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I Ketut Andika Priastana
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INDONESIA
Journal of Tourism and Interdiciplinary Studies
Published by Universitas Triatma Mulya
ISSN : -     EISSN : 28075129     DOI : -
Core Subject : Humanities, Social,
Humanities Social Sciences
Journal of Tourism and Interdiciplinary Studies (JoTIS) is an e-Journal published twice a year to accommodate tourism including cultural tourism, heritage tourism, ecotourism, agritourism, pilgrimage tourism, tourism policy, tourism marketing, tourist behaviour, tourism destination management, sustainable tourism; and also, extensively for economic and linguistics studies which link to tourism for example economic impacts of tourism, language functions used in tourism and hospitality service, etc.
Arjuna Subject : Ilmu Sosial - Ilmu Sosial (Lain-Lain)
Articles 59 Documents
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PENGENDALIAN FOOD COST OLEH COST CONTROLLER PADA PAPILLON ECHO BEACH CANGGU I Made Kerta Wijaya; Ni Luh Putu Sri Widhiastuty
Journal of Tourism and Interdiciplinary Studies Vol. 1 No. 2 (2021): Journal of Tourism and Interdisciplinary Studies (JoTIS)
Publisher : Universitas Triatma Mulya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (298.558 KB) | DOI: 10.51713/jotis.v1i2.58

Abstract

This study focuses on controlling the cost of food materials in the hotel industry. This study aims to determine the efforts, constraints and solutions in controlling food costs at Papillon Echo Beach, and to identify the causes of the difference between actual cost and standard cost. The data collection techniques in this study used observation, interviews, and documentation techniques and were processed using two data analysis techniques, namely qualitative descriptive analysis and quantitative descriptive analysis. This study gives an indication that: 1) efforts to control food cost at Papillon Echo Beach have been implemented but have not been optimal, this is indicated by some differences between the actual cost and the standard cost in 2020; 2) there are several obstacles in the effort to control food cost, namely the uncertainty of room occupancy, instability of food material price, there is no general store, competition, miscommunication, and menu variations; 3) efforts that can be made to overcome obstacles, namely holding promotions, signing contracts with suppliers, performing storage techniques, maintaining stable prices, and evaluating employee performance; 4) an increase in food costs occurred in April 2020 by 67.79%, exceeding the standard food cost of 35% caused by the COVID-19 pandemic, obstacles to the distribution of foodstuffs from outside of Bali, stockpiling from the previous month, the demage of storage equipment, and lack of promotional effort.
EFEKTIFITAS PEMBELAJARAN DARING BAHASA INGGRIS PADA MASA PANDEMI COVID-19 DI UNIVERSITAS TRIATMA MULYA BADUNG Edy Moeljadi; Gunawan Wibisono; Ni Wayan Mekarini
Journal of Tourism and Interdiciplinary Studies Vol. 1 No. 2 (2021): Journal of Tourism and Interdisciplinary Studies (JoTIS)
Publisher : Universitas Triatma Mulya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (265.801 KB) | DOI: 10.51713/jotis.v1i2.59

Abstract

This study aims to determine the effectiveness of online English learning during the Covid-19 pandemic at Triatma Mulya University, Badung. It is hoped that this research can provide an overview of the actual situation regarding the learning process that is carried out using online system. With different learning conditions and situations from face-to-face, whether the objectives of learning English are achieved as desired by educators and students or vice versa. This study uses a qualitative descriptive method with data collection techniques through interviews, observation and documentation. The data or information obtained by the researcher shows that the process of learning English using the online system is quite effective, although in practice there are obstacles from various reasons. From the existing obstacles, connection orThis study uses a qualitative descriptive method with data collection techniques through interviews, observation and documentation. The data or information obtained by the researcher shows that the process of learning English using the online system is quite effective, although in practice there are obstacles from various reasons. From the existing obstacles, connection or signal problems are the main problems that often make the learning process disrupted. But even so, lecturers try to anticipate the obstacles that occur by always evaluating learning by asking questions directly or giving assignments to students. From the results of the daily evaluation, UTS, and UAS researchers found that lecturers and students achieved what they wanted to achieve in learning result of the daily evaluation, UTS, UAS. researchers found that lecturers and students achieved what they wanted to achieve in learning.
PENGEMBANGAN PANTAI SINDHU SEBAGAI EKOWISATA BAHARI DI KAWASAN PANTAI SANUR BALI Putu Agus Prayogi; I Made Suwitra Wirya; Ni Wayan Mekarini
Journal of Tourism and Interdiciplinary Studies Vol. 1 No. 2 (2021): Journal of Tourism and Interdisciplinary Studies (JoTIS)
Publisher : Universitas Triatma Mulya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (250.594 KB) | DOI: 10.51713/jotis.v1i2.61

Abstract

This study aims to identify and analyze the existing tourist attractions in Sindhu Beach, starting from the internal aspects (strengths and weaknesses) and external aspects (opportunities and threats) and then formulates directions for optimizing the attractiveness of eco-marine tourism in an appropriate planning and strategy for Sindhu Beach to be an alternative to artificial nature tourism in Sanur Village. The method used is qualitative observational technic with SWOT Analysis to find out relevant strategies. From the analysis it can be seen that the general condition such as attractions, amenities, accessibility and additional services at Sindhu Beach.Eco Bahari is not well-developed yet. But the potency is still open wide to be eco-marine tourism spot based on internal and external factor especially the attraction side. Then the strategies that might be applied are (1) attractions optimalisation with turtle preservation nearby to educate visitors of environmental caring, (2) sharing information to local community about the eco-marine potency to add more beach value for people around, and (3) promote the beauty of Sindhu beach in social media so everybody know it well and attract them to visit it then
DEVELOPING ENGLISH LEARNING MATERIALS FOR FRONT OFFICE STUDENTS IN TOURISM FACULTY OF TRIATMA MULYA UNIVERSITY Ni Putu Artila Dewi; Ni Made Dita Sinta Dewi; Komang Meliawati
Journal of Tourism and Interdiciplinary Studies Vol. 1 No. 2 (2021): Journal of Tourism and Interdisciplinary Studies (JoTIS)
Publisher : Universitas Triatma Mulya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (342.981 KB) | DOI: 10.51713/jotis.v1i2.62

Abstract

Teaching English especially in front office department was less textbook and dominated by memorization of vocabularies. This research aims to develop English learning materials in the form of textbook for front office students in Tourism Faculty, Triatma Mulya University. The method of the current study is Design and Development. In developing the learning material, this research uses the DnD model by Richey and Klein. Some processes were carried out, namely identifying learning materials needed, developing learning materials in the form of books and evaluating the results of material development. The results of the study found that there are six types of material that need by front office students namely (1) front office department coordination to other departments, (2) telephone operator, (3) reservations, (4) reception, (5) porter/uniformed service, and (6) procedure handling complaint. The results of expert tests showed the score of the learning material developed belongs to good category.
STRATEGI MASKAPAI PENERBANGAN MENGHADAPI KETERPURUKAN PARIWISATA DI MASA PANDEMI COVID-19 I Made Budiasa; I Wayan Nurjaya
Journal of Tourism and Interdiciplinary Studies Vol. 2 No. 1 (2022): Journal of Tourism and Interdisciplinary Studies (JoTIS)
Publisher : Universitas Triatma Mulya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51713/jotis.v2i1.63

Abstract

This study tended to determine the airlines strategy taken by its management in facing the downturn tourism in the Word due to Covid 19 pandemic. The research used descriptive qualitative analysis while data collected by study documentation and online interviews. There are SO strategy such as (a) growth strategy in the form of concentration through vertical integration (forward integration: increasing control over distributors and backward: increasing control over suppliers), (b) Product development: creating product innovations that are more attractive to prospective passengers, (c) Market penetration: Increasing market share for current products by opening domestic routes that have been discontinued due to Covid-19, (d) Market development: Introducing current products to a new geographic area; In the ST strategy, they are (a) resource management by implementing cost effectiveness and efficiency in various possible fields without violating applicable regulations, (b) market development by carrying out promotions in various forms, (c) product development by making various product innovation that might be more attactive to prospective passengers. The WO Strategy includes (a) Resource management: Carrying out cost effectiveness and efficiency in various possible fields without violating applicable regulations, (b) Increasing focus on cargo transportation other than passengers, (c) Increasing focus on domestic passenger transportation on required routes; while the WT's Strategy are (a) Stopping operations temporarily until the number of prospective passengers increases. (b) Declaring failed (bankrupt) because the company could not run any longer.
EKSISTENSI DALAM GLOBALISASI: PERAN WISATA KULINER DALAM PENGEMBANGAN PARIWISATA BERKELANJUTAN DI SANUR Ida Bagus Ketut Soma Antara
Journal of Tourism and Interdiciplinary Studies Vol. 2 No. 1 (2022): Journal of Tourism and Interdisciplinary Studies (JoTIS)
Publisher : Universitas Triatma Mulya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51713/jotis.v2i1.64

Abstract

Sanur is one of the tourism pioneers in Bali that has various tourist attractions, one of them is traditional Balinese culinary. There are various traditional Balinese culinary that have existed for decades in Sanur and need to be preserved. Culinary is not only an attraction for tourists, but also as a medium for developing sustainable tourism in Sanur. Based on this phenomenon, this research will discuss (1) the development of culinary tourism in Sanur, (2) the development strategy of culinary tourism in Sanur, and (3) the role of culinary tourism in the development of sustainable tourism in Sanur. This research uses qualitative methods, with in-depth interview. The theories used include gastronomic theory, the theory of five drivers of culinary tourism, and the theory of tourist experiences. The results of this study are (1) culinary tourism in Sanur is increasingly varied, as evidenced by the increasing number of restaurants that serves Balinese specialties; (2) the restaurant’s owners need to be more concern about hygiene and sanitation, hospitality, marketing strategy; (3) Culinary tourism is able to have a good impact in terms of the local economy, social, and culture.
RAFTING, SEBUAH USAHA YANG MEMANFAATKAN ALIRAN SUNGAI DI BALI A.A. Bagus Wirateja; A.A. Ngr Gede Suindrawan
Journal of Tourism and Interdiciplinary Studies Vol. 2 No. 1 (2022): Journal of Tourism and Interdisciplinary Studies (JoTIS)
Publisher : Universitas Triatma Mulya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51713/jotis.v2i1.65

Abstract

Diversification of tourist attraction need to be developed more in order to increase the number of the tourist to visit Indonesia. If it is reached so it would be able to rise the Nation Income. There are many potential on natural resources that we have, especiallt many long rivers are available and seem proper for rafting. Rafting activity then brings vary of choices for guests who loved activities in nature background. All of us have realized that rafting will have some impacts on the environment along the rivers banks and the people who live there. Actually the activities will make a good and bad impact on the environment. However we have to consider maximizing the good impact and try to minimize the bad impact in order to give and advantage over environment conservation and local people around the spot.
PERANAN FRONT DESK AGENT DALAM PENANGANAN KELUHAN TAMU PADA HOTEL SWISS-BELINN LEGIAN Yosefin Ni Wayan Haryandini; Ni Luh Putu Sri Widhiastuty
Journal of Tourism and Interdiciplinary Studies Vol. 2 No. 1 (2022): Journal of Tourism and Interdisciplinary Studies (JoTIS)
Publisher : Universitas Triatma Mulya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51713/jotis.v2i1.66

Abstract

The purpose of this study was to determine the role of the front desk agent in handling guest complaints and the constraints faced by the front desk agent in handling guest complaints so that it can be seen the efforts made by the front desk agent in overcoming guest complaints. This research uses data collection techniques in the form of interviews, observation, and documentation with qualitative descriptive data analysis techniques. The research focus on pieces of information from the informant which later data check by triangulation to others. The research found out that (a) What should be known is the duties and responsibilities of the front desk agent so that it can be implemented on the role of the front desk agent in handling guest complaints, (b) by presenting the results of interviews, observations and documentation it can be concluded that the front desk agent plays a very important role in handling guest complaints, (c) the effort done by the front desk agent to handle the complaints includes following SOP, coordination, join the briefing regularly, increase the communication skill and keep the hospitality attitude to make everyone feel comfort during their stay.
PEMBELAJARAN BAHASA JEPANG PERHOTELAN BIDANG TATA HIDANGAN BERBASIS ROLE PLAYING PADA PROGRAM STUDI DIPLOMA IV PERHOTELAN UNIVERSITAS TRIATMA MULYA Anak Agung Ratih Wijayanti; Isa Wahjoedi Dwi Poetranto; Sulistyo Adi Joko Saharjo
Journal of Tourism and Interdiciplinary Studies Vol. 2 No. 1 (2022): Journal of Tourism and Interdisciplinary Studies (JoTIS)
Publisher : Universitas Triatma Mulya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51713/jotis.v2i1.67

Abstract

Japanese language used in the hotel industry requires students to use Japanese Language according to department in the hotel. Students in the Diploma IV Hospitality study program are prepared to become hoteliers who can provide services to guests using Japanese Language based on hotel service standards, which is in food and beverage.This study aims to determine the role playing-based teaching Japanese Hospitality at Food and Beverage Department in the Diploma IV Hospitality study program at Triatma Mulya University and to find out the obstacles found in the application of the role playing. The number of students who participated in the study was 26 people. This research uses the observation method to observe the learning process of Japanese Hospitality at Food and Beverage Department. Based on the results of the study, hospitality Japanese learning was applied using conversation scenarios between staff and guests who communicated about how to welcome guests at the restaurant, conversations in situations where guests were taken to their seats, provided menus, explained recommended menus, and asked for impressions and messages from guests. The obstacles in learning are inappropriate gestures and intonations during role play in Japanese Language.
MOTIVASI DAN PERSEPSI WISATAWAN YANG BERKUNJUNG KE DAYA TARIK WISATA PANTAI PENIMBANGAN DI KABUPATEN BULELENG Luh Putu Pusparini; Putu Agus Prayogi; Ni Wayan Mekarini
Journal of Tourism and Interdiciplinary Studies Vol. 2 No. 1 (2022): Journal of Tourism and Interdisciplinary Studies (JoTIS)
Publisher : Universitas Triatma Mulya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51713/jotis.v2i1.68

Abstract

The purpose of this study was to determine the motivation and perceptions of tourists visiting the tourist attraction of Penimbangan Beach in Buleleng Regency. The research method used in this research is descriptive qualitative. In this study, data collection was carried out by observation, interviews with resource persons, and distributing questionnaires to 55 tourists using incidental sampling technique in which 31 statements down. The questionnaire given consists of thirteen statements regarding tourist motivation which refers to the theory of push and pull motivation. These push factors and pull factors are actually internal and external factors that motivate tourists to make decisions to travel, as well as eighteen statements regarding tourist perceptions that refer to the Tourism Destination Attributes theory (4A), namely attraction, amenities, accessibility and ancillary services. The research found out 2 conclusions, such as (a) aspect of push and pull motivations that get the highest score are because visitors want to do recreation while swimming and to visit modern spot as well as contemporary hangouts. (b) Meanwhile, the perception of tourists on the attributes of tourist destinations (4A) in the tourist attraction of Penimbangan Beach in Buleleng Regency is that Penimbangan Beach is one of the unique tourist attractions, equipped with adequate facilities, very easy access to achieve, but not yet supported by sources of information and organization but still incomplete tourist attraction management.

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