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INDONESIA
MANAJEMEN DEWANTARA
Published by Universitas Sarjanawiyata Tamansiswa
ISSN : 25794590     EISSN : 25794612     DOI : -
Core Subject : Economy,
Economics, Econometrics & Finance
Jurnal Manajemen Dewantara Fakultas Ekonomi Fokus pada hasil penelitian empiris maupun kajian konseptual dan teoritis dalam bidang: Manajemen Keuangan, Manajemen Pemasaran, Manajemen Sumber Daya Manusia, Manajemen Operasi, dan Kewirausahaan.
Arjuna Subject : -
Articles 441 Documents
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PENGARUH PENGUKURAN DAN MANAJEMEN KINERJA TERHADAP KINERJA BISNIS DAN KINERJA KEBERLANJUTAN DENGAN PERAN MEDIASI TATA KELOLA SISI PENAWARAN PADA UMKM CILEUNGSI Dewi Kinanti Khasanah; Wahyuningsih Santosa; Dorina Widowati; Anya Sitaresmi Pribadi
MANAJEMEN DEWANTARA Vol 10 No 1 (2026): MANAJEMEN DEWANTARA
Publisher : Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30738/md.v10i1.22028

Abstract

Objectives: To examine the effects of Performance Measurement and Management (PMM) on Business Performance (BP) and Sustainability Performance (SP), with Supply-Side Governance (SSG) as a mediator. Methods: Quantitative research involving 150 respondents from three manufacturing firms in Cileungsi, analyzed using PLS-SEM. Research Gap/Novelty: Integrates performance measurement, supply-side governance, and business and sustainability outcomes within Indonesian manufacturing firms. Results: PMM significantly influenced BP but not SP directly. BP significantly affected SP, highlighting the importance of operational and financial stability. Conclusion: Firms should strengthen performance measurement and business performance before implementing sustainability initiatives
BUILDING HALAL FOOD CONSUMER LOYALTY: THE ROLE OF PRODUCT QUALITY, PRICE, AND BRAND IMAGE IN THE E-COMMERCE ECOSYSTEM Bagas Wicaksono; Muhammad Sholahuddin
MANAJEMEN DEWANTARA Vol 10 No 1 (2026): MANAJEMEN DEWANTARA
Publisher : Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30738/md.v10i1.22031

Abstract

Objectives: To examine the effects of product quality, price, and brand image on customer satisfaction, with consumer loyalty as a mediator in halal food e-commerce. Methods: Quantitative research involving Muslim consumers aged 18–45, analyzed using PLS-SEM with SmartPLS 3.0. Research Gap/Novelty: Integrates consumer loyalty as a mediator linking product and brand attributes to customer satisfaction. Results: Product quality, price, and brand image positively and significantly influenced satisfaction, with product quality showing the strongest effect. Consumer loyalty showed no significant mediation. Conclusion: Customer satisfaction primarily depends on product quality, pricing, and brand image.
THE MEDIATION EFFECT OF ELECTRONIC WORD OF MOUTH-BASED IMAGE AND SERVICE QUALITY ON VISIT INTENTION Adjie Muhajir; Adya Hemawati; Septo Pawelas Asro
MANAJEMEN DEWANTARA Vol 10 No 2 (2026): MANAJEMEN DEWANTARA
Publisher : Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30738/md.v10i2.22039

Abstract

Objectives: To examine the effects of e-WOM and service quality on patients’ visit intention, mediated by hospital image. Methods: Quantitative research involving 100 patients at Soelastri Dental and Oral Hospital, analyzed using PLS-SEM. Research Gap/Novelty: Examines hospital image as a mediating mechanism linking digital reputation and service quality to visit intention. Results: E-WOM, service quality, and hospital image positively and significantly influenced visit intention. Hospital image significantly mediated both relationships. Conclusion: Integrating digital reputation management and service quality strengthens hospital image and patients’ visit intention.
ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI BURNOUT PADA KARYAWAN PERUM PERHUTANI KBM-IK GRESIK Shofiyatun Nisa; Wasti Reviandani
MANAJEMEN DEWANTARA Vol 10 No 2 (2026): MANAJEMEN DEWANTARA
Publisher : Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30738/md.v10i1.22051

Abstract

This study aims to analyze the factors that influence burnout among employees at Perum Perhutani KBM-IK Gresik. The research used a qualitative method with a phenomenological approach. Data collection techniques were carried out through interviews and documentation. Research informants were selected using purposive sampling, taking into account their direct involvement in work activities. The data obtained were analyzed through data reduction, data presentation, and conclusion drawing stages. The results of the study show that employee burnout is influenced by high workloads and pressure due to limited staffing levels, as well as the difficulty of employees approaching retirement age in adapting to a digital-based work system. These conditions lead to physical and mental fatigue, as well as a decline in job satisfaction. This research is expected to serve as material for evaluation and consideration for companies in formulating human resource management policies that pay more attention to employee welfare
PENGARUH DISIPLIN KERJA, STRES KERJA, DAN LINGKUNGAN KERJA FISIK TERHADAP KINERJA KARYAWAN PADA PT.XYZ Eva Fitriananta; Nur Cahyadi
MANAJEMEN DEWANTARA Vol 10 No 2 (2026): MANAJEMEN DEWANTARA
Publisher : Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30738/md.v10i1.22067

Abstract

The purpose of this research is to examine how PT. XYZ's physical work environment, levels of stress on the job, and employees' adherence to company policy affect productivity. A descriptive quantitative approach is the study technique used. This research used the saturated sample approach to recruit all PT. XYZ personnel as its population. Questionnaires were sent in order to gather data. Using the SPSS software, the data was analyzed by multiple linear regression, tests of reliability and validity, and testing of classical assumptions. Employee performance is positively and significantly impacted by work discipline, negatively and significantly by work stress, and positively and significantly by the physical work environment, according to the study's findings. These results show that a combination of an ideal physical work environment, better methods of managing stress on the job, and stricter adherence to work rules may boost productivity. Company management is required to take this research into account when they formulate strategies for human resource management that are both effective and sustainable.
FAKTOR-FAKTOR YANG MEMPENGARUHI KESIAPAN KERJA PADA MAHASISWA DI YOGYAKARTA: PENGALAMAN MAGANG, PENGALAMAN ORGANISASI, DAN SOFT SKILL Shalsa Mustika Sari; Muhammad Robi Nurwahyudi
MANAJEMEN DEWANTARA Vol 9 No 1 (2025): MANAJEMEN DEWANTARA
Publisher : Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30738/md.v9i1.19341

Abstract

Tujuan dari penelitian ini adalah untuk mengidentifikasi variabel-variabel seperti pengalaman berorganisasi, pengalaman magang, dan soft skills yang mempengaruhi persiapan mahasiswa Yogyakarta untuk memasuki dunia kerja. Strategi pengambilan sampel yang digunakan dalam desain penelitian kuantitatif ini adalah purposive sampling. Analisis regresi berganda digunakan untuk menganalisis data dengan menggunakan SPSS versi 30. Temuan penelitian menunjukkan bahwa pengalaman berorganisasi, pengalaman magang, dan soft skills secara signifikan dan positif mempengaruhi persiapan mahasiswa Yogyakarta untuk memasuki dunia kerja. Setelah penyesuaian, nilai R2 adalah 0,638%. Oleh karena itu, dapat dikatakan bahwa tiga variabel independen, pengalaman magang, pengalaman berorganisasi, dan soft skills dapat digunakan untuk mewakili seberapa siapnya mahasiswa Yogyakarta untuk memasuki dunia kerja.
PENGARUH KUALITAS PELAYANAN DAN CITRA MEREK TERHADAP KEPUASAN PELANGGAN TRANSPORTASI ONLINE GOJEK MOTOR (GORIDE) DI JAKARTA Tukirin; Adillah Auliana
MANAJEMEN DEWANTARA Vol 10 No 1 (2026): MANAJEMEN DEWANTARA
Publisher : Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30738/md.v10i1.21164

Abstract

This study aims to examine the effect of service quality and brand image on customer satisfaction among users of Gojek Motor (GoRide) in Jakarta. The research seeks to identify how service attributes and brand perception influence customer responses and contribute to the sustainability of online transportation services. This study employs a quantitative approach with a causal associative method. Data were collected from 110 respondents through questionnaires distributed using accidental sampling. The data were analyzed using multiple linear regression techniques with the assistance of SPSS version 25. The model was tested through classical assumption tests, including normality, multicollinearity, heteroscedasticity, and autocorrelation, and the results confirmed that all assumptions were fulfilled, indicating that the regression model used in this study was feasible and valid. The findings reveal that both service quality and brand image have a positive and significant effect on customer satisfaction, either partially or simultaneously. The regression equation obtained is Ŷ = −0.197 + 0.478X₁ + 0.578X₂, with a coefficient of determination (R²) of 0.824, meaning that 82.4% of customer satisfaction is explained by these two variables. This result highlights that maintaining excellent service quality and a strong brand image can enhance customer satisfaction and loyalty toward GoRide.
ANALISIS PERAN INFORMASI BERITA DAN INFLUENCER DALAM PROSES PENGAMBILAN KEPUTUSAN INVESTASI (STUDI KASUS : INVESTOR KODE BROKER XL) Muhammad Rijalul Abror Al-Ma’ruf; Uswatun Hasanah; Nurita Andriani
MANAJEMEN DEWANTARA Vol 10 No 1 (2026): MANAJEMEN DEWANTARA
Publisher : Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30738/md.v10i1.21378

Abstract

Objectives: To examine how investors utilize and reconcile conflicting information from financial news and influencers in investment decisions. Methods: Qualitative case study using semi-structured interviews with purposively selected active investors and source triangulation. Research Gap/Novelty: Explores contrasting information-processing strategies among fundamental investors, short-term traders, and novice investors. Results: Fundamental investors used formal news for valuation, while traders considered it outdated. Influencers triggered FOMO among novices but served as warning signals for experienced investors. Conclusion: Investment decisions reflect cognitive biases and information conflicts, emphasizing the importance of behavioral risk warnings and cross-validation strategies.
PENGARUH STRES KERJA DAN BEBAN KERJA TERHADAP CYBERLOAFING PADA KARYAWAN GEN Z DI BANDAR LAMPUNG Aulia Putri Nabila; Iskandar Ali Alam
MANAJEMEN DEWANTARA Vol 10 No 2 (2026): MANAJEMEN DEWANTARA
Publisher : Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30738/md.v10i1.21975

Abstract

This study aims to determine the effect of job stress and workload, both partially and simultaneously, on cyberloafing among Gen Z employees in Bandar Lampung. Data collection was conducted through questionnaires distributed to 100 selected Gen Z employees in Bandar Lampung. The questionnaire consisted of 30 items with a 5-point Likert scale. The sampling method used in this study was probability sampling with the Lemeshow formula. Data analysis techniques used in this study included descriptive analysis, validity testing, reliability testing, classical assumption testing, hypothesis testing, and coefficient of determination testing, all processed using IBM SPSS Statistics version 26 software. The results showed that work stress and workload had a positive and significant effect on cyberloafing, both partially and simultaneously. These findings indicate that the higher the level of work stress and workload experienced by Generation Z employees, the higher their tendency to engage in cyberloafing behavior in the workplace.
ANALISIS KETERLAMBATAN PROSES OPERASIONAL BONGKAR MUAT BATU BARA PADA KEGIATAN TRANSSHIPMENT PERUSAHAAN JASA BONGKAR MUAT Abdillah Ma’rifatul Hakim; Suaibatul Aslamiyah
MANAJEMEN DEWANTARA Vol 10 No 1 (2026): MANAJEMEN DEWANTARA
Publisher : Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30738/md.v10i1.22117

Abstract

Objectives: To identify factors causing coal transshipment delays and their implications for operational efficiency at PT Varia Usaha Dharma Segara. Methods: Descriptive qualitative research employing observations, in-depth interviews, documentation, and qualitative data analysis. Research Gap/Novelty: Examines operational coordination, scheduling, and external disruptions as interconnected causes of coal transshipment delays. Results: Poor coordination, inadequate truck readiness, inconsistent scheduling, and weather conditions caused delays, increased waiting times, and reduced resource utilization. Conclusion: Strengthening operational control, improving coordination, and implementing standardized procedures are essential for minimizing delays and enhancing operational efficiency

Page 36 of 45 | Total Record : 441

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