cover
Article Per Year (5 Year)
All
Home Page
OAI Link
Editorial Team
Contact
Reviewer
Google Scholar
Contact Name
Andi Syaputra
Contact Email
-
Phone
+6282332189018
Journal Mail Official
jmd@sttkd.ac.id
Editorial Address
Sekolah Tinggi Teknologi Kedirgantaraan Jl. Parangtritis No.KM.4,5, Druwo, Bangunharjo, Kec. Sewon, Bantul, Daerah Istimewa Yogyakarta 55143
Location
Kab. bantul,
Daerah istimewa yogyakarta
INDONESIA
Jurnal Manajemen Dirgantara
Published by Sekolah Tinggi Teknologi Kedirgantaraan
ISSN : 22527451     EISSN : 26220946     DOI : -
Core Subject : Science, Education, Engineering,
Decision Sciences, Operations Research & Management Education Industrial & Manufacturing Engineering Transportation
Jurnal Manajemen Dirgantara is a scientific journal published by Sekolah Tinggi Teknologi Kedirgantaraan. Jurnal Manajemen Dirgantara was first published in 2008 with registered number ISSN 2252-7451 (Print) and ISSN 2622-0946 (Online), is a peer-reviewed journal published two times a year (July and December). Jurnal Manajemen Dirgantara is intended to be the journal for publishing articles reporting the results of management research on aviation.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Menejemen Teknologi dan Inovasi
Articles 303 Documents
 27   28   29   30   31 
Analisis Implementasi Prosedur Profiling Bagasi Penumpang sebagai Instrumen Mitigasi Risiko Keamanan Penerbangan Abdulhafizh Karnaen, Irfan; Mandrawaty, Vidyana; Yasmudi
Jurnal Manajemen Dirgantara Vol 18 No 1 (2025): Jurnal Manajemen Dirgantara, Juli 2025
Publisher : Sekolah Tinggi Teknologi Kedirgantaraan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56521/manajemen-dirgantara.v18i1.1545

Abstract

Aviation security research is a top priority in air transportation operations. The purpose of this study is to analyze the passenger baggage profiling process for safety and comfort, including the inspection and documentation of baggage contents during check-in. However, various obstacles remain in the field, such as a lack of accuracy among officers, limited human resources, and equipment failures that can impact the smoothness and effectiveness of this process. The method used in this study is a descriptive qualitative approach with data collection techniques in the form of observation, interviews, and documentation conducted during February to March 2025. Data analysis was carried out through the stages of data collection, data reduction and data presentation. The study results indicate that the profiling procedure has been carried out according to operational standards, but obstacles remain. Some of the main problems identified include a lack of attention to baggage conditions, passenger objections to the paid baggage policy, label printing machine problems, and a lack of personnel during peak operating hours. Solutions offered include routine officer training, increased passenger education, routine equipment inspections, and additional manpower to support the smooth running of the profiling process and maintain aviation safety standards.
Evaluation on Accuracy of Snap-On Torque Wrench QD2R200 Calibrated Using ISO 6789:2017 and Stahlwille Standard Gumelar, Bima Maulana Bagaswara; Parman, Setyamartana; Prasetiyo, Erwan Eko
Jurnal Manajemen Dirgantara Vol 18 No 1 (2025): Jurnal Manajemen Dirgantara, Juli 2025
Publisher : Sekolah Tinggi Teknologi Kedirgantaraan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56521/manajemen-dirgantara.v18i1.1457

Abstract

Aviation safety is highly dependent on the accuracy of the tools used, including torque wrenches used in aircraft maintenance. This study evaluated the accuracy of the QD2R200 snap-on torque wrench following the ISO 6789-2017 calibration method using the Stahlwille standard. The study was conducted in the Batam Aero Technic calibration laboratory, with torque wrench measurements at their nominal capacities of 20%, 60%, and 100%. Measurements were repeated five times at each nominal point. The calibration results on the two tools in the laboratory showed that the variation in deviation of the tool with serial number 1016901448 reached ±9%, while the tool with serial number 1116802022 had a deviation of less than ±2%. Testing was carried out in clockwise and counterclockwise directions. The t-test showed a significant difference in results between the two tools, namely p = 0.003. These results emphasize the importance of periodic calibration and show that the ISO 6789:2017 method is effective in measuring torque wrench accuracy, which is important in ensuring safety and reliability in the aviation industry.
Analisis Integrasi Sistem terhadap Kepuasan Member GarudaMiles Sugiharti, Sulisfiyani Wahyu; Darasta, You She Melly Anne
Jurnal Manajemen Dirgantara Vol 18 No 1 (2025): Jurnal Manajemen Dirgantara, Juli 2025
Publisher : Sekolah Tinggi Teknologi Kedirgantaraan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56521/manajemen-dirgantara.v18i1.1500

Abstract

Advances in information technology require companies to continuously improve service quality through effective system integration. GarudaMiles, Garuda Indonesia's frequent flyer program, has implemented various innovations in its digital service system to enhance user satisfaction. This study aims to analyze the effect of system integration on GarudaMiles member satisfaction. A quantitative method was used, with a survey of 50 active GarudaMiles members. Data were analyzed using multiple linear regression to examine the relationship between system integration variables (ease of access, transaction speed, and data synchronization) and user satisfaction.The results indicate that system integration has a positive and significant impact on member satisfaction. Transaction speed has the most dominant influence compared to other variables. These findings demonstrate that optimizing a well-integrated digital system can enhance user experience and loyalty. This study recommends that Garuda Indonesia continue to evaluate and develop its information technology to maintain and enhance the satisfaction of loyal GarudaMiles customers.
Analisis Kemampuan Bersaing Ekspor Komoditi Kopi dan Kakao Indonesia di Pasar Internasional Muyas, Sinta Mufidah; Kartika Fajar Nieamah
Jurnal Manajemen Dirgantara Vol 18 No 1 (2025): Jurnal Manajemen Dirgantara, Juli 2025
Publisher : Sekolah Tinggi Teknologi Kedirgantaraan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56521/manajemen-dirgantara.v18i1.1384

Abstract

This study examines the competitiveness of Indonesia's coffee and cocoa export commodities in the international market from 2009 to 2023 and evaluates their trade positions. By utilizing 15 years of secondary data, the Revealed Comparative Advantage (RCA) method assesses competitiveness, while the Trade Specialization Index (ISP) method analyzes trade growth. Findings indicate that Indonesia demonstrates strong competitiveness in coffee (RCA 4.87) and cocoa (RCA 6.16), ranking second globally after Brazil and the Netherlands, while outperforming Switzerland and Canada. The trade position identifies Indonesia as an exporter in the growth stage for both commodities. These results underscore the substantial potential of Indonesia's coffee and cocoa exports within the global market.
Pengaruh Tingkat Pemahaman Penumpang Terhadap Kepatuhan Regulasi Barang Berbahaya Pada Aturan Aviation Security Di Bandar Udara Sultan Muhammad Salahuddin Bima. Muhlisa, Muhlisa; Nieamah, Kartika Fajar
Jurnal Manajemen Dirgantara Vol 18 No 1 (2025): Jurnal Manajemen Dirgantara, Juli 2025
Publisher : Sekolah Tinggi Teknologi Kedirgantaraan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56521/manajemen-dirgantara.v18i1.1394

Abstract

This study aims to determine whether there is an effect of the level of passenger knowledge on the regulation of dangerous goods on Aviation Security rules at Sultan Muhammad Salahuddin Airport in Bima. This study uses quantitative methods in collecting data using the distribution of questionnaires to 100 passenger respondents at Sultan Muhammad Salahuddin Airport in Bima. The results showed that the level of understanding of passengers has a positive and significant influence on compliance with dangerous goods regulations in Aviation Security rules. With a t value of 18.690 which is greater than t table 1.984 and a significance value of 0.000 which is smaller than 0.05, which means Ho is rejected and Ha is accepted, and the coefficient of determination (R²) shows that the level of understanding is able to explain some of the compliance variables. This study confirms the need for increased socialization and education to passengers to increase compliance for flight safety.
Pengaruh Manajemen Usaha Melalui Kualitas Pelayanan, Harga dan Promosi terhadap Keputusan Pembelian Nursasi, Enggar; Palgoena, Gede Ergha; Bawazier, Muniroh Said
Jurnal Manajemen Dirgantara Vol 18 No 2 (2025): Jurnal Manajemen Dirgantara, Desember 2025
Publisher : Sekolah Tinggi Teknologi Kedirgantaraan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56521/manajemen-dirgantara.v18i2.1198

Abstract

The purpose of this study was to partially analyze the effect of service quality, price and promotion on purchasing decisions at the Choco Story Store, Purwoharjo District. The method used is descriptive quantitative research. The sample is 96 respondents. The results of the study obtained that service quality has a positive and significant influence on purchasing decisions at the Choco Story shop. price has a positive and significant influence on purchasing decisions at the choco story shop, promotions have a positive and significant influence on purchasing decisions at the choco story shop.
Analisis Optimalisasi Penggunaan Aviobridge pada Kelancaran Event Motogp Tahun 2024 oleh Petugas AMC di Bandara Internasional Zainuddin Abdul Madjid Lombok Wahyuningsih, Putri; Fatmayati, Fryda
Jurnal Manajemen Dirgantara Vol 18 No 2 (2025): Jurnal Manajemen Dirgantara, Desember 2025
Publisher : Sekolah Tinggi Teknologi Kedirgantaraan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56521/manajemen-dirgantara.v18i2.1387

Abstract

Zainuddin Abdul Madjid Lombok International Airport continues to grow in serving the needs of air transportation in the West Nusa Tenggara region, the airport is one of the main airports in Indonesia that serves as a gateway for local and international tourists. Since the establishment of Lombok as one of the locations for the MotoGP Event at the Mandalika Circuit, the number of passenger arrivals to the airport has increased significantly, especially during the period of the event. This requires the management of airport facilities, especially in the use of supporting facilities such as the aviobridge, to run optimally and be able to support smooth operations during the MotoGP event. In this study, the authors can analyze how AMC officers optimize the use of Aviobridge at the MotoGP Event, and what are the obstacles experienced by AMC officers and AMC officer solutions in overcoming these obstacles. This research was conducted using descriptive qualitative methods. This research was conducted during the 2024 MotoGP event period at Zainuddin Abdul Madjid International Airport Lombok. The research instruments used were primary data and secondary data. The data collection techniques used in this research are Interview, Observasi, and Dokumentation. Based on the results of the study, it shows that the use of the aviobridge during the MotoGP event can run optimally, AMC officers ensure the smooth running of the MotoGP event extra flight by arranging incoming extra flight aircraft slots according to the type of aircraft so that there are no slots that overlap too much and aircraft that cannot use the aviobridge are given parking close to the gate. In addition, AMC officers ensure that the aviobridge is in normal condition, all functions are normal and maintain the cleanliness of the aviobridge so that there are no obstacles when docking or undocking the aviobridge. And AMC officers can handle obstacles that occur during the MotoGP event with solutions that have been provided by AMC officers.
Pengaruh Kualitas Pelayanan Trolleyman terhadap Kepuasan Penumpang di Terminal 2 Bandar Udara Internasional Soekarno-Hatta Sistianingsih, Alya; Dewantari, Aditya
Jurnal Manajemen Dirgantara Vol 18 No 2 (2025): Jurnal Manajemen Dirgantara, Desember 2025
Publisher : Sekolah Tinggi Teknologi Kedirgantaraan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56521/manajemen-dirgantara.v18i2.1389

Abstract

Air transportation has become the primary choice for long-distance travel due to its speed and efficiency. The quality of airport services plays a crucial role in shaping passenger satisfaction, including supporting services such as trolley facilities. Trolley attendants, as frontline personnel, are responsible for ensuring the availability, cleanliness, and proper arrangement of trolleys, as well as offering friendly and responsive service to airport users. This study aims to determine the effect of trolley attendant service quality on passenger satisfaction at Terminal 2 of Soekarno-Hatta International Airport. This study uses a quantitative method with a survey approach. The population consists of passengers who have used trolley services at Terminal 2, with a total of 100 respondents selected using a random sampling method. Data were collected using a Likert scale questionnaire and analyzed using Simple Linear Regression Analysis, T-Test, and R-Square Test. The results of the study indicate a significant effect of trolley attendant service quality on passenger satisfaction. The significance value obtained from the Coefficient table is 0.000 < 0.05, and the R-Square value is 0.715. This means that 71.5% of passenger satisfaction is influenced by the quality of trolley attendant service, while the remaining 28.5% is influenced by other variables not examined in this study. These findings emphasize the importance of maintaining high-quality trolley service to improve the overall passenger experience at the airport.
Analisis Kenaikan Passenger Service Charge terhadap Peningkatan Pelayanan Penumpang di Terminal Keberangkatan Bandar Udara Internasional ‘Sultan Aji Muhammad Sulaiman’ (SAMS) Balikpapan Dzunnurain, Muhammad Faruq Syera; Ginusti, Gallis Nawang
Jurnal Manajemen Dirgantara Vol 18 No 2 (2025): Jurnal Manajemen Dirgantara, Desember 2025
Publisher : Sekolah Tinggi Teknologi Kedirgantaraan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56521/manajemen-dirgantara.v18i2.1395

Abstract

This study aims to analyze the implementation of the increase in Passenger Service Charge (PSC) rates on improving service quality and passenger satisfaction at the Departure Terminal of SAMS Balikpapan International Airport. This airport has experienced a significant increase in the number of passengers since East Kalimantan was designated as the location of the Indonesian Capital City (IKN), so that an increase in service quality is needed that is balanced with the increase in PSC rates. The study uses a mixed methods approach, namely a combination of quantitative and qualitative methods. The quantitative method is carried out through a Customer Satisfaction Index (CSI) survey to measure the level of passenger satisfaction with service aspects such as cleanliness, comfort, security, and speed of service. The qualitative method is carried out through in-depth interviews with airport managers and comparing it with documentation from the Level of Service (LoS) data of facilities and service processes at the departure terminal. An integrated analysis of quantitative and qualitative data provides a comprehensive picture of the impact of the increase in PSC rates on service quality. The results of the study show that the increase in PSC rates has a positive contribution to improving facilities and services, which has an impact on increasing passenger satisfaction. However, service improvements must continue to be made so that the rates charged can be accepted by service users and support sustainable air transportation growth.
Analisis Peran Petugas Apron Movement Control dalam Melakukan Pengawasan dan Pengaturan Lalu Lintas Bandar Udara Internasional Yogyakarta Damayanti, Putri; Suprapti; Mandrawaty, Vidyana; Prasetyowati
Jurnal Manajemen Dirgantara Vol 18 No 2 (2025): Jurnal Manajemen Dirgantara, Desember 2025
Publisher : Sekolah Tinggi Teknologi Kedirgantaraan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56521/manajemen-dirgantara.v18i2.1399

Abstract

In the world of aviation, safety and smooth flight traffic are very important factors. Violations that occur in the apron area are the responsibility of AMC officers in carrying out supervisory and regulatory duties to ensure that all activities run safety and smoothly. So this study aims to observe how the role of AMC in carrying out supervisory and regulatory duties in the apron area. This study uses qualitative research using primary data and secondary data. Data collection techniques are in the form of interviews, observation and documentation. The data analysis technique used in triangulation of techniques and sourches. This study lasted for 1 month from March 1 to March 30, 2025 which was conducted at Yogyakarta Ingternastional Airport. The results of this study indicated that AMC officers have an important role in carrying out supervisory and regulatory duties in flight traffic in order to maintain flight safety and smoothness. There were obstacle found by AMC officers in the work area were able to handle them well because they were equippped with good competence and professional work levels.

Page 30 of 31 | Total Record : 303

 27   28   29   30   31 

Filter by Year

2013 2025


Reset
Filter By Issues
All Issue Vol 18 No 2 (2025): Jurnal Manajemen Dirgantara, Desember 2025 Vol 18 No 1 (2025): Jurnal Manajemen Dirgantara, Juli 2025 Vol 17 No 2 (2024): Jurnal Manajemen Dirgantara, Desember 2024 Vol 17 No 1 (2024): Jurnal Manajemen Dirgantara, Juli 2024 Vol 16 No 2 (2023): Jurnal Manajemen Dirgantara, Desember 2023 Vol 16 No 1 (2023): Jurnal Manajemen Dirgantara, Juli 2023 Vol 15 No 2 (2022): Jurnal Manajemen Dirgantara, Desember 2022 Vol 15 No 1 (2022): Jurnal Manajemen Dirgantara, Juli 2022 Vol 14 No 2 (2021): Jurnal Manajemen Dirgantara, Desember 2021 Vol 14 No 1 (2021): Jurnal Manajemen Dirgantara, Juli 2021 Vol 13 No 2 (2020): Jurnal Manajemen Dirgantara, Desember 2020 Vol 13 No 1 (2020): Jurnal Manajemen Dirgantara, juli 2020 Vol 12 No 2 (2019): Jurnal Manajemen Dirgantara, Desember 2019 Vol 12 No 1 (2019): Jurnal Manajemen Dirgantara, Juli 2019 Vol 11 No 2 (2018): Jurnal Manajemen Dirgantara, Desember 2018 Vol 11 No 1 (2018): Jurnal Manajemen Dirgantara, Juli 2018 Vol 10 No 2 (2017): Jurnal Manajemen Dirgantara, Desember 2017 Vol 10 No 1 (2017): Jurnal Manajemen Dirgantara, Juli 2017 Vol 9 No 2 (2016): Jurnal Manajemen Dirgantara, Desember 2016 Vol 8 No 2 (2015): Jurnal Manajemen Dirgantara, Desember 2015 Vol 7 No 2 (2014): Jurnal Manajemen Dirgantara, Desember 2014 Vol 6 No 2 (2013): Jurnal Manajemen Dirgantara, Desember 2013 More Issue