cover
Contact Name
Putu Mega Putra
Contact Email
megabizland@gmail.com
Phone
+62361-222291
Journal Mail Official
info@ojs.stimihandayani.ac.id
Editorial Address
Br. Piakan, SIbangkaja
Location
Kota denpasar,
Bali
INDONESIA
Forum Manajemen
ISSN : 08540616     EISSN : 25991299     DOI : -
Core Subject : Economy, Social,
FM memiliki fokus utama pada pengembangan ilmu-ilmu Manajemen. Lingkup ranah ilmu manajemen antara lain meliputi; tetapi tidak hanya terbatas pada: Manajemen Keuangan, Manajemen Pemasaran, Manajemen SDM, Manajemen Perkantoran, dan Manajemen Bisnis Pariwisata, dan Kesekretariatan.
Articles 478 Documents
STRATEGI OPTIMALISASI PENERIMAAN PAJAK DAERAH PADA BADAN PENDAPATAN KOTA DENPASAR Ni Luh Evayani; Putri Anggreni; Sebastianus Bambang Dwianto; Ni Luh Indiani; Ni Made Widiani; I Nyoman Wirakusuma
Forum Manajemen STIMI Handayani Denpasar Vol 20 No 1 (2022): Jurnal STIMI Vol. 20 No. 1 - 2022
Publisher : Forum Manajemen STIMI Handayani Denpasar

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Abstract

Development is a series of activities or efforts to change the state of a country. Basically, national development aims to create a just and prosperous society through improving people's living standards. Regional taxes are one of the important components in Regional Original Income, namely mandatory contributions that can be imposed on everyone (taxpayers) without exception and the tax proceeds are used to finance the implementation of regional government and regional development. The purpose of this study was to determine the Strategy for Optimizing Regional Tax Revenue at the Denpasar City Regional Revenue Agency. The analytical techniques used to analyze the data are descriptive, qualitative, and SWOT analysis techniques. Where the results of the analysis show that the Denpasar City Revenue Agency has a good ability to respond to various threats and opportunities contained in its internal and external environment with the final value of the IFAS matrix of 3.37 and the final value of the EFAS matrix of 3.19. Being in Quadrant I is an aggressive strategy in a good position to have opportunities and strengths, so they can take advantage of existing opportunities. Through the use of the SWOT matrix, the strategies used in this research are Improving the Local Tax Intensification and Extensification Program, the Quality of Human Resources of the Regional Tax Apparatus, and Building Cooperation with Government, Private and Community Agencies in the collection of Regional Taxes at the Denpasar City Regional Revenue Agency.
KUALITAS PELAYANAN DAN PROMOSI PENGARUHNYA TERHADAP KEPUASAN PELANGGAN PADA AGROWISATA LEBAH ETNO BALI FOUNDATION DI DESA BAHA MENGWI Ida Ayu Komang Juniasih; Ida Bagus Radendra Suastama; Putu Dananjaya Oka Dharma
Forum Manajemen STIMI Handayani Denpasar Vol 20 No 1 (2022): Jurnal STIMI Vol. 20 No. 1 - 2022
Publisher : Forum Manajemen STIMI Handayani Denpasar

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Abstract

Agrotourism is an activity related to tourism activities which is also a lesson for tourists to get to know more about the production process in the agricultural sector and make the agricultural area a place to enjoy agricultural products directly. The purpose of the study was to determine the effect of service quality and promotion on customer satisfaction at the Bali Foundation's Ethno Bees Agrotourism. The types of data used in this study are qualitative data and quantitative data, with data sources namely primary data and secondary data. Methods of collecting data by means of observation, interviews, documentation and questionnaires. The results showed that there was a positive and significant influence between service quality and promotion on customer satisfaction, which means that the higher the service and promotion quality, the higher the customer satisfaction. In this case, every improvement in service quality and promotion will increase customer satisfaction. In addition, there is a positive and significant influence between service quality and promotion simultaneously on customer satisfaction at the Bali Foundation's Ethno Bee Agrotourism in Baha Mengwi Village.
IMPLIKASI PENERAPAN MOTIVASI DAN KOMUNIKASI TERHADAP KINERJA PEGAWAI PADA DINAS SOSIAL PROVINSI BALI Ida Bagus Ngurah Wimpascima; Ni Nyoman Nurani; Reineldis Angela Thay
Forum Manajemen STIMI Handayani Denpasar Vol 20 No 1 (2022): Jurnal STIMI Vol. 20 No. 1 - 2022
Publisher : Forum Manajemen STIMI Handayani Denpasar

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Abstract

This study aims to determine the implications of the application of motivation and communication on employee performance at the social service office of the province of Bali. Respondents used in this study were 68 employees at the Social Service of the Province of Bali. The data that has been collected is tested for validity and reliability first, followed by descriptive statistics and classical assumption tests. After the classical assumption test is fulfilled, the data is processed by multiple linear regression in order to be able to answer the predetermined problem formulation. The results showed that the variables of Communication (X1) and Motivation (X2) partially had a positive and significant effect on the performance of employees (Y) at the Social Service of the Province of Bali.
MEDIASI JOB DESCRIPTION DAN LOYALITAS KARYAWAN PADA PENGARUH BUDAYA ORGANISASI TERHADAP KINERJA KARYAWAN DI PT. BALI ADVENTURE TOURS I Nyoman Suarjaya; I Made Bayu Wisnawa
Forum Manajemen STIMI Handayani Denpasar Vol 20 No 1 (2022): Jurnal STIMI Vol. 20 No. 1 - 2022
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Abstract

This study aims to analyze the mediation of job descriptions and employee loyalty on the influence of organizational culture on employee performance at PT. Bali Adventure Tours. The problem of this research refers to the phenomenon that occurs where employee performance is low, indicated by the percentage of employees in each department receiving a fairly high warning letter, both related to organizational culture issues, job descriptions and employee loyalty. The three types of violations include those used by management as a reference to measure employee performance through performance evaluation. The disproportional sampling technique was carried out on 86 respondents who were employees of PT. Bali Adventure Tours. The analysis technique used is descriptive analysis technique and inferential analysis technique, path analysis. The findings of this study indicate that the direct relationship of organizational culture has a positive and significant effect on job descriptions, organizational culture has a positive and significant influence on employee loyalty, employee loyalty has a positive and significant influence on employee performance. Organizational culture and job description have a negative and significant influence on employee performance. The indirect relationship of organizational culture through job description mediation to employee performance has a positive and significant influence. Likewise, organizational culture mediated by employee loyalty on employee performance has a positive and significant influence. Suggestions from this research is the company through the existing organizational culture is always able to continue to grow a sense of loyalty of its employees so as to increase the positive and significant influence on the performance of its employees.
PENGARUH TINGKAT PENDIDIKAN DAN PENGALAMAN KERJA TERHADAP KINERJA KARYAWAN PADA HOTEL ALILA SEMINYAK Ni Luh Made Wijayati; I Wayan Sukarta; Ni Nyoman Supiatni; Ni Putu Dewanthy Paramitha Dewi
Forum Manajemen STIMI Handayani Denpasar Vol 20 No 1 (2022): Jurnal STIMI Vol. 20 No. 1 - 2022
Publisher : Forum Manajemen STIMI Handayani Denpasar

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Abstract

This study aims to determine: (1) the effect level of education on employee performance at the Alila Seminyak Hotel, (2) the effect of work experience on employee performance at the Alila Seminyak Hotel, (3) the effect of education level and work experience together on employee performance at Alila Hotel Seminyak. Sampling was conducted at permanent employees of the Alila Seminyak Hotel by using a random sampling method with a total sample of 76 people. The research method used is a quantitative method. Data analysis technique used to answer hypotheses is multiple linear regression analysis techniques using SPSS (Statistical Product and Service Solution). The results of this study indicate that: (1) the level of education has a positive and significant effect on employee performance at the Alila Seminyak Hotel, evidenced from the tcount of 4.473 and a significance value of 0.000 <0.05. (2) work experience has a positive and significant effect on employee performance at the Alila Seminyak Hotel, evidenced from the tcount of 3.659 and a significance value of 0.000 <0.05. (3) the level of education and work experience simultaneously has a positive and significant effect on employee performance at the Alila Seminyak Hotel, as evidenced by the test results obtained by Fcount of 93,387 with a probability level of 0,000 which is far below alpha 5%.
PERAN JOB SATISFACTION DALAM MEMEDIASI PENGARUH BUDAYA ORGANISASI TERHADAP KOMITMEN ORGANISASI (Studi Kasus Pada Karyawan Billman PT.Penkalis Sridanta ULP.Gianyar) Ni Rai Riska Yudiani; Ni Made Yudhaningsih; Ngurah Arya Suryadhana
Forum Manajemen STIMI Handayani Denpasar Vol 20 No 1 (2022): Jurnal STIMI Vol. 20 No. 1 - 2022
Publisher : Forum Manajemen STIMI Handayani Denpasar

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Abstract

The purpose of this study is to know how organizational power affects organizational commitment and job satisfaction, to know how job satisfaction affects an organization's commitment, and how the role of occupational satisfaction affects an organization's commitment. The study was conducted at sridanta's pedicular factory in billman's employee ulp gianyar with a sample of 51 employees' studies. His data-collection techniques are observation, interview, documentation, literature methods and questionnaires. Whereas the data analysis techniques are the validity, reliability, path analysis and sobel test test. Research shows the organization's culture has had a positive and significant impact on the organization's commitment, The value b1 of 0.547 was obtained and the significance of 0,000 less than 0.05. The organizational culture affects positive and significant job satisfaction as it achieves a value b2 of 0.193 and a degree of significance of 0.003 smaller than 0.05. Job satisfaction has a positive and significant impact on the organization's commitment as it gains a value of 1.123 and a degree of significance of 0,000 less than 0.05. Job satisfaction capable of undermining the organization's cultural impact on the organization's commitment to z-counting (3.13) > z-table (1.675), in other words work satisfaction is the intering variable that links the organization's culture with the organization's commitment.
PENGARUH STRES KERJA TERHADAP TURNOVER INTENTION YANG DIMEDIASI KEPUASAN KERJA PADA PT TATA MULIA NUSANTARA INDAH CABANG BALI Ni Ketut Laswitarni; Ni Putu Marsita Yuli Pratiwi
Forum Manajemen STIMI Handayani Denpasar Vol 20 No 1 (2022): Jurnal STIMI Vol. 20 No. 1 - 2022
Publisher : Forum Manajemen STIMI Handayani Denpasar

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Abstract

This study intended to the effect of job stress on turnover intention, the effect of job stress on job satisfaction, the effect of job satisfaction on turnover intention and also to determine the role of job satisfaction in mediating the effect of work stress and turnover intention. it takes 51 employees, by using random sampling method. On this study analysis using the path analysis and sobel test. Based on the results of the analytic, the job stress has a positive and significant effect on turnover intention, job stress has a negative and significant effect on job satisfaction, job satisfaction has a negative and significant effect on turnover intention. The results of this study also indicate that job satisfaction mediates job stress on turnover intention. To reduce turnover intention, management should pay more attention to the job descriptions of employees.
PELATIHAN KEAHLIAN DAN PENERAPAN TEKNOLOGI IT BERPENGARUH TERHADAP KINERJA KARYAWAN PT. TELKOM INDONESIA,Tbk UNIT GES WITEL DENPASAR Wiryawan Suputra Gumi; Ni Putu Chandra Adnyani
Forum Manajemen STIMI Handayani Denpasar Vol 20 No 1 (2022): Jurnal STIMI Vol. 20 No. 1 - 2022
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Abstract

Professional human resource management is one of the important aspects in the company. There are several indicators that can affect human resources, namely training, development, performance, and job satisfaction. Not only human resource management, one of the factors that can affect the internal and external success of a business or business and increase productivity and employee performance is the existence of information technology. The purpose of this study was to analyze the effect of skills training on employee performance, to analyze the effect of IT technology on employee performance and to analyze IT skills and technology training on employee performance at PT. Telkom Indonesia, Tbk Unit GES Witel Denpasar. The types of data used in this study are qualitative and quantitative data, with the data source being primary data. The data collection method was carried out by distributing questionnaires to the respondents, while the data analysis techniques used were: classical assumption test and hypothesis testing. The results showed that IT skills and technology training had a significant effect on employee performance at PT. Telkom Indonesia, Tbk Unit GES Witel Denpasar.
ANALISIS KEPUASAN PELANGGAN DAN PERANCANGAN STRATEGI PROMOSI DALAM UPAYA MENINGKATKAN VOLUME SERVICE KENDARAAN PADA AUTO2000 TABANAN Anak Agung Ayu Mirah Kencanawati; Lily Marheni; I Made Sarjana; I Gusti Ngurah Agung Maha Putra Udayana
Forum Manajemen STIMI Handayani Denpasar Vol 20 No 2 (2022): Jurnal STIMI Vol. 20 No. 2 - 2022
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Abstract

This research was conducted at Auto2000 Tabanan which is one of the official Toyota dealers in Bali. The problem faced today is the volume of vehicle service has decreased by 25%. Customer satisfaction is indicated to be one of the causes of the decline in vehicle service volume. The purpose of this study was to determine the level of customer satisfaction and to plan a company's promotional strategy. Based on these problems, service quality (servqual) and SWOT are the methods used to solve the problem. The servqual method is used to measure customer satisfaction, while SWOT is used to formulate a promotional strategy that will be applied by the company with a quantitative descriptive approach. The results obtained with the servqual method is the gap between reality and expectations of the five dimensions of customer satisfaction. The five dimensions of customer satisfaction are negative, which means the company has not been able to meet customer expectations. Overall the company is only able to meet 86% of its customers' expectations. From the SWOT analysis, there are 13 promotional strategies that can be applied by the company to increase the volume of vehicle service
PENERAPAN STRATEGI CELEBRITY ENDORSEMENT UNTUK MEMBANGUN BRAND AWARENESS PADA MASA PANDEMI COVID-19 DI BALI ZOO Sagung Mas Suryaniadi; Ni Nyoman Supiatni; Ni Made Wiwik Purnamiasih
Forum Manajemen STIMI Handayani Denpasar Vol 20 No 2 (2022): Jurnal STIMI Vol. 20 No. 2 - 2022
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Abstract

The Covid-19 pandemic has had an impact on various tourism sectors in Bali. The drastic decline in the number of visitors and changes in the target market from foreign tourists to local and domestic tourists was experienced by Bali Zoo. Bali Zoo should adapt to various aspects of the company, including the promotion strategy. This study aims to determine the implementation of the Celebrity Endorsement strategy carried out by Bali Zoo in an effort to get brand awareness during the Covid-19 pandemic, including the selection procedure and content presentation in the Celebrity Endorsement strategy. The research method used is qualitative descriptive analysis techniques. The results of the study indicate that the Celebrity Endorsement strategy can be an effective promotional strategy during the pandemic which is carried out by barter collaboration. The success of implementing this strategy can be seen from the level of social media engagement of Bali Zoo. The procedure for selecting celebrity endorsers at Bali Zoo goes through several stages, namely: searching, screening, inviting, negotiation, arrival of celebrity endorsers, and content uploaded by celebrity endorsers. Content presentation is carried out by celebrity endorsers usually include photos or videos, tag Bali Zoo accounts and locations, include caption and hashtag.

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