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INDONESIA
Jurnal Bisnis, Manajemen, dan Ekonomi
Published by Training & Research Institute Jeramba Ilmu Sukses
ISSN : -     EISSN : 27457281     DOI : -
Core Subject : Economy,
Economics, Econometrics & Finance
Jurnal Bisnis, Manajemen, dan Ekonomi (JBME) is a peer-reviewed journal which publishes original research papers. JBME has been published since 2020. It is currently published quarterly (January, April, July and October). Areas of research include, but are not limited to Global Business, Transition Issues, Economic Growth and Development, Economics of Organizations and Industries, Finance and Investment, Strategic Management, Human Resources, Marketing, Innovations, and Public Administration.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 131 Documents
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Pengaruh Persepsi Dukungan Organisasi, Pelatihan, Konsep Diri dan Komunikasi terhadap Efektivitas Kerja Pegawai Sekretariat Daerah Kabupaten Muara Enim Hasmi Hasmi; Hardiyansyah Hardiyansyah; Fitriya Fauzi
Jurnal Bisnis, Manajemen, dan Ekonomi Vol. 4 No. 3 (2023): Jurnal Bisnis, Manajemen dan Ekonomi
Publisher : Training & Research Institute - Jeramba Ilmu Sukses

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47747/jbme.v4i3.1205

Abstract

This research aims to identify and analyze the effect of perceptions of organizational support, training, self-concept and communication, individually or collectively, on the employees' effectiveness of the Regional Secretariat of Muara Enim Regency. The research method used in this study is quantitative, using questionnaires distributed to respondents. Test the quality of the data by using the validity test and reliability test—analysis using statistical calculations with multiple regression formula, partial test simultaneous test and the coefficient of determination. The study's results explain that perceptions of organizational support have no significant effect on the effectiveness of the work of Regional Secretariat employees in Muara Enim Regency. Training has a significant effect on the effectiveness of the work of the Regional Secretariat of Muara Enim Regency Staff. Self-concept has no significant effect on the effectiveness of the work of Regional Secretariat employees of Muara Enim Regency. Communication has no significant effect on the effectiveness of the work of the Regional Secretariat of Muara Enim Regency. Perceptions of organizational support, training, self-concept and communication have no significant effect on the effectiveness of the work of Regional Secretariat employees of Muara Enim Regency.
Pengaruh Harga dan Kualitas Produk terhadap Kepuasan Pelanggan Kafe Immune Kota Palopo Yuda Satria Nugraha; Wulan Guritno; Adri Kalatiku; Uun Lestari; Nurjannah Nurjannah
Jurnal Bisnis, Manajemen, dan Ekonomi Vol. 4 No. 3 (2023): Jurnal Bisnis, Manajemen dan Ekonomi
Publisher : Training & Research Institute - Jeramba Ilmu Sukses

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47747/jbme.v4i3.1337

Abstract

This study aims to determine the effect of price and product quality on customer satisfaction. The research population is all customers at the Immune Cafe in Palopo City. With the incidental sampling technique, a sample of 30 people was selected. This study uses a quantitative approach and inferential statistical analysis. The data used consists of primary data and secondary data. Data collection was carried out by providing instruments in the form of questionnaires to respondents. The data analysis model used is multiple linear regression analysis with two independent variables, namely price and product quality, and one dependent variable, namely customer satisfaction. The results showed that price and product quality simultaneously had a positive and significant effect on customer satisfaction. As for partially, price has no significant effect on customer satisfaction, while product quality has a positive and significant effect on customer satisfaction. This shows that the product quality variable is more dominant in influencing customer satisfaction than the price variable
Pengaruh Tarif Jasa, Lokasi dan Kualitas Jasa terhadap Loyalitas Pelanggan pada Beauty House Shanda Lahat Kasinem Kasinem; Mujari Mujari; Hestin Hestin; Iskandar Malian
Jurnal Bisnis, Manajemen, dan Ekonomi Vol. 4 No. 3 (2023): Jurnal Bisnis, Manajemen dan Ekonomi
Publisher : Training & Research Institute - Jeramba Ilmu Sukses

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47747/jbme.v4i3.1346

Abstract

This study uses causal associative research with a quantitative approach. The sample used in this study was 80 people using a random sampling technique, namely accidental sampling. The results of this study indicate that service rates (X1) have a significant effect on customer loyalty (Y) as evidenced by the t-value of 7.167 > the t-table value of 1.991, so the first hypothesis is proven. The results of the t-test also show that there is a significant influence of location (X2) on customer loyalty (Y) with a t count of 3,908 > t-table value of 1,991, so the second hypothesis is proven. The results of the t-test also show that there is a significant effect of service quality (X3) on customer loyalty (Y) with a t count of 8.881 > t-table value of 1.991, so the third hypothesis is proven. The results of the f test show that service rates (X1), location (X2), and service quality (X3) have a significant effect on customer loyalty (Y) with a calculated f value of 130.309 > f table value of 3.11 so that the fourth hypothesis is proven. The results of the coefficient of determination test can be seen as the value of the coefficient of determination or R Square of 0.772 or equal to 77.2%. This figure means that the Service Rate (X1), Location (X2), and Service Quality (X3) variables have an influential contribution to the Customer Loyalty variable (Y) of 77.2%, while the remaining 22.8% is influenced by other variables. This study did not examine promotion, studio atmosphere, and so on
Pengaruh Customer Relationship Management terhadap Kepuasan dan Loyalitas Pelanggan Resto Padang di Kota Palembang Rully Armanto; Muji Gunarto; Rama Waluyo
Jurnal Bisnis, Manajemen, dan Ekonomi Vol. 4 No. 3 (2023): Jurnal Bisnis, Manajemen dan Ekonomi
Publisher : Training & Research Institute - Jeramba Ilmu Sukses

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47747/jbme.v4i3.1354

Abstract

This study aims to determine the effect of CRM on customer satisfaction, the effect of CRM on customer loyalty, and the effect of customer satisfaction on customer loyalty at Resto Padang in Palembang City. As many as 100 customers obtained the quantitative research method by sampling using the Slovin formula. The analysis technique uses Partial Least Square (PLS). The results of the CRM study had a significant effect on Consumer Satisfaction counting (24,037) > t-table (1.96) with P-Values (0.000) values < 0.05. The customer satisfaction statistical test results significantly affect customer loyalty (t-value=8,459) > t-table=1,984). The CRM statistical test does not significantly affect customer loyalty. This is clearly seen with the calculation result (0.296) < t-table (1.96) with P-Values (0.767) > 0.05. Consumer satisfaction statistics test significantly affects customer loyalty.
Pengaruh Pengalaman Kerja, Safety Morning Talk, Penggunaan APD, Terhadap Kinerja Karyawan Yang Dimoderasi Kecelakaan Kerja Dian Mulyaningtyas; Yora Shaki Anwar
Jurnal Bisnis, Manajemen, dan Ekonomi Vol. 4 No. 4 (2023): Jurnal Bisnis, Manajemen dan Ekonomi
Publisher : Training & Research Institute - Jeramba Ilmu Sukses

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47747/jbme.v4i4.1381

Abstract

This research aims to determine the effect of work experience, safety morning talk, and PPE on employee performance moderated by work accidents at PT. McDermott Indonesia. The research method used is quantitative research. Variables are measured using a Likert scale. The number of respondents in this research was 152 employees of PT. McDermott Indonesia, who works in the manufacturing sector. Data collection techniques use questionnaires and literature study. The data analysis technique uses Partial Least Square (PLS). This research indicates that work experience (X1) influences employee performance. Safety Morning Talk (X2) influences employee performance (Y). Meanwhile, using PPE (X3) does not affect employee performance (Y). After moderation, work experience (X1) influences employee performance (Y), which is moderated by the work accident variable (Z). Safety Morning Talk (X2) does not affect employee performance (Y), moderated by work accidents. In contrast, the use of PPE (X3) does not affect employee performance (Y), which is moderated by work accidents (Z).  
Analisis Pengelolaan Keuangan Badan Usaha Milik Desa (BUMDES) dalam Meningkatkan Pendapatan Desa (Studi Kasus di Desa Muara Sungai, Kecamatan Cambai, Kota Prabumulih) Rika Fitri Ramayani; Yulita Eka Fitri
Jurnal Bisnis, Manajemen, dan Ekonomi Vol. 4 No. 4 (2023): Jurnal Bisnis, Manajemen dan Ekonomi
Publisher : Training & Research Institute - Jeramba Ilmu Sukses

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47747/jbme.v4i4.1414

Abstract

This research aims to determine financial management in increasing village income at BUMDes Hope to Move Forward Together Muara Sungai Village, Cambai District, Prabumulih City—types of research Quantitative Descriptive. The data used is primary and secondary. Technique data collection, namely, observation, interviews, and documentation. Analysis Techniques Researchers must obtain accurate data so that it is easy to analyze further data. The research results show that BUMDes Management’s hope of moving forward includes several stages: the source of capital from the Village Revenue and Expenditure Budget (APBD) for Fiscal Years 2020, 2021, and 2022. Financial management of BUMDes and the businesses they run completely increase the income of the village community due to the lack of understanding from village communities regarding BUMDes financial management, and the income of the business being carried out needs to be fully in line with that expected. Allocation of accountability reports in recording expenses and revenue of BUMDes Hope to move using profit and loss statement notes and cash book but still need to start using balance sheet notes. Financial management in BUMDes Hope to move forward has yet to meet its income public fully.
Analisis Kinerja Keuangan Berdasarkan Rasio Profitabilitas Pada PT. Pinus Merah Cabang Baturaja Yulita Eka Fitri
Jurnal Bisnis, Manajemen, dan Ekonomi Vol. 4 No. 4 (2023): Jurnal Bisnis, Manajemen dan Ekonomi
Publisher : Training & Research Institute - Jeramba Ilmu Sukses

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47747/jbme.v4i4.1415

Abstract

The aim of this study to determine the company's financial performance based on profitability ratios at PT. Pinus Merah Baturaja. This research uses types of quantitative descriptive research. This research uses a descriptive method to describe research objects or research results. The data in this research were collected through documentation, observation, and interviews. The gross profit margin analysis results show that in 2019, it was 13.9%, and the company experienced an increase in 2019, and in 2020 was 1.6% from the previous year and then increased return in 2021 by 0.4%. The company's net profit margin in 2019 was 4%, and the company experienced an increase in 2020 amounted to 0.2% from the previous year and then increased return in 2021 by 0.5%. Results of the return on assets analysis show that the company in 2019 was 11.8%, later experienced an increase in 2020 of 0.5% from the previous year and then increased again in 2021 by 0.6%. That matter shows that the company efficiently uses assets in each year. The return on equity analysis results show that in 2019, amounting to 33.7%, the company experienced an increase in 2020, which amounted to 1.3% from the previous year and increased again in 2021 by 4%. This happens because the company has been effective in managing the capital invested by the company to produce profits for the company.
Pengaruh Curernt Ratio, Debt Equity Ratio, dan Return Equity Ratio Terhadap Harga Saham Pada Perusahaan Pertanian di Bursa Efek Indonesia Maghfira Eka Rahmawati
Jurnal Bisnis, Manajemen, dan Ekonomi Vol. 4 No. 4 (2023): Jurnal Bisnis, Manajemen dan Ekonomi
Publisher : Training & Research Institute - Jeramba Ilmu Sukses

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47747/jbme.v4i4.1432

Abstract

This study aims to determine the effect of the current, debt-to-equity, and return-to-equity ratios on stock prices in agricultural companies on the Indonesia Stock Exchange. This type of research is descriptive quantitative. The data used in this study are secondary data taken from agricultural companies on the Indonesia Stock Exchange for 2015 - 2019 (5 years), where the population is 24 companies, and 20 companies are taken as samples. The analysis model used is multiple linear regression. The classical assumption test uses a data normality test, heteroscedasticity test, multicollinearity test, and autocorrelation test. The sampling technique used purposive sampling, namely selecting samples with specific considerations. The variables in this study are current ratio (CR) as X1, debt equity ratio (DER) as X2, return equity ratio (ROE) as X3 and stock price (Y). Based on the partial test (t-test) results, the current ratio decision significantly affects stock prices. The debt-equity ratio and return-to-equity ratio do not affect stock prices
Laporan Keuangan untuk Mengukur Kinerja Keuangan Berdasarkan Rasio Likuiditas dan Solvabilitas pada PDAM Prabujaya Kota Rabumulih Mufida Amaliah
Jurnal Bisnis, Manajemen, dan Ekonomi Vol. 4 No. 4 (2023): Jurnal Bisnis, Manajemen dan Ekonomi
Publisher : Training & Research Institute - Jeramba Ilmu Sukses

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47747/jbme.v4i4.1439

Abstract

This research aims to determine the liquidity and solvency ratios to measure financial performance at PDAM in Prabumulih. This research uses types of quantitative descriptive research. This research uses a descriptive method to describe research objects or research results. The data in this research was collected through documentation, observation, and methods of interviews. The research results show the liquidity ratio, calculated from the analysis of PDAM Tirta Prabujaya City Prabumulih’s current ratio and quick ratio for 3 (three) last year, was good. Because the amount of current assets available is huge while the amount of current liabilities is small, this can be seen in the ratio value Liquidity in 2020, 2021 and 2022. The value of the Current Ratio is 8.08 times, 7.48 times and 6.24 times; the value of the Quick Ratio is 6.39 times, 5.78 times and 5.23 times, and the Cash Ratio values are 96%, 30% and 17%. Solvency Ratio, the overall financial performance of PDAM Tirta Prabujaya Prabumulih City during the last 3 (three) years it has been in good condition because its total assets and the company's available capital is greater than the total debt it has company. This can be seen in the 2020, 2021 and 2022 ratio values. The value of Debt to Assets Ratio of 54%, 38% and 69%. Next, the Debt to Equity, Ratio values of 92%, 23% and 94%.
Pengaruh Kualitas Pelayanan dan Kualitas Produk terhadap Kepuasan Pelanggan Toko Buah Risman di Pasar MMTC Medan Mahya Sabilillah; Putri Sandrina Sitompul; Radhika Narwastu; Nafidza Shadrina
Jurnal Bisnis, Manajemen, dan Ekonomi Vol. 4 No. 4 (2023): Jurnal Bisnis, Manajemen dan Ekonomi
Publisher : Training & Research Institute - Jeramba Ilmu Sukses

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47747/jbme.v4i4.1456

Abstract

This study aims to analyse the effect of service and product quality on customer satisfaction at Risman fruit shop in the MMTC Medan market. The research method used is quantitative research involving 35 respondents. This study uses multiple linear regression as an analytical tool to see the effect of each variable. Service quality indicators are tangibility, reliability, responsiveness, empathy and service assurance. This study’s product quality indicators are product freshness, product presentation and taste quality. Customer satisfaction indicators are the conformity of expectations and reality, the interest in repurchasing, and the willingness to recommend. The results showed that service quality and product quality significantly influence customer satisfaction. These findings imply the importance of improving service and product quality to increase customer satisfaction at Risman fruit shop. This study provides valuable insights for similar business owners and marketing managers to improve relationships with customers and enhance business performance.

Page 8 of 14 | Total Record : 131

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