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Victoria Cindy
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Jurnal Entrepreneur dan Entrepreneurship
Published by Universitas Ciputra Surabaya
ISSN : 23021802     EISSN : 25809393     DOI : https://doi.org/10.37715/jee
Core Subject : Economy, Humanities, Education, Social,
Humanities Economics, Econometrics & Finance Social Sciences Other
Jurnal Entrepreneur dan Entrepreneurship (e-ISSN: 2580-9393; p-ISSN: 2302-1802) is published twice a year in the months of March and September. It publishes manuscripts within the fields of entrepreneur and entrepreneurship. Jurnal Entrepreneur dan Entrepreneurship (JEE) is published by the Institute of Research & Community Development of Universitas Ciputra.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 153 Documents
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The Effect of Service Quality and Supply Chain Agility on Customer Satisfaction Mediated by Customer Trust Kasih, Agatha Febrina; Ardyan, Elia
Jurnal Entrepreneur dan Entrepreneurship Vol. 14 No. 1 (2025): Jurnal Entrepreneur dan Entrepreneurship
Publisher : Universitas Ciputra Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37715/jee.v14i1.5154

Abstract

The aim of this study is to examine how supply chain agility and service quality affect customer happiness, with customer trust serving as a mediating factor. This method of this study is a quantitative research methodology. A total of 266 valid replies were gathered from the online questionnaire and offline paper-based surveys used to collect the data. SEM-PLS was used to evaluate the data. The results show that customer satisfaction is positively impacted by customer trust, service quality has a direct impact on customer satisfaction, supply chain agility has an impact on customer satisfaction, and service quality positively influences customer trust.
The Influence of Service Quality on SINTA Acceptance Using the TAM Method: A Case Study of Lecturers at X University Elnusa, Diadara Shalom; Padmawidjaja, Liestya; Salim, Ika Raharja
Jurnal Entrepreneur dan Entrepreneurship Vol. 14 No. 1 (2025): Jurnal Entrepreneur dan Entrepreneurship
Publisher : Universitas Ciputra Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37715/jee.v14i1.5586

Abstract

LPPM X University is responsible for managing administration and providing research and community service data for both internal and external purposes. One of the databases managed by LPPM X University is SINTA. However, an evaluation has yet to be conducted to assess the acceptance of X University lecturers regarding the use of SINTA. This research aims to analyze the extent of X University lecturers' acceptance of SINTA. It also aims to examine the mediating effect of service quality on the acceptance of SINTA. The study employs the Technology Acceptance Model (TAM) with service quality as a mediating variable. The research method used is quantitative, with data collection using questionnaires and data processing using SMARTPLS 4. All variables meet the validity criteria and fulfill the construct reliability based on the collected data. The results of this study show that service quality significantly impacts the acceptance of SINTA by lecturers.
Beyond Survival: How Adaptive Leadership and Knowledge Drive Entrepreneurial Breakthroughs in SMEs Khurnia, Siti Lailatul; Pujianto, Wahyu Eko; Qurratu’aini, Nafia Ilhama; Kamila, Edita Rachma
Jurnal Entrepreneur dan Entrepreneurship Vol. 14 No. 1 (2025): Jurnal Entrepreneur dan Entrepreneurship
Publisher : Universitas Ciputra Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37715/jee.v14i1.5592

Abstract

National competitiveness is strongly impacted by economic development, which also heavily relies on the performance of entrepreneurs. The aim of this study is to investigate the relationship between entrepreneurial performance and knowledge competency and adaptive leadership. In this study, stakeholder pressure serves as a moderating variable. The sampling method used was purposive sampling. PLS-SEM was used to analyze the data from 203 SMEs' owners, managers, shop heads, and decision-makers. The results showed that intellectual capacity and adaptable leadership significantly impacted entrepreneurial success. Furthermore, just as stakeholder pressure improves the relationship between knowledge competency and entrepreneurial performance, it also strengthens the relationship between adaptive leadership and entrepreneurial performance. However, it has no discernible effect. To achieve corporate sustainability, this study gives SMEs valuable insights on how to increase their knowledge capacity, adaptive leadership, and ability to respond to stakeholder demands.

Page 16 of 16 | Total Record : 153

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