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Jurnal Manajerial
Published by Universitas Muhammadiyah Gresik
ISSN : 23548592     EISSN : 26215055     DOI : -
Core Subject : Science,
Decision Sciences, Operations Research & Management
The Managerial Journal is published by Management Department, Faculty of Economics and Business University of Muhammadiyah Gresik, twice a year in January and Juli. The purpose of this journal is to facilitate scientists, researchers and practitioners to publish original research articles or article reviews. The article essentially contains topics on Business Management, Financial Management, Operational Management, Human Resource Management, Marketing Management and Entrepreneurship.
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Articles 251 Documents
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Pengaruh Green Hiring Terhadap Environmental Performances Dengan Green Performances Management And Compensation Sebagai Variabel Mediasi Muchsinati, Evi Silvana; Riesquita, Eriva; Fatyandri, Adineka
Jurnal Manajerial Vol 12 No 01 (2025): Jurnal Manajerial
Publisher : Program Studi Manajemen Universitas Muhammadiyah Gresik

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30587/jurnalmanajerial.v12i01.9151

Abstract

Background – In the era of global awareness of sustainability, organizations are increasingly prioritizing environmentally friendly practices as part of their business strategies, including through green hiring. This approach aligns with the goals of the Sustainable Development Goals (SDGs), which emphasize environmental protection. However, research on the impact of green hiring on environmental performances, particularly in Indonesia's manufacturing sector, remains limited. Aim – This study aims to analyze the impact of green hiring on environmental performances in manufacturing companies in Batam and evaluate the mediating roles of green performance management and green compensation. Design/Methodology/Approach – The study employs a quantitative approach using Partial Least Squares Structural Equation co (PLS-SEM). The sample includes 279 respondents from PT. Panasonic Industrial Devices Batam and PT. Philips Industries Batam. Data were collected through an online questionnaire measuring green hiring, green performance management, green compensation, and environmental performances. Findings – The findings reveal that green hiring positively and significantly influences green performance management, green compensation, and environmental performances. Furthermore, green performance management and green compensation partially mediate the relationship between green hiring and environmental performances. These results align with previous studies, emphasizing the importance of integrating environmentally friendly practices into human resource management to enhance environmental performance. Conclusion – This study highlights that green hiring is a critical factor in improving environmental performance, both directly and through environmentally oriented performance management and compensation systems. Research Implications – The study contributes to the literature on green human resource management (GHRM) and offers practical insights for HR managers to enhance environmental performance through green recruitment and compensation policies. Research Limitations – The study is limited to the manufacturing sector in Batam and uses cross-sectional data, which may not be generalizable to other sectors or provide insights into long-term relationships between variables.
The Influence Of Social Influence And Product Variations On Purchasing Decisions Ideania Flowery In Ponorogo With Purchase Intention As An Intervening Variable Munawwaroh, Rita Tsaniatul; Chamidah, Siti; Wijianto, Wijianto
Jurnal Manajerial Vol 12 No 01 (2025): Jurnal Manajerial
Publisher : Program Studi Manajemen Universitas Muhammadiyah Gresik

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30587/jurnalmanajerial.v12i01.9377

Abstract

Background - The development of the creative economy in Indonesia has shown a significant increase. One sector that is experiencing rapid growth is the florist industry. In an increasingly competitive florist industry, businesses such as Ideania Flowery face challenges to stay ahead in a growing market. Factors such as social influence and product variety are important elements in influencing consumer purchasing decisions. Aim - The purpose of this study is to prove the relationship between social influence variables and product variations on purchasing decisions and how the role of purchase intention as a mediating variable on the influence of social influence and product variations on purchasing decisions, and how the role of purchase intention as a mediating variable on the influence of social influence and product variations on Ideania Flowery consumer purchasing decisions. Design/ Methodology/ Approach - This research is a quantitative research with data collection method using questionnaires distributed through google form to 84 respondents from Ideania Flowery consumers with purposive sampling technique. Data measurement uses a Likert scale of one to five. The data analysis used in this research is SEM (Structural Equation Modelling) through the SMART PLS 4.0 application with a mediation analysis model. Findings - The results showed that social influence has a significant effect on buying interest of Ideania Flowery consumers, product variations have a significant effect on buying interest of Ideania Flowery consumers, social influence has a significant effect on purchasing decisions of Ideania Flowery consumers, product variations have an insignificant effect on purchasing decisions of Ideania Flowery consumers, purchase interest has a significant effect on purchasing decisions of Ideania Flowery consumers and purchase interest acts as a mediator on the effect of social influence on purchasing decisions, and purchase interest acts as a mediator on the effect of product variations on purchasing decisions of Ideania Flowery consumers. Research Implications - This research has a significant impact on consumers and the company Ideania Flowery, and can provide benefits for consumers in providing education to be wiser in making purchasing decisions, by paying attention to needs and not just social influence or the attractiveness of diverse products. Then it will be useful for the company Ideania Flowery, more complete knowledge about the influence of social influence and product variety in influencing purchasing decisions, so that it can help companies to develop more effective marketing strategies. Not only that, the company can also provide added value through products and can strengthen consumer attractiveness and encourage sales. Research Limitations - This study only involved 84 respondents who are consumers of Ideania Flowery in Ponorogo, so the results may not apply to consumers in other areas.
Pengaruh Persepsi Keamanan dan Kemanfaatan Terhadap Minat Penggunaan Kembali “Book Cabin” Melalui Kepercayaan Nathania, Sharron Tiffany; Margadjie, Helen Ayu; Oktavio, Adrie
Jurnal Manajerial Vol. 12 No. 02 (2025): Jurnal Manajerial
Publisher : Program Studi Manajemen Universitas Muhammadiyah Gresik

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30587/jurnalmanajerial.v12i02.9566

Abstract

Background – The rise of online check-in applications, like 'Book cabin' by Lion Air Group, highlights the need for secure and useful features to build trust and drive reuse intention. Understanding these factors is essential for enhancing user adoption and satisfaction. Aim – This research aims to analyze the influence of trust as a mediating variable of perceived security and perceived usefulness on interest in reusing Book cabin as an online check-in application at the Lion Air Group. Design / methodology / approach – The population in this research were users of the Book cabin application with a sample of 200 respondents. The sampling technique in this research is purposive sampling. Data collection was carried out by distributing questionnaires via Google Form. The data processing method in this study uses Smart-PLS which is used to test the hypothesis. Findings – The findings indicate that perceived security, perceived usefulness, and trust each have a significant positive impact on the intention to reuse the Book cabin application. Additionally, trust serves as an important mediator, strengthening the relationship between perceived security, perceived usefulness, and reuse intention. Research implication – This study contributes to the marketing fields and existing literature by examining the influence of perceived security and perceived usefulness on the intention to reuse an online check-in application. It advances previous research by exploring trust as a mediating factor, providing a deeper understanding of how trust can bridge user perceptions and behavioral intentions in digital travel services. Limitations – This study has several limitations, including the use of cross-sectional data that does not capture long-term behavioral changes and a focus on perceived security and usefulness without considering other factors like perceived ease of use, or e-WOM. Additionally, the sample is limited to users of the Book Cabin application, particularly those from the Lion Air Group. Future research should adopt a longitudinal approach, and expand the sample scope to achieve more comprehensive and generalizable findings.
Boycott Or Buy? Exploring Consumer to Brand Betrayal and Brand Hate in The F&B Industry Nurkhalisa, Nabila; Daulay, Muhammad Yasser Iqbal
Jurnal Manajerial Vol. 12 No. 02 (2025): Jurnal Manajerial
Publisher : Program Studi Manajemen Universitas Muhammadiyah Gresik

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30587/jurnalmanajerial.v12i02.9576

Abstract

Background – Boycotts are a form of rejection that has been going on for a long time and has a significant impact on product sales, production and marketing . Aim – This study further explores the relationship between negative word of mouth, brand hate, brand betrayal and desire for avoidance in the context of the boycott phenomenon against fast food restaurants, McDonald's. Design / methodology / approach – This study focuses on consumers in Indonesia who have purchased McDonald's products both before and after the boycott. The method used in this study is quantitative with purposive sampling technique and the analysis tool is Smart-PLS-based Structural Equation Modeling (SEM). Findings – The results of this study show that there is an influence between the NWOM variable on brand hate and brand betrayal, brand hate influences desire for avoidance. However, NWOM and brand betrayal have no effect on desire for avoidance. Nevertheless, NWOM mediated by hatred of the brand is proven to directly influence the desire for avoidance, while when mediated by hatred of the brand, the effect is insignificant. Conclusion – This study reveals that a person's decision to continue buying or avoiding a boycotted brand is not solely influenced by negative information, but is also influenced by various factors, such as the need for the product. Research implications – Based on the results of this study, companies need to pay more attention to managing negative sentiment, especially on social media, to prevent the emergence of hatred towards brands that have the potential to cause long-term loss of consumers. Limitations – The limitation of this study is the limited number of consumers who boycott. Not all individuals will avoid boycotted brands due to religious beliefs, sympathy, or geographical limitations covering only one country.
Exploring Generation Y And Z Perspectives on Work-Life Balance Manafe, David; Moi, Maria Odriana Veronica; Bribin Burin, Stefanie Noviega
Jurnal Manajerial Vol. 12 No. 02 (2025): Jurnal Manajerial
Publisher : Program Studi Manajemen Universitas Muhammadiyah Gresik

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30587/jurnalmanajerial.v12i02.9629

Abstract

Background – Employee well-being, both physical and mental, is crucial, as previous research has shown its impact on organizational success and goal achievement. These conditions encompass experiences, skills, emotions, and behavioural patterns and are influenced by individual characteristics, including generational differences. Aim – This research seeks to explore the state of work-life balance by examining three key dimensions: Work Interference with Personal Life (WIPL), Personal Life Interference with Work (PLIW), and Work and Personal Life Enhancement (WPLE) influence employee performance and happiness within two generational groups: Generation Y and Generation Z. Design / methodology / approach – This research applies a quantitative and explanatory approach, with questionnaires distributed to 770 respondents, including employees from government, private sectors, entrepreneurs, and other categories. The data was analyzed using PLS-SEM with SmartPLS version 4. Results and Discussion – The analysis results indicate that all three dimensions significantly influence the performance of employees in Generation Z. However, for Generation Y, only the WIPL and WPLE dimensions have a significant impact on their workplace performance. Both generations experience significant increases in happiness through WIPL and WPLE. Happiness is positive and significant effects on performance and only mediates the relationship with performance in Generation Z for PLIW negatively and for the WIPL and WPLE on performance for both generations with a stronger effects in Generation Y. Conclusion - This study concludes that work-life balance dimensions influence employee performance differently across generations, with stronger effects in Generation Y than Generation Z. These findings highlight the need for flexible work arrangements to optimize employee performance and happiness. Research implication – These findings have implications for work patterns, recruitment systems, and company policies, suggesting the need for effective and comfortable working methods tailored to employees from different generational categories.  Limitations – The study’s limitations include the combination of all job categories, which may introduce bias in perceptions of dimensions, character, and performance. Additionally, cultural aspects should be considered as an external factor influencing individual behavior patterns and work methods.
Meningkatkan Respons Bencana: Analisis Kualitas Pelayanan Di Suku Dinas Sosial Jakarta Selatan Masyhuda, Muh. Mashuri; Fadlan, A. Fauzan; Husainah, Nazifah
Jurnal Manajerial Vol. 12 No. 02 (2025): Jurnal Manajerial
Publisher : Program Studi Manajemen Universitas Muhammadiyah Gresik

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30587/jurnalmanajerial.v12i02.9654

Abstract

Background - The low quality of service in disaster management is caused by the lack of work skills training by service officers, limited communication and slow delivery of information to the public regarding disaster management and the ability of service officers in conveying information effectively in disaster situations. The ability of service officers to understand the work carried out from the formal education side can also support disaster management, while service officers from formal education are still low, especially those with Bachelor's degrees. In addition, the less friendly work attitude of service officers in providing services to the public is an important concern for the Agency. Therefore, service officers can make efforts to improve their abilities through these factors so that they can achieve an increase in the quality of service in the field of disaster management. Aim - The purpose of this study is to conduct an analysis of the factors that influence the quality of services in disaster management at the Social Service Sub-dept. of South Jakarta Administrative City related to the skills, communication, education level and work attitude of service officers. Design/Methodology/Approach - This study uses quantitative methods. Data sources from primary data and secondary data. Data collection techniques using questionnaire methods and interviews. The population in this study were 126 members of Tagana South Jakarta City using a simple random sampling method. Data analysis techniques were carried out through correlation tests, determination tests, hit t and F tests and multiple linear regression tests. Findings - The results of the analysis show that the skill factor has a positive and significant effect on the quality of disaster management services at the South Jakarta City Social Service Sub-dept., the communication factor has a positive and insignificant effect on the quality of disaster management services at the South Jakarta City Social Service Sub-dept., the education level factor has a positive and significant effect on the quality of disaster management services at the South Jakarta City Social Service Sub-dept., the work attitude factor has a positive and significant effect on the quality of disaster management services at the South Jakarta City Social Service Sub-dept. Implications - This study emphasizes the importance of improving the quality of disaster management services influenced by skills, communication, education level and work attitude factors. Agencies are expected to provide capacity building to Tagana members, both from training related to work skills, communication, work attitudes and encouraging service officers to improve formal education, by considering the needs of agencies in implementing disaster management service programs in the community. Research Limitations - The limitations of this study only include respondents who are Tagana members in the South Jakarta area. And the independent variables studied are only related to skills, communication, education level and work attitude while the dependent variable is service quality.
Pengaruh Green HRM dan Dukungan Organisasi Terhadap Tingkat Retensi Karyawan Melalui Keterlibatan, Kepuasan Kerja, dan Komitmen Afektif Di UKM Manufaktur Riyanto, Dicky Wisnu Usdek
Jurnal Manajerial Vol. 12 No. 02 (2025): Jurnal Manajerial
Publisher : Program Studi Manajemen Universitas Muhammadiyah Gresik

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30587/jurnalmanajerial.v12i02.9662

Abstract

Background – The business world is increasingly focusing on sustainability and environmentally friendly human resource management. The practice of Green Human Resource Management (Green HRM) is a crucial strategy for enhancing the image of a socially and environmentally responsible organization. Green HRM not only fosters concern for the environment but also shapes pro-environmental behavior in the workplace, enhances employee engagement, and increases job satisfaction, ultimately affecting employee retention. Aim – This study aims to analyze the influence of Green Human Resource Management (Green HRM) and Organizational Support on employee retention rates in manufacturing small and medium-sized enterprises (SMEs), examining both direct and indirect effects through the mediating roles of work engagement, job satisfaction, and affective commitment. Design/ Methodology/ Approach – This study employs a quantitative approach with a survey design to investigate the relationship between Green Human Resource Management (GHRM), Organizational Support, Affective Commitment, and Employee Retention in manufacturing SMEs in Malang. The research sample consisted of 149 permanent employees, selected using purposive sampling based on specific criteria. Data was collected through an online questionnaire with a 5-point Likert scale. The research instrument has been tested for validity and reliability. Data analysis was conducted using Partial Least Squares Structural Equation Modeling (PLS-SEM) to examine the direct and indirect relationships between variables in the research model. Findings – This study found that Green HRM has a positive and significant effect on employee affective commitment, and affective commitment has a positive effect on employee retention. However, the direct influence of Green HRM on employee retention is not significant without the mediation of affective commitment. In contrast, organizational support has no significant effect on affective commitment or employee retention. These findings confirm that employee emotional commitment is a key factor in strengthening the relationship between Green HRM practices and employees' decisions to stay in the company. Conclusion – This research emphasizes the importance of developing sustainability-based human resource management strategies to strengthen employee emotional attachment, which ultimately supports efforts to retain the workforce in the manufacturing SME sector. Research implication – This research suggests that Green HRM practices are effective in increasing employee retention through affective commitment. In the future, management studies should focus more on integrating sustainability into human resource (HR) strategies to enhance organizational loyalty and competitiveness. Limitations – The variables analyzed only included Green HRM, organizational support, engagement, job satisfaction, and affective commitment, so other factors that may affect employee retention, such as leadership style or organizational culture, have not been explored.
Perilaku Masyarakat Dalam Pengelolaan Keuangan Melalui Bank Keliling : Bagaimana Peran Pemerintah Siagian, Tyo Rizky; Rahma, Tri Inda Fadhila; Sugianto, Sugianto
Jurnal Manajerial Vol. 12 No. 02 (2025): Jurnal Manajerial
Publisher : Program Studi Manajemen Universitas Muhammadiyah Gresik

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30587/jurnalmanajerial.v12i02.9776

Abstract

Background – The demand for credit services in Parbarakan Village has increased significantly every year. This increase is generally driven by various factors, especially the socio-economic conditions of the community, such as insufficient income to meet the needs of life, both basic needs and urgent needs. This condition encourages many housewives to apply for loans as an effort to cover the lack of funds. The majority of people who work as farmers with unstable incomes also strengthen the need for loans. This situation is then exploited by certain parties from outside by providing massive loan offers, thus encouraging an increase in demand. Objective – To find out the role of the Perbarakan village government in resolving the problem of mobile banking services among the community. Design/ methodology/ approach – This study uses a qualitative phenomenological approach. Where primary data is obtained by observing and interviewing mobile bank officers and customers using mobile bank services. Secondary data is obtained from websites, literature studies that support research and various other sources. Data collection techniques in this study were carried out in several ways, namely by field observation, data obtained through this observation are the main data collected directly in the field. Interviews to obtain data directly, researchers conducted interviews with informants who were given a series of questions. Findings – the role of the government in solving the problem of mobile banks in Perbarakan village is that the village government creates its own bank through BUMDES with the hope that the people of Perbarakan village can be helped with capital loans offered by the government with very small interest so as not to burden the people of Perbarakan village. Creating training for young people and housewives, the purpose of holding training by BUMDes is also part of the process of absorbing community aspirations that may have rarely been touched by the village. One of them is sewing course training. In Perbarakan village, the majority of housewives have sewing skills to be able to maximize this, BUMDes must create a convection company where the company can sell sewing works from housewives in Perbarakan village. As the results of the interview conducted with the head of Perbarakan village who stated that in our village there are always sewing courses for mothers, the hope is that sewing courses in our village can be additional income for mothers in our village and hopefully it can reduce the community’s dependence on this mobile bank. Implications – This study reveals the reasons why people choose to use mobile banks, then with this study can find the factors that cause people to borrow from mobile banks and what they are used for and this study reveals what risks people face when choosing to use the services of mobile banks. And this study also explains how the role of the village government is in solving the problems of people who use mobile bank services in Perbarakan village. Research Limitations – This research focuses on the impact of the existence of mobile banks in Perbarakan village and how the government’s efforts are to reduce people’s sense of dependence on using mobile banking services.
Analisis Kepemimpinan Islami pada Era Modern Rizqi, Maulidyah Amalina; Alamudi, Abdul Kadir
Jurnal Manajerial Vol. 12 No. 02 (2025): Jurnal Manajerial
Publisher : Program Studi Manajemen Universitas Muhammadiyah Gresik

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30587/jurnalmanajerial.v12i02.9782

Abstract

Background – Leadership is a key factor in determining the directon and dynamcs of an organization. In the context of Indonesia, where the majority of the population is Muslim, the implementation of Islamic Leadership models has not yet been optimized, despite their strong foundation in moral, spiritual, and humanitarian values as exemplified by the Prophet Muhammad (PBUH) Objectives – This study aims to analyze the relevance and implementation of Islamic leadership values in the modern era, and to explore the ideal characteristics of an Islamic leader based on the Qur’an and Sunnah Design/ Methodology/ Approach – This research adopts a qualitative approach using literature review as the primary method. Data were analyzed from various relevant soruces discussing the theory and practice of Islamc leadership and its application in contemporary contexts. Findings – The study finds that the principles of Islamic leadership-such as honesty, exemplary conduct, justice, and service-remain relevant and can serve as a solution to leadership crises driven by political power in the modern era. Islamic leaders are expected to carry out their duties with sincerity, as a form of worship, and with a focus on communal benefit. Conclusion – Islamic leadership is not only compatible with the demands of modern tmes but also offers a framework for improving leadership quality across sectors. A deep understanding of Islamic values and prophetic character is essential in shaping effective and moral leadership Research Implications – This research provides a theoretical foundation for developing leadership models based on Islamic values in contemporary organizations and contributes to the literature on leadership from a religious perspective. Research Limitations – This study is limited to a conceptual approach through literature review and does not include empirical data from filed practices, indicating the need for further research through case studies or surveys.
Take It Or Leave It: Hubungan Antara Pengembangan Karir, Kepuasan Kerja dan Turnover Intention dengan Entrepreneurship Intention Sebagai Variabel Moderasi Pada Karyawan Industri Logistik di Gresik Jawa Timur Cahyadi, Nur; Respati, Putra Panji
Jurnal Manajerial Vol. 12 No. 02 (2025): Jurnal Manajerial
Publisher : Program Studi Manajemen Universitas Muhammadiyah Gresik

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30587/jurnalmanajerial.v12i02.9800

Abstract

Background – Business competition is getting tighter and more competitive, making the function of Human Resources (HR) in the service industry is one of the main factors to win the competition. Research object is a company in the field of logistics services and depends on quality human resources. However, the company is facing a high turnover problem. Aim – This study aims to determine the relationship between career development, job satisfaction and entrepreneurship intention as a moderating variable on turnover intention. Design / methodology / approach – This research is quantitative and data collection uses questionnaires and the sampling technique used is purposive sampling with the criteria that respondents work for at least one year. The sampling method was carried out up to 84 respondents and the analysis tool used was Partial Least Square (PLS). Findings – The results of this study include (1) The influence of career development variables on job satisfaction. (2) Job satisfaction affects on turnover intention. The last result is (3) Job satisfaction and entrepreneurship intention as moderating variables strengthen the relationship to the turnover intention variable. Research implication – This research can provide an overview for companies, especially in the logistics sector, regarding efforts to minimize the rate of employee resignation by paying attention to the career development system and job satisfaction.  Limitations – The limitation of this research is that the research was only conducted on one object, a logistics company located in Gresik, and the research study was conducted cross-sectionally, analyzing variable data a certain time across the entire predetermined sample population.

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