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Jurnal Aplikasi Pelayaran dan Kepelabuhanan
Published by Universitas Hang Tuah
ISSN : 20872607     EISSN : 26544911     DOI : https://doi.org/10.30649/japk.v11i1
Core Subject : Economy, Science, Social, Engineering,
Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Engineering Social Sciences Transportation
The Jurnal Aplikasi Pelayaran dan Kepelabuhanan contains scientific writings in the fields of shipping, ship machinery, port management, and transportation, all of which are the result of research or literature review.
Arjuna Subject : Umum - Umum
Articles 173 Documents
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The Influence of Service Quality on Customer Loyalty with Satisfaction as a Mediating Variable Sustiyatik, Enni; Jauhari, Tontowi
JURNAL APLIKASI PELAYARAN DAN KEPELABUHANAN Vol 15 No 2 (2025): bulan Maret
Publisher : Universitas Hang Tuah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30649/japk.v15i2.153

Abstract

This study aims to determine the effect of service quality on customer loyalty, the effect of service quality on customer satisfaction, the effect of customer satisfaction on customer loyalty and the effect of service quality on customer loyalty through customer satisfaction at Bank Jatim Trenggalek Branch. The effect you want to know is the direct effect. This type of research is quantitative. This study used a sample of 100 respondents. Sampling using convenience simple random sampling, namely taking sample members from the population is done randomly. The software used in this study is SmartPLS and carried out three stages of Outer Model, Inner Model and hypothesis testing. From the results of this test it can be concluded that service quality has a direct and positive influence on customer loyalty, service quality has a direct positive effect on customer satisfaction, customer satisfaction has a direct positive effect on customer loyalty and customer satisfaction can be said to be a variable partial mediation.
The importance of providing safety training for ship crews based on STCW Dipta, I. W. Gede; Giyas, M.; Azmi, M. Aidil; Wanadi, Adil
JURNAL APLIKASI PELAYARAN DAN KEPELABUHANAN Vol 15 No 2 (2025): bulan Maret
Publisher : Universitas Hang Tuah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30649/japk.v15i2.157

Abstract

Maritime safety is a fundamental aspect of the maritime industry that heavily relies on the competence and preparedness of the crew in dealing with emergency situations. The International Convention on Standards of Training, Certification, and Watchkeeping for Seafarers (STCW) establishes a safety training framework that must be met by every crew member worldwide. This research aims to highlight the urgency of STCW-based safety training, evaluate the effectiveness of its implementation, and identify the challenges faced in its execution on the ground. The methods used include literature review and descriptive analysis of training standards as well as case studies from several maritime incidents. The study results show that STCW-based safety training significantly improves the readiness of crew members to handle emergencies, reduces the risk of accidents, and strengthens the safety culture onboard. However, there are obstacles in the implementation of the training, such as disparities in facilities, limitations in trainer resources, and differences in compliance levels between countries. Therefore, stricter supervision, improvement in training quality, and harmonization of implementation standards at the global level are required.
Optimizing Project Time Management Using the Critical Path Method (CPM) and Program Evaluation and Review Technique (PERT) Ridwan, Ahmad
JURNAL APLIKASI PELAYARAN DAN KEPELABUHANAN Vol 15 No 2 (2025): bulan Maret
Publisher : Universitas Hang Tuah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30649/japk.v15i2.160

Abstract

This study aims to examine the application of the Critical Path Method (CPM) and Program Evaluation and Review Technique (PERT) in optimizing project time management. The research method used is a literature study by analyzing various scientific references related to CPM and PERT. The results show that CPM is effective in identifying the critical path of a project that directly impacts project duration, while PERT excels in managing project time uncertainty through a probabilistic approach. The analysis indicates that combining both methods can enhance the accuracy of project time planning, minimize delay risks, and ensure optimal resource utilization. The conclusion of this study is that CPM and PERT have their respective advantages in project time management, and their simultaneous application can be an effective strategy for achieving project objectives more efficiently. Therefore, project managers are advised to understand the project characteristics and select the appropriate method to optimize project time management.
The Influence of Rewards and Job Training on Employee Loyalty (Case Study at PT. Limas Mulya Sentosa Kediri) Fiorella, Kesya Sabina; Sustiyatik, Enni; Eferyn, Krissantina
JURNAL APLIKASI PELAYARAN DAN KEPELABUHANAN Vol 15 No 2 (2025): bulan Maret
Publisher : Universitas Hang Tuah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30649/japk.v15i2.165

Abstract

This study aims to determine the simultaneous and partial influence of Rewards and Job Training on Employee Loyalty at PT Limas Mulya Sentosa Kediri. This quantitative study aims to test the hypothesis with numerical data. All employees of PT Limas Mulya Sentosa Kediri (30 people) were sampled through saturated sampling techniques because the number of population and sample was the same. Data analysis was carried out using multiple linear regression. The results showed that rewards had a positive and significant effect on employee loyalty with a significance value of 0.004. Job training also had a significant effect with a significance value of 0.001. Simultaneously, rewards and job training had a significant effect on employee loyalty, as evidenced by the F test with a significance value of 0.000. Among the two variables, job training is the most dominant factor influencing employee loyalty, based on a higher standard beta coefficient value and lower significance than rewards. This shows the importance of job training in increasing loyalty.
The Influence of Compensation and Work Discipline on Employee Performance at Rahayu Building Store, Kediri City Nisa, Zahria Ula; Sustiyatik, Enni; Pangastuti, Ria Lestari
JURNAL APLIKASI PELAYARAN DAN KEPELABUHANAN Vol 15 No 2 (2025): bulan Maret
Publisher : Universitas Hang Tuah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30649/japk.v15i2.166

Abstract

This study aims to determine the simultaneous and partial influence of Compensation and Work Discipline on Employee Performance at the Rahayu Building Store in Kediri City. This quantitative study aims to test the hypothesis with numerical data. All employees of the Rahayu Building Store in Kediri City (36 people) were sampled through saturated sampling techniques because the number of populations and samples was the same. Data analysis was carried out using multiple linear regression. The results showed that compensation did not have a significant effect on employee performance partially, with a significance value of 0.312 (> 0.05). On the other hand, work discipline had a positive and significant effect partially, indicated by a significance value of 0.006 (< 0.05) and a t-count of 2.967> t-table 2.035. Simultaneously, compensation and work discipline had a significant effect on employee performance based on the F test with a significance value of 0.021 (< 0.05). The most dominant variable was work discipline, as evidenced by the highest standard beta coefficient (0.460) and a lower significance value than compensation.
Efforts of MV. Vantage Crew in Preparation for PSC Inspection by USCG at Port Everglades Miami, USA Kesuma, Oktaprianto Setya; Malik, Djamaludin; Anggraeny, Elva Febriana
JURNAL APLIKASI PELAYARAN DAN KEPELABUHANAN Vol 16 No 1 (2025): bulan September
Publisher : Universitas Hang Tuah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30649/japk.v8i1.161

Abstract

This study examines the readiness of the crew aboard MV Vantage in preparing for Port State Control (PSC) inspections conducted by the United States Coast Guard (USCG) at Port Everglades, Miami, USA, with a focus on the maintenance and operation of safety equipment. Using a qualitative approach with a descriptive method, data was collected through interviews, direct observation during safety drills, and document analysis, which was then processed using thematic analysis. The findings indicate that crew readiness is highly dependent on effective supervision of training and a deep understanding of safety equipment operational procedures, with challenges such as limited training time and a lack of discipline among crew members. This study highlights the need for synergy between safety equipment maintenance and human factors to enhance maritime safety and provides recommendations for improving ship safety standards.
Container Operations Management at the Belawan Domestic Container Terminal in North Sumatra Ridho, Syarifur; Manullang, Enny Kristina; Chandra H., Michael Ruli; Sihombing, Windra Abadi
JURNAL APLIKASI PELAYARAN DAN KEPELABUHANAN Vol 16 No 1 (2025): bulan September
Publisher : Universitas Hang Tuah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30649/japk.v16i1.162

Abstract

The Belawan Domestic Container Terminal plays a key role as the main route for domestic container flow to regions such as North Sumatra, Aceh, and Riau. However, the high volume of container movements from depots to the port occurring almost simultaneously often leads to congestion, especially in the truck stacking areas and entry gates. This study aims to analyze the container operation management at the terminal, focusing on four key management functions: planning, organizing, implementing, and controlling. The study uses a qualitative descriptive approach, collecting data through interviews, observations, and documentation. Triangulation is applied to ensure the validity of the information. The results indicate that applying these four management functions greatly contributes to smooth terminal operations. Well-structured planning and clear task organization improve operational efficiency. Coordinated execution across the vessel area, yard, and gate supports smooth processes, despite challenges such as truck queues and technical issues with the gate’s CTOS application. Time control during container receiving and delivery activities is also crucial to reducing congestion. Recommendations include implementing a more structured time allocation between receiving and delivery activities, optimizing the use of handling equipment, and increasing staff at the entry gate to speed up document checks and minimize truck queues.
Comparative Analysis of Clean and Foul Bills of Lading Based on Laboratory Verification of Documents at the Port of Belawan Ridho, Syarifur; Manullang, Irfan Toro; Maulana, Rio; Chandra H., Michael Ruli
JURNAL APLIKASI PELAYARAN DAN KEPELABUHANAN Vol 16 No 1 (2025): bulan September
Publisher : Universitas Hang Tuah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30649/japk.v16i1.163

Abstract

This study aims to compare clean and foul Bills of Lading (B/L) using a systematic document analysis approach in a document verification laboratory. A B/L is a key document in cargo transportation that reflects the condition of goods when received by the carrier. A clean B/L indicates that the goods were accepted without any remarks of damage or discrepancy, while a foul B/L includes notes indicating defects or inconsistencies. The research applies a descriptive-comparative method using authentic B/L documents from actual shipping practices. Each document was analyzed in detail to identify structural differences and assess content accuracy. The results show clear distinctions between clean and foul B/Ls, particularly in terms of annotations, layout, and verification process duration. The findings confirm the important role of document laboratories in ensuring the validity and classification of B/Ls. This study contributes to the improvement of documentation accuracy in cargo handling and supports better administrative decision-making in logistics operations.
Analysis of the Causes of Delays in Pilotage and Towing Services within the Integrated Ship Operation Digital System at PT. Pelabuhan Indonesia (Persero) Banjarmasin Branch Syaifullah, Firman; Kuncowati, Kuncowati; Supangat, Supangat
JURNAL APLIKASI PELAYARAN DAN KEPELABUHANAN Vol 16 No 1 (2025): bulan September
Publisher : Universitas Hang Tuah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30649/japk.v16i1.164

Abstract

This study examines the causes of delays in pilotage and towing services within the integrated ship operation digital system at PT. Pelabuhan Indonesia (Pelindo) Banjarmasin Branch. Pelindo strives to provide timely and efficient pilotage services for ships docking or entering and exiting the port, while ensuring adequate safety and comfort to minimize the risk of accidents for vessels operating in the Barito River channel and Banjarmasin Port. However, these efforts have not been fully successful due to challenges in improving timely and efficient services. Data analysis reveals that the delays are caused by a combination of external and internal factors, as well as constraints within the integrated ship operation digital system. This research employs qualitative methods including observation, interviews, and documentation. The issues have resulted in decreased operational efficiency, increased accident risks, economic losses, and customer dissatisfaction. Therefore, a comprehensive and integrated strategy is necessary to enhance the performance of pilotage and towing services at Banjarmasin Port.
Development of Supervision Systems Integrated to Increase the Efficiency of Embarkation and Debarkation of Passenger Ships: Case Study KM. Gunung Dempo Rizky, Syabania Baitul; Kristiawan, Dedy; Kuncowati, Kuncowati
JURNAL APLIKASI PELAYARAN DAN KEPELABUHANAN Vol 16 No 1 (2025): bulan September
Publisher : Universitas Hang Tuah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30649/japk.v16i1.167

Abstract

Embarkation Debarkation is the process of boarding and disembarking ship passengers. Disruptions to the embarkation and disembarkation process can cause the ship to be late or not according to the ship's schedule. This research aims to investigate disruptions in the embarkation and disembarkation process on passenger ships KM. Gunung Dempo. Through case studies and analysis, researchers evaluate the impact that ship delays have on passengers, especially passenger ships KM. Gunung Dempo. Researchers also carried out an analysis of the causes of ship delays. The research results showed that ship delays were caused by the embarkation and disembarkation processes not being smooth, there were many disruptions to the embarkation and disembarkation processes such as hawkers and ship workers who boarded and disembarked irregularly in large numbers. It was found that the biggest cause of ships experiencing delays was the embarkation and disembarkation process. This finding highlights the importance of maintaining regulatory compliance, order and ship security.

Page 14 of 18 | Total Record : 173

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