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At-tijaroh: Jurnal Ilmu Manajemen dan Bisnis Islam
Published by Institut Agama Islam Negeri Padangsidimpuan
ISSN : 2356492X     EISSN : 25499270     DOI : -
Core Subject : Economy,
Economics, Econometrics & Finance
FOCUS This journal focused on Islamic Management and Business studies and contemporary developments through the publication of articles by research. SCOPE At-tijaroh specializes in Islamic Management and Business studies and is intended to communicate original research and current issues on the subject. This journal warmly welcomes contributions from scholars of related disciplines
Arjuna Subject : -
Articles 194 Documents
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Modest Fashion: Overview Of Consumer Intention Based On Product Quality, Design, And Lifestyle With Islamic Branding As A Moderating Variable Hana, Kharis Fadlullah; Sari, Sisca Apriliana; Rahmawaty, Anita
At-tijaroh: Jurnal Ilmu Manajemen dan Bisnis Islam Vol 9, No 1 (2023): JUNI 2023
Publisher : Universitas Islam Negeri Syekh Ali Hasan Ahmad Addary Padangsidimpuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24952/tijaroh.v9i1.7638

Abstract

The growth of the Indonesian Muslim fashion industry, which is in the second position, has triggered the government to make Indonesia the center of world Muslim fashion. However, some industries do not know much about the factors that can increase interest in modest fashion. The purpose of this study was to examine the factors that influence the purchase intention of modest fashion by being moderated by Islamic branding. The variables tested are Product Quality, Design and Lifestyle. This research method uses quantitative methods with post positivism paradigm. The data was obtained using purposive sampling technique with 384 respondents from the millennial generation. The measurement scale used is a Likert scale with a value of 1-5 for a score of strongly disagree and strongly agree. Analysis of the data using the SPSS version 23. The results show that all variables affect the purchase intention of modest fashion. Testing the variables using two models, testing the direct influence between the independent and dependent variables and testing the interaction or Moderated Regression Analysis. However, if you include Islamic branding as a moderating variable, there is a variable that shows a stronger influence than others, namely product quality. Brands that have Islamic names are the highest choice of respondents. They are interested in buying modest fashion products because they are of good quality with average 3,5885 and t table which is 15.927. Recommendations from this study need to create an Islamic brand name for modest fashion products.
Consumer Purchasing Intention In The Marketplace Based On The Use Of Vouchers, Pay Later, Flash Sale, And Cash On Delivery (Cod) Karsono, Lorena Dara Putri; Cahya, Bayu Tri; Choridah, Nur
At-tijaroh: Jurnal Ilmu Manajemen dan Bisnis Islam Vol 9, No 1 (2023): JUNI 2023
Publisher : Universitas Islam Negeri Syekh Ali Hasan Ahmad Addary Padangsidimpuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24952/tijaroh.v9i1.7805

Abstract

This article explains consumer purchase intention related to vouchers, pay later, flash sales, and cash on delivery (COD). This article uses a type of field research with a quantitative survey approach. The object of this research is youth in Kudus who use the marketplace. The population in this study is not known with certainty, so it uses the Cochran approach to know the sample and get as many as 96 respondents with a purposive sampling technique. Data collection methods used questionnaires, then the data obtained were processed using IBM Statistics. Data analysis techniques used hypothesis testing multiple regression. The results of this study partially show that vouchers, flash sales, and COD positively affect consumer buying interest, and partially paying later does not affect consumer purchase intention.
Factors Determine The Survival Of Mustahiq Micro-Entrepreneurs In The National Zakat Board (Baznas) Of West Java Province Rosalina, Hamdah; Bahri, Efri Syamsul; Kamal, Mustafa
At-tijaroh: Jurnal Ilmu Manajemen dan Bisnis Islam Vol 9, No 1 (2023): JUNI 2023
Publisher : Universitas Islam Negeri Syekh Ali Hasan Ahmad Addary Padangsidimpuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24952/tijaroh.v9i1.7047

Abstract

This study aims to examine the factors determining mustahiq micro-entrepreneurs’ viability. The method used in this research is quantitative with a descriptive approach. The data was obtained by distributing questionnaires to 90 mustahiq micro-entrepreneurs at the National Amil Zakat Agency (BAZNAS) in West Java Province. Sampling using purposive sampling. Furthermore, data analysis uses descriptive statistics and multiple linear regression analysis. The analytical tool used is IBM SPSS version 23. The results of this study indicate that productive zakat, competence, and intention significantly affect the business continuity of mustahiq. The R-Square value in this study is 0.678, which indicates the influence of productive zakat variables, competencies, and intentions of 67.8%, while 32.2% is influenced by other variables outside the variables studied. These findings provide recommendations to zakat management entities and policymakers so that the resources provided to mustahiq are given more optimally in order to be able to contribute to business continuity and the success of mustahiq micro-entrepreneurs. 
Effectiveness Analysis Of Employee Recruitment In Islamic Philanthropic Institutions Rozikan, Rozikan; Fadhila, Anisa
At-tijaroh: Jurnal Ilmu Manajemen dan Bisnis Islam Vol 9, No 1 (2023): JUNI 2023
Publisher : Universitas Islam Negeri Syekh Ali Hasan Ahmad Addary Padangsidimpuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24952/tijaroh.v9i1.7645

Abstract

The background of this research is that the Yogyakarta City Baznas is one of the best city-level Baznas, especially in terms of quality management. This is evidenced by the achievements made by Baznas in Yogyakarta. Indirectly, this proves that Baznas RI, including Baznas Yogyakarta, is professional and transparent, free from KKN practices and negative public perceptions when recruiting their employees. This study aims to determine how Baznas Yogyakarta City's recruitment process produces quality human resources to become input and reference for other Islamic Philanthropic Institutions. This research belonged to qualitative research, while the data collection was through interviews, observation, and documentation study. Besides, interviews were conducted with four informants: the Deputy Head of Field IV, Senior Executive Staff, Junior Executive Staff, and the Internal Audit Unit. The validity test of the data was done by using source and technique triangulation. The results of the study prove that the Yogyakarta City Baznas has carried out detailed recruitment methods in the recruitment process for prospective new employees. Baznas Kota Yogyakarta prioritizes internal methods through apprenticeship experiences and volunteering. Baznas Kota Yogyakarta, in selecting the right candidate, has special competencies for prospective employees. This is to create quality human resources and support the success of the institution. So it is proven that the achievements that have been produced are in accordance with the recruitment process to produce quality employees.
Determinants Of Intention To Use Islamic Mobile Banking On Millennial Generation: Evidence From Indonesia Harahap, Darwis
At-tijaroh: Jurnal Ilmu Manajemen dan Bisnis Islam Vol 9, No 2 (2023): DESEMBER 2023
Publisher : Universitas Islam Negeri Syekh Ali Hasan Ahmad Addary Padangsidimpuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24952/tijaroh.v9i2.8533

Abstract

This review means to test and dissect the determinants of goals of utilizing Islamic mobile banking. The Unified Theory of Acceptance and Use of Technology 2 (UTAUT2) was used to conduct the study. This theory uses performance expectations, effort expectations, social influences, facilitating conditions, price values, hedonic motivation, and habits as predictors of intentions to use Islamic mobile banking. The Islamic way of life is the new coding construct that this study adds to the UTAUT2 model. 155 respondents from Indonesia's millennial generation served as the sample for this study. With the Structural Equation Model (SEM) as the analysis model and Warp PLS version 7.0 as the software, this study employed a quantitative approach.  This study shows that the intention to use Islamic mobile banking is positively and significantly influenced by hedonistic motivation, price value, and habits. In the meantime, intention to use Islamic mobile banking is positively and insignificantly affected by performance expectations of effort, social influences, and conditions. The decision to use Islamic mobile banking as part of an Islamic lifestyle is then influenced by the variables of social impact and insignificant habits. In the context of the intention to use the behavior of using Islamic mobile banking, the findings of this study are anticipated to contribute to the prediction of a more in-depth model of consumer behavior from an Islamic perspective.
Building PNM Mekar Syariah Customer Loyalty By Improving Service Quality, Trust, And Satisfaction Putri, Thesa Irda; Sarmigi, Elex; Saleh, Muhammad Aunurrochim Mas'ad
At-tijaroh: Jurnal Ilmu Manajemen dan Bisnis Islam Vol 11, No 1 (2025): JUNI 2025
Publisher : Universitas Islam Negeri Syekh Ali Hasan Ahmad Addary Padangsidimpuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24952/tijaroh.v11i1.15353

Abstract

This study aims to analyze the effect of service quality and trust on customer loyalty, with satisfaction as an intervening variable, at PT PNM Mekaar Syariah Branch in Kerinci. This research adopts a quantitative approach, utilizing a causal method, where primary data are collected through an online questionnaire using Google Forms. The population in this study consists of customers of PT PNM Mekaar Syariah, Kerinci branch, with a sample of 85 respondents selected using a convenience sampling technique. Data analysis is performed using Structural Equation Modeling (SEM) based on Partial Least Squares (PLS) with the help of SmartPLS 3.2.9. The results indicate that service quality has no significant effect on either customer loyalty or satisfaction. In contrast, trust has a positive and significant impact on both customer loyalty and satisfaction. Additionally, trust can mediate the relationship between service quality, customer satisfaction, and loyalty. However, satisfaction does not mediate the relationship between trust and service quality, nor does it mediate the relationship between service quality and customer loyalty. These findings emphasize that trust is the key factor in building customer loyalty at PT PNM Mekaar Syariah. At the same time, service quality and satisfaction have not shown a significant direct effect on loyalty.
The Effect Of Information Overload On Decision Postponement Mediated By Consumer Confusion In Generation Z In Jepara Putra, Fredyandika Bintang Pratama; Roosdhani, Mohamad Rifqy
At-tijaroh: Jurnal Ilmu Manajemen dan Bisnis Islam Vol 11, No 1 (2025): JUNI 2025
Publisher : Universitas Islam Negeri Syekh Ali Hasan Ahmad Addary Padangsidimpuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24952/tijaroh.v11i1.14947

Abstract

This study aims to examine the influence of information overload on decision postponement, mediated by consumer confusion. The research adopts a quantitative approach, targeting the Generation Z population in Jepara. Data collection was conducted using completed questionnaires distributed to respondents selected through random sampling techniques and the Slovin formula. A total of 310 samples were analyzed using the PLS-SEM method with Smart PLS version 4.0. The research findings indicate that excess information does not directly influence decision postponement. However, information overload positively and significantly affects consumer confusion, and consumer confusion, in turn, positively and significantly influences decision postponement. With the presence of consumer confusion as a mediating variable, the relationship between information overload and decision postponement demonstrates a positive and significant correlation. The variable of consumer confusion in this study successfully mediates the connection between information overload and decision postponement, thereby producing positive and significant effects.
Analysis Of Service Quality Factors On Patient Satisfaction In The Pediatric Department Rsi At-Tin Husada Purbalingga Oliviany, Windy; Kadarisman, Sumeidi; Utoyo, Widjajanti
At-tijaroh: Jurnal Ilmu Manajemen dan Bisnis Islam Vol 10, No 2 (2024): DESEMBER 2024
Publisher : Universitas Islam Negeri Syekh Ali Hasan Ahmad Addary Padangsidimpuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24952/tijaroh.v10i2.14713

Abstract

The quality of health services reflects the performance of health workers and affects community satisfaction. This study evaluates the impact of service quality on patient satisfaction at the RSI At-Tin Husada Purbalingga Children's Polyclinic. A quantitative approach using multiple linear regression analysis, examines five key service quality aspects: reliability, assurance, responsiveness, empathy, and physical evidence. Data were collected via a survey of 68 child patient companions, utilizing a tested questionnaire. Results indicate that the assurance dimension most significantly influences patient satisfaction, followed by empathy and reliability, all rated very good. While responsiveness and physical evidence also affect satisfaction, their influence is smaller. The study emphasizes the importance of a personalized approach and the need for improved facilities. Enhancing service quality across the five SERVQUAL dimensions can improve patient satisfaction, particularly in empathy and reliability. Key improvement areas include service timeliness, hospital reputation, complaint responsiveness, personalized care, standardization, and overall comfort. Recommendations include optimizing scheduling, strengthening public communication, implementing a responsive complaint system, enhancing patient recognition through training, adhering to uniform standards, and redesigning waiting areas for comfort. These insights support ongoing improvements in pediatric outpatient services and affirm the relevance of SERVQUAL in healthcare.
The Impact Of Waiting Time And Service Satisfaction On Patient Loyalty At The Dental Clinic Purwantiningsih, Meiyanti; Sikki, Nurhaeni; Malik, Rahadian
At-tijaroh: Jurnal Ilmu Manajemen dan Bisnis Islam Vol 11, No 1 (2025): JUNI 2025
Publisher : Universitas Islam Negeri Syekh Ali Hasan Ahmad Addary Padangsidimpuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24952/tijaroh.v11i1.15001

Abstract

This study aims to analyze the influence of waiting time and service satisfaction on outpatient loyalty at the Dental Clinic of the Sukalarang Community Health Center, Sukabumi Regency. A total of 100 respondents were selected using purposive sampling. Data were analyzed using the Partial Least Squares (PLS) approach to assess the impact of both variables individually and simultaneously on patient loyalty. The results show that, partially, service satisfaction has a significant effect on patient loyalty, while waiting time does not exhibit a statistically significant influence. However, when considered simultaneously, both variables contribute significantly to patient loyalty. These findings highlight the significant role of service quality in promoting patient loyalty, with efficient waiting time management serving as a crucial factor in shaping positive patient perceptions. The study implies that strategies to enhance patient loyalty in dental healthcare services should prioritize improving professional, responsive, and patient-centered care.
The Role of E-Wallet Use, Financial Literacy, Lifestyle, Self-Control, and Peer Conformity on Millennial Consumptive Behavior Harahap, Khairunnisa; A.W., Jumiadi; Rizal, Muhammad; Thohiri, Roza
At-tijaroh: Jurnal Ilmu Manajemen dan Bisnis Islam Vol 10, No 2 (2024): DESEMBER 2024
Publisher : Universitas Islam Negeri Syekh Ali Hasan Ahmad Addary Padangsidimpuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24952/tijaroh.v10i2.13386

Abstract

This study examines the role of e-wallet usage, financial literacy, lifestyle, self-control, and peer conformity in influencing consumptive behavior among millennials. Along with the growth of digital financial services, understanding the factors that drive consumptive behavior is becoming increasingly important. This study aims to analyze how these variables interact and influence millennials' spending habits, with a particular focus on e-wallet usage. The findings provide insights that can be used to develop strategies to promote responsible financial behavior in this demographic group.

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