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INDONESIA
International Journal of Business, Law, and Education
ISSN : -     EISSN : 2747139X     DOI : -
International Journal of Business, Law, and Education disseminates knowledge about Business, Law, and Education that useful to academics, educators, scholars, managers, practitioners, policy makers, consumers, and other stakeholders all around the world.
Articles 687 Documents
The Role of Weekly One-on-One Meetings for Health Workers in Improving Patient Services in Quality Management Elnardy, Mohammad Caesario; Lestari, Septi Intan; Supriyadi, Supriyadi; Zaharuddin, Zaharuddin
International Journal of Business, Law, and Education Vol. 5 No. 2 (2024): International Journal of Business, Law, and Education
Publisher : IJBLE Scientific Publications Community Inc.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56442/ijble.v5i2.680

Abstract

Improving the quality of health services with weekly one-on-one meetings with health workers can improve the quality of health services. This research used a quantitative approach with an experimental design, involving all Medical Advisors as samples. Data is collected through valid and reliable instruments that measure the quality of One-on-one meeting. The research results showed a significant increase in service quality management after one-on-one meetings held. The average service quality score increased from 16.50 before and 43 after the intervention. There is a relationship between one-on-one meetings and improving the quality of health services. The coefficient of determination is 0.79, meaning that 79% of the variation in improving service quality is influenced by the One-on-one variable. Conclusion: Weekly one-on-one meetings are effective in improving service quality management at Klinik Lelaki Indonesia, so it is recommended to be adopted as a strategy to continuously improving service quality.
The Impact of Gamification on Student Engagement and Learning Outcomes in Mathematics Education Maryana, Maryana; Halim, Chandra; Rahmi, Hanifatul
International Journal of Business, Law, and Education Vol. 5 No. 2 (2024): International Journal of Business, Law, and Education
Publisher : IJBLE Scientific Publications Community Inc.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56442/ijble.v5i2.682

Abstract

This study investigates the impact of gamification on student engagement, learning outcomes, and attitudes towards mathematics in middle school education. Utilizing a quasi-experimental design, 200 students were divided into an experimental group, which engaged with a gamified learning platform, and a control group, which followed a traditional curriculum. Pre-test and post-test measures of engagement, academic performance, and attitudes were collected using the Student Engagement Scale (SES), Mathematics Achievement Test (MAT), and Mathematics Attitude Inventory (MAI). The results indicated significant improvements in the experimental group's engagement levels, academic performance, and attitudes towards mathematics compared to the control group. These findings suggest that gamification can effectively enhance educational experiences and outcomes in mathematics by making learning more interactive and motivating. The study underscores the potential of gamification as a valuable pedagogical tool in mathematics education, though further research is recommended to explore its long-term effects and broader applicability.
Sustainability Practices in Small Business Ventures: Assessing the Integration of Environmental and Social Responsibility in Entrepreneurial Ventures Asbullah, M; Tarigan, Budi Akhmad
International Journal of Business, Law, and Education Vol. 5 No. 2 (2024): International Journal of Business, Law, and Education
Publisher : IJBLE Scientific Publications Community Inc.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56442/ijble.v5i2.683

Abstract

This study investigates the integration of sustainability practices in small business ventures and its impact on business performance. A cross-sectional survey approach was employed to collect data from 300 small businesses across various industries. Descriptive statistics, reliability tests, correlation analysis, and multiple regression analysis were conducted to analyze the data. The results indicate a significant positive relationship between environmental responsibility, social responsibility practices, and business performance. External support mechanisms, including government incentives and industry associations, also showed a significant positive influence on sustainability adoption. The findings suggest that small businesses can enhance their performance by prioritizing sustainability practices and leveraging external support. This study contributes to the understanding of sustainable business practices in small ventures and offers actionable insights for small business owners and policymakers.
Trends in Dynamic Capabilities Analysis in Management Literature: A Bibliometric Review Hirzi Al Akbar, Emir; Iskandar, Yusuf
International Journal of Business, Law, and Education Vol. 5 No. 2 (2024): International Journal of Business, Law, and Education
Publisher : IJBLE Scientific Publications Community Inc.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56442/ijble.v5i2.686

Abstract

The paper provides a comprehensive bibliometric analysis of research concerning Dynamic Capabilities (DC) within management literature. Its primary objective is to elucidate the landscape, evolution, and impact of DC, shedding light on its significance in organizational strategy. The analysis underscores a substantial growth trajectory in both the number of publications and the extent of citations, underscoring the burgeoning importance of DC in strategic management discourse. Moreover, collaboration patterns among researchers emerge prominently, indicating a robust engagement within the scholarly community and facilitating the exchange of knowledge. Noteworthy authors such as Z. Yousaf and Y.S. Chen is identified as an influential figure who has significantly contributed to shaping the scholarly discourse surrounding DC. The paper deliberates on the implications of these findings for strategic management research and practice. By offering insights into the current state and trends within the field of DC, it provides valuable guidance for future research endeavours and strategic decision-making processes. This analysis serves as a pivotal contribution to the advancement of knowledge in strategic management and organizational theory. In conclusion, the paper offers a meticulous examination of the research landscape pertaining to DC, highlighting its evolution, impact, and collaborative dynamics within the scholarly community. By delineating implications for both research and practice, it enriches the understanding of DC's role in organizational strategy and fosters avenues for further exploration in strategic management research.
Digital Marketing, Entrepreneurial Orientation, and Business Capital on the Financial Performance of MSMEs in Indonesia Yuliastuti, Hilda; Putra, Johni Eka; Utomo, Bekti
International Journal of Business, Law, and Education Vol. 5 No. 2 (2024): International Journal of Business, Law, and Education
Publisher : IJBLE Scientific Publications Community Inc.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56442/ijble.v5i2.695

Abstract

This study looks into how business capital, entrepreneurial orientation, digital marketing, and the financial performance of Micro, Small, and Medium-Sized Enterprises (MSMEs) in Indonesia interact. The study analyzes data from a diverse sample of 400 MSMEs using Structural Equation Modeling with Partial Least Squares (SEM-PLS) 3 and a quantitative research design. Descriptive statistics shed light on the essential factors and demographic profile, and the measurement model assessment verifies the constructs' validity and reliability. Significantly positive correlations between digital marketing, entrepreneurial orientation, business capital, and financial success are established by the structural model study. The mediating roles of business capital and entrepreneurial orientation are revealed through indirect impacts. R-square values and model fit indices attest to the suggested model's resilience. The results add to our understanding of the variables that influence MSME success in the Indonesian business environment and provide useful information for future research projects, practitioners, and policymakers.
The Effect of Work-Life Balance, Internal Communication, and Rewards on Employee Engagement and Employee Performance: A Study on Generation Z Ambalika, Ni Komang Ayu Diah; Azzahra, Hurul A'ini Sekar; Rahmayanti, Putu Laksmita Dewi; Ditha, I Gusti Ayu Tara Laksemiyasa
International Journal of Business, Law, and Education Vol. 5 No. 2 (2024): International Journal of Business, Law, and Education
Publisher : IJBLE Scientific Publications Community Inc.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56442/ijble.v5i2.703

Abstract

The presence of a new workforce poses a potential challenge to the performance of the organization. This challenge arises due to differences and conflicts of values, needs, preferences and expectations among employees who come from four different generations, namely Baby Boomers, X, Y, and Z. Based on data from Good Stats, the Indonesian population is currently dominated by Generation Z where their work attitudes tend to be more unique than other generations so companies need to understand and adjust the needs of this dominating workforce. The purpose of this study is to analyze the influence of work-life balance, internal communication, and rewards, on employee engagement and employee performance of generation Z. The research was conducted using a quantitative method with a purposive sampling technique distributed to 226 respondents who were in the birth range of 1997 to 2012, had at least 1 year of work experience and are currently working as a permanent employee. This study uses Partial Least Square-Structural Equation Modelling analysis with SmartPLS software. Referring to the results of the analysis, it is known that work-life balance, internal communication, and rewards have a positive and significant effect on employee engagement, in addition to employee involvement has a positive and significant effect on the performance of generation Z employees.
From Screen to Table: Understanding Customer Intentions in GrabFood Adoption Sandra, Oky Puspita; Nasution, Muhammad Dharma Tuah Putra; Harahap , Ramadhan
International Journal of Business, Law, and Education Vol. 5 No. 2 (2024): International Journal of Business, Law, and Education
Publisher : IJBLE Scientific Publications Community Inc.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56442/ijble.v5i2.704

Abstract

This study investigates how perceived usefulness, perceived convenience, and various food choices impact customers' intentions to adopt food delivery services via the GrabFood application. The research methodology involved a survey utilizing questionnaires for data collection. Regression analysis findings reveal that perceived usefulness, perceived convenience, and various food choices significantly influence customer intentions. Both perceived usefulness and convenience positively and significantly affect customer intentions, while various food choices also wield a notable influence. These results contribute to theoretical comprehension by furnishing empirical evidence of the interaction among these factors and customer intentions, thereby advancing the theoretical framework of technology acceptance and consumer behavior. The practical implications are outlined within this study.
E-Banking Technology: A Comprehensive Study on Customer Satisfaction and Bank Services Dewi, Cynthia Sari; Zulkifli, Zulkifli
International Journal of Business, Law, and Education Vol. 5 No. 2 (2024): International Journal of Business, Law, and Education
Publisher : IJBLE Scientific Publications Community Inc.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56442/ijble.v5i2.708

Abstract

This paper explores the dynamic landscape of e-banking technology, emphasizing advancements in hardware, software, and networks to deliver innovative solutions. It highlights moderate e-banking adoption among surveyed individuals, underscoring the crucial role of customer satisfaction in banking services. Despite this, critical gaps are identified, motivating the study to provide a detailed analysis of responses concerning cloud services, bank system security, service quality, and e-learning initiatives. With meticulous data collection from 125 respondents, primarily students from Tangerang actively using e-banking, the research investigates the frequency and patterns of e-banking usage. Through comprehensive descriptive analysis, the study offers insights into customer satisfaction in the e-banking domain and sets the stage for future causal research. Its ultimate goal is to enhance comprehension of the factors influencing customer satisfaction in e-banking.
SWOT Analysis of Business Opportunities in Msmes in Balikpapan City Indrayani, Indrayani
International Journal of Business, Law, and Education Vol. 5 No. 2 (2024): International Journal of Business, Law, and Education
Publisher : IJBLE Scientific Publications Community Inc.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56442/ijble.v5i2.709

Abstract

This research uses methods to find out how and strategies to analyse MSME business opportunities in Balikpapan City and how important business opportunity analysis is in entrepreneurship or doing business. Several MSME business opportunities in Balikpapan City that can be chosen, methods and strategies for analysing business opportunities, as well as predicting MSME business opportunity analysis will be discussed. In this way, the public can understand business opportunity analysis, especially SWOT analysis, and can apply it in their respective MSME business ventures. Analysis of business opportunities influences the business that will be run or the one that wants to be developed. This research aims to identify potential MSME business opportunities in Balikpapan City, analyses effective ways and strategies in conducting business opportunity analysis for MSMEs, assess how important business opportunity analysis is in supporting entrepreneurial and business success, introduce and explain the SWOT analysis method as an analytical tool business opportunities, providing guidance to the public regarding the application of business opportunity analysis in developing MSME businesses, as well as evaluating the influence of business opportunity analysis on the success and development of MSMEs in Balikpapan City.
Influence of Supply Chain Integration, Information Sharing, and Supplier Relationships on Operational Efficiency of Manufacturing Companies Prananta, Arie Wahyu; Hidayat, Khoirul
International Journal of Business, Law, and Education Vol. 5 No. 2 (2024): International Journal of Business, Law, and Education
Publisher : IJBLE Scientific Publications Community Inc.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56442/ijble.v5i2.712

Abstract

This research investigates the influence of supply chain integration, information sharing, and supplier relationships on operational efficiency in manufacturing companies across diverse industries. A quantitative research approach is employed, utilizing surveys to collect data from 300 organizations. Correlation analysis, regression analysis, mediation analysis, moderation analysis, and structural equation modeling are utilized to analyze the data and test hypotheses. The results demonstrate significant positive correlations between supply chain integration, information sharing, supplier relationships, and operational efficiency. Regression analysis confirms the significant impact of these dimensions on operational efficiency, with supply chain integration exhibiting the strongest effect. Mediation analysis reveals that information sharing and supplier relationships partially mediate the relationship between supply chain integration and operational efficiency. Moreover, the moderation analysis highlights industry sector as a significant moderating factor. The findings underscore the strategic importance of supply chain integration, information sharing, and supplier relationships in driving operational excellence and offer actionable insights for supply chain management practitioners.