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PubBis : Jurnal Pemikiran dan Penelitian Administrasi Publik dan Administrasi Bisnis
Published by Sekolah Tinggi Ilmu Administrasi Tabalong
ISSN : 25796240     EISSN : 25501054     DOI : 10.35722/pubbis
Core Subject : Social,
Social Sciences
Journal PubBis provides media to publish original articles in the form of a unique new knowledge in the fields of public administration and business administration. This journal opens opportunities for the publication of the existence and research sharing and sustainable efforts development in public and business administration field. Journal of public administration issues the article covers: - Governance, - Public organizations, - Public policy, - Public service, - Management, - Law ethics, - Bureaucratic administration and government. Journal of Business Administration issues the articles covers : - Human resources, - Entrepreneurs, - Technopreneurs and sociopreneurs.
Arjuna Subject : Ilmu Sosial - Ilmu Sosial (Lain-Lain)
Articles 376 Documents
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IMPLEMENTASI KEBIJAKAN PENGELOLAAN PASAR INDUK (TERPADU) KOTA LHOKSEUMAWE Nura Ustrina; Aiyub; Ferizaldi, Ferizaldi; Nur Hafni
Jurnal PubBis Vol 8 No 2 (2024)
Publisher : stiatabalong.ac.id

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35722/jurnalpubbis.v8i2.1036

Abstract

The current condition of the Integrated Central Market in Lhokseumawe City is highly concerning, with traders not occupying the market and parts of the building already damaged, despite the market being newly constructed under a multiyear scheme from the Lhokseumawe City regional budget starting in 2018. This study examines the management policies of the Integrated Central Market in Lhokseumawe City. The research method used is qualitative, with data sources obtained through observation, interviews, and documentation techniques. The data was analysed using descriptive analysis following the concept of Miles and Huberman with three steps of data analysis: data condensation, data display, and conclusion drawing/verification. The results of this study indicate that the management policies of the Integrated Central Market do not align with the initial planning design. The initial plan by the Lhokseumawe City government was to establish the building as a central market; however, it was later repurposed as a warehouse. The market management policies also fall short of the substance of the Minister of Trade's regulations concerning Guidelines and Development of Traditional Markets, Shopping Centres, and Modern Stores, and the absence of specific regional regulations has impeded the success of the policy. Issues such as policies deviating from the initial plans, the loss of resources and infrastructure, and a lack of communication between organisations and actors involved in carrying out their functions and duties have arisen due to an inadequate feasibility study. This has led to the market not being fully operational and being repurposed as a warehouse, when it should have been utilised for other, more productive activities that could contribute to the region, rather than becoming an abandoned or damaged building. Keywords: Implementation, Policy, Market Management
ANALISIS PELAYANAN DAN PERTUMBUHAN PAJAK HOTEL PASCA OPERASIONAL JALAN TOL PEKANBARU DUMAI DI KOTA DURI Muslim Rahman; Nurul Fadhilah
Jurnal PubBis Vol 8 No 2 (2024)
Publisher : stiatabalong.ac.id

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35722/jurnalpubbis.v8i2.1049

Abstract

The areas traversed by the Pekanbaru-Dumai Toll Road, including Duri City, have experienced various dynamics. Duri, once known as a transit and rest city for drivers from different regions, has seen a decline in its role since the toll road became operational. Drivers now bypass Duri, heading directly to their destinations. This study aims to evaluate hotel service and tax growth in Duri City following the operation of the Pekanbaru-Dumai Toll Road. The study focuses on the UPT Regional Revenue Office in Mandau District as the primary unit of analysis. The research employs a descriptive qualitative method, with data collected through in-depth interviews with 2 key informants and secondary data obtained from documentation held by the UPT. The findings indicate that the operation of the Pekanbaru-Dumai Toll Road has significantly impacted the number of visitors to Duri City, which in turn has affected hotel tax revenue growth. The hotel tax growth rate in Duri City has dropped dramatically, from 46.9% in 2020 to 18.2% in 2023. This decline in growth rate has automatically reduced the contribution of hotel taxes to the region's own-source revenue (PAD), ultimately affecting the stability of the Regional Revenue and Expenditure Budget (APBD), which is intended to promote public welfare and regional development. The implication is that Duri City, once known as a Transit and Petrochemical City, is undergoing changes due to the decrease in visitors who stop to rest there. Keywords: Service, Growth, Tax, Hotel, Toll Road
PERAN BUZZER DI MEDIA SOSIAL DALAM MEMBENTUK OPINI KEBIJAKAN PUBLIK DI MASYARAKAT PADA PEMILU 2024 Rahim, Salsabila Nuur; Shabrina, Heldiani Nur; Salsabila, Rey; Hanum, Syarifah; Zemlya, Nabila Ar-Rafa; Rahman, Abdul
Jurnal PubBis Vol 8 No 2 (2024)
Publisher : stiatabalong.ac.id

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35722/jurnalpubbis.v8i2.1051

Abstract

The presence of buzzers in the 2024 election has raised concerns due to their potential to spread misinformation, which can lead to disputes and distrust in political issues, including public policy. This situation can cause societal unrest and influence how people think and act. This study aims to understand the role of buzzers on social media in shaping public policy opinion during the 2024 election in Indonesia. The research adopts a qualitative approach, including observations of buzzer activity on social media platforms such as TikTok and X, interviews with public communication and political experts, literature reviews, and social media content analysis. The findings indicate that buzzers have a significant impact on spreading information and shaping public opinion, both positively and negatively, including black campaigns that incite conflict and hate speech. Therefore, serious attention from the government and relevant agencies such as the Indonesian Broadcasting Commission (KPI), along with cooperation between the General Elections Commission (KPU) and the Election Supervisory Board (Bawaslu), is crucial to control the use of social media and ensure the credibility of disseminated information. Strict oversight, comprehensive regulations, and public education on digital literacy are essential to address the negative impacts of buzzer activities. Keywords: Buzzer; Social Media; Public Policy Opinion; 2024 Election  
EVALUASI KEBIJAKAN BUPATI TABALONG TENTANG BUM DESA DARI PERSPEKTIF SOSIAL DAN EKONOMI Akhmad Badarudin
Jurnal PubBis Vol 8 No 2 (2024)
Publisher : stiatabalong.ac.id

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35722/jurnalpubbis.v8i2.1052

Abstract

Masingai II Village still has a population living below the poverty line, which is a government responsibility in policy-making. The objective of this study is to analyze and obtain a specific description of the success of the Tabalong Regent's Policy on Village-Owned Enterprises (BUM Desa) from a social and economic perspective in Masingai II Village, Upau District, Tabalong Regency. The research method used is descriptive qualitative, employing a qualitative approach where data sources were selected through purposive sampling, and data collection was conducted through interviews with 5 informants and documentation. The results of this study indicate that the Tabalong Regent's Policy on BUM Desa from a social and economic perspective (Case Study of Village-Owned Enterprises (BUM Desa) in Masingai II Village, Upau District, Tabalong Regency) has been successfully implemented. This is evident based on, evaluated through five assessment indicators: effectiveness, efficiency, adequacy, equity, responsiveness, and accuracy. From a social perspective, this policy has successfully brought about positive changes in the attitudes of the Masingai II community, and from an economic perspective, it has created job opportunities, increased the market value of products, and improved the income of the Masingai II Village community. The implications of this study highlight the need for policies to consider outcomes such as social and economic impacts. Keywords: Policy Evaluation, Village-Owned Enterprises, Social, Economic
INFORMATION TECHNOLOGY AND PRODUCT DESIGN ON CONSUMER INTEREST IN PECI RENCONG ACEH PRODUCTS IN JUANG BIREUEN CITY Ismayli; Khalil Gibran; Usman Boini; Zulyaden Jayus
Jurnal PubBis Vol 8 No 2 (2024)
Publisher : stiatabalong.ac.id

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35722/jurnalpubbis.v8i2.1061

Abstract

Information technology and product design significantly impact consumer buying interest in Peci Rencong Aceh products in Juang Bireuen City. Information technology refers to the use of hardware and software to perform various data processing tasks, including capturing, transmitting, storing, retrieving, manipulating, and displaying information. Product design, on the other hand, is a key element that attracts consumers to products. This study aims to determine the influence of online promotion and customer satisfaction on purchase decisions. The sample size for this study was 100 participants, with data collected through questionnaires and analysed using multiple linear regression. The study found that a 1 percent increase in the information technology variable (X1) led to a 0.876 percent increase in consumer interest, assuming the product design (X2) remained constant. Conversely, a 1 percent increase in product design (X2) resulted in a 0.542 percent increase in consumer interest, assuming the information technology variable (X1) was constant. The correlation coefficient (R) of 81.8% indicates a strong relationship between information technology (X1), product design (X2), and consumer interest (Y). The influence of product design on consumer interest was found to be significant at 65.7% (p = 0.000). The T-test results showed that the T-count value exceeded the T-table value. Additionally, the F-test revealed an F-count of 86.612, compared to an F-table value of 2.31 at a 5% confidence level, leading to the acceptance of the Ha hypothesis and the rejection of the Ho hypothesis. The research concluded that both information technology and product design significantly influence consumer interest. Keywords: Information Technology, Product Design, Consumer Interest.
PENGARUH KUALITAS PELAYANAN DAN KUALITAS PRODUK TERHADAP MINAT PEMBELIAN ULANG DI RESTORAN ANESKA ACEH TAMIANG Antika, Putri; Nursanjaya; Sufi
Jurnal PubBis Vol 8 No 2 (2024)
Publisher : stiatabalong.ac.id

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35722/jurnalpubbis.v8i2.1109

Abstract

Repurchase behavior in restaurants is crucial as it ensures business continuity and consistently increases revenue. To encourage customers to return, restaurants must maintain high food quality, provide friendly service, and create a comfortable atmosphere. Factors that may deter customers from repurchasing include negative dining experiences, unsatisfactory service, prices that do not align with quality, and a lack of cleanliness and comfort. This research aims to analyze the impact of service quality on repurchase intention at Aneska restaurant, as well as the effect of product quality on repurchase intention at the same establishment. Additionally, the study seeks to determine the combined influence of service quality and product quality on repurchase intention at Aneska restaurant. This study employs a quantitative research approach. The population consists of all customers of Aneska restaurant, with a sample of 97 respondents selected using the Lemeshow formula. Data collection was conducted using a Likert scale. The first stage of instrument testing involved validity and reliability assessments. Subsequent data analysis techniques included classical assumption tests, multiple linear regression analysis, and hypothesis testing. The findings indicate that service quality has a positive and significant impact on repurchase intention. Product quality also has a positive and significant effect on repurchase intention. Moreover, service quality and product quality together have a positive and significant impact on repurchase intention at Aneska restaurant. Based on these results, Aneska restaurant is recommended to focus on employee training to enhance service and to ensure that food and beverages are consistently prepared to high-quality standards. Keywords: Service Quality, Product Quality, Repurchase Intention
INOVASI APLIKASI PROGRAM SIBALONG PADA POLRES TABALONG Nurhalifah
Jurnal PubBis Vol 9 No 1 (2025)
Publisher : stiatabalong.ac.id

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35722/jurnalpubbis.v9i1.801

Abstract

  To address the issue of lengthy service queues at the Tabalong Police Station, the SIBALONG application was introduced. This application, developed by the Tabalong Police, serves as a service innovation aimed at enhancing public service delivery within Tabalong Regency. This study investigates the impact of the SIBALONG application in streamlining various services, including SIM (Driving License) registration, SKCK (Police Clearance Certificate) processing, and permit applications for public events. Furthermore, the latest version of the application features a panic button, enabling rapid response to public complaints. Continuous promotion of the SIBALONG application is carried out through social media and by community police officers (Bhabinkamtibmas) at the village and sub-district levels to ensure public understanding of its usage. This research employs a descriptive qualitative method with data collection techniques encompassing field observations, interviews, and document analysis. Data were gathered from five police personnel and five members of the public who utilized the services, focusing on a comprehensive understanding of the phenomenon. Data analysis involved descriptive methods, addressing issues related to social phenomena, human behavior, and aspects not quantifiable through numerical data. The findings indicate that the SIBALONG application has been well-received by service users, particularly those residing far from service locations, who reported significantly improved access to services. Although this service innovation has limitations related to internet connectivity, these issues are primarily observed in areas with limited internet access. Keywords: Innovation, Program, Service
STUDI EVALUATIF KEBIJAKAN PEMERINTAH DALAM PENGELOLAAN SAMPAH DI KOTA BANJARBARU Widiati
Jurnal PubBis Vol 9 No 1 (2025)
Publisher : stiatabalong.ac.id

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35722/jurnalpubbis.v9i1.1167

Abstract

This research examines the implementation of government policy on waste management in Banjarbaru City, South Kalimantan Province. The background of the study includes the importance of effective waste management to maintain environmental cleanliness and public health, as well as the challenges faced in implementing the policy. The research objectives are to evaluate the effectiveness of the waste management policy that has been implemented, identify the obstacles faced, and provide recommendations for policy improvement. The research method uses a qualitative approach with data collection through surveys to the community, interviews with 2 participants, namely waste management officers, and direct observation in the field, the data analysis technique in this study uses triangulation.  The results showed that community participation was still low, the policies implemented were not effective, and there were obstacles in coordination between related agencies. Research recommendations include increasing the budget, human resource capacity, cross-sector coordination, and the adoption of more modern waste management technology. It is hoped that the results of this study can serve as a basis for improving waste management policies in Banjarbaru City and other cities facing similar problems. Keywords: Waste management, Government policies, Banjarbaru City
OPTIMALISASI PELAYANAN PUBLIK MENINGKATKAN KEPERCAYAAN MASYARAKAT MELALUI RELIABILITY DAN RESPONSIVENESS (STUDI KASUS PELAYANAN KANTOR DESA TANJUNG HARAPAN KECAMATAN ALALAK KABUPATEN BARITO KUALA) Dewi Merdayanty; Setiawati, Budi; Iswiyati Rahayu; Winda Emelia; Nida Pratiwi Armidina; Muhammad Riyandi Firdaus
Jurnal PubBis Vol 9 No 1 (2025)
Publisher : stiatabalong.ac.id

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35722/jurnalpubbis.v9i1.1169

Abstract

Tanjung Harapan Village has potential can be optimized in the form of fertole rice fields, clean river water, swallow farms, and friendly people, but this village bid challenges in the form of badly damaged road infrastructure, so it need attention from public service from the Village Government. Road construction really supports increasing public confidence through community welfare so as not to endanger road users and tranportation of agricultural products in village communities. The porpuse of research is to determine the optimization of public service to increase public trust through reliability and responsiveness at the Tanjung Harapan Village office, Alalak District, Barito Kuala Regency, because village roads in this area are badly damaged and need attention from the local government. This research is also to determine the factors that influence public services to increase reliability and responsiveness at the Tanjung Harapan Village office, Alalak District, Barito Kuala Regency. The research method uses qualitative methods and qualitative descriptive research, while data collection techniques use observation, interviews, documentation an triangulation. The informants for this research werw 4 people, namely the Village Head as key informant and the other informant were Head of the Village Government Section, the Head of the Community Welfare Section and 1 person from the village community. The data analysis technique uses interactive analysis starting from data collection, data reduction, data presentation, drawing conclusion an verification. The research results show that village office public service can increase public trust through reliability and responsiveness. Factors that influence the reliability and responsiveness of Tanjung Harapan village services include the availability of resources, competency of village officials, slow support from local government, coordination anf community participation. Keywords : Village Government; Reliability; Responsiveness
EVALUASI KEBIJAKAN PENANGGULANGAN HIV/AIDS Di KABUPATEN TANGERANG Febrianingsih, Gitri; Handayani, Riny
Jurnal PubBis Vol 9 No 1 (2025)
Publisher : stiatabalong.ac.id

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35722/jurnalpubbis.v9i1.1207

Abstract

Tangerang Regency has the highest number of HIV/AIDS cases in Banten Province. Thus, the government of Tangerang District has developed a policy on HIV/AIDS prevention, namely Tangerang District Regional Regulation No. 15/2016 on the Prevention of Human Immunodeficiency Virus and Acquired Immune Deficiency Syndrome. This study aims to provide an overview of the success of the HIV/AIDS Response Policy in Tangerang District. This research uses a qualitative method with a descriptive approach. The focus of this research is on the Evaluation of HIV/AIDS Response Policy in Tangerang District using William Duun's evaluation theory, namely the criteria of effectiveness, efficiency, adequacy, equity, responsiveness, and accuracy. The data sources in this research are primary and secondary data. This research uses data collection techniques interviews with 7 informants, field observations and documentation studies. The results in this study show that the effectiveness indicator can be said to be effective, seen from the number of new case findings which indicates the number of ODHIV found and given treatment. Then the efficiency indicator can be said to be efficient because there are 44 health services at the Tangerang Regency Health Center. The adequacy indicator can be said to be sufficient because of the cross-sectoral relationship. Furthermore, the equity indicator cannot be said to be evenly distributed because of the lack of health promotion. The implication of this study is that the Tangerang District government should focus more on preventive management and empowerment of NGOs and communities. Keywords : Evaluation, Policy, HIV/AIDS Prevention

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