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BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi
Published by Universitas Indonesia
ISSN : 08543844     EISSN : 23557826     DOI : https://doi.org/10.20476/jbb
Core Subject : Economy, Social,
Economics, Econometrics & Finance Social Sciences
The scope includes but is not limited to: public policy, administrative reform, local government studies, public and private governance, digital governance and business, digital finance, innovation, entrepreneurship, small businesses, people and culture in organization, knowledge management, organizational behavior, fiscal policy, tax administration, international tax, and the politics of taxation.
Arjuna Subject : Umum - Umum
Articles 319 Documents
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The Evaluation of Employee Tax Incentive during Covid-19 Pandemic: A Study on Commerce Industry in Jakarta Hamzah, Umar; Tambunan, Maria R.U.D.
BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi Vol. 30, No. 2
Publisher : UI Scholars Hub

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Abstract

The Covid-19 pandemic has had impacts on various aspects of human life, particularly economic activities. In response to this situation, the government issued an income tax incentive policy for employees borne by the government (PPh 21 DTP) to maintain the purchasing power of the community, especially for employees during the pandemic. Until the end of 2020, the realization report of this incentive utilization was still low, reaching only 29.8% of the budget ceiling. This study aims to evaluate the PPh 21 DTP tax incentive policy using Dunn's policy evaluation criteria (2004). Policy evaluation covers aspects of effectiveness, efficiency, sufficiency, fairness, responsiveness, and accuracy. This research also outlines the supporting and inhibiting factors in utilizing this incentive. The research approach used is qualitative with qualitative research methods. The data analysis technique used is qualitative data analysis technique. The types of data used are primary and secondary data through in-depth interviews and literature review. The research concludes that the evaluation of the PPh 21 DTP tax incentive policy in the trading sector in DKI Jakarta has not met Dunn's policy evaluation criteria. This research result indicates that the policy is not fair, responsive, and accurate enough, thus not aligning with the goal of increasing community purchasing power. In order to encourage the optimization of incentives, the government should emphasize the benefits from the perspective of businesses as parties carrying out administrative obligations in utilizing the PPh 21 DTP incentive.
The Influence of Internal Marketing on Employee Performance in The Ghanaian Public Sector: The Mediating Role of Organizational Commitment Osei, Francis; Owusu, Alfred; Kankam-Kwarteng, Collins; Agyemang, Gertrude
BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi Vol. 30, No. 2
Publisher : UI Scholars Hub

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Abstract

This research assessed the influence of internal marketing on employee performance in the public sector of Ghana, as mediated by organizational commitment. This research was conducted on a total of 300 public sector workers in Ghana, of whom 200 responses were received, representing a response rate of 66.6%. Purposive and convenience sampling techniques were adopted. The PLS-SEM technique was implemented to determine the associations among the variables. The research results reveal significant associations among internal marketing, employee performance, and organizational commitment. Moreover, a partial role is played by organizational commitment. The research findings indicate that the public sector, particularly Metropolitan, Municipal, and District Assemblies, should enhance training programs on internal marketing to bridge the knowledge gap between new and old employees. The Metropolitan, Municipal, and District Assemblies in Ghana should implement effective internal marketing practices and policies that increase employee performance for organizational commitment, and the authorities in the public sector, particularly in Metropolitan, Municipal, and District Assemblies, should strategically incorporate internal marketing principles into the organizational culture for organizational performance
Defining Social Inclusion for People with Disabilities in Governance: Scoping and Thematic Literature Review Nurhaeni, Ismi Dwi Astuti; Wiratama, Prama; Putri, Intan Sani; Nurdin, Asbiyal; Mulyadi, Asal Wahyuni Erlin; Haryani, Tiyas Nur; Sudibyo, Desiderius Priyo
BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi Vol. 30, No. 2
Publisher : UI Scholars Hub

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Abstract

Consensus on a precise definition of social inclusion for people with disabilities remains elusive. This study aims to systematically review the definition of Social Inclusion for People with Disabilities in Governance (SIPDG) based on the related literature and offer basic theoretical insight into what might be considered relevant for establishing a definition of SIPDG. A scoping review was conducted with a qualitative synthesis of literature from SCOPUS. Articles were identified by final keywords of "social inclusion" AND “disability”*. The search produced 8,305 articles, of which 149 articles were included in the scoping review. A coding method was applied in the thematic analysis to identify recurring themes in the definition of SIPDG and generated five key themes delineating SIPDG. These cover the responsible subjects for social inclusion, People with Disabilities (PwD), barriers, disadvantaged areas, and social inclusion measures. The results of this study define SIPDG as an effort made by parties (government institutions, non-government organizations, the community, and PwD themselves) to optimize the existing potential of PwD (physical, intellectual, sensory, and mental disabilities) by eliminating obstacles (economic, structural, cultural, and personal) in various fields (public services, legislation, natural resources, economy, and technology) through the preparation and enactment of regulations, service delivery, provision of infrastructure, participation, and changes in community culture. Future research is expected to map the operational definition of SIPDG.
A Comparative Study on Contract-Based and Coproduction-based Entrepreneurship Training Programs: A Study Case of Jakarta Province Hassan, Fazlur Rahman; Anandhika, Muhammad Rizqy; Izzi, Maulana Fajrul
BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi Vol. 30, No. 2
Publisher : UI Scholars Hub

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Abstract

Training is essential to guide and equip SMEs with the necessary skill sets to adapt to the disruption of the COVID-19 pandemic. The budget limitation urged DKI Jakarta Provincial Government (DJPG) to change their conventional training program for SMEs and arrange an IT-based platform enabling all city entities, including private and non-private sectors, to participate in a coproduction scheme. This study employed the performance outcomes framework to examine the impacts of coproduction in entrepreneurship training for SMEs by comparing contract-based and coproduction-based training conducted by DJPG, including the impacts on the deliverables and budget. The results indicate that overall, coproduction-based training is proven to be more efficient, effective, and flexible than contract-based training. This study suggests that coproduction-based training programs deserve to be allocated a significant portion of the government entrepreneurship training agenda while maintaining essential contract-based training programs to ensure the continuity of the government budget in this field.
Community Participation in NGO Funded Classroom Construction and Water Supply Projects in Kibaha District, Tanzania Malipula, Mrisho M; Ezekiel, Mangi J.
BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi Vol. 30, No. 3
Publisher : UI Scholars Hub

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Abstract

Community participation in development projects has been sustained rhetoric despite the rise of NGOs, which are regarded as efficient in affording participatory development practices. This article examines the nature and level of community participation in classroom construction and water supply projects implemented in partnership with NGOs in Tanzania. It examines community participation at different stages of the project cycle, the costs and benefits of motivational effect on community members' participation, the contribution of the sense of ownership and sustenance on community participation, as well as how community participation in development projects can be enhanced. Face-to-face interviews with 122 participants and documentary reviews meant to triangulate the information garnered from the interviews were used to address the questions that the study assigned itself to. The study confirmed the incongruity between the betwixt theory and practice of community development in NGO-funded development projects, depicting nagging expert-driven elements in NGO endeavors. The level of community participation is low (mainly evident in the implementation stage) and is informed by lucid calculation of the costs and benefits of a project, the sense of community ownership and sustenance, as well as the presence of a platform for community members to engage. As such, it is recommended that NGOs and other development agencies incorporate the needs of different categories of people from the start to the end of the project cycle, empower community members to participate, and provide genuine platforms for them to do so.
The Influence of Strategic Entrepreneurship and Individual Development on Competitive Advantage in Social Entrepreneurship Organizations (Case Study of TAULAN Community) Nurkasih, Amelia; -, Jusni; Dewi Sugiharti Tikson, Shinta
BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi Vol. 30, No. 3
Publisher : UI Scholars Hub

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Abstract

A social entrepreneurship organization is an organization running entrepreneurial activities primarily oriented to the welfare of the community and its social mission. As a business, social entrepreneurship needs to gain a competitive advantage in similar businesses and other businesses that are the main competitors. This can be achieved when social enterprises have human resources who are aware of opportunity-seeking behavior and profit-seeking behavior, which are the main dimensions of strategic entrepreneurship. In addition, in the face of changing business conditions, organizations need to provide space for their members to learn through individual development, both in terms of opportunities and facilities. This study aims to determine the effect of strategic entrepreneurship and individual development on competitive advantage in social entrepreneurship organizations. The population in this study comprises 35 individuals from the TAULAN Community, a social enterprise engaged in the creative industry and aiming to empower incarcerated juveniles and women. Saturated sampling was used to obtain the participants. Data was collected using a questionnaire. Multiple regression analysis was performed with IBM SPSS Version 28.1 software. The results of this study indicate that strategic entrepreneurship has no significant effect on TAULAN Community’s efforts to achieve competitive advantage, and individual development has a significant effect on competitive advantage in social entrepreneurship organizations.
The Global Research Trend in Information Governance Muhtar, Entang Adhy; Candradewini, Candradewini; Rusli, Budiman; Karlina, Nina; Muharam, Riki Satia
BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi Vol. 30, No. 3
Publisher : UI Scholars Hub

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Abstract

The word “governance” has gained extensive usage in the business sector. Thus, “information governance” is not a new addition to the lexicon. This study aims to examine English articles on information governance written by international academics and published in Scopus-indexed journals by adopting bibliometric and content analyses. We conducted the content analysis using the VOSviewer program, which allows us to display keyword co-occurrence and bibliographic coupling of nations and sources. We identified 587 publications on information governance spanning the last 30 years. The most prolific publication platform is the Journal of the American Health Information Management Association (n=32). The most productive nation is the United Kingdom (n=206). Citations reveal that the most significant authors and periodicals are Michie S. et al. (n=352) and the Journal of Medical Internet Research (n=552), respectively. The search terms for information governance (e.g., information governance, humans, and human) in this study generate six clusters. Research on information governance has experienced dramatic growth over the past three decades, which is evident from a worldwide viewpoint. Publications in European-published journals are observed. Consequently, Asia has to engage more actively in the study of this subject.
Human Capital Management Information System at the Nelson Mandela African Institution of Science and Technology of Tanzania: Challenges Encountered Marcel, Nicodemus S; Tefurukwa, Oscar W
BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi Vol. 30, No. 3
Publisher : UI Scholars Hub

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Abstract

In 2011, government institutions began utilizing HCMIS to reduce the manual workload of traditional administrative processes. The adoption of HCMIS in Tanzania is expected to increase efficiency by optimizing data accuracy, reducing costs, and eliminating paperwork. However, payroll losses continue to persist in the public sector. In 2018, the government incurred losses of Tanzania shillings (Tshs) 19.6 billion to 12,697 ghost workers. This study examines the challenges hindering the application of HCMIS in supporting selected human resource management (HRM) functions at the Nelson Mandela African Institution of Science and Technology (NM-AIST). This study applied Institutional Theory and Socio-Technical Theory as its analytical framework, gathering primary data through interviews with 16 respondents and reviewing reports for secondary data. Content analysis was employed for both primary and secondary data. The findings indicate several barriers to the effective utilization of HCMIS for HRM functions at NM-AIST, including inadequate Information and communications technology (ICT) expertise among system users, power interruptions, instability of internet connectivity, insufficient integration with other government systems, limited support for certain HRM functions, unsatisfactory employee self-service, financial constraints, and lack of top management support. To address these issues, the study recommends frequent training for HCMIS users as well as the allocation and timely disbursement of adequate budget for HCMIS to improve all HRM functions in public higher learning institutions in Tanzania.
Comprehending the Notion of Publicness: Unexplored Dimensions and Future Research Initiatives khairul muluk, `mujibur rahman; Sajida, Sajida; Nisa, Gina De; Durrety, Shinta Fatimah
BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi Vol. 30, No. 3
Publisher : UI Scholars Hub

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Abstract

This research delves into the multifaceted nature of publicness, offering insights into areas in the field of public administration. In times, the importance of publicness has grown significantly as it plays a role in shaping interactions among the public sector, private organizations, and civil society. Despite the available literature on publicness, there remain a few underexplored aspects that merit further investigation. This study reviewed the existing literature to identify and analyze gaps in research on publicness. By examining various perspectives, theoretical frameworks, and relevant aspects related to publicness, we discovered domains where scholarly discussions have notably lacked attention. The results of this study demonstrate that the concept of publicness encompasses a diverse range of theoretical perspectives, such as the management of publicness, public-private partnerships, governance, and the provision of public goods. Each element provides a distinct contribution to the comprehension of publicness in public administration. Moreover, this study highlights issues discussed in publicness, including public enterprises, public leadership, public facilities, public interest, public-private partnerships, governance, public goods, public space, public organizations, public value, and public service. These findings lead to a proposal for further research initiatives in publicness.
Customer Decision to Save in Sharia Banks Following A Ransomware Attack: An Analysis of the Role of Word of Mouth, Trust, Perception of Cybersecurity, and Perception of Sharia Label Sudana, Sudana; Marlina, Lina
BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi Vol. 31, No. 1
Publisher : UI Scholars Hub

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Abstract

Ransomware attacks on Islamic banking institutions can lead to a decline in public interest in saving. To stimulate the growth of savings, it is crucial to investigate the determinants influencing customer decision to save their money in Islamic banking institutions following a ransomware attack. This study implemented a unique approach in examining the impact of perceptions of cybersecurity and Sharia label on the decision to save in Sharia banks in Indonesia subsequent to a ransomware attack. It aims to explore the intervening role of trust and Word of Mouth (WOM) in information dissemination and analyze how the Sharia label can mitigate the risk of customer attrition, thereby maintaining the level of customer trust. This study employed a quantitative causal method, specifically a path analysis model. Data were collected through questionnaires sent to customers of Sharia banks in Indonesia selected using a probability sampling technique. The Structural Equation Model (SEM) with a Partial Least Squares (PLS) approach was utilized for analysis. The findings emphasize the significance of cybersecurity, Sharia label, and WoM in understanding customer decision to save in Sharia banks. This study thus offers valuable insights for Sharia banks, identifying areas in need of improvements in security and marketing policies and enabling more proactive strategies to ensure customer trust and enhance performance in facing growing challenges.

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