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Journal of Economic, Business, and Administration JEBA
Published by Universitas Bina Mandiri Gorontalo
ISSN : 29856744     EISSN : 27461688     DOI : https://doi.org/10.47918/jeba.v3i2.487
Core Subject : Economy, Humanities, Science, Education, Social,
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences Other
The Journal of Economics, Business and Administration (JEBA) is professionally managed to help academics, researchers and practitioners to disseminate their research results. Journal of Economics, Business and Administration (JEBA) is a peer-reviewed blind journal dedicated to the publication of quality research results in the fields of economics, business and administration. All journals are open access which allows articles to be available online without any subscription Journal of Economics, Business and Administration (JEBA) is a national journal dedicated to the publication of quality research results in the fields of economics, business and administration, but not implicitly and free of charge in the submission process.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 141 Documents
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OPTIMIZING POPULATION ADMINISTRATION SERVICES IN RURAL AREAS: A STUDY OF DIGITAL INTEGRATION AND BUREAUCRATIC RESPONSIVENESS IN BUNGA VILLAGE Ismail, Sri Wahyuni; Mohamad Ikbal Kadir; Ikram Muhammad
Journal of Economic, Business, and Administration (JEBA) Vol. 5 No. 4 (2024): Journal of Economic, Business and Administration (JEBA)
Publisher : LP2M Universitas Bina Mandiri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47918/zvpqak26

Abstract

Population administration is a fundamental public service that ensures citizens' legal identity and access to social protection. This study aims to evaluate the implementation of population administration services in Bunga Village, Bone Raya Sub-district, Bone Bolango Regency, focusing on the integration of the Population Administration Information System (SIAK) and the quality of frontline service delivery. Using a qualitative descriptive approach, data were collected through in-depth interviews with village officials and community members, field observations, and documentary analysis. The findings reveal that Bunga Village has successfully modernized its administrative workflow through SIAK, enhancing data accuracy and processing efficiency. A key highlight is the village's "zero-cost" policy, which ensures inclusive governance and equitable access for all residents. However, the study identifies a significant "digital divide" characterized by unstable network connectivity, which hampers real-time online operations. To mitigate this, village officials adopt a proactive "manual bypass" strategy by physically delivering documents to the Public Service Mall (MPP). The study concludes that while technological adoption is vital, human-centric bureaucratic responsiveness remains the primary driver of service quality in resource-constrained rural environments. Continuous infrastructure improvement and professional staff training are recommended to sustain these administrative advancements.
DECENTRALIZED BUSINESS IN THE BLOCKCHAIN ERA: MAPPING RESEARCH TRENDS AND IDENTIFYING FUTURE RESEARCH DIRECTIONS Datumula, Fadly Alan Nur
Journal of Economic, Business, and Administration (JEBA) Vol. 5 No. 4 (2024): Journal of Economic, Business and Administration (JEBA)
Publisher : LP2M Universitas Bina Mandiri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47918/70wevc54

Abstract

The evolution of decentralized business models (DBMs) has fundamentally transformed the global economic landscape, shifting from its initial cryptocurrency-centric origins to a wide array of diverse industrial applications. This study aims to comprehensively map emerging research trends and identify critical knowledge gaps in the field of decentralized business during the current blockchain era. Employing a rigorous Systematic Literature Review (SLR) and bibliometric analysis through the PRISMA framework, a total of 142 eligible documents retrieved from the Scopus database (covering the period 2017–2023) were meticulously analyzed. The findings reveal three distinct evolutionary phases: the initiation phase (2017–2018), stable development (2019–2021), and a recent period of rapid acceleration (2022–2023). Detailed keyword clustering identifies Decentralized Finance (DeFi), Smart Contracts, and Decentralized Autonomous Organizations (DAOs) as the dominant thematic pillars of current academic discourse. Geographically, a "triad" of global leaders consisting of China, the United States, and India dominates the majority of the published research. Despite this rapid growth, significant challenges persist, particularly regarding network scalability, complex regulatory frameworks, and domain-specific security vulnerabilities. This study provides a strategic roadmap for future research, emphasizing the necessary convergence of blockchain technology with the Internet of Things (IoT) and Artificial Intelligence (AI) to foster more automated, transparent, and secure industrial ecosystems for the future global economy.
ANALYSIS OF THE IMPLEMENTATION OF THE CASH ON DELIVERY (COD) SYSTEM AND ITS ROLE IN SUPPORTING ONLINE BUSINESS DEVELOPMENT AT FLAMBOYAN SMES, GORONTALO CITY Hartin Hasdin; Djamila Podungge; Nuzmerini Rauf
Journal of Economic, Business, and Administration (JEBA) Vol. 7 No. 1 (2026): Journal of Economics, Business and Administration (JEBA)
Publisher : LP2M Universitas Bina Mandiri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47918/dswnq575

Abstract

This study aims to analyze the application of the Cash on Delivery (COD) payment system in increasing online business sales and to identify the strategies employed by Flamboyan SME in Gorontalo City to mitigate operational risks associated with COD transactions. The research adopts a qualitative descriptive approach using in-depth interviews, field observations, and documentation techniques. Informants consisted of the business owner and operational staff directly involved in managing online sales activities. Data were analyzed through data reduction, data presentation, and conclusion drawing. The findings reveal that the implementation of the COD system has significantly expanded market reach and increased sales by attracting consumers who prefer secure payment methods and have limited trust in digital transactions. Flamboyan SME successfully mitigates common COD-related risks through personalized communication via WhatsApp, which strengthens customer trust and loyalty, as well as through strict product quality control and premium packaging differentiation. These strategies minimize product returns, reduce customer complaints, and encourage repeat purchases. Despite challenges related to limited third-party logistics availability during late-night hours, the enterprise maintains customer satisfaction through responsive communication and consistent service quality. The study concludes that the integration of COD, digital trust-building, and product differentiation contributes positively to online sales growth and business sustainability.
IMPLEMENTATION OF POPULATION ADMINISTRATION INFORMATION SYSTEM (SIAK) IN TOLOTIO VILLAGE BONEPANTAI SUB-DISTRICT, BONE BOLANGO DISTRICT Novalia Mohi; Djamila Podungge; Maman Musa
Journal of Economic, Business, and Administration (JEBA) Vol. 7 No. 2 (2026): Journal of Economics, Business and Administration (JEBA)
Publisher : LP2M Universitas Bina Mandiri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47918/jeba.v7i2.1159

Abstract

This study aims to evaluate the implementation of the Population Administration Information System (SIAK) in Tolotio Village, Bonepantai Sub-district, Bone Bolango District. Specifically, it analyzes the operational workflow managed by the Village Registration Officer (PRC), assesses the impact of decentralized online innovations on community accessibility, and identifies the core infrastructure and data-mismatch constraints affecting daily efficiency. This study employs a descriptive qualitative research design with a case study approach. Data were collected through in-depth interviews with key informants including the village operator and village head complemented by field observations and documentation reviews. The results indicate that the integration of SIAK at the village level has successfully shifted the public service paradigm from bureaucratic centralization to grassroots digital integration, utilizing a hybrid workflow that combines smartphone scanning with informal WhatsApp coordination. However, the daily efficiency of the system is heavily bottlenecked by twin operational barriers: external technological failures in the form of centralized network disruptions and deeply rooted internal human errors involving data mismatches between legacy family records and authentic school diplomas. Despite these technical vulnerabilities, the localized system has drastically minimized socio-spatial isolation and transaction costs, providing unprecedented administrative ease for crucial document updates and cross-regional migration processing for the rural coastal community.
THE AGRARIAN POVERTY PARADOX AND GOVERNANCE FRAGILITY: EVALUATING RURAL SOCIAL ASSISTANCE UNDER DECENTRALIZED OVERSIGHT Zohrawati Buntuang Mutia; Ely Ibrahim; Siskawaty Yahya
Journal of Economic, Business, and Administration (JEBA) Vol. 7 No. 2 (2026): Journal of Economics, Business and Administration (JEBA)
Publisher : LP2M Universitas Bina Mandiri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47918/4c2bmt17

Abstract

This research aims to: 1) Evaluate the effectiveness and targeting accuracy of the government's social assistance program in Sukma Village, Botupingge District, Bone Bolango Regency; 2) Analyze the coordination and oversight dynamics between the Village Government and the Village Representative Body (BPD); and 3) Identify the administrative and sociological factors hindering the program from reducing poverty rates. This study employs a qualitative approach with an intrinsic case study design. Data were collected through field observations, documentation, and structured interviews with key informants (Village Head, Village Secretary, BPD, Hamlet Rulers, and farming households). The results indicate that the implementation of the social assistance program in Sukma Village is currently suboptimal, facing a profound socio-economic poverty paradox. This ineffectiveness is driven by rigid, macro-level national poverty indicators that fail to match the volatile economic realities of corn and bean farmers. Institutionally, the functional shift of the BPD from an independent watchdog into an advisory partner has weakened the local system of checks and balances, reducing the Integrated Social Welfare Data (DTKS) verification into a mere administrative formality. Furthermore, acute digital infrastructure deficits (only 3 laptops available) and a deeply embedded dependency mindset among residents—who view aid as a permanent subsidy act as primary barriers stalling rural economic independence. The findings suggest that a shift toward rights-based participatory governance and comprehensive village data digitalization is required to optimize targeting efficiency.
THE ROLE OF THE VILLAGE CONSULTATIVE BODY (BPD) IN SUPERVISING VILLAGE DEVELOPMENT: A CASE STUDY OF TOLONDADU I VILLAGE, BOLAANG MONGONDOW REGENCY Moh Hamdi Hulukati; Karlina Napu; Titin Dunggio
Journal of Economic, Business, and Administration (JEBA) Vol. 7 No. 2 (2026): Journal of Economics, Business and Administration (JEBA)
Publisher : LP2M Universitas Bina Mandiri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47918/9y7yyx20

Abstract

The strategic implementation of horizontal checks-and-balances is a key determinant for transparent rural governance, yet it is often restricted by complex micro-level structural realities. This study aims to determine and analyze: (1) how the Village Consultative Body (BPD) operationalizes its sequential supervisory strategies over village administration and infrastructure planning, and (2) the multidimensional barriers that hinder the BPD from optimizing its horizontal check-and-balance function. Executed in Tolondadu I Village, Bolaang Uki District, South Bolaang Mongondow Regency, this study adopted a qualitative descriptive design. Data were collected through field observations, secondary documentation analysis, and semi-structured in-depth interviews using a purposive sampling technique with key informants, including the Village Head, BPD members, and local community representatives. The data were evaluated inductively using the interactive analysis model (data condensation, data display, and conclusion drawing) and validated through source and technical triangulation. The results indicate that: (1) the BPD formalizes its oversight through distinct structural phases (data collection, real-time concurrent monitoring, and post-activity assessment) across key village sectors such as infrastructure development, BUM Desa management, and asset mutations. When compliance errors occur, the BPD executes a four-stage sequential escalation protocol consisting of regulatory monitoring, persuasive warnings, internal clarification meetings, and executive escalation to the Camat and Bupati; (2) the optimization of this supervisory framework collapses into a superficial year-end bureaucratic formality due to a multidimensional bottleneck. This constraint is driven internally by severe capacity deficits linked to varied and low formal educational levels among BPD members, an absolute absence of regional technical guidance (Bimtek) from higher government tiers, and an internal breakdown of active member participation.
THE ROLE OF THE HEAD OF FINANCIAL AFFAIRS IN THE MANAGEMENT OF THE VILLAGE FINANCIAL SYSTEM IN BUNGA VILLAGE, BONE RAYA DISTRICT, BONE BOLANGO REGENCY Agrista Tueno; Darman; Harsono Ahmad
Journal of Economic, Business, and Administration (JEBA) Vol. 7 No. 2 (2026): Journal of Economics, Business and Administration (JEBA)
Publisher : LP2M Universitas Bina Mandiri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47918/mn4t8023

Abstract

The implementation of digital financial systems is a critical determinant for enhancing local accountability, yet it is often constrained by structural, technical, and human resource gaps within village administrations. This study aims to determine and analyze: (1) how the Head of the Financial Division (Kaur Keuangan) executes their treasury roles and functions within the Village Financial System (SISKEUDES) framework, and (2) the technical, competence-based, and coordination challenges encountered during its execution. Conducted in Bunga Village, Bone Raya Sub-district, Bone Bolango Regency, this study adopted a qualitative descriptive design. Data were collected through field observations, passive documentation, and semi-structured, in-depth interviews using a purposive sampling technique with two key informants: the Head of Bunga Village (as the PKPKD) and the Village Secretary (as the PPKD coordinator). The gathered data were evaluated using the interactive analysis model of Miles, Huberman, and Saldaña, and validated through source and technical triangulation. The results indicate that: (1) the Head of the Financial Division acts as the strategic primary operator of SISKEUDES, successfully transforming manual bookkeeping into an orderly, systematic practice by integrating datasets across seven critical fiscal phases from planning to reporting; (2) the execution remains suboptimal due to a multi-dimensional bottleneck consisting of a lack of Task-Technology Fit (TTF) caused by software errors as a technical barrier, low digital literacy without regular capacity building as a competence barrier, and delayed submissions of expenditure plans (SPP) by section heads (Kasi) as a horizontal coordination barrier; and (3) overcoming this highly inefficient operational loop requires an integrated governance framework where the Village Head strictly enforces data deadlines on activity managers, backed by the continuous oversight of the Village Secretary to secure a transparent digital financial ecosystem.
DRIVING FACTORS AND BARRIERS OF YOUTH PARTICIPATION IN VILLAGE DEVELOPMENT: A CASE STUDY OF TOLONDADU I VILLAGE Arif Chandra Kirana; Imam Mashudi; Ely Ibrahim
Journal of Economic, Business, and Administration (JEBA) Vol. 7 No. 2 (2026): Journal of Economics, Business and Administration (JEBA)
Publisher : LP2M Universitas Bina Mandiri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47918/che45t93

Abstract

The strategic involvement of young people is essential for sustainable rural development, yet their participation is often constrained by various structural and personal challenges. This study aims to analyze: (1) the factors driving youth participation in local governance, (2) the barriers hindering their involvement, and (3) the collaborative strategies developed by the village government and youth organizations to promote inclusive rural development. The research was conducted in Tolondadu I Village, Bolaang Uki District, South Bolaang Mongondow Regency, using a qualitative approach within a post-positivist paradigm. Data were collected through observation, documentation, and semi-structured in-depth interviews with three key informants selected through purposive sampling: the Village Head, Village Secretary, and Chairman of Karang Taruna. Data were analyzed using a qualitative descriptive method and validated through source triangulation and prolonged observation. The findings reveal that institutional inclusion serves as the main driving factor for youth participation. Democratic forums, such as Village Deliberation Meetings (Musyawarah Desa), provide opportunities for young people to actively contribute to local decision-making processes. However, youth participation remains limited due to structural barriers, including migration for education and employment, as well as personal factors such as career-oriented individualism and financial pragmatism. To address these challenges, stronger collaboration between the village government and Karang Taruna is required. The village government can support youth engagement through policies and economic programs, while Karang Taruna can utilize its social networks to align development initiatives with the aspirations and needs of young people.
HUMAN RESOURCE MANAGEMENT PRACTICES AND CHALLENGES IN RURAL MSMES: A CASE STUDY IN SAKTI VILLAGE, SOUTH BOLAANG MONGONDOW Rendi Setiyawan Pou; Ikram Muhammad; Moh Ikbal Kadir
Journal of Economic, Business, and Administration (JEBA) Vol. 7 No. 1 (2026): Journal of Economics, Business and Administration (JEBA)
Publisher : LP2M Universitas Bina Mandiri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47918/xg4mbt94

Abstract

This study aims to analyze the implementation of Human Resource Management (HRM) practices in developing the potential of Micro, Small, and Medium Enterprises (MSMEs) in Sakti Village, Posigadan District, South Bolaang Mongondow Regency, North Sulawesi Province. The study employed a qualitative descriptive approach using in-depth interviews, observations, and documentation techniques. Informants consisted of village government representatives and MSME owners selected through purposive sampling. Data were analyzed using the interactive model of Miles, Huberman, and Saldaña, which includes data condensation, data display, and conclusion drawing. The findings reveal that HRM practices among MSMEs in Sakti Village remain predominantly informal and unstructured. Human resource planning is conducted based on immediate operational needs without systematic workforce forecasting. Recruitment and selection rely heavily on family networks and personal trust rather than competency-based criteria. Human resource development is limited to informal learning through direct guidance and work experience, with minimal access to formal training programs. Compensation and incentives are adjusted according to business financial capacity and are not supported by structured reward systems. Performance evaluation is conducted subjectively through direct observation without standardized indicators or formal assessment mechanisms. These findings indicate that HRM functions have not yet been implemented strategically, which may limit productivity, workforce development, and business competitiveness. The study concludes that strengthening HRM practices through more systematic planning, competency-based recruitment, continuous employee development, structured compensation systems, and objective performance evaluation is essential to support the sustainability and growth of MSMEs in Sakti Village.
THE UTILIZATION OF FACEBOOK AND WHATSAPP AS DIGITAL MARKETING STRATEGIES FOR AGRICULTURAL PRODUCTS IN EAST BULANGO DISTRICT, BONE BOLANGO REGENCY Riski Mato; Sudarsono; Sitti Husna Noviana Djou
Journal of Economic, Business, and Administration (JEBA) Vol. 7 No. 1 (2026): Journal of Economics, Business and Administration (JEBA)
Publisher : LP2M Universitas Bina Mandiri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47918/dwn19v87

Abstract

This study aims to analyze the utilization of Facebook and WhatsApp Messenger as marketing media for agricultural products in East Bulango District, Bone Bolango Regency. Specifically, the study examines the role of Facebook in product promotion and information dissemination, explores the benefits of WhatsApp in facilitating communication and transactions between farmers and consumers, and identifies the supporting and inhibiting factors affecting the implementation of digital marketing strategies. This research employed a descriptive qualitative approach. Data were collected through in-depth interviews, observation, and documentation involving five purposively selected informants consisting of conventional farmers, digital farmers, and agricultural collectors. Data were analyzed using the interactive model of Miles, Huberman, and Saldaña, including data reduction, data display, and conclusion drawing. The findings indicate that Facebook serves as the primary platform for promoting agricultural products and expanding market reach, while WhatsApp facilitates direct communication, price negotiation, order confirmation, and transaction coordination. The use of these platforms enables farmers to obtain higher selling prices and reduce dependence on intermediaries. However, several challenges remain, including limited digital literacy, time constraints, logistical difficulties, challenges in marketing large product volumes, and low consumer interest in unbranded products. The study concludes that Facebook and WhatsApp have significant potential to support agricultural marketing in rural areas, although greater institutional support is needed through digital literacy training, marketing assistance, and infrastructure development to encourage wider adoption.

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