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Journal of Industrial Engineering & Management Research (JIEMAR)

jiemar
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Published by Universitas Pelita Harapan

ISSN : - EISSN : 27228878 DOI : https://doi.org/10.7777/jiemar

Core Subject : Economy, Humanities, Education, Engineering,

Humanities Economics, Econometrics & Finance Education Industrial & Manufacturing Engineering

The aim of JIEMAR ( Journal of Industrial Engineering & Management Research is to publish theoretical and empirical articles that are aimed to contrast and extend existing theories, and build new theories that contribute to advance our understanding of phenomena related with industrial engineering and industrial management in organizations, from the perspectives of Production Planning/Scheduling/Inventory, Logistics/Supply Chain, Quality Management, Operations Management and Operational Research. The contributions can adopt confirmatory (quantitative) or explanatory (mainly qualitative) methodological approaches. Theoretical essays that enhance the building or extension of theoretical approaches are also welcome. JIEMAR selects the articles to be published with a double bind, peer review system, following the practices of good scholarly journals. JIEMAR is published monthly (on-line versions), following an open access policy. On-line publication allows to reduce publishing costs, and to make more agile the process of reviewing and edition. JIEMAR defends that open access publishing fosters the advance of scientific knowledge, making it available to everyone. List Scope Jpurnal JIEMAR: • Supply chain • Lean manufacturing • Operations improvement • Innovation management in operations • Operations in service industry • Operational Research • Total Quality Management • Total Productive Maintenance • How to manage workforce in operations • Logistic in general • Operational Management • Finance Management • Strategic Management • Marketing Management • Learning & Human Development Management

Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Perilaku Organisasi dan Menejemen Sumber Daya Manusia

Articles 397 Documents

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The Impact Of Transformational Leadership And Motivation On Employee Performance With Job Satisfaction As Intervening Variable In Indonesian Banking Industry During Digital Transformation Lindawati, Mesra; Parwoto, Parwoto
Journal of Industrial Engineering & Management Research Vol. 2 No. 4 (2021): August 2021
Publisher : AGUSPATI Research Institute

Digital transformation is currently a very important agenda in the Indonesian Banking Industry. The era of globalization, and changes in customer transaction preferences during the Covid 19 pandemic, have encouraged companies to make various changes related to technology. Being adaptive and agile throughout the process is one of the foundations in maintaining the reliability and sustainability of the company. However, drastic changes and various uncertainties that arise during the transformation process can affect various aspects of human resources, such as motivation, job satisfaction and performance. In this study, the effect of transformational leadership and employee motivation on employee performance will be calculated through job satisfaction as an intervening. This research was conducted at a private bank in Indonesia with 95 respondents located in Tangerang, an industrial area located near the Indonesian capital city. Sampling using purposive sampling technique and the type of research is quantitative. Collecting data using a survey method through distributing questionnaires using a likert scale, the analysis method using SEM-PLS. The results of data analysis show that transformational leadership has a positive and significant effect on employee performance through job satisfaction. Direct work motivation has no significant effect, but through job satisfaction it has a positive and significant effect on employee performance.

EFFECT OF EMPLOYEE RETENTION FACTORS ON ORGANIZATIONAL COMMITMENT Putra, Ali Syah; eddy, Eddy; Afriani, Diana; Gurning, Lenny; Hutabarat, Gloria Cahaya Julida
Journal of Industrial Engineering & Management Research Vol. 2 No. 4 (2021): August 2021
Publisher : AGUSPATI Research Institute

It is necessary to retain talented employees familiar with the working conditions and perform better than the new employees. Most employers usually attempt to decrease employee turnover to decrease training costs, recruitment costs, loss of talent and organizational knowledge. P.T. Alfa Scorpii is an automotive shop which is located at Jl. Adam Malik no 34 Medan. Based on the information that the writer has research, there is a turnover among the employees, and the employer struggles to retain their valuable employees. The employees are not committed to the organization and decided to leave the organization for another job due to compensation, job characteristics, training and development opportunities, supervisor support, career opportunities, and work/life policies. The writer used employees in the sales department in P.T. Alfa Scorpii Medan as the population. The sampling theory by Slovin is 95 people. The sampling technique used is the simple random sampling in which each member of the population has an equal and known chance of being selected In analyzing data, the writer used some methods such as statistics, validity test, reliability test, correlation test, determination test, linear regression, and hypothesis test. According to the result calculation data through the respondents' answers, the writer got the result of 0.82, which means retention factors positively and significantly affect organizational commitment at P.T. Alfa Scorpii Medan. From the calculation of the hypothesis test, zcount= 6.83. The zcount > ztable (6.83>1.96) means the Null Hypothesis (Ho) is rejected, and the Alternative Hypothesis (Ha) is accepted. Retention factors affect organizational commitment at P.T. Alfa Scorpii Medan. Keywords: Retention Factors, Organizational Commitment

MULTIMEDIA PEMBELAJARAN BERBASIS TIK UNTUK MENINGKATKAN KEMAMPUAN BERPIKIR KREATIF KELAS IV SDN DADIREJO 01 Aryanti, Rizka; Untari, Mei Fita Asri; Nafiah, Ulin
Journal of Industrial Engineering & Management Research Vol. 2 No. 4 (2021): August 2021
Publisher : AGUSPATI Research Institute

This classroom action research was carried out because the use of media in learning was less varied so that the understanding of students was less than optimal, especially the ability to think creatively. The purpose of this study was to determine the increase in creative thinking skills by using ICT-based learning multimedia. The research subjects were the fourth grade of SDN Dadirejo 01 with 16 children. The research method used is classroom action research with the Arikunto model. The research was conducted in three cycles with two actions in each cycle through the stages of planning, implementation, observation, and reflection. The indicators of creative thinking skills used are fluency, flexibility, originality, and detail. The research instruments used were observation sheets and documentation. The data analysis technique used quantitative and qualitative data. The results of the study were described through students' activities in describing information, making a list of questions, and conducting interviews. The use of ICT-based learning multimedia can increase students' creative thinking skills by 31.3%. Based on the results of data analysis, it can be concluded that the use of ICT-based multimedia can improve the creative thinking skills of fourth grade at SDN Dadirejo 01.

Modeling and Optimization Teacher Work Innovation : An Empirical Study Using POP-SDM Approach on Vocational Teachers of Private Vocational Schools in Depok Nelfuad, Nelfuad; Hardhienata, Soewarto; Setyaningsih, Sri
Journal of Industrial Engineering & Management Research Vol. 2 No. 4 (2021): August 2021
Publisher : AGUSPATI Research Institute

The research aims to find ways and strategies to improve teacher work innovation by analyzing the influence of other variables that influence it. Reasearch using the Modeling and Optimization of Resource Management Approach (POP-SDM). At the initial stage Qualitative exploratory research was conducted on 7 principals of SMK to find variables that affect teacher work innovation. Based on the dominant variables found, a constellation model of research was built through theoretical studies and expert judgment. Furthermore, the research constellation model was tested through quantitative research using SEM-PLS on 157 vocational teachers of SMK. The sub structural models tested were: 1) The direct influence of proactive personality, adversity quotient, organizational support, technological pedagogical content knowledge, and work motivation on teacher work innovation; 2) The direct influence of proactive personality and adversity quotient on technological pedagogical content knowledge; 3) The direct influence of organizational support on work motivation.The study found: 1) Teacher work innovation can be explained by the influence of proactive personality, adversity quotient, organizational support, technological pedagogical content knowledge and work motivation, R2 = 0.753 (75.3%) with the structural equation Y = 0.514X1 + 0.259X2 + 0.579X3 + 0.274X4 + 0.226X5 + Îµ0.497; 2) technological pedagogical content knowledge can be explained by the influence of proactive personality and adversity quotient, R2 = 0.355 (35.5%) with structural equation X4 = 0.408X1 + 0.303X2 + Îµ0.803; 3) Work motivation can be explained by the influence of organizational support, R2 = 0.417 (41.7%) with the structural equation X4 = 0.408X1 + 0.303X2 + Îµ0.803. The value of Q2 = 0.734 indicates the model has a GoF of 73%. (Good category). The results of hypothesis testing also concluded that the variables of technological pedagogical content knowledge and work motivation were not effective as intervening variables. Thus, the improvement of teacher work innovation is more effectively carried out directly through strengthening proactive personality, adversity quotient, organizational support, technological pedagogical content knowledge and work motivation.Sitorem's analysis concluded that organizational support variables and knowledge of pedagogical content had a major influence on teacher work innovation. As a follow-up to the research results, strengthening the indicators that are still weak in these two variables is a priority to be improved immediately.

IDENTIFYING CUSTOMER BEHAVIOR IN HOSPITALITY TO DELIVER QUALITY SERVICE AND CUSTOMER SATISFACTION Harnjo, Edward; Rudy, Rudy; Simamora, Javerson; Hutabarat, Linda Rotua; Juliana, Juliana
Journal of Industrial Engineering & Management Research Vol. 2 No. 4 (2021): August 2021
Publisher : AGUSPATI Research Institute

Hospitality is the largest and fastest growing industry in the world. The hospitality industry offers the best service and the best foods which provide in hotel. Many ways are done to increase the quality of service and food in hotel to get customerâ€™s satisfaction. A hotel has many departments for its operational activities. One of them is Food and Beverage Department. Food and Beverage Department has important responsibility to maintain the quality of food and beverage service and product. Food and Beverage Department has many subdivisions that are responsible for maintaining the duties of each division. Consumer behavior is the decision-making process by consumers in selecting, buying, using, and taking advantage of product service or experience to satisfy consumersâ€™ needs and desires. In this research, the author will discuss Customer Behavior at the Hotel JW Marriott Medan that aims to know more about customer characteristics and how to deal with them to give customer satisfaction. Based on the research, the authors also discussed about the regular guest who stayed in our hotel, about what they expect in five star hotels and how the staff look affect the perception of the hotel that in the end hotel to all these solutions that might be used as a input to the hotel. This research is expected to give a boost for hotel to resolve the problem and improve the quality of service the banquet aims to get customer satisfaction. The reader is expected to end this task can give information about the customers at JW Marriott Medan.. Keywords: Hospitality, quality service, customer satisfaction, customer behavior

Partial Least Squares Structural Squation Modeling (PLS-SEM) Analysis for Social and Management Research : A Literature Review Purwanto, Agus; Sudargini, Yuli
Journal of Industrial Engineering & Management Research Vol. 2 No. 4 (2021): August 2021
Publisher : AGUSPATI Research Institute

Many social and management studies use quantitative methods that use partial least sound. The purpose of this article is to explain the sequence and standard of data processing using partial least squares for social and management research. The method of writing this article is to review articles written by Hair. The results of the explanation of this article can help researchers to process and analyze data with partial least squares. PLS is an acronym for Partial Least Square. Broadly speaking, PLS is a measuring tool in statistical methods. PLS is a multivariate technique that is capable of managing various things such as response variables to explanatory variables simultaneously. From the initial explanation, it is clear how PLS brings convenience to those who master it.Actually, PLS is an alternative in statistics

Exploring Factors Affecting Buying Interest of Smartphones During the Covid 19 pandemic PURWANTO, AGUS; Sudargini, Yuli
Journal of Industrial Engineering & Management Research Vol. 2 No. 4 (2021): August 2021
Publisher : AGUSPATI Research Institute

This study aims to determine the effect of Brand Image and Sales Promotion on Interest in Buying Smartphones during the covid 19 pandemic. The research method used is a quantitative method with the type of survey method. The research technique used is probability with a snowball sampling approach, the respondents are 95 smartphone consumers. Data collection techniques using questionnaires distributed online. This research data processing using SmartPLS 3.0 software. The results of this study found that brand image and sales promotion affect interest in buying cellphones during the covid 19 pandemic.

Work Engagement in Nurses during The Covid-19 Pandemic: A Literature Review Miawati, Tita; Tukiran, Martinus; Anggorodi , Riza
Journal of Industrial Engineering & Management Research Vol. 2 No. 4 (2021): August 2021
Publisher : AGUSPATI Research Institute

In this research we aim to determine the factors that influence the nurseâ€™ work engagement to be a foundation of knowledge to guide best practice to COVID-19 pandemic healthcare. This review started with identification the main topic in work engagement. The database used in, was Google Scholar and Mendeley were limited to publish from 2019-2021. The review used 3 articles that fit the inclusion criteria. This review found that front-line perceived low stress and work load, but high work engagement. The difference in work engagement of nurses working on the frontlines of the COVID-19 situation depend on their social characteristics and support. In addition, organizational identity could directly affect nursing. It can also indirectly impact nursesâ€™ work engagement through the psychological resilience.

Implementation of Service Quality Improvement Strategies in Service Unit Division PT. Pos Indonesia (Persero) Jakarta Rahman, Arif; Suhaila, Agus; Haryati, R.Ati
Journal of Industrial Engineering & Management Research Vol. 2 No. 4 (2021): August 2021
Publisher : AGUSPATI Research Institute

Globalization demands an increasing change in all fields, one of which is the field of Services and services. Judging from the number of companies engaged in services and services, PT Pos Indonesia is required to have a special strategy to be able to compete with other companies. This study aims to find out how the strategies used to improve service quality, obstacles encountered, and how the solutions to overcome these obstacles. The research methodology used is a qualitative descriptive study using observational approaches, interviews, and documentation. With the results of research in the form of excellent service strategies by providing the best service to customers and service product development strategies that have been developed to facilitate customers running his business. Constraints in the form of lack of patience, technical and weather problems, accuracy, internet connection, when the COD of the recipient is not in place, and return of goods. And how to cope with extra patience, the existence of further communication and apologies, sorting goods so as not to be confused, fixing an internet connection, maintaining communication by contacting first that the recipient is in place, and ensuring the goods are damaged by the seller or courier

Computer Assistant Substantive Test Model In Audit Of Government Institution Financial Statements Putri, Diana Rino; Ismanu, Sidik; Haris, Zainal Abdul
Journal of Industrial Engineering & Management Research Vol. 2 No. 4 (2021): August 2021
Publisher : AGUSPATI Research Institute

This study aims to determine how big of a substantive test role in improving the quality of audit financial report of government agency (state university). Substantive testing can improve the perceived quality of the audit. The research method used in the preparation of this thesis is applied research. The type of research is R&D/Research and Development. This study uses secondary data that has research data sources from financial databases at State University which contains activity expenditure components. The data collection method used in this study is the documentation method. Results of this study indicate that substantive testing can improve the quality of audit based on procedures that have been done in the field from processing the SAS and BMN databases then run through the ACL application.

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Editorial Address
IEMAR ( Journal of Industrial Engineering & Management Research) ISSN : 2722-8878 Address: Griya Catania Blok F.08/80 Citra Raya . Kab. Tangerang Publisher: JIEMAR

Location
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Home Page

OAI Link

Editorial Team

Contact

Reviewer

Google Scholar

Contact Name AGUS PURWANTO

Contact Email aguspurwanto.prof@gmail.com

Phone +62811700111

Journal Mail Official journal.jiemar@gmail.com

Editorial Address IEMAR ( Journal of Industrial Engineering & Management Research) ISSN : 2722-8878 Address: Griya Catania Blok F.08/80 Citra Raya . Kab. Tangerang Publisher: JIEMAR

Location Kota tangerang, Banten INDONESIA

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Contact Name
AGUS PURWANTO

Contact Email
aguspurwanto.prof@gmail.com

Phone
+62811700111

Journal Mail Official
journal.jiemar@gmail.com

Editorial Address
IEMAR ( Journal of Industrial Engineering & Management Research) ISSN : 2722-8878 Address: Griya Catania Blok F.08/80 Citra Raya . Kab. Tangerang Publisher: JIEMAR

Location
Kota tangerang,

Banten

INDONESIA