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Abdul Ghafar
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INDONESIA
Jurnal Manajemen Bisnis Transportasi dan Logistik
Published by Institut Transportasi dan Logistik Trisakti
ISSN : 23565519     EISSN : 2407635X     DOI : 10.54324
Core Subject : Economy, Science, Social, Engineering,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Social Sciences Transportation
The Journal of Transportation and Logistics Business Management is published by the Fakultas Manajamen dan Bisnis Institut Transportasi dan Logistik Trisakti as a scientific responsibility and the embodiment of the "Tridharma" of higher education. The scope of the article includes: Digital Service Management in Transportation and Logistics Multimodal Transportation Management Logistics Management Supply Chain Management Transport and Tourism Management Transport and Environment Safety in Transportation and Logistics Transportation Management
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 318 Documents
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SALES CONTRIBUTION THROUGH MOBILE APPLICATION IN CGK-SIN ROUTE AT SINGAPORE AIRLINES LTD JAKARTA Vica Harahap; Qadria Daeng Malebby; Hendro Kuntohadi
Jurnal Manajemen Bisnis Transportasi dan Logistik Vol 5, No 1 (2018): September
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mbtl.v5i1.887

Abstract

Passengers show great interest and comfort in using mobile devices to plan and book flights. By launching website and mobile application, Singapore Airlines will become a well-known brand in the society. More people will look for the airlines and use the app which is expected to increase their sales. The purpose of the research is to find out how Singapore Airlines mobile application will impact their ticket sales by doing comparative analysis and analyzing their Compound Annual Growth Rate (CAGR) of total tickets issued before and after they launch the mobile application. CAGR of tickets issued before Singapore Airlines mobile application launched is 0.51%, and 1.16% after they launched the mobile application. From comparative analysis, t-obs as -2.748 and t-table as 2.201 to -2.201 with correlation value 0.45. There is difference between total of ticket issued in Singapore Airlines in Jakarta office for Jakarta – Singapore route before and after Singapore Airlines mobile application launched with moderate level of correlation of mobile application impact to increasing of their ticket sales.
THE RELATIONSHIP BETWEEN DELAY HANDLING OF PASSENGER AND ON TIME PERFORMANCE OF ETIHAD AIRWAYS AT SOEKARNO HATTA INTERNATIONAL AIRPORT Husni Hasan; Ananda Anggia; Alit Sodikin
Jurnal Manajemen Bisnis Transportasi dan Logistik Vol 4, No 3 (2018): Mei
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mbtl.v4i3.828

Abstract

The on time performance of Etihad Airways is still below target. Therefore, in order to achieve the target, Etihad Airways decided punctuality as one of the fundamental missions of the company. The issue of timeliness of departure  that Etihad airways have is because of many factors, one of them is a delay in the handling passengers. Delays in handling passengers also included in the factors causing delays in the departure of Etihad Airways aircrafts. This research aims to analyze the delay in handling of passengers related to on time departure performance Etihad Airways in Soekarno-Hatta Jakarta, in analyzing the the research data, authors used descriptive research method by doing observations, survey and questionnaire.  The results show Etihad Airways should improve the staff in making a good on time performance for their departure.  About 78.76% of the handling of passengers on Etihad Airways Jakarta has been quite good.  In addition, the on time performance on Etihad Airways in Jakarta is also quite good.  However, no respondents chose the hesitation option in responding the questionnaire.  40.99% of the respondent did not agree.  It  means that although the on time performance of Etihad Airways in Jakarta is quite good but  Etihad Airways still experience constraints in the timelines of its departure
FAKTOR PENGHAMBAT KONSEP GREEN PORT DI PT TERMINAL TELUK LAMONG PELABUHAN SURABAYA Duyesna Perawati; Putri Aksa Nabila; Dedeng Wahyu Edi
Jurnal Manajemen Bisnis Transportasi dan Logistik Vol 3, No 2 (2017): Januari
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mbtl.v3i2.910

Abstract

The purpose of this research is to find out the obstruction factors of green port concept at PT. Terminal Teluk Lamong in Surabaya Port. The method of the research used Fishbone Diagram to seek the main problems using 5 why keys. The result shows that the obstruction factors are the power plant, gas fuel of bulk cars, ships service, charging stations of gas fuel, clear water management, sterile dock area, and the discipline of the employees. The solution needed to be done as soon as possible is the on-time development.
Perilaku Kewargaan Organisasional di PT Pertamina (Persero) Jakarta Darmawan Apriyadi; Novi Syahrianti; Wahyu Poncotoyo
Jurnal Manajemen Bisnis Transportasi dan Logistik Vol 5, No 2 (2019): Januari
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mbtl.v5i2.793

Abstract

The purpose of the research is to find out and analyze the direct and indirect effect of characters or personalities with organizational citizenship behavior. The subject of the research is the pool transportation employees of PT Pertamina (Persero) Jakarta 2017. The research method was using survey with correlational approach and sample taken using simple random sampling technique. There are 50 employees and sample taken was 44 employees. There is a positive relation, on the research result, between characters or personalities with organizational citizenship behavior in pool transportation of PT Pertamina (Persero) Jakarta 2017.
PENENTUAN POSISI BISNIS PERUSAHAAN FREIGHT FORWARDING DALAM MENGOPTIMALKAN PENGGUNAAN GUDANG Muhamad Riza Affiat; Rasyid Aviandi; Simon Gultom
Jurnal Manajemen Bisnis Transportasi dan Logistik Vol 3, No 3 (2017): Mei
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mbtl.v3i3.878

Abstract

The objective of this study is to find out and analyze the company’s internal and external strategic factors in optimizing warehouse usage at PT. Birotika Semesta.  The method used in this study was the SWOT analysis method.  The result of the study shows that by internal and external matrix (IE), PT Birotika Semesta is at the cell / quadrant IV with total internal strategic factors of 3.21 and the total result of external strategic factors of 2.65 that the company is in developing state.  Therefore, the strategy applied in the company is Grow and Build.  Based on the research analysis result from 4-quadrant SWOT matrix, the position of the company is at quadrant I, formed from the intersection of the positive horizontal axis, which is the company’s strength factor at 0.62 and positive vertical axis which is business opportunities at 0.58.  The most suitable strategy is used by the company; S-O (Strength – Opportunities) strategies which is relying on the company’s strengths to maximize all the available business opportunities.
PERSEPSI PELANGGAN TERHADAP SERVICE QUALITY GARUDA INDONESIA AIRLINES Linawati Linawati; Tri Mulyani Setyowati
Jurnal Manajemen Bisnis Transportasi dan Logistik Vol 2, No 1 (2015): September
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mbtl.v2i1.953

Abstract

The purpose of the research is to analyze the customers’ satisfaction of Garuda Indonesia. It is hoped that by giving Service Quality, the passengers of Garuda Indonesia will perform loyalty and always fly with the airlines. This research is using primary data from 100 respondents of Garuda Indonesia’s passengers. The data is collected by distributing questionnaires to the respondents. The research variables are taken from service quality (SERVQUAL) and Customer Satisfaction. Then the data is analysed with quantitative analysis by scoring and calculating the percentage of both variables. Based on the result, each score of attribution of the service quality has given outstanding value. The passengers are satisfied with the service given by Garuda Indonesia. The service quality which consists of five different variables: tangibles, reliability, responsiveness, assurance, and empathy has shown the significance attribution of the customer satisfaction with the highest score achieved is Responsiveness (17, 13%).
Pengaruh Jadwal Sandar dan Keberangkatan Kapal terhadap Kualitas Pelayanan Kapal Taufik MR; Nina Mutmainah; Adrian kristanto Tamara
Jurnal Manajemen Bisnis Transportasi dan Logistik Vol 5, No 3 (2019): Mei
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mbtl.v5i3.818

Abstract

Reality check, there is always a late ship berthing activities or not docking on time at the port. There are several reasons caused this which leads to the low quality of ship’s services. This research was conducted at PT. Pertamina Trans Kontinental Balikpapan Branch with quantitative research method and multiple linear regression analysis test equipment. The t test and F test were used to test the significance. . Based on the results of the study,there is a significant effect between ship docking schedule on service quality, and the relationship of both positive with r value = 0.657 (strong). There is a significant influence between ship departure to service quality and the relationship between the two is positive with a value of r = 0.716 (strong). There is a significant effect between joint berthtime and departure schedules on service quality, with a value of r = 0.75 in the category of strong relationships. The regression equation is Ŷ = 1.161 + 0.359X1 + 0.624X2.
PRODUKTIVITAS BONGKAR MUAT KAPAL RO-RO PT ASDP INDONESIA FERRY Rr Endang Wahyuni; Mega Silvia; Deslida Saidah
Jurnal Manajemen Bisnis Transportasi dan Logistik Vol 3, No 2 (2017): Januari
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mbtl.v3i2.901

Abstract

PT. ASDP Indonesia Ferry (Persero) is a state-owned company specialized on crossing and port sector that is responsible for organizing ferry transportation and ports effectiveness and efficiency. To be able to give an excellent service, the company has to maintain its’ loading and unloading of Ro-Ro ship productivity in a high-quality level. The objective of this research is to find out the improvement of Ro-Ro ship loading and unloading productivity, target and achievement of Ro-Ro ship loading and unloading productivity during 2012-2014.  The result of the research shows that during the period of 2012 to 2014 the Ro-Ro ship loading and unloading productivity result starting in the first semester of 2012 to the second semester of 2014 shows that not all of the targets determined by the company are accomplished. The trend analysis shows that the productivity of Ro-Ro ship loading and unloading was fluctuating during the period.  
KESIAPAN ARMADA TRUK SIAP OPERASI TERHADAP JUMLAH UNIT BARANG DEDDY NURDIN; BAHARI PRADANA
Jurnal Manajemen Bisnis Transportasi dan Logistik Vol 1, No 3 (2015): Mei
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mbtl.v1i3.978

Abstract

PT. Dressage Logistics Indonesia is a company engaged in logistics, especially trucking. Allegedly there is a relationship between the use of Ready Truck Operations with Goods These Units Falkirk. The method of data analysis used a simple linear regression, correlation coefficient analysis, and hypothesis testing (correlation test). Results of analysis and discussion revealed that there is a relationship between the number of trucks ready for operation on the number of units of goods are shown with a simple regression line is: y = - 17705.3 + 65,15X, meaning that when the growing number of trucks ready for operation up 1 (one) units, the number of units of goods having a gain of 65.15 units of goods. The correlation coefficient r = 0.64 means that the relationship variable X (number of trucks ready for operation) and Y (number of units of goods) is strong and positive. Determinant coefficient test figures show 40.96%. Hypothesis test results tcount> t table (2.62> 0.81246), then Ho = rejected and Ha = acceptable, meaning terhadapat significant relationship between the number of trucks ready for operation and the number of units of goods.
EFISIENSI WAKTU, BIAYA TRANSPORTASI DAN TINGKAT KEMACETAN SEBELUM DAN SESUDAH ADANYA BUS TRANSJAKARTA KORIDOR 10 Aang Gunawan
Jurnal Manajemen Bisnis Transportasi dan Logistik Vol 1, No 2 (2015): Januari
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mbtl.v1i2.869

Abstract

TransJakarta BRT (Bus Rapid Transit) is expected by the government of DKI Jakarta to be the fast, safe, comfortable, reliable and reachable public transportation. This regulation is highly expected to impact on decreasing the traffic jam in Jakarta. The purpose of the study is to find out the efficiency and effectiveness of TransJakarta route 10, PGC Cililitan – Tanjung Priok Terminal (19, 4 km), in giving solutions to traffic jam especially in the rush hours. Based on the result, there is no significance differences in the cost of the trip before and after the TransJakarta route 10 opened. The only difference happens to the time used. Before the Transjakarta, the time used for reaching Tanjung Priok Terminal was 50, 74 minutes. But, after the government provides TransJakarta, Jakartans can get there in 40, 18 minutes. The speed of TransJakarta is 27 to 48 km/hour which is more efficient than the other public transportations (28.98 km/hour). 71, 43 respondents stated that the comfort of TransJakarta is good and 78, 57 respondents said that the safety is also good.

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