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INDONESIA
MANAJEMEN DEWANTARA
Published by Universitas Sarjanawiyata Tamansiswa
ISSN : 25794590     EISSN : 25794612     DOI : -
Core Subject : Economy,
Economics, Econometrics & Finance
Jurnal Manajemen Dewantara Fakultas Ekonomi Fokus pada hasil penelitian empiris maupun kajian konseptual dan teoritis dalam bidang: Manajemen Keuangan, Manajemen Pemasaran, Manajemen Sumber Daya Manusia, Manajemen Operasi, dan Kewirausahaan.
Arjuna Subject : -
Articles 372 Documents
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PENGARUH DIGITAL PAYMENT, SOSIAL MEDIA DAN LITERASI KEUANGAN TERHADAP PERILAKU KEUANGAN MAHASISWA UNIVERSITAS MUHAMMADIYAH GRESIK Azzaroh, Firda Dwi; Handayani, Anita
MANAJEMEN DEWANTARA Vol 10 No 2 (2026): MANAJEMEN DEWANTARA
Publisher : Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30738/md.v10i1.21998

Abstract

Penelitian ini bertujuan untuk mengidentifikasi pengaruh setiap variabel secara persial dan simultan. Dengan menggunakan pendekatan kuantitatif melalui survei kusioner pada 169 responden yang merupakan pengguna aktif digital payment dan media sosial, Hasil penelitian ini menujukkan bahwa digital payment tidak berpengaruh signifikan terhadap perilaku keuangan, sosial media berpengaruh signifikan terhadap perilaku keuangan, dan literasi keuangan berpengaruh signifikan terhadap perilaku keuangan. Temuan ini penting untuk meningkatkan literasi keuangan, serta meningkatkan resiko dalam penggunaan digital payment dan sosial media sebagai sarana transaksi dan konsumsi keuangan.
PENGARUH PENGUKURAN DAN MANAJEMEN KINERJA TERHADAP KINERJA BISNIS DAN KINERJA KEBERLANJUTAN DENGAN PERAN MEDIASI TATA KELOLA SISI PENAWARAN PADA UMKM CILEUNGSI Dewi Kinanti Khasanah; Wahyuningsih Santosa; Dorina Widowati; Anya Sitaresmi Pribadi
MANAJEMEN DEWANTARA Vol 10 No 2 (2026): MANAJEMEN DEWANTARA
Publisher : Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30738/md.v10i1.22028

Abstract

This study examines the effect of Performance Measurement and Management on Business Performance and Sustainability Performance, with the mediating role of Supply-Side Governance in medium-sized enterprises in Cileungsi, Indonesia. This research employs a quantitative approach using a cross-sectional design involving 150 respondents from three manufacturing companies selected through purposive sampling. Data were collected using a structured questionnaire with a five-point Likert scale and analyzed using Partial Least Squares–Structural Equation Modeling (PLS-SEM).The results indicate that Performance Measurement and Management significantly affect Business Performance but do not directly influence Sustainability Performance. Business Performance significantly affects Sustainability Performance, suggesting that financial and operational stability serves as a prerequisite for sustainability investments.This study contributes theoretically by integrating performance measurement, supply chain governance, and the dual outcomes of business and sustainability performance into a comprehensive model within the context of local Indonesian firms. Practically, the findings suggest that companies should prioritize operational and financial stability through structured performance measurement systems before implementing resource-intensive sustainability programs, while policymakers should develop assistance programs that integrate performance measurement with sustainability indicators to enhance competitiveness in the global market.
BUILDING HALAL FOOD CONSUMER LOYALTY: THE ROLE OF PRODUCT QUALITY, PRICE, AND BRAND IMAGE IN THE E-COMMERCE ECOSYSTEM Wicaksono, Bagas; Muhammad Sholahuddin
MANAJEMEN DEWANTARA Vol 10 No 2 (2026): MANAJEMEN DEWANTARA
Publisher : Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30738/md.v10i1.22031

Abstract

This research explores how product quality, pricing, and brand image shape consumer satisfaction in the halal food e-commerce sector, while also investigating the role of consumer loyalty as a connecting mechanism. Through this perspective, the study aims to generate practical insights that help halal food businesses and online platforms strengthen customer satisfaction and build sustainable, long-term loyalty. This study adopted a quantitative explanatory approach, relying on primary data obtained through structured online questionnaires. The survey targeted Muslim consumers in Indonesia aged 18–45 who had purchased halal food via e-commerce services such as GoFood, GrabFood, or ShopeeFood at least twice within the last three months, selected through purposive sampling. Measurement indicators were drawn from prior research and assessed using a five-point Likert scale. The data were processed using Partial Least Squares–Structural Equation Modeling (PLS-SEM) with SmartPLS 3.0, encompassing outer model testing for validity and reliability, as well as inner model analysis for hypothesis testing through bootstrapping at a 5% significance level.. The results show that product quality, price, and brand image positively and significantly affect customer satisfaction, with product quality emerging as the strongest determinant. However, consumer loyalty does not significantly mediate these relationships, indicating that these factors primarily influence satisfaction directly. The findings suggest that halal food businesses should prioritize high-quality products, fair pricing, and strong brand image to enhance customer satisfaction and support long-term loyaltys.
THE MEDIATION EFFECT OF ELECTRONIC WORD OF MOUTH-BASED IMAGE AND SERVICE QUALITY ON VISIT INTENTION Muhajir, Adjie; Adya Hemawati; Septo Pawelas Asro
MANAJEMEN DEWANTARA Vol 10 No 2 (2026): MANAJEMEN DEWANTARA
Publisher : Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study examines the effects of electronic word of mouth (e-WOM) and service quality on patients’ visit intention, with hospital image serving as a mediating variable at Soelastri Dental and Oral Hospital in Surakarta. A quantitative cross-sectional design was employed involving 100 general patients selected through purposive sampling. Data were collected using a structured questionnaire with a five-point Likert scale and analyzed using Partial Least Squares–Structural Equation Modeling (PLS-SEM). The findings reveal that e-WOM has a positive and significant effect on hospital image (β=0.225; T=7.523; p<0.05), as does service quality (β=0.336; T=4.268; p<0.05). Direct effects indicate that e-WOM (β=0.194; T=2.089; p<0.05), service quality (β=0.474; T=4.936; p<0.05), and hospital image (β=0.225; T=2.048; p<0.05) significantly influence visit intention. Mediation analysis confirms that hospital image significantly mediates the relationship between e-WOM and visit intention (β=0.121; T=1.854; p<0.05) as well as between service quality and visit intention (β=0.076; T=1.881; p<0.05). These findings extend healthcare marketing literature by highlighting institutional image as a critical psychological mechanism linking digital information and service experience to patient behavioral intentions. Practically, the results underscore the importance of integrating digital reputation management with consistent service quality improvement to strengthen competitive positioning in self-pay healthcare institutions.
MEREK ORGANIK DI TANAH AIR: STRATEGI POSISIONING MEREK BERBASIS KEBERLANJUTAN DI PASAR OATMEAL INDONESIA Faradyzka Aurora Kencana; Raymond Siregar
MANAJEMEN DEWANTARA Vol 10 No 2 (2026): MANAJEMEN DEWANTARA
Publisher : Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30738/md.v10i1.22046

Abstract

This study aims to analyze the positioning of organic oatmeal brands in Indonesia based on consumer perceptions, with a focus on sustainability-oriented attributes. The research examines how marketing mix elements and brand-related attributes shape consumer perceptions in selecting organic oatmeal brands, particularly Quaker, Energen, Havermout, and Simba, within the Indonesian market. This research employs a descriptive quantitative approach using discriminant analysis. Data were collected through questionnaires distributed to consumers who have consumed Quaker, Energen, Havermout, and Simba oatmeal products. The variables analyzed include product reliability, price perception, product availability, promotional attractiveness, brand awareness, and packaging durability. The Likert scale was applied to measure consumer perceptions, and the unit of analysis consisted of individual consumers. The results indicate that product availability and packaging durability are the most important attributes influencing consumer brand positioning. Quaker is perceived as superior in terms of availability, while Havermout excels in packaging durability. Energen and Simba do not demonstrate superiority in either attribute, indicating the need for strategic improvements. These findings suggest that strengthening key sustainability-related attributes is essential for enhancing brand positioning in the Indonesian organic oatmeal market
ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI BURNOUT PADA KARYAWAN PERUM PERHUTANI KBM-IK GRESIK Shofiyatun Nisa; Wasti Reviandani
MANAJEMEN DEWANTARA Vol 10 No 2 (2026): MANAJEMEN DEWANTARA
Publisher : Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30738/md.v10i1.22051

Abstract

This study aims to analyze the factors that influence burnout among employees at Perum Perhutani KBM-IK Gresik. The research used a qualitative method with a phenomenological approach. Data collection techniques were carried out through interviews and documentation. Research informants were selected using purposive sampling, taking into account their direct involvement in work activities. The data obtained were analyzed through data reduction, data presentation, and conclusion drawing stages. The results of the study show that employee burnout is influenced by high workloads and pressure due to limited staffing levels, as well as the difficulty of employees approaching retirement age in adapting to a digital-based work system. These conditions lead to physical and mental fatigue, as well as a decline in job satisfaction. This research is expected to serve as material for evaluation and consideration for companies in formulating human resource management policies that pay more attention to employee welfare
ANALISIS PENGARUH KEPEMIMPINAN DAN INSENTIF TERHADAP KINERJA PEGAWAI DENGAN MEDIASI MOTIVASI KERJA PADA DINAS KOMUNIKASI DAN INFORMATIKA PEMERINTAH KOTA BATU Cahyawisesa Sri Rama Atmaja; Adya Hermawati; Rahayu Puji Suci
MANAJEMEN DEWANTARA Vol 10 No 2 (2026): MANAJEMEN DEWANTARA
Publisher : Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30738/md.v10i1.22061

Abstract

This study aims to analyze the influence of leadership and incentives on employee performance with work motivation as a mediating variable at the Department of Communication and Informatics (Diskominfo) of Batu City. A quantitative approach was employed using a census method involving 55 employees. Data analysis was conducted using Partial Least Square-Structural Equation Modeling (PLS-SEM) via SmartPLS software. The results indicate that leadership and incentives have a positive and significant effect on work motivation. Directly, both leadership and incentives also significantly impact employee performance, with incentives being the most dominant factor. However, a unique finding emerged: work motivation does not significantly influence employee performance and fails to function as a mediating variable in all relational models. This phenomenon suggests that employees work pragmatically based on standard operating procedures (SOP) and rigid bureaucratic obligations. The research implications suggest strengthening transparent incentive systems and instructional leadership to maintain organizational productivity stability.
PENGARUH KEPEMIMPINAN DAN KOMITMEN ORGANISASIONAL TERHADAP KEPUASAAN KERJA SERTA IMPLIKASINYA PADA KINERJA PEGAWAI (Studi pada Perawat Rumah Sakit Permata Hati di Lamongan) Ria Setiawati; Survival; Irfany Rupiwardani
MANAJEMEN DEWANTARA Vol 10 No 1 (2026): MANAJEMEN DEWANTARA
Publisher : Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30738/md.v10i1.22062

Abstract

The success of hospital services is not only reflected in the completeness of medical facilities, but also in the quality of its human resources, particularly nurses. This study aims to examine the effect of leadership and organizational commitment on nurses’ performance, with job satisfaction as a mediating variable. This research employed a quantitative method with an explanatory research approach. The population and sample of this study consisted of 36 nurses, and data were collected through questionnaires. Data analysis was conducted using SEM-PLS version 4.0. The results indicate that leadership and organizational commitment have a positive and significant effect on nurses’ performance. Leadership and organizational commitment also have a positive and significant effect on job satisfaction. Furthermore, job satisfaction mediates the relationship between leadership and organizational commitment and nurses’ performance. The implications of this study show that leadership and organizational commitment play an important role in improving job satisfaction and nurses’ performance. Therefore, hospital management needs to prioritize strengthening leadership quality and creating a supportive work environment to enhance nurses’ performance. Theoretically, these findings confirm the role of job satisfaction as a mediating variable that strengthens the influence of leadership and organizational commitment on nurses’ performance.
PENGARUH DISIPLIN KERJA, STRES KERJA, DAN LINGKUNGAN KERJA FISIK TERHADAP KINERJA KARYAWAN PADA PT.XYZ Eva Fitriananta; Nur Cahyadi
MANAJEMEN DEWANTARA Vol 10 No 2 (2026): MANAJEMEN DEWANTARA
Publisher : Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30738/md.v10i1.22067

Abstract

The purpose of this research is to examine how PT. XYZ's physical work environment, levels of stress on the job, and employees' adherence to company policy affect productivity. A descriptive quantitative approach is the study technique used. This research used the saturated sample approach to recruit all PT. XYZ personnel as its population. Questionnaires were sent in order to gather data. Using the SPSS software, the data was analyzed by multiple linear regression, tests of reliability and validity, and testing of classical assumptions. Employee performance is positively and significantly impacted by work discipline, negatively and significantly by work stress, and positively and significantly by the physical work environment, according to the study's findings. These results show that a combination of an ideal physical work environment, better methods of managing stress on the job, and stricter adherence to work rules may boost productivity. Company management is required to take this research into account when they formulate strategies for human resource management that are both effective and sustainable.
ANALISIS PENGARUH KUALITAS PELAYANAN DAN WAKTU TUNGGU TERHADAP LOYALITAS PASIEN YANG DIMEDIASI OLEH KEPUASAN PASIEN (STUDI EMPIRIS PASIEN DI IGD RS St. CAROLUS BORROMEUS) Yustina Tantriwulan Kusumawardhani; Muchlis Mas’ud; Lembah Adriani
MANAJEMEN DEWANTARA Vol 10 No 2 (2026): MANAJEMEN DEWANTARA
Publisher : Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30738/md.v10i1.22099

Abstract

This study aims to analyze the effect of service quality and waiting time on patient loyalty mediated by patient satisfaction in the ER of St. Carolus Borromeus Hospital. Methods: This study used a quantitative design with a cross-sectional approach. The sample consisted of 82 emergency department (ED) patient respondents selected using a purposive sampling technique. Data were collected through a structured questionnaire and analyzed using Partial Least Square–Structural Equation Modeling (PLS-SEM) to test the direct and indirect relationships between variables. The results showed that service quality and waiting time had a positive and significant effect on patient satisfaction. In addition, service quality, waiting time, and patient satisfaction also had a positive and significant effect on patient loyalty. Patient satisfaction was proven to mediate the influence of service quality and waiting time on patient loyalty. Discussion: The findings of this study emphasize the importance of improving service quality and effective wait time management in increasing patient satisfaction and loyalty in the emergency department (ED). Patient satisfaction plays a key role in shaping patient loyalty and therefore needs to be a primary focus in hospital service quality improvement strategies

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