and ease of consumption are important factors in increasing consumer repurchase intentions.  Keywords: Brand Sensory Experience, Brand Cognitive Experience, Perceived Behavioral Control, Repurchase Intention, Theory of Planned Behavior
Peran Place Attachment sebagai Mediator Pengaruh Place Image terhadap Affective Resident Commitment Kota Palangka Raya Haris Fadillah; Yadi Ernawadi
Journal Of Administration and Educational Management (ALIGNMENT) Vol. 8 No. 6 (2025): Journal Of Administration and Educational Management (ALIGNMENT)
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/6g65d246

Abstract

This study aims to analyze the role of place attachment as a mediator of the influence of place image on affective resident commitment in Palangka Raya City. The research method used was a survey with a quantitative approach, utilizing primary data collected through questionnaires from 228 respondents from Palangka Raya City who were at least 17 years old, employed, and had resided in the city for at least five years. The sampling technique used convenience sampling, while data analysis was conducted using the Partial Least Square–Structural Equation Modeling (PLS-SEM) method using the SmartPLS version 3.0 application. The results showed that physical appearance and ambient, social environment, and traditional market facilities had a positive and significant effect on place attachment, while leisure had no significant effect. Furthermore, place attachment was proven to have a positive and significant effect on affective resident commitment and acted as a mediator of the influence of physical appearance and ambient, social environment, and traditional market facilities on affective resident commitment. While the influence of leisure was not mediated by place attachment. In conclusion, strengthening the city's place image through the physical environment, social environment, and traditional market facilities can increase the affective resident commitment of the Palangka Raya community through increased place attachment. This can serve as a basis for formulating city development policies oriented toward residents' emotional attachment and affective commitment.   Keywords: Place Image, Place Attachment, Affective Resident Commitment, City Marketing
Pengaruh Disiplin Kerja dan Kepuasan Kerja terhadap Kinerja Karyawan pada PT. SIE Intan Vandini; Aji Tuhagana; Dwi Epty Hidayaty
Journal Of Administration and Educational Management (ALIGNMENT) Vol. 8 No. 6 (2025): Journal Of Administration and Educational Management (ALIGNMENT)
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/wpktvq37

Abstract

This study aims to analyze the influence of work discipline and job satisfaction on employee performance, both partially and simultaneously, at PT. SIE. The research method used is a quantitative descriptive survey approach. The population in this study was all 80 employees of the MW division of PT. SIE, who also served as the research sample using a saturated sampling technique. Data were collected through a questionnaire using a Likert scale and analyzed using SPSS version 25 software through validity and reliability tests, classical assumption tests, multiple linear regression analysis, t-tests, F-tests, and coefficients of determination. The results show that work discipline has a positive and significant effect on employee performance, job satisfaction also has a positive and significant effect on employee performance, and both work discipline and job satisfaction simultaneously have a significant effect on employee performance at PT. SIE. In conclusion, consistently improving work discipline and employee job satisfaction can improve employee performance. Therefore, companies need to consider both factors as a strategy to improve the achievement of organizational goals.   Keywords: Work Discipline, Job Satisfaction, Employee Performance, Human Resources
Pengaruh Motivasi Kerja dan Kepuasan Kerja terhadap Kinerja Guru SMP X Kota Cimahi Adli Alnazhari; Dian Lestari
Journal Of Administration and Educational Management (ALIGNMENT) Vol. 8 No. 6 (2025): Journal Of Administration and Educational Management (ALIGNMENT)
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/j09mgh36

Abstract

This study aims to determine and analyze the influence of work motivation and job satisfaction on teacher performance at SMP X, Cimahi City, both partially and simultaneously. The research method used was quantitative with a descriptive and associative approach. Data were obtained from questionnaires distributed to 36 civil servant teachers as respondents, as well as secondary data in the form of teacher performance assessments, tardiness, and absence. Data analysis was performed using multiple linear regression with the help of SPSS version 25.0, accompanied by classical assumption tests, t-tests, F-tests, and coefficients of determination. The results showed that work motivation and job satisfaction had a positive and significant effect on teacher performance, both partially and simultaneously. Work motivation had a more dominant influence than job satisfaction. The coefficient of determination (R²) of 0.506 indicates that 50.6% of the variation in teacher performance can be explained by work motivation and job satisfaction, while the remainder is influenced by other factors outside the study. In conclusion, improving work motivation and job satisfaction is crucial for improving teacher performance at SMP X, Cimahi City.   Keywords: Work Motivation, Job Satisfaction, Teacher Performance,Education
Pengelolaan Krisis dalam MSDM : Tanggapan  Human Resources  terhadap Tantangan Pasca Pandemi(Studi Kasus di Balai Desa Jombang) Masyhudi Masyhudi; Nugroho Edie Santoso; Hanif Hadinata Utama
Journal Of Administration and Educational Management (ALIGNMENT) Vol. 8 No. 6 (2025): Journal Of Administration and Educational Management (ALIGNMENT)
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/dny4es30

Abstract

This study aims to analyze the human resource (HR) management strategies employed by the Jombang Village Hall in addressing post-pandemic challenges, including the implementation of flexible work practices, improving employee welfare, and digital transformation. The research method used was descriptive qualitative with a case study approach, using in-depth interviews, participant observation, and documentation analysis. The results indicate that HR plays a strategic role as an agent of change by implementing a hybrid work policy, providing psychosocial support through internal communication and counseling, and conducting digital training to improve the competency of village officials. The findings also indicate that obstacles such as limited technological infrastructure, resistance to change, and psychological stress impact the effectiveness of HR management. The conclusion of this study confirms that post-pandemic HR management at the Jombang Village Hall requires a holistic and adaptive approach, integrating flexible work practices, employee welfare, and digital transformation to support village official performance and the quality of public services.   Keywords: HR Management, Crisis, Post-Pandemic, Human Resources, Village Government  
Peran Kepuasan Kerja dalam Meningkatkan Employee Engagement Gilang Baskoro Widagdo; Yuli Budiati; Wyati Saddewisasi
Journal Of Administration and Educational Management (ALIGNMENT) Vol. 8 No. 6 (2025): Journal Of Administration and Educational Management (ALIGNMENT)
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/d4rfmq85

Abstract

This study aims to analyze the role of job satisfaction in increasing employee engagement and examine the influence of transformational leadership, organizational support, and work-life balance on employee engagement, both directly and indirectly, through job satisfaction as a mediating variable among employees at the Semarang City Manpower Office. The research method used a quantitative approach with a survey technique, utilizing primary data obtained through a five-point Likert-scale questionnaire. The study population consisted of 92 employees, with a sample of 90 respondents determined using a census sampling technique. Data analysis was conducted using the Partial Least Squares–Structural Equation Model (PLS-SEM) method. The results indicate that transformational leadership, organizational support, and work-life balance have a positive and significant effect on job satisfaction and a positive and significant effect on employee engagement. Job satisfaction was also shown to have a positive and significant effect on employee engagement and significantly mediate the influence of transformational leadership, organizational support, and work-life balance on employee engagement. In conclusion, job satisfaction plays a strategic role in strengthening employee engagement. Therefore, improving leadership quality, organizational support, and work-life balance needs to be optimized to create sustainable employee engagement.   Keywords: Job Satisfaction, Employee Engagement, Transformational Leadership, Organizational Support, Work Life Balance    

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