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INDONESIA
Jurnal Ekonomi
Published by SEAN INSTITUTE
ISSN : 23016280     EISSN : 27219879     DOI : https://doi.org/10.54209
Core Subject : Economy,
Economics, Econometrics & Finance
Jurnal Ekonomi [p. ISSN 2301-6280, e. ISSN 2721-9879] is a peer-reviewed journal published Half times a year (June, and December) by SEAN Institute. Jurnal Ekonomi is intended to be the journal for publishing articles reporting the results of economics research. Jurnal Ekonomi invites manuscripts in the various topics include, but not limited to, functional areas of Accountancy, Business management, Capital market, Economic History, Applied Economics, Business and Finance, Environmental Economics and Ecology, Islamic economics, Health Economics, Fiscal Economy Monetary Economics, Political Economy, Economic management, Operational management, Human Resource Management, Financial management, Marketing Management
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 2,386 Documents
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The Influence Of Development Human Resources Development And Work Motivation On Employee Performance At PT. Aerofood Indonesia Surabaya Branch Maria Florentina Arjen; Achmad Sholihin
Jurnal Ekonomi Vol. 13 No. 03 (2024): Jurnal Ekonomi, Edition July -September 2024
Publisher : SEAN Institute

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Abstract

The purpose of this study is to evaluate the relationship between work motivation and the development of my resources on employee performance. The general issue addressed is the need for businesses to enhance employee performance through effective human resource strategies and motivational techniques. The study was conducted on employees of PT. Aerofood Indonesia Surabaya Branch, using a survey method in the form of a questionnaire. The sample was calculated using the Slovin formula at a confidence level of 10%, resulting in 70 respondents. The research employed quantitative methods, and the analysis technique used was multiple regression analysis, conducted with SPSS software. The results indicate that both human resource development and work motivation significantly influence employee performance. The discussion highlights the importance of continuous professional development and motivational strategies in improving organizational productivity. Recommendations for future research and practical applications are also provided.
Communicative Hospitality: Acts Of Service Among Front Desk Hotelier Roy Bigwanto; Iwan Joko Prasetyo; Nurannafi Farni Syam Maella
Jurnal Ekonomi Vol. 13 No. 03 (2024): Jurnal Ekonomi, Edition July -September 2024
Publisher : SEAN Institute

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Abstract

The study seeks to explore how the communication practices of front desk personnel, who interact primarily with hotel customers, influence the overall quality of the hospitality experience. The current body of research on hotel management emphasizes the crucial role of communication in providing outstanding service. It is crucial to develop a deeper understanding of the communication strategies and interpersonal abilities utilized by front desk hoteliers, and how these aspects influence visitor satisfaction and loyalty. Robert K. Yin's case study methodology entails engaging in extensive interviews with front desk personnel, closely observing their interactions with visitors, and thoroughly analyzing pertinent organizational documents. By considering a range of perspectives, individuals can gain a deeper understanding of the intricate dynamics between different forms of communication, the delivery of services, and the overall hotel environment. The findings suggest that providing exceptional hospitality service relies on effective communication, characterized by understanding, attentive listening, and a sincere commitment to meeting guests' needs. The study investigates how different management approaches and organizational cultures influence the communication behaviors of front desk staff in a hotel setting. As a result, this has an impact on guest satisfaction, loyalty, and the overall perception of the hotel brand. The findings of this study enhance the current scholarly knowledge regarding the role of communication in the hotel industry. Additionally, they provide practical implications for front desk training programs and hotel management. This article emphasizes the significance of fostering a culture of outstanding communication among front-line personnel to prioritize the communicative aspects of hospitality. This will assist in preserving a competitive edge in the ever-changing hotel industry and improving the overall satisfaction of our guests. 
Supporting Factors For Management Decision Making For The Progress Of Life Insurance Companies Tanurahardja, Lucy
Jurnal Ekonomi Vol. 13 No. 03 (2024): Jurnal Ekonomi, Edition July -September 2024
Publisher : SEAN Institute

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Abstract

Life insurance companies in Indonesia face significant challenges in making management decisions. Technological developments demand major investments in digitalization and data protection, while intense competition from new insurance companies and fintechs forces continuous innovation. All of this requires appropriate and responsive strategies in dealing with complex business dynamics. The research focus aims to identify and analyze supporting factors for management decision making that contribute to the progress of life insurance companies. The research method uses quantitative methods. Information was collected through surveys using questionnaires and literature studies. After the quantitative research data was collected, the data was then analyzed using a regression test tool using the SPSS program. The research found that company culture, communication and expertise have a significant influence as supporting factors in decision making with a significance value of 0.000 < 0.050. This shows that life insurance companies that have strong supporting factors tend to make better management decisions and achieve more rapid progress. This research concludes that supporting factors for management decision making play an important role in the progress of life insurance companies. These supporting factors include company culture, communication and skills that support decision making.
Supply Chain Management Of Foam Waste Products At Pt. Putra Medal Sakti Cantika, Cantika; Ratnamurni, Elis Dwiana
Jurnal Ekonomi Vol. 13 No. 03 (2024): Jurnal Ekonomi, Edition July -September 2024
Publisher : SEAN Institute

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Abstract

This research aims to analyze the performance of Supply Chain Management at PT. Putra Medal Sakti with SCOR model tools. The method used in this research is a qualitative approach with descriptive methods. From this research it is concluded that in the evaluation section of supply chain management at PT. Putra Medal Sakti, several flows that occurred at PT. Putra Medal Sakti cannot be fulfilled. Supply chain management is not running as well as it should because there are still discrepancies between implementation and planning. Then to measure supply chain management performance at PT. Putra Medal Sakti using the Supply Chain Operation Reference (SCOR) method. Based on the results of performance measurements using the Supply Chain Operation Reference (SCOR) method, the supply chain condition of PT. Putra Medal Sakti has not run as well as it should. This is shown by the perfect order fulfillment value of 74%, order fulfillment cycle time of 3 days, and cash to cash cycle time of 9 days, which is no better than the benchmark data and has a parity value.
The Effect of Perceived Usefulness and Perceived Ease of Use on Behavioral Intention Mediated by User Satisfaction in E-Commerce Users Elfrits Oematan, Mariano; Rahayu , Siti; Dyah , Juliani
Jurnal Ekonomi Vol. 13 No. 03 (2024): Jurnal Ekonomi, Edition July -September 2024
Publisher : SEAN Institute

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Abstract

The purpose of the study is to determine perceived usefulness and perceived ease of use on behavioral intention mediated by user satisfaction in e-commerce users. The research method used is a quantitative method with a survey approach. Data collection technique by distributing questionnaires to respondents. The population in the study was 2568 students of the Faculty of Business and Economics with a sample of 97 respondents. The results of the study were (1) Perceived Usefulness has a significant effect on Behavioral Intention to Use, (2) Perceived Ease of Use has a significant effect on Behavioral Intention to Use, (3) Perceived Usefulness has a significant effect on Satisfaction, (4) Perceived Ease of Use has a significant effect on Satisfaction, (5) Satisfaction has a significant effect on Behavioral Intention to Use, (6) Perceived Usefulness has a significant effect on Behavioral Intention to Use mediated by satisfaction, (7) Perceived Ease of Use has a significant effect on Behavioral Intention to Use mediated by satisfaction,
Improving Communication Managerial Skill Among Women: Study On PT XYZ Azka Mohammad; Harliantara, Harliantara; Nur’annafi Farni Syam Maella; Zulaikha, Zulaikha
Jurnal Ekonomi Vol. 13 No. 03 (2024): Jurnal Ekonomi, Edition July -September 2024
Publisher : SEAN Institute

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Abstract

This case study explores the communication styles and managerial skills of women leaders at PT XYZ, a prominent Indonesian company. The research seeks to uncover the distinct strengths that women bring to management positions and invesorganizational empower and bolster their growth as leaders. Previous research has emphasized the positive communication skills that women frequently demonstrate in professional settings, including their ability to empathize, pay attention to details, and make inclusive decisions. The "Women's Management Model" proposes that these characteristics can be valuable assets in management positions. Nevertheless, women leaders may encounter cultural biases that associate assertiveness and authority with more "masculine" traits. The case study methodology, as described by Robert K. Yin, was used to thoroughly examine women managers at PT XYZ. The research team analyzed propositions and conducted tests using the collected evidence to gain a thorough understanding of the phenomenon. The findings suggest that women managers at PT XYZ possess excellent communication skills, which encompass active listening, conflict resolution, and team-building. These strengths greatly enhance employee engagement and productivity. Nevertheless, the women also encounter difficulties in being seen as authoritative figures, as their communication styles are occasionally seen as too "soft" or "emotional" for leadership positions. In order to fully unleash the capabilities of women leaders, it is crucial for organizations to foster inclusive environments that recognize and appreciate the distinct communication strengths possessed by female managers. Implementing mentorship programs, leadership development initiatives, and inclusive policies can be instrumental in empowering women and cultivating a culture of collaboration and effectiveness within teams.
The Influence Of Independence, Integrity, And Professionalism On Audit Judgement (Study At BPK RI Representative Of Bali Province) Ramadhani, Muhamad Ivo Nizar; Suryanawa, I Ketut; Sudirga, I Gusti Ayu Desni Saraswati
Jurnal Ekonomi Vol. 13 No. 03 (2024): Jurnal Ekonomi, Edition July -September 2024
Publisher : SEAN Institute

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Abstract

Management of state finances is one of the things that is very important for the economic life of a country. The BPK is a state institution that is free and independent in examining the management and responsibility of state finances. This research aims to obtain evidence regarding the influence of independence, integrity and professionalism on audit judgment. The data collection method is by distributing questionnaires to the BPK RI Bali Province Representative. The sampling method was non-probability sampling with a saturated sampling technique, so that a sample of 95 auditors was obtained. The analysis technique used is multiple linear regression analysis. The research results show that independence, integrity and professionalism have a positive effect on audit judgment.
Literature Review Study: Factors That Influence Customer Satisfaction Muphimin, Muphimin; Syahril Djaddang
Jurnal Ekonomi Vol. 13 No. 03 (2024): Jurnal Ekonomi, Edition July -September 2024
Publisher : SEAN Institute

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Abstract

Satisfaction can be defined as a person's feeling of satisfaction, pleasure and relief due to consuming a product or service. Satisfaction level is a function of the difference between perceived performance and expectations. If performance is below expectations, then consumers will be very disappointed, if performance meets expectations then consumers will be very satisfied. This research uses the literature review method, which is an explanation of theories, findings and other research sources taken from references to become the basis for conducting research. Based on theory, relevant articles and discussions, a hypothesis can be formulated for further research: That if customers give good perceptions of quality, product, price, service quality, emotional factors, customer relationship management, service quality, and word of mouth, then This will have a positive effect on consumer satisfaction.
Effect Of Audit Tenure, KAP Rotation And Audit Fee On Audit Quality Haninda Condrowati; Nursiam, Nursiam
Jurnal Ekonomi Vol. 13 No. 03 (2024): Jurnal Ekonomi, Edition July -September 2024
Publisher : SEAN Institute

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Abstract

Audit is a process that is conducted independently to ensure that the information used in decision making is complete, accurate, and unbiased.  The importance of audit quality for users of financial statements became the center of attention for this study. Auditors who are independent parties are expected to protect the interests of shareholders and creditors. This study aims to examine the effect of audit tenure, Kap rotation and audit fee on audit Quality. The population in this study is a manufacturing company listed on the Indonesia Stock Exchange for the period 2020-2022. Sampling was carried out using purposive sampling method to obtain a sample of 75 companies with an observation period of 3 years so that the data obtained as many as 225 data. The method of analysis of this study using logistic regression analysis with the help of SPSS 25. The results showed that the audit tenure and audit fee have an influence on the quality of the audit, while the rotation of the hood does not affect the quality of the audit.
Analyzing The Continued Use Of Digital Banking In Generation Z Through Satisfaction Based On E-Servqual With E-Word Of Mouth As Moderation (Case Study In Tasikmalaya City) Rahmawati, Mira; San Marino, Wilman; Hidayat, Deny; Santosa, Allicia Deana
Jurnal Ekonomi Vol. 13 No. 03 (2024): Jurnal Ekonomi, Edition July -September 2024
Publisher : SEAN Institute

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Abstract

Consumers who are satisfied with their consumption of a particular good/service are highly likely to continue using that good/service. However, word of mouth, whether positive or negative, offline or electronic, will undoubtedly influence the intention to reuse digital banking services. This study aims to analyze and understand how e-servqual affects satisfaction and how e-WOM moderates the impact of satisfaction on the reuse of digital banking. The study employs a survey method by distributing questionnaires to 185 respondents selected through purposive random sampling. The analytical tool used in this research is Structural Equation Modelling (SEM), with e-servqual/electronic service quality as the independent variable and satisfaction and continuance intention as the dependent variables, and e-Word of Mouth as the moderating variable. Hypotheses are tested using the SmartPLS 3.2.9 program. The results of this study indicate that there is a significant influence of electronic service quality on satisfaction. There is also an influence between satisfaction and continuance intention, but e-WOM cannot moderate satisfaction on reuse intention. Therefore, it can be concluded that when consumers are already satisfied with digital banking services, they will continue to use digital banking despite reading many positive and negative reviews or opinions about digital banking.

Page 205 of 239 | Total Record : 2386

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