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Journal of Tourism Economics and Policy
Published by Indonesia Strategic Sustainability
ISSN : 27752283     EISSN : 28072839     DOI : 10.38142/jtep
Core Subject : Economy, Health, Social,
Economics, Econometrics & Finance Public Health Social Sciences
The Journal of Tourism Economics and Policy is published biannually and published in March and November. JTEP also uses the LOCKSS system to ensure a secure and permanent archive for the journal. Concerned with the complex interactions between development and the environment, its purpose is to seek ways and means for achieving sustainability in all human activities aimed at such development. Coverage includes interactions among society, development, and environment, and their implications for sustainable development; Micro and Macro Economics, Economic Planning, Economic Control, Trade, Public Policy, Islamic Economics, Economic Circular, and much more
Arjuna Subject : Ilmu Ekonomi, Ekonometrika dan Keuangan (semua kategori) - Ilmu Ekonomi, Ekonometrika dan Keuangan (Lain-Lain)
Articles 164 Documents
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Clan Culture Implementation at Sang Hyang Seri With the Improvement Evaluation Method SURYANI, Yosi; CLAUDIA, Cindy; WIRDA, Fisla; GUSTIAWAN, Wilson; YOYET, Eva; JUMYETTI, Jumyetti
Journal of Tourism Economics and Policy Vol. 4 No. 1 (2024): Journal of Tourism Economics and Policy (January - March 2024)
Publisher : PT Keberlanjutan Strategis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38142/jtep.v4i1.921

Abstract

In order to ensure the continuity and progress of the company, leaders are required to be able to carry out various special management of employees. One way is to pay attention to the application of culture in the organizational environment. The purpose of this study is to review the position of implementing the clan culture used by PT Sang Hyang Seri and provide recommendations for improving the applied clan culture. The method of this research is evaluative research. The data used in this study came from questionnaires and direct observation of the research object. Based on the results of the assessment using the Likert scale method, it can be seen the position of each element of organizational culture. The results of the study show that there are three elements of culture that are in a "strong" position including, elements of clarity, elements of performance and elements of cohesion. While in the "medium" position three elements were found, namely the element of intensity, the element of dissemination and the element of ritual. Overall it is stated that PT Sang Hyang Seri has implemented a clan culture which is in a "strong" position with a total interval score of 65.00%.
When TAM is Unable to Build SMEs Passion to Rise Up During the Covid Pandemic HITAYANI, Cokorda Putri; KUSUMA, I Gusti Agung Eka Teja; TAHU, Gregorius Paulus; LAKSEMINI, Kadek Dewi Indah Sri
Journal of Tourism Economics and Policy Vol. 4 No. 1 (2024): Journal of Tourism Economics and Policy (January - March 2024)
Publisher : PT Keberlanjutan Strategis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38142/jtep.v4i1.922

Abstract

Measuring the ability of Technology Acceptance Model (TAM) variable; perceived ease of use (PEOU) and perceived usefulness (PU) of digital media to stimulate the passion (P) of SMEs through creating satisfaction in utilizing digital technology. This type of research is quantitative, using a pre-existing measurement scale related to PU, PEOU, satisfaction (S), and passion (P). Involving a sample of SMEs during the Covid pandemic, using the PLS SEM model as an analysis tool. The results of this study indicate that two elements of TAM, namely PU and PEOU, are not significantly able to stimulate SMEs passion. The success of TAM to stimulate passion is determined by its ability to create satisfaction in using digital media. Satisfaction has played a significant role as a full mediation on the influence of PU and PEOU on SMEs passion to use digital media. Apparently, SMEs passion to use digital media is largely determined by the evidence or tangible results that satisfy them. If digital technology has not been proven to provide satisfaction, it is difficult for SMEs to accept digital media to market their products. This research offers new insights, filling gaps in studies measuring TAM's ability in creating passion. Previously it has not been adequately explored.
The Influence of Public Service Handling Cases of Violence Against Women in: Collaborative Governance Perspective RAJAK, Hadijah A.; SJAMSUDIN, Sjamsiar; SALEH, Choirul; WIKE, Wike
Journal of Tourism Economics and Policy Vol. 4 No. 1 (2024): Journal of Tourism Economics and Policy (January - March 2024)
Publisher : PT Keberlanjutan Strategis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38142/jtep.v4i1.924

Abstract

This research aims to identify and analyze the service process in handling cases of violence against women in Tidore Islands City from a Collaborative Governance perspective. This research uses a mixed methods approach to analyze the model being analyzed. Research finds support for the model, and in particular for the central importance of active inclusion management. The research results show another source of data regarding the role of the Integrated Service Center for the Empowerment of Women and Children in the City of Tidore Islands in handling cases of violence against women. The research results show that P2TP2A Tidore Islands City focuses more on post-violence services through victim reports, but has not been effective in reducing the number of women's violence in the city. Therefore, preventive efforts are needed that increase public awareness of the dangers and negative impacts of violence against women. This research is limited to the context of Tidore City, and its findings may not be fully generalizable to other regions. This research underscores the importance of complete institutional design for the success of integrated services.
The Influence of the Quality of Passport Production Services on Community Satisfaction at Class II Imgration offices Atambua Immigration Check Places FATIN, Donatus Gin; LILIWERI, Aloysius; NEOLAKA, Melkisedek N.B.C.
Journal of Tourism Economics and Policy Vol. 4 No. 1 (2024): Journal of Tourism Economics and Policy (January - March 2024)
Publisher : PT Keberlanjutan Strategis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38142/jtep.v4i1.955

Abstract

This research describes the quality of passport-making services at the TPI Atambua Class II Immigration Office. This research focuses on passport-making services because they have the most applicants. This problem occurs because passport completion exceeds standards and employee information is unclear. This research was a quantitative descriptive study with 96 respondents, using purposive and incidental nonprobability sampling models. The research results show that the quality of service on community satisfaction at the TPI Atambua Class II Immigration Office has a value of 0.463, which means (46.30%). Obtained from five dimensions of service quality, such as physical evidence of (0.139), reliability dimension (0.126), responsiveness dimension (0.007), assurance dimension (0.096), and empathy dimension of (0.120). The simultaneous test shows an F-count of 11.255, confirming the significant relationship between the five dimensions of service quality and community satisfaction. This research suggests that the five dimensions of service quality simultaneously have a significant effect on community satisfaction at the TPI Atambua Class II Immigration Office "accepted." The coefficient of determination reveals that service quality and community satisfaction together have a strong influence (46.30%) at the TPI Atambua Class II Immigration Office, with the remainder influenced by factors not explained. The results of research and hypothesis testing show that service quality (X) and community satisfaction (Y) together have quite a strong influence on the TPI Atambua Class II Immigration Office, amounting to 46.30%, while the remaining 53.70% is influenced by other factors not explained in this research.
Analysis of the Use of Digital Marketing as a Media for Marketing Business Results in Border Areas Between Countries (Study of Banana Business Actors in Malacca Regency) GIE, Emilia; SARONG, Yohanis S.; GIRI, Erna; FOEH, Ricky Ekaputra; NATONIS, Sari A.
Journal of Tourism Economics and Policy Vol. 4 No. 1 (2024): Journal of Tourism Economics and Policy (January - March 2024)
Publisher : PT Keberlanjutan Strategis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38142/jtep.v4i1.956

Abstract

The digital era and the Industrial Revolution 4.0 have had an impact on people's lives, especially in the marketing of banana commodities in Malaka Regency, one of the districts that shares a land border with the State of Timor Leste. The method used in this research is a descriptive method with a qualitative approach with a total of 60 informants who were determined purposively then the collected primary and secondary data were analyzed using data analysis techniques from Creswell (2016). The research results found the use of digital marketing as a media for marketing business results in border areas between countries by banana business actors in Malacca Regency, so the author uses digital marketing indicators by Nasdini (2012:32) which are constrained by aspects (a) internet network accessibility, (b) interactivity with the absence of two-way communication between producers and consumers and (c) entertainment which is still minimal, while the inhibiting factors for the use of digital marketing as a media for marketing business results in border areas between countries by banana business actors in Malacca Regency are; (a) internet infrastructure, (b) don't have a smartphone, (c) no workforce to deliver products to consumers outside the village, (d) don't know the market place.
Implementation of Good Governance in Improving the Quality of Public Services at the Fatuaruin Village Office, Sasitamean District, Malaka District LINO, Maria M; LAU, Yoanita Vianney; TODA, Hendrik
Journal of Tourism Economics and Policy Vol. 4 No. 1 (2024): Journal of Tourism Economics and Policy (January - March 2024)
Publisher : PT Keberlanjutan Strategis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38142/jtep.v4i1.966

Abstract

This research aims to assess the Application of Good Governance in Enhancing Public Service Quality at the Fatuaruin Village Office, Sasitamean District, Malacca Regency, utilizing descriptive research methods with a qualitative approach. A total of 7 informants were purposively sampled for data collection through observations, interviews, and documentation analysis. The theoretical framework employed is based on the work of Ramdani et al (2022). The findings reveal challenges in the implementation of good governance at the Fatuaruin Village Office. Transparency is compromised, particularly in disseminating information related to business licensing services, leading to public perception that transparency efforts are not fully optimized. Responsiveness falls short as officials are frequently unavailable when needed, causing delays in service. The fairness of services provided is questioned, with instances of unequal treatment and illegal levies. Effectiveness and efficiency are criticized due to slow services that deviate from predetermined standards, resulting in community dissatisfaction with time and cost implications. Several obstacles impede the effective implementation of good governance in the village, including limited resources, insufficient awareness among officials, a lack of community involvement, and instances of corruption and nepotism. Recommendations include optimizing the principles of good governance—transparency, responsiveness, fairness, and efficiency—considering local contexts. This optimization is expected to enhance the quality of services provided, ensuring satisfaction within the community.
The Influence of Green Marketing on Repurchase Intention and Customer Loylaty Through Customer Satisfaction as a Mediation Variable SAFITRI, Retno Vivi; NGATNO, Ngatno; FARIDA, Naili
Journal of Tourism Economics and Policy Vol. 4 No. 1 (2024): Journal of Tourism Economics and Policy (January - March 2024)
Publisher : PT Keberlanjutan Strategis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38142/jtep.v4i1.972

Abstract

This research aims to determine the direct influence of green marketing on repurchase intention and customer loyalty and how much customer satisfaction is a mediating variable between Green Marketing on Repurchase Intention and Customer Loyalty on Uniqlo products. The research method used uses a quantitative approach with the explanatory research type. The sample used was 270 respondents, and data collection was done using a questionnaire. The dependent variable in this research is Green Marketing (X). In contrast, the independent variables are Repurchase Intention and Customer Loyalty (Y), while the Customer Satisfaction variable is a Mediation variable (Z). Data analysis used in this research uses the Smart Partial Least Square (PLS) method. The study's hypothesis testing yielded significant findings. Firstly, green marketing positively impacts customer satisfaction, loyalty, and repurchase intention for Uniqlo products, supported by prior research. Secondly, customer satisfaction and loyalty are interlinked, as validated by existing literature. Thirdly, the influence of green marketing through customer satisfaction and repurchase intention significantly affects customer loyalty. These findings emphasize the importance of green marketing strategies in enhancing customer relationships and brand loyalty for Uniqlo products.
Evaluate the effectiveness of the Storynomics Model in preserving and promoting the cultural heritage of Sumbawa City in Indonesia PATTARAY, Anas
Journal of Tourism Economics and Policy Vol. 4 No. 1 (2024): Journal of Tourism Economics and Policy (January - March 2024)
Publisher : PT Keberlanjutan Strategis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38142/jtep.v4i1.976

Abstract

This study aims to find a model of cultural heritage development with a collaborative approach between cultural heritage and storynomics of sustainable tourism in Heritage City. Tourism potential of Sumbawa City's cultural heritage as a cultural heritage of the past with historical value, tourist attraction, and conservation-based tourism destinations that impact improving local community's economy. The research uses a descriptive, explanatory approach to cultural heritage objects. Data collection is obtained from informants as primary data to explore information about Sumbawa. In addition, data was obtained from the distribution of questionnaires to assess the physical condition of buildings and tourism performance and past literature documentation of Sumbawa. The results of this study provide an overview of the historical tourism of Sumbawa City, which presents the authenticity of the past as a sustainable historical tourist attraction. The review was conducted with social interaction theory with an analysis of the relationship between past events, traces of the history, local community culture, and historical sources that are the tourist attractions.
The Influence of Corporate Social Responsibility and Environmental Management Accounting on the Sustainability Performance of the Patra Bali Resort and Villas ARIENATA, Ketut Yoga Widiyasa; SAPUTRA, Komang Adi Kurniawan; MANUABA, I. B. Made Putra
Journal of Tourism Economics and Policy Vol. 4 No. 1 (2024): Journal of Tourism Economics and Policy (January - March 2024)
Publisher : PT Keberlanjutan Strategis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38142/jtep.v4i1.994

Abstract

This research aims to examine and analyze the impact of Corporate Social Responsibility and Environmental Management Accounting on Sustainability Performance. Conducted by The Patra Bali Resort & Villas, the study includes 79 respondents selected through saturation sampling. All data obtained from the questionnaire distribution are deemed suitable and further analyzed using multiple linear regression, hypothesis testing (t-test and F-test). The results indicate that (1) Corporate Social Responsibility significantly and positively influences Sustainability Performance at The Patra Bali Resort & Villas. This suggests that an increase in Corporate Social Responsibility leads to an improvement in Sustainability Performance at The Patra Bali Resort & Villas. (2) Environmental Management Accounting significantly and positively affects Sustainability Performance at The Patra Bali Resort & Villas. This implies that better or increased Environmental Management Accounting results in an improved Sustainability Performance at The Patra Bali Resort & Villas.
The European Network Against Racism (ENAR) as NGO Against Islamophobia in France ILMISANI, Radendy Ahmad; JUNED, Mansur
Journal of Tourism Economics and Policy Vol. 4 No. 2 (2024): Journal of Tourism Economics and Policy (April - June 2024)
Publisher : PT Keberlanjutan Strategis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38142/jtep.v4i2.995

Abstract

This research, will explain about the relationship between the European Network Against Racism (ENAR) and Islamophobia in France. The increasing Muslim population in France over the years, driven by globalization and immigration, is a significant aspect to consider. While their freedoms should be preserved, the challenging reality in France is the difficulty in upholding these rights due to Islamophobia within the majority of the French population and institutional racism (with France Laïcité) that diminishes their chances of obtaining their rights. Therefore, employing a case study data collection technique, this study will explore how ENAR, as a Non-Governmental Organization, takes action to address this issue through projects such as "Muslim Women, Forgotten Women?," collaborations with like-minded NGOs, and partnerships with the European Union, a key decision-maker. Through the analysis of these projects, the author aims to examine ENAR's efforts in combating Islamophobia in Europe and to understand why ENAR may be less effective in addressing Islamophobia specifically in France. With this the Author bring the question "Has The European Network Against Racism (ENAR) been successful in preventing and eliminating Islamophobia in France?"

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