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International Journal of Business, Law, and Education
Published by IJBLE Scientific Publications Community Inc
ISSN : -     EISSN : 2747139X     DOI : -
Core Subject : Economy, Science, Education, Social,
Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Neuroscience Social Sciences Other
International Journal of Business, Law, and Education disseminates knowledge about Business, Law, and Education that useful to academics, educators, scholars, managers, practitioners, policy makers, consumers, and other stakeholders all around the world.
Arjuna Subject : Ilmu Sosial - Ilmu Sosial (Lain-Lain)
Articles 687 Documents
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The Role of Ethical Leadership, Corporate Culture, Employee Empowerment, and Organizational Commitment on Employee Productivity: Case Study of State Owned Enterprise Employee Prayudi, Ahmad; Badewin, Badewin; Machdie, Muhammad; Arifansyah, Arifansyah
International Journal of Business, Law, and Education Vol. 5 No. 2 (2024): International Journal of Business, Law, and Education
Publisher : IJBLE Scientific Publications Community Inc.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56442/ijble.v5i2.929

Abstract

This study investigates the influence of ethical leadership, corporate culture, employee empowerment, and organizational commitment on employee productivity within a State-Owned Enterprise (SOE). Using a sample of 300 employees, data were analyzed through descriptive statistics, reliability testing, correlation analysis, and regression analysis. The findings indicate that all four factors significantly enhance employee productivity, with organizational commitment having the strongest impact. Ethical leadership was also found to influence productivity indirectly through organizational commitment, while corporate culture moderated the relationship between leadership and productivity. Employee empowerment was shown to further improve productivity by granting greater autonomy and responsibility to employees. These results suggest that SOEs can enhance employee productivity by fostering ethical leadership, a supportive corporate culture, empowering employees, and building organizational commitment. The study provides valuable insights for SOEs aiming to improve performance in a public-sector context.
Optimizing Employee Performance in Retail Companies: The Interplay of Adversity Intelligence, Digital Literacy, and Job Satisfaction Hamdani, Fajri
International Journal of Business, Law, and Education Vol. 5 No. 2 (2024): International Journal of Business, Law, and Education
Publisher : IJBLE Scientific Publications Community Inc.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56442/ijble.v5i2.930

Abstract

This study examines how adversity intelligence and digital literacy affect retail employee performance in Jakarta, using work satisfaction as a mediator. In the face of severe retail competition, organizations must guarantee that staff have technical skills, problem-solving abilities, and technological adaptability. This quantitative study surveys 250 Jakarta shop workers. The study shows that adversity intelligence and digital literacy improve employee performance, and work happiness mediates the link. These results help HR managers build training programs that promote employee performance by improving adversity intelligence, digital literacy, and work happiness
Case Study on Public Service Responsibility Implementation in Surabaya via the Broadband Learning Centre Programme Riduan, Akhmad; Rachmanto, Tito; Brumadyadisty, Garry; Sufa, Siska Armawati; Arfani, M.
International Journal of Business, Law, and Education Vol. 5 No. 2 (2024): International Journal of Business, Law, and Education
Publisher : IJBLE Scientific Publications Community Inc.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56442/ijble.v5i2.932

Abstract

This study explores the Broadband Learning Centre (BLC) Programme in Surabaya, Indonesia, a municipal initiative to promote digital inclusion and technology access. Through a case study approach, it examines BLC’s strategies to bridge the digital divide, enhance digital literacy, and serve underserved groups, aligning with public service objectives. The research assesses BLC’s effectiveness, explores the challenges in managing and sustaining such initiatives, and addresses a gap in literature on targeted digital inclusion efforts in urban governance. The findings aim to provide insights into the operational model, challenges, and social impact of the BLC Programme, offering implications for similar initiatives seeking to integrate public service responsibilities and advance digital equity in other urban settings.
Green Finance Revolution: Investigating the Role of Sustainable Investments in Driving Corporate Profitability in Indonesia Afandy, Chairil
International Journal of Business, Law, and Education Vol. 5 No. 2 (2024): International Journal of Business, Law, and Education
Publisher : IJBLE Scientific Publications Community Inc.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56442/ijble.v5i2.933

Abstract

This study investigates the role of sustainable investments in driving corporate profitability in Indonesia, with a particular focus on the mediating role of ESG (Environmental, Social, and Governance) performance and the moderating effect of regulatory frameworks. Using data from 210 companies across various sectors, the study employs structural equation modeling (SEM) to test the proposed relationships. The results show that sustainable investments significantly enhance corporate profitability, with ESG performance acting as a key mediator in this relationship. Additionally, regulatory frameworks are found to moderate the impact of sustainable investments on profitability, amplifying the positive effects when regulatory support is strong. These findings underscore the importance of integrating sustainability into business strategies and highlight the crucial role of supportive policies in fostering green investments. The study contributes to the growing literature on green finance by providing empirical evidence on the financial benefits of sustainability in emerging markets like Indonesia.
Pricing Strategy and Service Quality Improvement to Optimize Customer Satisfaction: a Systematic Literature Review Noorsyah, Muhammad Naufal; Widyaningsih, Aristanti; Andriana, Denny
International Journal of Business, Law, and Education Vol. 5 No. 2 (2024): International Journal of Business, Law, and Education
Publisher : IJBLE Scientific Publications Community Inc.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56442/ijble.v5i2.935

Abstract

Customer satisfaction is a critical determinant of business sustainability and growth, influencing customer loyalty, company reputation, and competitive positioning. This study systematically reviews the interplay between pricing strategies and service quality as key drivers of customer satisfaction. Employing a Systematic Literature Review (SLR) method guided by the PRISMA framework, 25 relevant articles were analyzed to synthesize insights into this dynamic relationship. The findings reveal that effective pricing strategies, including value-based, competitive, and dynamic pricing, significantly impact customer satisfaction by aligning price with perceived value. Simultaneously, high service quality, measured through the SERVQUAL dimensions (reliability, responsiveness, assurance, empathy, and tangibles), enhances customer experiences and fosters loyalty. The study underscores the critical interdependence of these factors, demonstrating that businesses must balance competitive pricing with superior service delivery to optimize customer satisfaction. This research provides a framework for companies to strategically integrate pricing and service quality, addressing market-specific challenges and leveraging opportunities for long-term success. Future studies are encouraged to explore the role of technological advancements, such as AI-driven pricing models and personalized service innovations, in further enhancing customer satisfaction in dynamic and competitive markets.
The Role of Digital Marketing Strategies in Enhancing Customer Engagement and Brand Loyalty: A Study of E-Commerce Platforms Rowi, Armein Sjuhary; Wahyudi, Muhammad Aria; Oswari, Teddy; Purwoko, Bambang
International Journal of Business, Law, and Education Vol. 5 No. 2 (2024): International Journal of Business, Law, and Education
Publisher : IJBLE Scientific Publications Community Inc.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56442/ijble.v5i2.936

Abstract

This study examines the role of digital marketing strategies in enhancing customer engagement and brand loyalty on e-commerce platforms, emphasizing the mediating effects of trust and perceived value. Using survey data from 400 e-commerce users, the results reveal that personalized, relevant, and frequent marketing efforts significantly enhance customer engagement, which in turn drives brand loyalty. The findings also highlight that trust, characterized by reliability and transparency, and perceived value, defined by quality, convenience, and cost-effectiveness, serve as critical mediators. Structural equation modeling confirms these relationships, providing a comprehensive framework for understanding how digital marketing strategies foster long-term customer loyalty. The study contributes to the theoretical discourse on digital marketing and offers actionable insights for e-commerce businesses aiming to thrive in a competitive marketplace.
Implementation of Regulatory Policy on the Control of Shadow Terminals as an Effort to Improve Transport Services in Palopo City Ilyas, Ilyas; Qadar, Jamal; Ikram, Ikram
International Journal of Business, Law, and Education Vol. 5 No. 2 (2024): International Journal of Business, Law, and Education
Publisher : IJBLE Scientific Publications Community Inc.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56442/ijble.v5i2.937

Abstract

This research aims to analyse the implementation of regulatory policies towards the control of shadow terminals as an effort to improve transportation services in Palopo City. The type of research is descriptive qualitative. The subjects of this research are the apparatus of the Transportation Department of Palopo City as the regulator and implementer of regulatory policies, as well as individuals or communities who are observers of transportation, public transport operators and users of public transport services. Informants consisted of 4 officials and 3 people from the community. Data collection techniques were observation, interview and documentation study. Qualitative data analysis technique. The results of the research on the implementation of regulatory policies on the control of shadow terminals as an effort to improve transport services in Palopo City in general both from the perspective of the apparatus and the community have not run optimally. Supporting factors based on informants' assessment include: (1) policy formulation, (2) attitude and commitment of the apparatus and (3) availability of SOPs. The inhibiting factors according to the informants include: (1) weak enforcement of regulations, (2) inadequate human resources, (3) policy products have not been implemented periodically, (4) not optimal coordination between stakeholders, (5) the behaviour of people using shadow terminals.
The Role of Teacher Strategies in Increasing Student Motivation in Aqidah Akhlak Subjects Asriani, Asriani; Halik, Abdul; Buhaera, Buhaera; Marhani, Marhani; Nurhayati, St
International Journal of Business, Law, and Education Vol. 5 No. 2 (2024): International Journal of Business, Law, and Education
Publisher : IJBLE Scientific Publications Community Inc.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56442/ijble.v5i2.938

Abstract

A concise and factual abstract is required. The abstract should state This study aims to determine student learning motivation, teacher strategies, and supporting and inhibiting factors in increasing Aqidah Akhlak’s learning motivation. The descriptive qualitative approach is research that describes stimuli and events factually and systematically regarding the factors, characteristics, and relationships between phenomena owned to do the basics only. The research uses a credibility or trust test to assess the results. The main findings of this study show that students’ Aqidah Akhlak learning motivation can be increased by applying various creative learning methods, appropriate reward strategies, and adjustments to student needs. Supporting factors include student enthusiasm, teacher competence, learning facilities, a conducive environment, positive friends, and family support. Meanwhile, the inhibiting factors include unsupportive family conditions, less than optimal student and teacher health, a less conducive classroom environment, and negative peer influence.
The Role of Brand Equity, Digital Marketing, Customer Experience, and Social Media Engagement on Consumer Purchase Intention on Tiktok Shop Application Wahyuni, Ira; Arifiansyah, Rully; Meidasari M, Evi; Siskawati, Isna
International Journal of Business, Law, and Education Vol. 5 No. 2 (2024): International Journal of Business, Law, and Education
Publisher : IJBLE Scientific Publications Community Inc.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56442/ijble.v5i2.942

Abstract

This study explores the role of brand equity, digital marketing, customer experience, and social media engagement in influencing consumer purchase intention on the TikTok Shop platform. Utilizing a quantitative research design, data were collected from 400 TikTok users engaged with the platform. The findings reveal significant positive relationships between all constructs and purchase intention, with customer experience identified as the strongest predictor. The results underscore the importance of building strong brand identities, implementing targeted digital marketing strategies, and enhancing customer experiences to drive consumer engagement and sales. Furthermore, active social media engagement is crucial for fostering relationships with consumers and increasing purchase intentions. This research contributes to the understanding of consumer behavior in social commerce and provides practical implications for marketers aiming to succeed in the rapidly evolving digital landscape.
The Relationship Between Customer Perceived Value, Service Quality, Brand Trust, and Customer Retention in the Retail Industry Wahyuni, Ira; Kusumaningtyas, Daru Putri; Mahdani, Hakkul Bahiz; Wibowo, Daniel Pungkas Prastia
International Journal of Business, Law, and Education Vol. 5 No. 2 (2024): International Journal of Business, Law, and Education
Publisher : IJBLE Scientific Publications Community Inc.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56442/ijble.v5i2.943

Abstract

This study investigates the relationship between customer perceived value, service quality, brand trust, and customer retention in the retail industry. Using a quantitative approach, data were collected from 350 retail customers and analyzed using Structural Equation Modeling (SEM). The findings reveal that customer perceived value, service quality, and brand trust significantly influence customer retention, with brand trust showing the strongest effect. The combined effect of these factors explains 62% of the variance in customer retention. The results underscore the importance of an integrated approach in retail, where perceived value, high service standards, and trust are key to maintaining customer loyalty. This study provides valuable insights for retail managers aiming to enhance retention through strategic improvements in customer experience, service quality, and brand-building efforts.

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