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Victoria Cindy
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Jurnal Entrepreneur dan Entrepreneurship
Published by Universitas Ciputra Surabaya
ISSN : 23021802     EISSN : 25809393     DOI : https://doi.org/10.37715/jee
Core Subject : Economy, Humanities, Education, Social,
Humanities Economics, Econometrics & Finance Social Sciences Other
Jurnal Entrepreneur dan Entrepreneurship (e-ISSN: 2580-9393; p-ISSN: 2302-1802) is published twice a year in the months of March and September. It publishes manuscripts within the fields of entrepreneur and entrepreneurship. Jurnal Entrepreneur dan Entrepreneurship (JEE) is published by the Institute of Research & Community Development of Universitas Ciputra.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 157 Documents
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The Effect of Service Quality and Supply Chain Agility on Customer Satisfaction Mediated by Customer Trust Kasih, Agatha Febrina; Ardyan, Elia
Jurnal Entrepreneur dan Entrepreneurship Vol. 14 No. 1 (2025): Jurnal Entrepreneur dan Entrepreneurship
Publisher : Universitas Ciputra Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37715/jee.v14i1.5154

Abstract

The aim of this study is to examine how supply chain agility and service quality affect customer happiness, with customer trust serving as a mediating factor. This method of this study is a quantitative research methodology. A total of 266 valid replies were gathered from the online questionnaire and offline paper-based surveys used to collect the data. SEM-PLS was used to evaluate the data. The results show that customer satisfaction is positively impacted by customer trust, service quality has a direct impact on customer satisfaction, supply chain agility has an impact on customer satisfaction, and service quality positively influences customer trust.
The Influence of Service Quality on SINTA Acceptance Using the TAM Method: A Case Study of Lecturers at X University Elnusa, Diadara Shalom; Padmawidjaja, Liestya; Salim, Ika Raharja
Jurnal Entrepreneur dan Entrepreneurship Vol. 14 No. 1 (2025): Jurnal Entrepreneur dan Entrepreneurship
Publisher : Universitas Ciputra Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37715/jee.v14i1.5586

Abstract

LPPM X University is responsible for managing administration and providing research and community service data for both internal and external purposes. One of the databases managed by LPPM X University is SINTA. However, an evaluation has yet to be conducted to assess the acceptance of X University lecturers regarding the use of SINTA. This research aims to analyze the extent of X University lecturers' acceptance of SINTA. It also aims to examine the mediating effect of service quality on the acceptance of SINTA. The study employs the Technology Acceptance Model (TAM) with service quality as a mediating variable. The research method used is quantitative, with data collection using questionnaires and data processing using SMARTPLS 4. All variables meet the validity criteria and fulfill the construct reliability based on the collected data. The results of this study show that service quality significantly impacts the acceptance of SINTA by lecturers.
Beyond Survival: How Adaptive Leadership and Knowledge Drive Entrepreneurial Breakthroughs in SMEs Khurnia, Siti Lailatul; Pujianto, Wahyu Eko; Qurratu’aini, Nafia Ilhama; Kamila, Edita Rachma
Jurnal Entrepreneur dan Entrepreneurship Vol. 14 No. 1 (2025): Jurnal Entrepreneur dan Entrepreneurship
Publisher : Universitas Ciputra Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37715/jee.v14i1.5592

Abstract

National competitiveness is strongly impacted by economic development, which also heavily relies on the performance of entrepreneurs. The aim of this study is to investigate the relationship between entrepreneurial performance and knowledge competency and adaptive leadership. In this study, stakeholder pressure serves as a moderating variable. The sampling method used was purposive sampling. PLS-SEM was used to analyze the data from 203 SMEs' owners, managers, shop heads, and decision-makers. The results showed that intellectual capacity and adaptable leadership significantly impacted entrepreneurial success. Furthermore, just as stakeholder pressure improves the relationship between knowledge competency and entrepreneurial performance, it also strengthens the relationship between adaptive leadership and entrepreneurial performance. However, it has no discernible effect. To achieve corporate sustainability, this study gives SMEs valuable insights on how to increase their knowledge capacity, adaptive leadership, and ability to respond to stakeholder demands.
Financial Technology, Financial Literacy, and MSMEs' Financial Performance: The Mediating Role of Financial Inclusion in East Java Setiyawan, Raymond; Tambunan, Damelina Basauli
Jurnal Entrepreneur dan Entrepreneurship (JEE) Vol. 15 No. 1 (2026): Jurnal Entrepreneur dan Entrepreneurship (in Press)
Publisher : Universitas Ciputra Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37715/jee.v15i1.6265

Abstract

Micro, Small, and Medium Enterprises (MSMEs) are key contributors to economic growth, yet many still experience constraints in accessing formal financial systems. This research analyzes the impact of financial technology and financial literacy on the financial performance of MSMEs, while considering financial inclusion as an intervening variable. The study adopts a quantitative design using primary data collected through questionnaires from 160 MSMEs owners who actively use digital financial services. The data were processed using Partial Least Squares - Structural Equation Modeling (PLS-SEM). The findings reveal that financial literacy significantly enhances both financial inclusion and MSMEs financial performance. Furthermore, financial inclusion plays a mediating role in the relationship between financial literacy and financial performance. In contrast, financial technology does not demonstrate a significant direct influence on MSMEs financial performance, nor does financial inclusion mediate this relationship. The results emphasize the critical role of improving financial literacy in conjunction with expanding access to digital financial services to support better financial outcomes for MSMEs.
Entrepreneurial Marketing Strategies in the Tourism Industry Widodo, Aghnia Kamila; Dewi, Yuli Kartika; Yahya, Nashwa Aulia
Jurnal Entrepreneur dan Entrepreneurship (JEE) Vol. 15 No. 1 (2026): Jurnal Entrepreneur dan Entrepreneurship (in Press)
Publisher : Universitas Ciputra Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37715/jee.v15i1.6269

Abstract

This study examined how entrepreneurial digital marketing through YouTube travel influencers influences visit intention among Generation Z and Millennial tourists in Indonesia, with trust acting as an underlying psychological mechanism. The study addressed the growing role of influencers as digital entrepreneurs who create value and shape tourism-related decision-making. A quantitative research design was employed using survey data collected from 138 Generation Z and Millennial respondents in Indonesia who had prior travel experience and exposure to YouTube travel influencer content. Data were analyzed using Partial Least Squares - Structural Equation Modeling (PLS-SEM) to test the relationships among homophily, perceived expertise, trust, and visit intention. The findings indicated that homophily and perceived expertise significantly influence trust toward YouTube travel influencers. Homophily emerged as the strongest direct determinant of visit intention, while trust did not exert a significant direct effect. These results demonstrate that social similarity and emotional identification function as key entrepreneurial mechanisms in influencer-based tourism marketing, rather than purely rational or informational factors. The study characterizes YouTube travel influencers as digital entrepreneurs who generate marketing value through social similarity and perceived knowledge from an entrepreneurial marketing viewpoint.
The Repurchase Intention in Handcrafted MSEs: The Mediating Role of Customer Satisfaction in the Relationship between Customer Experience and Product Value Harwida, Gleydis; Novilia, Evita
Jurnal Entrepreneur dan Entrepreneurship (JEE) Vol. 15 No. 1 (2026): Jurnal Entrepreneur dan Entrepreneurship (in Press)
Publisher : Universitas Ciputra Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37715/jee.v15i1.6371

Abstract

Micro and Small Enterprises (MSEs) in the handcrafted industry play an important role in supporting local economic development; however, they often face challenges in maintaining long-term customer relationships in increasingly competitive markets. This study aims to examine the factors influencing repurchase intention among consumers of handcrafted MSEs by analyzing the roles of customer experience and product value, with customer satisfaction acting as a mediating variable. This research adopts a quantitative explanatory approach using survey data collected from 140 consumers who have purchased handcrafted MSEs products. The data were analyzed using Partial Least Squares–Structural Equation Modeling (PLS–SEM). The results indicate that customer experience and product value significantly influence repurchase intention. Both variables also have a significant positive effect on customer satisfaction, which in turn significantly affects repurchase intention. Furthermore, the mediation analysis reveals that customer satisfaction partially mediates the relationships between customer experience and product value with repurchase intention. The model demonstrates adequate explanatory power, indicating that the proposed variables are important predictors of consumer repurchase behavior. These findings contribute to the marketing literature in the MSEs context and provide practical insights for handcrafted MSEs owners to enhance customer satisfaction through improved customer experience and stronger product value to encourage repeat purchases and support business sustainability.
Evaluation of User Interface (UI) and User Experience (UX) in A Web-Based Entrepreneurial Student Application Rahmawati, Kuncoro Dewi; Ellya Kurniawan, Jimmy; Larasati Rembulan, Cicilia; Tanuwijaya, Evan
Jurnal Entrepreneur dan Entrepreneurship (JEE) Vol. 15 No. 1 (2026): Jurnal Entrepreneur dan Entrepreneurship (in Press)
Publisher : Universitas Ciputra Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37715/jee.v15i1.6402

Abstract

Measurement of entrepreneurial orientation remains limited and is predominantly conducted using manual methods. To address this gap, this study aims to develop a web-based application for measuring entrepreneurial orientation—which has not previously been developed—and to examine its reliability, user interface (UI), and user experience (UX). The instrument used is an adaptation of the entrepreneurial orientation scale, which was converted into a website-based format and complemented with recommendation features and user constraint identification. Data were collected through a focus group discussion (FGD) involving junior and senior high school teachers and students (N = 5), as well as a survey of junior and senior high school students (N = 60) following a trial of the web-based "Entrepreneurial Student" application. The results indicate that this web-based instrument demonstrates high reliability, with Cronbach’s alpha ranging from 0.806 to 0.845, and adequate validity, with Corrected Item–Total Correlation (CITC) values ranging from 0.404 to 0.630. After revisions based on user feedback, UI scores were in the "Very Good" category (range 495–554), and UX scores were also in the "Very Good" category (range 258–274). The Entrepreneurial Student application demonstrates promising potential for measuring entrepreneurial orientation among secondary school students. With further testing involving larger samples, the application may be implemented more broadly within the adolescent population.

Page 16 of 16 | Total Record : 157

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